JPMorgan Chase Bank, National Association Corporate

JPMorgan Chase Bank, National Association has 5,130 banking locations. Their corporate headquarters address is listed as: 1111 Polaris Pkwy in Columbus Ohio.


This corporate page for JPMorgan Chase Bank, National Association includes ratings, a link to bring you to all JPMorgan Chase Bank, National Association locations in Ashburn and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.


JPMorgan Chase Bank, National Association Headquarters
JPMorgan Chase Bank, National Association Corporate Headquarters Address:
JPMorgan Chase Bank, National Association
1111 Polaris Pkwy
Columbus, Ohio 43240
JPMorgan Chase Bank in Ashburn
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JPMorgan Chase Bank, National Association Headquarters Phone Number: (614) 217-6284

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JPMorgan Chase Bank, National Association Headquarters Map
JPMorgan Chase Bank, National Association Location Area Map


JPMorgan Chase Bank, National Association Lobby Hours
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM

Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 2:00 PM
Sunday
Closed
JPMorgan Chase Bank, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1111 Polaris Pkwy
Columbus, Ohio 43240
Established:
01/01/1824
Became FDIC Insured:
01/01/1934
Corporate Website:
www.jpmorganchase.com
Corporate Structure
Number of Branches:
5,130
US Bank Branches:
4,900
Foreign Offices:
198
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/01/2023
Bank Specialty/Focus:
International Specialization
Bank Holding Company:
JPMORGAN CHASE&CO
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$3,385,581,000,000
Deposits:
$2,459,921,000,000
Deposits Held Domestically:
$2,020,955,000,000
Equity Capital:
$317,802,000,000
Net Income:
$38,886,000,000
Additional Websites where they accept or solicit for deposits:
www.chase.com
www.jpmorgan.com
www.jpmorgan.chase.com
FDIC Oversight
FDIC Region:
9
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
Regulator:
OCC
Branch Locations for JPMorgan Chase Bank, National Association
JP Morgan Chase Bank Medium Logo
The following is a directory of all branch offices for JPMorgan Chase Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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FRANKFURT BRANCH (FRGN) - JPMorgan Chase Bank, National Association
Alexanderstrasse 59
Frankfurt/Main 90, 43240
MAIN BRANCH (FRGN) - JPMorgan Chase Bank, National Association
Avenida John F. Kennedy Y Tiradentes
Santo Domingo, 43240
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JPMorgan Chase Bank, National Association Complaints

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Complaint ID: 8141253

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Banking errors

Company: JPMORGAN CHASE & CO.

Complaint: On XX/XX/, my Chase Bank account was hacked and they made several small transactions. We quickly realized this problem and before we could call Chase, received a text message that appeared legitimate from Chase asking us if we made these transactions. Just a week before, we received a legitimate text message from Chase and confirmed the legitimate transaction and had every reason to believe this text was legitimate. Very unfortunately, this representative turned out to be a scammer and then did a fraudulent wire transfer in the amount of {$8200.00}. Our total loss is over {$8300.00}. I immediately called Chase to report the fraudulent transactions and they said they would try and stop the wire transfer. They failed to accomplish this. In fact, Chase FAILED TO SHUT DOWN ANY OF OUR ACCOUNTS DESPITE OUR IMMEDIATE ADVISEMENT OF FRAUDULENT ACTIVITY. MY HUSBAND XXXX HAD TO TELL THEM TO SHUT THE ACCOUNT DOWN! By then we only had {$330.00} left in our account as it was nearly completely wiped out. For 3 days, we tried to contact Chase corporate to find out when our account would be made whole and were repeatedly advised it was under investigation. Truth is, Chase conducted NO investigation, tried to blame my wife for authorizing a wire transfer. which couldnt be further from the truth, refused to accept any documentation we tried to give them, and made a horrible, incorrect and devastating decision to not return the money hacked and stolen from our account. We both even went to Chase bank branches seeking some sort of relief from this nightmare and were advised sorry, theres nothing we can do. Our XXXX XXXX account was hacked twice and each time, we were promptly reimbursed, not blamed for something we absolutely didnt authorize as Chase has done. In closing, this is an absolute nightmare, Chase isnt honoring fraud protection and we now cant pay our mortgage and bills! Weve exhausted every avenue to have Chase do the right thing and they outright refuse and can care less! PLEASE HELP US! XXXX XXXX

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8097624

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Advertising and marketing, including promotional offers

Subissue: Didn't receive advertised or promotional terms

Company: JPMORGAN CHASE & CO.

