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Capital One, National Association

FDIC #4297 πŸ“ Mclean, Virginia

Capital One, National Association is a commercial bank, national (federal) charter and fed member, supervised by the occ. established in 05/22/1933. With assets of $468.78 Billion, it operates 268 domestic branches.

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1.7
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53 Reviews
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Customer Reviews

1.7 β˜…

Based on 53 ratings

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β˜…β˜†β˜†β˜†β˜† Gerald W
July 19, 2021

I [-]'t know [-] you can make a payment on your credit card from your Capital One account have it deducted have it verified on [-] other side with [-] credit card side but money be placed on hold for 7 days from [-] same bank although [-] money has cleared [-] account it came from and has posted on [-] other account. When I complained [-] department [-] that was nothing they could [-] and that was no one I could talk to but that department and that [-] banking regulations and laws [-] that they could [-] it but they were not able to tell [-] which part which section [-] that they could [-] such a thing and that there was no one higher up I could complain to so I'm having to call [-] corporate office

β˜…β˜†β˜†β˜†β˜† Sarah B
June 24, 2021

They took [-] Targeted [-] [-] and [-] I was trying to say I was committing fraud, froze [-] account and took every [-] I had. and [-] they were returning it to [-] sba and never did. <br />Tjere was no reason for this. They caused [-].to lose [-] [-] ive had since 2015 and for closed on [-] house. CAPITAL ONE WRECKED [-] LIFE. I [-]'t even give them 1 [-] they should be at negitive 5 [-]

β˜…β˜†β˜†β˜†β˜† Lucie
May 22, 2021

CAP 1 HAS HELD [-] FUNDS FOR OVER 8 MONTHS AND I CAN'T GET ANYONE TO ANSWER OR HELP! DURING [-] PANDEMIC. I HAVE A CHILD AND TO DATE HAVE BEEN LEFT PENNILESS. ALL [-] MONEY IS WITH CAP 1. SORRY EXCUSE FOR A BANK this is a COMPLAINT

β˜…β˜†β˜†β˜†β˜† Julie C
April 05, 2021

I was fired for being honest about disconnecting a call. I had no prior warnings or wrote ups of any kind. I was told I would not lose [-] [-] over this yet...here I am. Had I not been forthcoming to [-] manager about [-] call [-] never would have known and I would still be employed.I was concerned about [-] customer/[-] relationship, that’s why I told [-] manager what happened. <br /> [-] roommate who was also [-] coworker lied to his manager about calling a client, called out a bunch and got a .40 [-] hour raise. I believe Capital One is sexist. I was terminated 2 months after [-] incident. Capital One Trade Credit terminated [-] for having integrity.

β˜…β˜†β˜†β˜†β˜† Kayla B
March 29, 2021

I am appalled with capital one today.i have had [-] account over three times [-] account was closed each time so when I called to find out what [-] issue was they stated to [-] to [-] toy local courthouse to check for charges which it wasn't so when I later called back [-] supervisor stated to [-] well if you had any criminal charges and [-] well that's why they closed your account really??. I also have a [-] [-] through capital one with no issues I want to know what [-] reason is.. lol f I can't have a credit card with capital one [-] [-] shouldn't be financed through either

Community Reinvestment Act (CRA) Rating
Latest Exam: August 24, 2020
Outstanding
What is CRA? The Community Reinvestment Act (CRA) is a federal law that encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods.

Rating History

August 24, 2020
Outstanding
July 24, 2017
Outstanding
December 31, 2013
Satisfactory
April 4, 2011
Outstanding
January 12, 2004
Satisfactory
October 18, 1999
Satisfactory
February 13, 1998
Satisfactory
August 10, 1995
Satisfactory
August 23, 1993
Satisfactory
June 30, 1992
Satisfactory
πŸ›οΈ CFPB Complaint Summary
44,444

Total Complaints Filed (Last 3 Yrs)

Timely Response Rate100%
Dispute Rate0%

Top Complaint Categories:

  • Credit reporting or other personal consumer reports 31%
  • Credit card 27%
  • Credit card 27%
View Capital One, National Association CFPB Consumer Complaints History
πŸ’° Financial Strength
Total Assets$468.78 Billion
Total Deposits$373.75 Billion
Equity Capital$48.94 Billion
Net Income$4.43 Billion
πŸ“ˆ Performance
ROA1.27%
ROE11.84%
Financial Terms:
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
πŸ“ž Contact & Location
Address1680 Capital One Dr
Mclean, Virginia 22102
πŸ“‹ Corporate Structure
Established05/22/1933
FDIC Cert4297
Holding CoCapital One Financial Corp
Parent CertNA - Not listed as a child of a larger bank.
Last ChangeOctober 19, 2022
Foreign Offices3
SAIF InsuredNo
State CharteredNo
πŸ•°οΈ Lobby Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

