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Jpmorgan Chase Bank, National Association

FDIC #628 πŸ“ Columbus, Ohio

Jpmorgan Chase Bank, National Association is a commercial bank, national (federal) charter and fed member, supervised by the occ. established in 01/01/1824. With assets of $3,385.58 Billion, it operates 5250 domestic branches.

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2.8
β˜…β˜…β˜…β˜…β˜…
91 Reviews
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Customer Reviews

2.8 β˜…

Based on 91 ratings

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Reviews are moderated before posting. No profanity or personal attacks.
β˜…β˜…β˜…β˜…β˜… N S
December 22, 2020

BAD!!!!!

β˜…β˜†β˜†β˜†β˜† Jennifer P
December 17, 2020

When JPMORGAN/[-] can randomly pull a credit report on a current, loyal customer and use [-] same information that allowed at least 3 other cards to increase their limits to decrease [-] limits on [-]'s cards, that is sketchy [-]. When you penalize your CURRENT, never missed a payment customers, ESPECIALLY during a pandemic when others are using COVID as [-] excuse to default on their credit cards, that just proves that JPMORGAN/[-] only cares about their corporate paychecks and not [-] people who are responsible for them getting paid at all. Over and over, I am hearing more and more stories of people with good and even excellent credit scores getting screwed over by [-] bank randomly lowering credit limits which then causes [-] credit issues as this changes debt ratios (1), inquiries (2) and amounts of available credit (3). I am going to find any and every way possible to let as many people know [-] [-] treats their loyal customers by [-] their credit up ON PURPOSE.

β˜…β˜†β˜†β˜†β˜† Migdia C
December 02, 2020

I couldn't give it a lower one

β˜…β˜†β˜†β˜†β˜† John D
November 20, 2020

I would rather be set on fire and stoned to death before i ever [-] [-] with [-] bank again. You are crooks ! Your emoyee's are incompetent and rude. When you steal from someone who doesnt have much,$50 is a lot of money. Worst mistake i ever made banking with [-]

β˜…β˜†β˜†β˜†β˜† Zachary D
November 13, 2020

They gave [-] 1100 in gift cards and they were all blank. β€œ[-] sorry we can’t [-] anything for you β€œ

Community Reinvestment Act (CRA) Rating
Latest Exam: March 2, 2020
Satisfactory
What is CRA? The Community Reinvestment Act (CRA) is a federal law that encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods.

Rating History

March 2, 2020
Satisfactory
December 31, 2013
Satisfactory
December 31, 2010
Satisfactory
January 1, 2007
Outstanding
March 31, 2004
Outstanding
September 8, 2003
Outstanding
July 9, 2001
Outstanding
March 31, 2000
Satisfactory
July 6, 1999
Outstanding
November 3, 1997
Satisfactory
October 19, 1995
Satisfactory
November 18, 1994
Satisfactory
November 5, 1993
Satisfactory
πŸ›οΈ CFPB Complaint Summary
36,164

Total Complaints Filed (Last 3 Yrs)

Timely Response Rate100%
Dispute Rate0%

Top Complaint Categories:

  • Checking or savings account 38%
  • Credit card 22%
  • Credit card 22%
View Jpmorgan Chase Bank, National Association CFPB Consumer Complaints History
πŸ’° Financial Strength
Total Assets$3,385.58 Billion
Total Deposits$2,459.92 Billion
Equity Capital$317.80 Billion
Net Income$38.89 Billion
πŸ“ˆ Performance
ROA1.57%
ROE16.65%
Financial Terms:
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
πŸ“ž Contact & Location
Address1111 Polaris Pkwy
Columbus, Ohio 43240
πŸ“‹ Corporate Structure
Established01/01/1824
FDIC Cert628
Holding CoJpmorgan Chase&co
Parent CertNA - Not listed as a child of a larger bank.
Last ChangeMay 2, 2023
Foreign Offices198
SAIF InsuredNo
State CharteredNo
πŸ•°οΈ Lobby Hours
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