Complaint: Confirmed the attached non-solicited email Explorer Credit Card from Chase was legitimate with Chase Customer Service. Completed the VISA credit card application and received the new Credit Card. I satisfied all of the offer requirements and expected to receive XXXX bonus XXXX XXXX miles for my XXXX XXXX ID. I have only received XXXX. I called Chase CardMember Services in XXXX, XXXX to verify that I have successfully completed all requirements for the XXXX miles. The service representative confirmed that I had and escalated the incident ticket to get the additional XXXX miles. I receive by mail notification from Chase Cardmember services on XX/XX/XXXX, dated XX/XX/XXXX that I am not eligible for XXXX miles with " Promotional offers are only available for select credit cards and aren't transferable between accounts. '' This is an inaccurate statement. As the attached email offer shows, the account targeted was my own XXXX XXXX account and the offer clearly identifies XXXX bonus miles. Nothing has been " transferred ''. Chase is simply trying to fraudulently change the terms of their contract without XXXX.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8372298

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Subissue: Trying to communicate with the company to fix an issue while managing or servicing yo

Company: JPMORGAN CHASE & CO.

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



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JPMorgan Chase Bank, National Association Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 100 reviews.

628-JPMorgan Chase Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on January 10 2023 by Julie G

Love [-] fraud alerts but if someone does take your money [-]'t expect a timely resolution. Been trying for 3 months to get back 3600.00 that [-] employees cashed out to a fraudulent customer ( using [-] name ). Employees not only cashed 4 checks in a matter of hours but [-] signatures that [-] "client" signed on [-] fraudulent checks was not even remotely close to [-] signature. [-] even gave them [-] account number because they had [-] SS # ... I'm done and about to hire [-] attorney


5 stars

Reviewed on November 19 2022 by Concerned

I think [-] Id and photo was taken yesterday , while I was making a payment. Why [-] you allow personal cell phone while working with customers.
I made [-] payment several times to principal only, and it was applied wrong. Marked on your printed statement coupon and written payment coupon.


5 stars

Reviewed on November 19 2022 by Concerned

I think [-] Id and photo was taken yesterday , while I was making a payment. Why [-] you allow personal cell phone while working with customers.
I made [-] payment several times to principal only, and it was applied wrong. Marked on your printed statement coupon and written payment coupon.


5 stars

Reviewed on June 06 2022 by Barbara S

Met [-] most wonderful, helpful employee of yours today (6/6/22). Her name is Francia Guzman and she works at 6260 W. Sample Rd.,[-] Springs, Fl 33067. Kudos whoever hired her. She is a great asset to your company. She should be rewarded.


1 stars

Reviewed on May 25 2022 by Bruce D

Customer service [-]


1 stars

Reviewed on March 29 2022 by Leanne M

Branches are helpful but corporate is horrible. Got [-] up on by someone in corporate. I [-] be pulling all [-] money out of all [-] accounts and closing them out


1 stars

Reviewed on February 21 2022 by Richard E

Absolutely [-] worst experience trying to book a flight to Italy. 11 hours and 11 agents just today!!!! Problem is not resolved. Now you folks want [-] to call United with their wait time 2 hours!!! TOTALLY UNACCEPTABLE!!! If I could give you a 0, I would not hesitate.BTW: I had multiple language difficulties comp[ounded by [-] roosters in [-] background!!!


5 stars

Reviewed on February 18 2022 by Billy R

2


5 stars

Reviewed on January 24 2022 by Magali

Overall banking experience is a 3 [-]. Current issue. Unable to contact customer service. Offered [-] option of return call which I accepted. Receive [-] return call which was in about 20 minutes as promised and then put immediately back on hold with [-] automated voice stating [-] wait is now 50 minutes. Currently have 2 phones on hold with no answer.


5 stars

Reviewed on November 12 2021 by Raymond O

You guys [-]


5 stars

Reviewed on November 05 2021 by Lord J

Nice


1 stars

Reviewed on October 14 2021 by Ana c

I’ve been a customer of [-] for over 20 years and they decided to charge [-] for [-] Uber ride that was cancelled. [-] paid Uber and took [-] money out of [-] account even though I have proof of cancellation.
Not a good thing to [-] to a loyal customer. Facebook friends would like to hear about this.


