Keybank National Association
Keybank National Association is a commercial bank, national (federal) charter and fed member, supervised by the occ. established in 01/01/1849. With assets of $185.57 Billion, it operates 955 domestic branches.
Customer Reviews
Based on 59 ratings
Reviews are moderated before posting. No profanity or personal attacks.
Key Bank [-] I [-] never bank with them again I have multiple banking relationships and I [-] continue to [-] so to better myself and I’ll continue to inform [-] public of Key Bank’s crappy customer service
I [-] no to overdraft protection. They paid .48 which I was negative, and charged [-] 61 dollars over it. Apparently I cant dispute it because somewhere in their paperwork it says they can [-] it.
Never been so insulted or hurt in [-] life with way I have been treated by key customer service. Unbelievable what a single mother has been put through
Horrible!!! I cashed a check written from keybank and [-] cashier insisted upon [-] SSN number !! I did not give it to him but would I ever! It’s none of their [-] !! I [-] never ever [-] to that bank again!!!
I hate your racist bank.!! It’s Covid 19 and [-] fraud department put a hold on [-] account! [-] am I suppose to pay [-] bills I’m trying to find corporate number so I can find out I I need to [-]!!
Rating History
Total Complaints Filed (Last 3 Yrs)
Top Complaint Categories:
- Checking or savings account 64%
- Credit reporting or other personal consumer reports 7%
- Credit reporting or other personal consumer reports 7%
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.