Consumer Complaints: Jpmorgan Chase Bank, National Association

I had a Checking account with Chase Bank- Someone hacked into my account and made about 23 false claims. Once the claims were placed Chase without question reversed all the payments, which increased my bank account balance. The hackers then took the money out of the bank account through my XXXX XXXX account, which is linked to my bank, which they also hacked into and sent the money to about 5 people.
Chase told me they were not responsible and to talk to XXXXXXXX XXXX. XXXX XXXX denied my claim for no good reason but because it looks like i made the transactions. But it was my account so of course it looks that way.
I feel chase is responsible for this because it started with my bank account. How is any random person able to make false claims on monthly payments that I make to, Rent, Car payment, XXXX XXXXXXXX XXXX, credit card payments. Chase said claims can go back as far as 2 years. Thats ridiculous! They need a better system especially on claims for monthly payments- these should be flagged immediately. the total of this money was about {$13000.00}. I now had to pay back all my creditors this money which i do not have. I am not in a financial hardship. Its hard enough being a single mom and now this!!!
I hope you can help me

No narrative provided by consumer.

I opened a Chase Freedom Unlimited Card in XXXX of 2024 as the promotion on their website says Earn a {$200.00} bonus after you spend {$500.00} on purchases in the first 3 months from account opening. I spent the {$500.00} the first month I opened it and have been patiently waiting for my {$200.00} bonus to kick in. I called them today, XX/XX/year> and the representative informed me that when I signed up, they didnt have that promotion going on. The rep talked to the supervisor and they both claimed that they didnt have it at that time.
I, myself, own multiple credit cards with XXXX XXXX XXXX. I am financially responsible, will only open a new credit card if there was a promotion for it. My point being is I wouldnt have opened this Chase Freedom Unlimited if they didnt have the bonus offer, but they did have that offer that same day I applied and got approved XX/XX/year>.
This is false advertising, very misleading information to ultimately scam users into signing up for their credit card with nothing in return.

I, XXXX XXXX, as a federally protected consumer and per the Fair Credit Reporting Act ( 15 USC 1681 ) I am now opting out of any and all authorizations that I may have given you written, unwritten, oral, verbal or nonverbal per U.S.C 6802 effective immediately and indefinitely.

JPMCB CARD XXXX

I had to pay out of pocket for a benefit that was supposed to be included in my credit card. I call the customer service and they said there were changes. However, I never received any notification about changes to these perks, as you can see from the attached Letters and notice for XXXX. A bank agent mentioned that this change was communicated through an account statement, but this is misleading since account statements are meant for financial details and payment deadlines, not to hide changes to card benefits in fine print. I am requesting a refund in credit card or compensation for the same amount.

No narrative provided by consumer.

On XX/XX/year> i attempted to open a chase bank checking account with proceeds from a USDA treasury check in amount of {$75000.00}. Were told funds would not be available until XX/XX/year>. Chase account was closed on XX/XX/year> because u.s. treasury check could not be verified as legitimate. My check has been held up since XX/XX/year> and chase does not want to release back to me. Personal Bank & Agents name ( s ) are : XXXX XXXXXXXX XXXX XXXX XXXX Morgan Chase Bank XXXX XXXX XXXX XXXX XXXX. On XX/XX/year> i've submitted this case to the XXXX - XXXX XXXX XXXX XXXX XXXX XXXX Awaiting response from them as of XX/XX/scrub>XXXX

Hi this is XXXX XXXX, On XX/XX/XXXX at XXXX XXXX, I went to the chase bank ( XXXX XXXX XXXX XXXX, XXXX, IL ), I want to deposit money at this bank 's ATM. Before I deposited money, there was nothing wrong on the ATM screen. It showed that everything was normal. Then I started to deposit money. I put my XXXX XXXX dollars in. I waited for about thirty seconds and the machine issued a receipt, but my money did not appear in my account. As the atm shows there is a problem. Then I started calling customer service ( XXXX ), but the Chase staff kept dragging me away and wouldn't give me money. At first, they said I would have to wait two working days, but later they told me to wait until XX/XX/XXXX, which is twelve working days. I really need this money now! Please help me!! thank you so much!

The last four digits of the debit card XXXX XXXX XXXX XXXX XXXXXXXX Term ID : XXXX XXXX XXXX XXXX XXXX

I recently received a copy of my credit report and I noticed some late payments posted on my credit report ; Your company is in clear violation of the law. Under 15 USC 1681b - permissible purpose of consumer reports, THE LAW CLEARLY STATES ; A In General Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the following circumstances and no other; ( 2 ) In accordance with the written instructions of the consumer to whom it relates.