2 stars

Reviewed on October 12 2021 by william l

very poor customer service


5 stars

Reviewed on October 05 2021 by Richard G

Titusville [-] branch closed 2 weeks


1 stars

Reviewed on October 05 2021 by Richard

Local branch closed. .60mi roundtrip to closest branch...closed 2 weeks, no ATM, no cars in lot...is this branch closed for good???


5 stars

Reviewed on September 01 2021 by Artamies D

Artamies Darrett


5 stars

Reviewed on August 24 2021 by CPerdue

After call 83rd and Kedzie in Chicago. I told after I complained of rats running on side of [-] bank . To call tomorrow [-] manage is as off [-] young lady [-] is that all you want because I bizzy and [-] up. I’ve lived on [-] block of This bank for 25 years . And I never seen such trash on side of this bank . [-] old manager would come out and walk around and made sure at his senior we ok she cared . I have properties with [-] has [-] mortgage. Not [-] to walk up and see three mice run around [-] side of [-] bank .


1 stars

Reviewed on August 17 2021 by D. B

I am a small [-] owner and rely heavily on [-] [-] credit card to [-] [-] [-] travel. As a result of [-] pandemic [-] [-] came to a halt and I ran late with a couple of payments. Without consideration [-] closed [-] Southwest account, which I paid in full with a settlement. They ten closed [-] Freedom account even though I had continued making payments. This has caused [-] to [-] and [-] [-] as I am no longer to [-] [-] things I need to, i.e. travel inorder to continue [-] [-]. I might add that I have had three homes financed through [-] and have paid all of them in full with excellent credit. This is a terrible practice and I feel that [-] credit card should be reopened.


1 stars

Reviewed on August 11 2021 by Sandra S

[-] refused to help with a charge for a hotel room that was cancelled. [-] "dispute resolution" person told [-] that [-] booking service made it clear that [-] cancellation had to be 24 hours before [-] arrival time. [-] booking was made in [-] AM of Aug. 4 for arrival [-] same day. [-] can one cancel 24 hours before arrival if [-] arrival is [-] same day as [-] reservation???? I asked to speak with a supervisor, but was denied that and told I would receive a letter stating that this $146 charge was indisputable. I asked this representative who she spoke with and she replied that she reviewed [-] policy but did not contact [-] company. Since I have not been able to get anyone at [-] company to respond to [-], I asked for a company contact number, which she [-] she didn't have. I have two credit cards and am prepared to pay off [-] balances and cancel both accounts. This is not [-] kind of treatment I get from [-] other banks, like Citibank. Anyone with any kind of common sense can see that there is something wrong with having to cancel 24 hours before arrival when arrival is scheduled within 12 hours!!!!


5 stars

Reviewed on August 08 2021 by ARMAND A

BEST


1 stars

Reviewed on August 04 2021 by Dr T

Customer service is a nightmare~!


5 stars

Reviewed on July 23 2021 by Nelson H

Your dispute [-].[-] up on [-] twice today.I am a small deposited but I disputed a deposit I had given to a moving company and they didn’t finish [-] [-].I asked for [-] deposit back and was redeposited twice and now they have reversed it again.Your dispute people are not helpful and your customer service isn’t much better.I disputed $107 deposit to [-] largest bank around and you act like that money ,if returned,would put you in bankruptcy.I know [-] small monthly deposit means very little to you but that is [-] social security and being ripped off by a moving company and [-] bank assisting them in [-] rip off saddens [-]!


5 stars

Reviewed on July 16 2021 by Raymond F

This bank is so [-] poor they can't help there coustomer with banking needs just as soon as I can I'm going to transfer [-] money to another bank.


5 stars

Reviewed on June 28 2021 by Brynjar H

Bad


1 stars

Reviewed on June 17 2021 by Anthony T

Your help is no help. [-] listed phone number did not connect during "normal" operating hours.


1 stars

Reviewed on June 15 2021 by Armando p

Fraud


5 stars

Reviewed on May 14 2021 by Troy R

Worst bank I have ever dealt with.


