The Huntington National Bank

I have two Certificates of Deposit with Huntington Bank. Yesterday I went to my local branch in Rolling Meadows, IL to renew one of these CD's (just a straight renewal, no withdrawal or additions). There was only one employee in the Branch and he didn't have a clue of how to do this relatively simple transaction. In fact, he told me the CD had already auto-renewed (it hadn't). This person was totally incompetent. I then went to another Branch in Schaumburg, IL. That Branch was also staffed by a single employee because everyone else was "in training" (????). When I asked this lady if she knew how to renew a CD she was at least honest and said "I surely don't".<br /><br />I'm currently retired but I had worked in banking for 30 years and have never seen this level of incompetence and lack of training. Leaving Branches staffed by a single employee who obviously lacks even a basic level of knowledge is borderline criminal. What the h*ll are you people doing??? Shortly I will go to yet another Branch in Mt Prospect, IL where I have been assured that this transaction will be completed. We shall see. My accounts originated at TCF (a good bank) which, unfortunately, was purchased by an organization of incompetents.

I have tried to resolve a problem and they just give [-] [-] run a round. I want to send [-] email to [-] CEO so [-] is aware of [-] service I have received - and i cannot get any answers. I am issuing a formal complaint to [-] FDIC.

very incompetent in providing mortgage payoff

I [-] in [-] Huntington branch 4 years ago and it still stinks

I am very disappointed with this bank. By [-] worst ever..Ordered a [-] bank card and it has taken over 7 days and we still [-] not have it..Talk to other people and they get theres overnight. Also charges on [-] account not made by [-] and they [-] not investigate or remove them..Bad Bank