πŸ“œ Institutional History

2019
Merger / Acquisition
Acquired: Chase Bank Usa, National Association
2015
Merger / Acquisition
Acquired: Jpmorgan Bank And Trust Company, National Association
2011
Merger / Acquisition
Acquired: Custodial Trust Company
2008
Merger / Acquisition
Acquired: Washington Mutual Bank Fsb
2008
Merger / Acquisition
Acquired: J. P. Morgan Trust Company, National Association
2006
Merger / Acquisition
Acquired: Bank One Trust Company, National Association
2006
Name Change
Name became: Changed Institution Name To Jpmorgan Chase Bank, National Association.
2006
Relocation
Moved HQ to: 1111 Polaris Parkway, Columbus, OH 43240.
2004
Merger / Acquisition
Acquired: Bank One, National Association
2004
Name Change
Name became: Changed Institution Name To Jpmorgan Chase Bank.
2001
Merger / Acquisition
Acquired: Morgan Guaranty Trust Company Of New York
2001
Merger / Acquisition
Acquired: Chase Bank Of Texas-san Angelo, National Association
2000
Merger / Acquisition
Acquired: Chase Bank Of Texas, National Association
1999
Merger / Acquisition
Acquired: Texas Commerce Trust Company Of New York
1998
Merger / Acquisition
Acquired: Morgan Stanley Trust Company
1996
Merger / Acquisition
Acquired: The Chase Manhattan Bank, National Association
1996
Name Change
Name became: Changed Institution Name To The Chase Manhattan Bank.
1996
Merger / Acquisition
Acquired: The Chase Manhattan Bank (national Association)
1993
Merger / Acquisition
Acquired: Texas Commerce Banks
1992
Merger / Acquisition
Acquired: Manufacturers Hanover Trust Company
1993
Relocation
Moved HQ to: 270 Park Avenue, New York City, NY 10017.
1992
Merger / Acquisition
Acquired: Chemical Bank Delaware
1982
Relocation
Moved HQ to: 277 Park Avenue, New York City, NY 10172.
1990
Merger / Acquisition
Acquired: Chemical Bank Of Syracuse
1990
Merger / Acquisition
Acquired: Chemical Bank Of Rochester
1990
Merger / Acquisition
Acquired: Chemical Bank-buffalo
1977
Merger / Acquisition
Acquired: Chemical Bank Hudson Valley, National Association
1975
Merger / Acquisition
Acquired: Chemical Bank Of Suffolk, National Association
1975
Merger / Acquisition
Acquired: Security National Bank
1970
Name Change
Name became: Changed Institution Name To Chemical Bank.
1969
Name Change
Name became: Changed Institution Name To Chemical Bank New York Trust Company.
1959
Name Change
Name became: Changed Institution Name To Chemical Corn Exchange Bank.

πŸ“ Branch Locations (5,250)

Valencia Branch (frgn)
Pascual Y Genis, 5 Planta
46002 Valencia, 0
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Aberdeen Branch (frgn)
136 Aberdeen Main Road
Aberdeen, 0
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Ivory Coast Branch (frgn)
12 Avenue Joseph Anoma
Abidjan, 0
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Abu Dhabi Branch (frgn)
Sheikh Khalifa Road
Abu Dhabi, 0
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Adelaide Branch (frgn)
70 Hindmarsh Square, 4th Floor
Adelaide, 0
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Adrogue Branch (frgn)
Esteban Adrogue 1603
Adrogue, 0
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Antwerp Branch (frgn)
Maria Teeresiale 17
Antwerp, 0
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Asuncion Branch (frgn)
Edificio Vizcaya
Asuncion, 0
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Athens Branch (frgn)
13 Panepistimiou
Athens, 0
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Avellaneda Branch (frgn)
Av Mitre 430
Avellaneda, 0
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Balboa Branch (frgn)
Main Street
Balboa, 0
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Bangkok Branch (frgn)
New Road 1153-s
Bangkok, 0
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