5 stars

Reviewed on May 11 2021 by Chuck h

Claiming accounts to all banks related too all accounts associates to [-] [-]


5 stars

Reviewed on May 06 2021 by Fiduciary

CHECK ALL COUNTY FUNDING


5 stars

Reviewed on April 10 2021 by Gladys T

I have been a [-] Customer for over 30 years so when it came time to rollover [-] 401K into [-] [-] I visited [-] local [-] Bank located at 11720 SW 104th Street, Miami, FL 33186. I met with [-] Null who gave [-] [-] options which I took home to examine. When I reached out to Mr. Null to proceed, [-] informed [-] [-] was on maternity leave and would return on 3/31/21 at which time [-] would contact [-] to [-] [-] account and have it ready come [-] 2021. [-] 31 came and left and Mr. Null never contacted [-]. I then texted him a couple of times in [-] but [-] never responded to any of [-] texts. I am very disappointed at [-] customer service provided by Mr. Null. If you are looking for a financial advisor who cares about their clients, [-] Null is not [-] one!


4 stars

Reviewed on April 01 2021 by Charlie S


1 stars

Reviewed on March 29 2021 by Margery D

● [-], you say you support racial equity, but you invest in toxic tar sands pipelines that [-] Indigenous, Black, and Brown communities. I [-] advise all of [-] family and friends not to [-] [-] with [-], until [-] stops loaning money for [-] Enbridge Pipeline 3 project.


1 stars

Reviewed on March 26 2021 by Andi

[-] uses our money to invest in projects like Enbridge's [-] 3 which [-] poison water, degrade [-] [-] and make people sicker. They say they are working to preserve a livable climate, but [-] investments say otherwise. They should invest in wind, solar and battery technology, which are less expensive and healthier technologies.


1 stars

Reviewed on March 26 2021 by Jess

[-]


1 stars

Reviewed on March 26 2021 by N. T

This is why I'm leaving [-] bank: You say you support racial equity, but you invest in toxic tar sands pipelines that [-] Indigenous, Black, and Brown communities. [-]: STOP USING OUR MONEY TO FUND [-] 3. STOP LOANING MONEY TO ENBRIDGE! YOU ARE HARMING FRONTLINE PEOPLE.


1 stars

Reviewed on March 26 2021 by A T

● [-], your loans use our money to: fund Indigenous treaty violations, [-] [-] climate, and HURT COMMUNITIES. [-], you can choose to INVEST IN [-] FUTURE OF [-] PLANET and STOP FUNDING ENBRIDGE AND [-] 3. We can choose if we want to [-] [-] with you!


1 stars

Reviewed on March 26 2021 by Carol C

[-] review is for [-] whole of JP [-] [-] bank. [-], your loans use our money to: fund Indigenous treaty violations, [-] [-] climate, and HURT COMMUNITIES. [-], you can choose to INVEST IN [-] FUTURE OF [-] PLANET and STOP FUNDING ENBRIDGE AND [-] 3. We can choose if we want to [-] [-] with you!


1 stars

Reviewed on March 26 2021 by Rachel C

[-], your loans use our money to: fund Indigenous treaty violations, [-] [-]
climate, and HURT COMMUNITIES. [-], you can choose to INVEST IN [-]
FUTURE OF [-] PLANET and STOP FUNDING ENBRIDGE AND [-] 3.


1 stars

Reviewed on March 26 2021 by Katherine

[-]
[-] profits hugely from climate chaos. As your customers, we say: [-]: SUPPORT OUR EARTH’S FUTURE. STOP FUNDING Enbridge and [-] 3. STOP FUNDING FOSSIL FUELS.
[-], STOP FUNDING PIPELINES THAT DESTROY INDIGENOUS LANDS. Line3 tar sands pipeline is a disaster for [-] climate. [-] 3 violates Indigenous treaties. If you [-]’t care, why should we [-] [-] with you?


1 stars

Reviewed on March 26 2021 by Susan R

I [-] not continue to [-] [-] with [-] because it continues to provide funding for big fossil fuel projects like Line3 that violates Native American lands.


1 stars

Reviewed on March 23 2021 by Leticia

If I can give it a [-] or below I would. I was a victim of a fraud/scam [-] many years ago and thought maybe they would allow [-] to bank with them after so [-] but put [-] on indefinite list to not allow [-] to bank with them. I didn’t know I was with a fraud fake company but at least I didn’t use whatever money that was deposited until I knew it was legit! You are assuming a customer who was loyal [-] whole way with no issues prior that I did that in [-] own! To assume and not give someone a second [-] to bank with you is not very good customer service! If I would have deposit a fake check and used [-] money and never paid you back now that is a criminal! But I didn’t [-] any of that!


