Bank Of America, National Association
FDIC #3510
📍 Charlotte, North Carolina
Bank Of America, National Association is a commercial bank, national (federal) charter and fed member, supervised by the occ. established in 10/17/1904. With assets of $2,465.23 Billion, it operates 3857 domestic branches.
Customer Reviews
2.7 ★
Based on 41 ratings
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★★☆☆☆ Geovany Haag
January 03, 2026
★★★☆☆ Evans Weimann
January 01, 2026
★★☆☆☆ communities
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★★★☆☆ Edison Mante
December 26, 2025
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Community Reinvestment Act (CRA) Rating
Latest Exam: January 3, 2022
What is CRA? The Community Reinvestment Act (CRA) is a federal law that encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods.
Rating History
January 3, 2022
Outstanding
January 8, 2018
Outstanding
December 31, 2011
Satisfactory
🏛️ CFPB Complaint Summary
16,029
Total Complaints Filed (Last 3 Yrs)
Timely Response Rate98.2%
Dispute Rate0%
Top Complaint Categories:
- Checking or savings account 37%
- Credit card 18%
- Credit card 18%
💰 Financial Strength
Total Assets$2,465.23 Billion
Total Deposits$1,979.68 Billion
Equity Capital$229.01 Billion
Net Income$24.19 Billion
📈 Performance
ROA1.31%
ROE14.07%
Financial Terms:
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
📋 Corporate Structure
Established10/17/1904
FDIC Cert3510
Holding CoBank Of America Corp
Parent CertNA - Not listed as a child of a larger bank.
Last ChangeAugust 31, 2022
Foreign Offices229
SAIF InsuredNo
State CharteredNo
🕰️ Lobby Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
📜 Institutional History
2020
Merger / Acquisition
Acquired: Recontrust Company, National Association
2014
Merger / Acquisition
Acquired: Fia Card Services, National Association
2013
Merger / Acquisition
Acquired: Bank Of America, Rhode Island, National Association
2013
Merger / Acquisition
Acquired: Bank Of America Oregon, National Association
2013
Relocation
Moved HQ to: 100 N Tryon St, Charlotte, NC 28202.