Did I give you written instructions to furnish this on my credit report?

Furthermore, the FAIR CREDIT REPORTING ACT 15 USC 1681 ( 2 ) ( a ) ( i ) Exclusions from a consumer credit report clearly state : ( 2 ) EXCLUSIONS - Except as provided in paragraph ( 3 ), the term " consumer report '' does not include - ( A ) Subject to section 1681-3 of this title, any - ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report.

On XX/XX/year> there was an unauthorized transaction for {$140.00} USD on the store named XXXX XXXX XXXX # XXXX XXXXXXXX XXXX XXXX. and a foreign exchange rate transaction for {$4.00} USD. Posted on XX/XX/year>. I live in XXXX Texas and I have never travelled to XXXX. I Originally spoke with Chase and they started the investigation. Chase closed the investigation stating that I did the purchase with the physical card being present in the store in XXXX and was not a non authorized transactions. On XX/XX/XXXX I was physically in XXXX in a birthday party of my sister, and have never been on XXXX. Chase mentioned that it was not substantial evidence to determine that I was not in XXXX.
It seem like Chase does not want to listen and actually investigate that I have never been in XXXX.

I, XXXX XXXX, as a federally protected consumer and per the Fair Credit Reporting Act ( 15 USC 1681 ) I am now opting out of any and all authorizations that I may have given you written, unwritten, oral, verbal or nonverbal per U.S.C 6802 effective immediately and indefinitely. JPMCB CARD XXXX

No narrative provided by consumer.

I am writing to formally file a complaint against XXXX XXXX XXXX, JPMorgan Chase, XXXX XXXX XXXX, and XXXX XXXX XXXX for placing unauthorized hard inquiries on my credit report. These inquiries appeared on my XXXX, XXXX, & XXXX credit reports on XX/XX/2023, XX/XX/2023, & XX/XX/2023 & has negatively impacted my credit score.

The XXXX XXXX XXXX inquiry appeared on XX/XX/2023. The JPMorgan Chase inquiry appeared on XX/XX/2023. The XXXX XXXX XXXX inquiry appeared on XX/XX/2023, & I have never been affiliated with this company. The XXXX XXXX XXXX appeared on XX/XX/2023 & I have never been affiliated with this company.

I did not authorize these inquiries with XXXX XXXX XXXX, JPMorgan Chase, or XXXX XXXX XXXX that would justify such an action. Under the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S.C. 1681b, a credit report may only be accessed for permissible purposes. As far as I am aware, Discover Financial Service, JPMorgan Chase, XXXX XXXX XXXX, or XXXX XXXX XXXX did not have any legal basis to access my credit report, and therefore, this inquiry was made without a permissible purpose.

No narrative provided by consumer.

No narrative provided by consumer.

No narrative provided by consumer.

JPMCB CARD Account XXXX Dear Chase Representative : This is a formal complaint about this account appearing on my credit report.This inaccurate infomation is penalizing me unfairly and illegally ; and this is causing me distress as it is damaging my credit score.

A credit report is supposed to be XXXX percent accurate, not XXXX percent accurate.

I am disputed this account information as being inaccurate, and you ALWAYS responded by verifyand update. But how is that possible? The Fair Credit Reporting act requires you to verify the validity of this within 30 days. If the validity can not be verified, you are obligated by law to remove it from my credit file.

You failed to the law 15 U.S.C. 1666b. Timing of payments ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) is mailed or delivered to the consumer not later than 21 days before the payment due date.

i never received a email 21 days before before payment due you failed to the law i request to REMOVE THIS ACCOUNT FROM MY CREDIT FILE. THIS ACCOUNT HAS BEEN DELETE ALREADY FROM : XXXX, XXXX.

Sincerely, XXXX XXXX

No narrative provided by consumer.

I am writing to file a complaint against Chase Bank regarding a missing international wire transfer of approximately {$38000.00} USD that was sent to my Chase account.

Details of the Issue : On XX/XX/XXXX, a global payment was initiated to my Chase account. The sending bank confirmed that the funds were successfully sent to Chase on XX/XX/XXXX. They provided a transaction number ( XXXX ) for tracking the payment and confirmed that the account number provided was correct.

Despite this, it has been over two weeks, and I have not received the funds in my Chase account. I have contacted Chase Bank over five times regarding this issue, seeking assistance and clarification on the whereabouts of my funds. Unfortunately, I have not received any helpful information or resolution from Chase. In fact, during one of my attempts to resolve this, my call was abruptly disconnected by a Chase representative.

No narrative provided by consumer.