2 stars

Reviewed on March 23 2021 by Cindy

In branch customer service is ok, but call in and it is [-] worst. [-] hold times, foreign agents that lie to you, ask for someone in United States not possible, ask for supervisor only to be put on hold never to be answered


1 stars

Reviewed on March 09 2021 by Thomas S

Called your bank 2/18/21 and spoke to Phyliss in your insurance [-]. I called because I wanted tp change [-] Flood Ins. to option one instead of option 2. There is a difference of 7 dollars a year for 11,000 dollars more coverage. Phyliss told [-] she would change and it was entered in your computer.but when you received [-] [-] your bank took option two. [-] woman on [-] phone today 3/9/21 tried to blame everyone BUT [-]..Also at [-] end of [-] phone call I asked her for her name 3 times with no response then she [-] up on [-]. VERY POOR CUSTOMER SERVICE all [-] way around from [-] Bank.


1 stars

Reviewed on February 22 2021 by George L

Complaint: FIRST time in 60 Years of banking denied service!!! Refused raking 20 Rools of Nickels BUT,, would accept 20 Rolls of [-]. Stated Vault was to small. WHAT KIND of [-] Bank [-] you have.??? Requested to see Manager, Lady told [-] same thing, TOLD [-] I could [-] to another [-] bank, I told her this is [-] BANK (Lakeland,Fl. [-] Shopping Center Branch 4820 S. [-] Ave. Lakeland,Fl.) nearest other [-] bank is 8 [-] [-] away or 36 THIRTY or SEVENTY (72) [-] ROUND TRIP in [-], Fl. for only 20 rolls and I only live 3 [-] from this bank. This is a bunch of BULL [-]!!!!!! It seems many times YOUR people make up their OWN rules as they [-], each one has their own Opionions [-] [-] Banking rules are as I seen observed. [-] needs to get these people on [-] same "Working Sheet of music here" Ican't believe that a bank vault can't hold a Group of 20 ROLLED Nickels in [-] Bank Vault. I was Denied Service, I even tried to Deposit. [-] $40.00 Value Plus $10 in Pennies. [-] come they could take [-] Pennies but not [-] Nickels?? I am Military


5 stars

Reviewed on February 03 2021 by marianne m

This is [-] most useless bank I have ever had [-] extreme displeasure of working with. Incompetent, unprofessional, lazy individuals is what their workforce consists of. If they [-]'t know something they either hang up, transfer you elsewhere, or put you back in [-] que. Right now it seems they've put [-] on [-] death hold. Why am a not a bit surprised? Stay away from this bank at all costs


1 stars

Reviewed on January 07 2021 by Mr. O

Fees tactics are designed to continually charge customers!


5 stars

Reviewed on January 04 2021 by Barbara J

Telephone banking identification process, I dont think you should provide your ATM pin, to be verified.


5 stars

Reviewed on January 02 2021 by Maria G

Bad customer service.


1 stars

Reviewed on December 28 2020 by daniel n

[-] mortgage department is [-] most rude, incompetent organization I have experienced. I would love to explain to someone who gives a [-] and would effect change but after dealing with [-] issue for a month trying to pay off a mortgage I have [-] doubts.


5 stars

Reviewed on December 22 2020 by N S

BAD!!!!!


1 stars

Reviewed on December 17 2020 by Jennifer P

When JPMORGAN/[-] can randomly pull a credit report on a current, loyal customer and use [-] same information that allowed at least 3 other cards to increase their limits to decrease [-] limits on [-]'s cards, that is sketchy [-]. When you penalize your CURRENT, never missed a payment customers, ESPECIALLY during a pandemic when others are using COVID as [-] excuse to default on their credit cards, that just proves that JPMORGAN/[-] only cares about their corporate paychecks and not [-] people who are responsible for them getting paid at all. Over and over, I am hearing more and more stories of people with good and even excellent credit scores getting screwed over by [-] bank randomly lowering credit limits which then causes [-] credit issues as this changes debt ratios (1), inquiries (2) and amounts of available credit (3). I am going to find any and every way possible to let as many people know [-] [-] treats their loyal customers by [-] their credit up ON PURPOSE.


