🏦 Where's My Bank

Citizens Bank Of Pennsylvania

FDIC #57282 📍 Philadelphia, Pennsylvania

Citizens Bank Of Pennsylvania is a commercial bank (si) established in December 1, 2001. With assets of $33.84 Billion, it operates 0 domestic branches.

2.3
★★★★★
3 Reviews
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Customer Reviews

2.3

Based on 3 ratings

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★☆☆☆☆ frank cherichella
August 30, 2023

THIS BANK HAS GONE TO [-] mobile app not working, computer app not working, must verify each time which has become a [-] pain, and seldom responds, [-] is never sent.....after 20 years time for a [-] bank.....

★★★★★ Joseph G
June 14, 2022

Citizens has great online banking but once there is a mistake there is no correcting it. I've had three instances of fraud and it's like pulling teeth to get them to correct it. One of [-] instances of fraud hasn't been corrected in over 30 days. No one wants to [-] anything at this bank but sign you up for a [-] account or credit card.

★☆☆☆☆ Soheil M
July 15, 2021

Earlier today I had [-] experience with [-] teller and [-] bank manager at Ardmore/Haverford branch of Citizens Bank. On their website, I took 1 on their scale of 1 to 5 to rate [-] experience with them!<br />[-] only reason I rate it as 1 is that there is no negative numbers on this scale! [-] experience is not with their website! It is with [-] bank teller named [-] and [-] branch manager named [-] at [-] Ardmore, PA branch. Their problem is not lack of familiarity with [-] bank policies, or incompetence; their challenge is with TRUTHFULLNESS!<br />[-] told one lie after another in order to justify not taking [-] deposit at [-] branch. I went to [-] branch in King of Prussia and they took [-] deposit, with welcome smile and very polite!<br />I am putting [-] comment here as there is no other place on their website for complaints; and that [-] be [-] [-] reason why [-] likes of [-] and [-] behave like this! No accountability!?! If this is [-] case, then "[-] writing is on [-] wall"!

Community Reinvestment Act (CRA) Rating
Latest Exam: May 1, 2019
Outstanding
What is CRA? The Community Reinvestment Act (CRA) is a federal law that encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods.

Rating History

May 1, 2019
Outstanding
September 1, 2016
Outstanding
August 1, 2012
Satisfactory
September 1, 2009
Outstanding
June 1, 2004
Outstanding
💰 Financial Strength
Total Assets$33.84 Billion
Total Deposits$29.67 Billion
Equity Capital$3.70 Billion
Net Income$373.39 Million
📈 Performance
ROA1.06%
ROE10.19%
Financial Terms:
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
📞 Contact & Location
Address130 North 18th Street One Logan Square,
Philadelphia, Pennsylvania 19103
📋 Corporate Structure
EstablishedDecember 1, 2001
FDIC Cert57282
Holding CoCitizens Financial Group Inc
Parent CertNA - Not listed as a child of a larger bank.
Last ChangeJanuary 4, 2019
Foreign Offices1
SAIF InsuredNo
State CharteredYes

📜 Institutional History

2019
Relocation
Moved HQ to: 130 North 18th Street One Logan Square,, Philadelphia, PA 19103.
2014
Relocation
Moved HQ to: One Logan Square, Philadelphia, PA 19103.
2012
Name Change
Name became: Changed Institution Name To Citizens Bank Of Pennsylvania.
2011
Relocation
Moved HQ to: 1701 John F. Kennedy Boulevard, Philadelphia, PA 19103.
2004
Merger / Acquisition
Acquired: Roxborough-manayunk Bank
2003
Merger / Acquisition
Acquired: Commonwealth Bank
2003
Relocation
Moved HQ to: 2001 Market Street, Philadelphia, PA 19103.