πŸ“œ Institutional History

2022
Merger / Acquisition
Acquired: Capital One Bank (usa), National Association
9999
Relocation
Moved HQ to: 1680 Capital One Dr, Mclean, VA 22102.
2012
Merger / Acquisition
Acquired: Ing Bank, Fsb
2009
Merger / Acquisition
Acquired: Chevy Chase Bank, F.s.b.
2008
Merger / Acquisition
Acquired: Superior Savings Of New England, National Association
2007
Merger / Acquisition
Acquired: North Fork Bank
2007
Relocation
Moved HQ to: 1680 Capital One Drive, Mclean, VA 22102.
2007
Merger / Acquisition
Acquired: Capital One, F.s.b.
2007
Name Change
Name became: Changed Institution Name To Capital One, National Association.
2004
Merger / Acquisition
Acquired: Coastal Banc, S.s.b.
1999
Merger / Acquisition
Acquired: Beaumont Trust Company, National Association
1999
Merger / Acquisition
Acquired: First Service Bank
1999
Merger / Acquisition
Acquired: Hibernia National Bank Of Texas
1998
Merger / Acquisition
Acquired: Peoples Bank & Trust Company
1998
Merger / Acquisition
Acquired: Argentbank
1998
Merger / Acquisition
Acquired: First National Bank In Mansfield
1996
Merger / Acquisition
Acquired: St. Bernard Bank & Trust Co.
1996
Merger / Acquisition
Acquired: The Calcasieu-marine National Bank Of Lake Charles
1996
Merger / Acquisition
Acquired: Bunkie Bank & Trust Company
1996
Merger / Acquisition
Acquired: The First National Bank Of Lake Providence
1995
Merger / Acquisition
Acquired: Bank Of St. John
1995
Merger / Acquisition
Acquired: Progressive Bank And Trust Company
1995
Merger / Acquisition
Acquired: State Bank And Trust Company
1995
Merger / Acquisition
Acquired: American Bank
1995
Merger / Acquisition
Acquired: Pioneer Bank & Trust Company
1995
Merger / Acquisition
Acquired: First State Bank And Trust Company
1994
Merger / Acquisition
Acquired: Southern National Bank At Tallulah
1994
Merger / Acquisition
Acquired: First National Bank Of West Monroe
1994
Merger / Acquisition
Acquired: First National Bank Of Jefferson Parish
1994
Merger / Acquisition
Acquired: First Commercial Bank, Franklin, Louisiana
1994
Merger / Acquisition
Acquired: Bastrop National Bank
1994
Relocation
Moved HQ to: 313 Carondelet Street, New Orleans, LA 70161.
1987
Merger / Acquisition
Acquired: Shreveport Bank & Trust Company
1987
Merger / Acquisition
Acquired: Hibernia National Bank In Lafayette
1987
Merger / Acquisition
Acquired: Hibernia National Bank In Jefferson Parish
1987
Merger / Acquisition
Acquired: Hibernia National Bank In Baton Rouge
1987
Merger / Acquisition
Acquired: Guaranty Bank & Trust Company
1987
Name Change
Name became: Changed Institution Name To Hibernia National Bank.
1975
Relocation
Moved HQ to: Carondelet, Gravier & Union Streets, New Orleans, LA 70130.

πŸ“ Branch Locations (268)

Grand Cayman Branch (frgn)
West Wind Building
Georgetown, 0
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Capital One London Branch
18 Hanover Square
London, 0
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Capital One Bank Canada Br
5650 Yonge Street, 13th Floor
North York, 0
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Stamford Commercial Branch
100 First Stamford Pl Ste 615
Stamford, Connecticut 6902
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Discover Bank Branch
502 E Market St
Greenwood, Delaware 19950
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Newark Administrative Office Branch
800 Prides Xing
Newark, Delaware 19713
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Www.capitalone360.com Branch
802 Delaware Ave
Wilmington, Delaware 19801
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K Street Branch
1700 K St Nw
Washington, District Of Columbia 20006
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14th & U
1947 14th St Nw
Washington, District Of Columbia 20009
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Good Hope Marketplace Branch
2831 Alabama Ave Se
Washington, District Of Columbia 20020
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Capitol Hill Branch
336 Pennsylvania Ave Se
Washington, District Of Columbia 20003
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4860 Massachusetts Avenue, Nw Branch
4860 Massachusetts Ave Nw
Washington, District Of Columbia 20016
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