1 stars

Reviewed on December 02 2020 by Migdia C

I couldn't give it a lower one


5 stars

Reviewed on November 20 2020 by John D

I would rather be set on fire and stoned to death before i ever [-] [-] with [-] bank again. You are crooks ! Your emoyee's are incompetent and rude. When you steal from someone who doesnt have much,$50 is a lot of money. Worst mistake i ever made banking with [-]


1 stars

Reviewed on November 13 2020 by Zachary D

They gave [-] 1100 in gift cards and they were all blank. “[-] sorry we can’t [-] anything for you “


5 stars

Reviewed on October 21 2020 by Marsha H

Not [-] at all


1 stars

Reviewed on October 20 2020 by Vern D

Poor customer service. NOT recommended !!!!


5 stars

Reviewed on October 14 2020 by karen g

horrible customer service agent trainned to tell you they cant hear you then hang up and you. fraud was done on [-] acct and they then closed [-] acct and wont let [-] see [-] balances etc or [-] mobile app


5 stars

Reviewed on October 03 2020 by Jeff R

Good try. Review all you want. I [-] just post your [-] many other places on [-] net that you [-] not get to review!!!!!


1 stars

Reviewed on September 29 2020 by Carly

Poor Customer Service and rude agents. I spoke with [-] Claims department in regards to [-] unauthorized charge to [-] account. They gave [-] a temporary credit and then waited 5 weeks to steal [-] money back out of [-] account with no prior notice. I spoke with supervisor Roscio from [-] and [-] from Texas and they were not helpful, sympathetic or offer any relief. This deduction from [-] account caused [-] family and I [-] extreme financial hardship. This bank does not care about its customers and their policies and procedures are not made easily available for review. [-] Claims department is full of incompetent people who just read a script but [-] not use intelligence, compassion or common sense.


5 stars

Reviewed on September 14 2020 by Diana W

[-] seems to be doing some illegal stuff by closing accounts on people who recieved SBAGrants without SBA approval. Now they are holding [-] paycheck as if I owe them something. Not gonna let this slide, people work hard for their money, and [-]’t need banks taking matters into their own hands. They are even holding [-] TWC deposit that was sent to [-]. Going higher up with this complaint.


1 stars

Reviewed on September 08 2020 by Clifton B

[-] was used in a fraud scheme and potential jags led to a large loss for [-]. I wired a large sum of money into a [-] account trusting that [-] owner of [-] account would have been properly vetted. As of right now I suspect this has led to a loss of [-] money and no one in [-] fraud department would talk with [-] and look into [-] fraudulent account. I would appreciate [-] opportunity to provide [-] bank account so you can look into it.


5 stars

Reviewed on August 19 2020 by Cami S

[-] service


5 stars

Reviewed on August 10 2020 by Vanessa

They closed our Church account for NO REASON! I have been waiting for our money to be returned and corporate and [-] branch [-] giving us [-] run around ! Such horrible experience. Feel discriminated!


1 stars

Reviewed on July 27 2020 by Sandra B

Criminals! They [-] not give [-] [-] $4500. from a cruise [-] reservation deposit refund on a closed credit card. I stopped banking with [-] after I had made [-] reservation in Sept 2019. [-] cruise [-] says [-] should have refused [-] credit card refund since they had no current [-] active accounts with [-]. Then [-] cruise [-] could give [-] a check for [-] refund. [-] took [-] refund and is telling [-] they have SIX MONTHS to determine [-] rightful owner of any monies on closed or purged accounts. There is no complaint email process or human being that [-] escalate this issue


1 stars

Reviewed on July 17 2020 by VICKY M

[-] NOT ACTIVATE ZELLE, [-] LACKS OF SECURITY AND CUSTOMER SERVICE DOES NOT EXITS


5 stars

Reviewed on July 17 2020 by Jonathan

There has been [-] with them, and [-] [-] is sporadic. [-] people at [-] fewer places to actually have contact with a person can be more positive, than not. Getting them at toll free with covid has been a problem. I had a credit card issue with a charge, and actually got assistance from a [-] center. Ready [-] to [-] information has been [-] issue, but a problem to a Degree with banks. A recent issue as a credit card, where I got [-] statement. Getting [-] information is just a challenge. [-] statement stated [-] unpaid $.14 cents, which was added to balance. Notwithstanding [-] accuracy, it was $.14 cents that they would be sure to collect. [-] card has whatever interest, fees generated for them from transactions, at minimum. Add [-] profit they make from [-] having money with them, direct and indirect. And [-] reason to have any activity with them where they have any added revenue through [-]? Too big to not use their position to profit from [-] and others?


5 stars

Reviewed on July 07 2020 by Sabrina

JP [-] [-] Bank is stealing your money. They owe [-] $6000


1 stars

Reviewed on July 05 2020 by JLYN

In 2020 all of their customer service died. There is no more. [-] bank [-] now allow every kind of unauthorized transaction to your accounts and there are no recourses for that. For example you can CHOOSE whether to allow debit card transactions to overdraft your account or be declined. I CHOOSE to never overdraft [-] account and decline those. Therefore [-] bank [-] allow them anyway and in some cases even create a [-] one that you never initiated just to be predatory to [-] consumer. [-] Bank gives very good incentive to become UNBANKED.


5 stars

Reviewed on July 03 2020 by Louis G

poor customer relations! You need to begin paying interest on [-] money your holding from [-] cancelled checking account,,,


2 stars

Reviewed on June 08 2020 by Beverly A

[-] branch case view [-] Thomasson Rd [-],tx very bad service I have banked there since 1961


5 stars

Reviewed on May 28 2020 by Crystal B

[-] account was closed saying due to suspicious activity? [-] social and name and stuff was compromised. Being told I can never [-] [-] account with that branch ever again? What is up with this? What can I [-]. [-] and [-] husbands account was just closed out due to this inconvience.


1 stars

Reviewed on May 20 2020 by Fred D

your people can't follow instructions as to [-] payments even to [-]


5 stars

Reviewed on May 02 2020 by Andrea

I'm confused


2 stars

Reviewed on May 02 2020 by Andrea

I'm am so frustrated with this bank. We're in [-] midst of Covid 19 and I'm out trying to get [-] essentials and out of nowhere a hold on [-] card with no available human being to talk to, to get things cleared up. [-] yall think this is best practices. Now I'm standing in walmart while a wait for a response on twitter!!!!. Horrible Horrible, Horrible


5 stars

Reviewed on May 02 2020 by Ashley N

7


5 stars

Reviewed on May 02 2020 by Ashley N

5


5 stars

Reviewed on May 01 2020 by Christopher

[-] is most likely [-] secoond worst bank you can choose. If they owe you money they [-] contiue to have you call different call centers and be on hold for well over two hours. One person [-] pickup and just pass you off and continue to try and wear you done. [-] best answer is simple file a federal complaint online against them is [-] only way to get in touch and get [-]. TOO BIG TO FELL!!!


5 stars

Reviewed on April 20 2020 by Morgan E

This is [-] WORST bank, they also like to take your money and hold it and [-] nothing about it during a pandemic and make you lose everything you own because they refuse to give you any of your money!!! Been dealing with this for a week! They also think they are going to force close [-] account and hold [-] money till I have a valid id witch I cannot get until [-] DMVs [-] back up .... I have a child and bills and they [-] not give [-] [-] money !!!! [-] NOT bank with them! They are [-] worst !!!!


5 stars

Reviewed on April 20 2020 by Morgan E

This is [-] WORST bank, they also like to take your money and hold it and [-] nothing about it during a pandemic and make you lose everything you own because they refuse to give you any of your money!!! Been dealing with this for a week! They also think they are going to force close [-] account and hold [-] money till I have a valid id witch I cannot get until [-] DMVs [-] back up .... I have a child and bills and they [-] not give [-] [-] money !!!! [-] NOT bank with them! They are [-] worst !!!!


5 stars

Reviewed on April 15 2020 by William T

I am needing to withdraw more than [-] daily maximum allotment of [-] from [-] checking account . No body can help [-] with this matter. What [-] I [-]???


1 stars

Reviewed on March 29 2020 by pearl e

Robbed by JPMORGAN [-] BANK AND EVAUGHN FERRERO [-] EX ADVISOR WHO ROBBED [-] OF OVER $300000.00 INCLUDING ALL [-] STOCKS JUST BOUGHT. THEY USED A ILLEGAL TITLE BESTOWED ON THEM BY [-] SCHENKENFELDER HEAD OF EMPLOYED SAVINGS AT [-] OLD WORK PLACE EVANSTON HOSPITAL IN EVANSTON IL. [-] MANAGER AT BANK THAT ROBBED [-] MR MACHUCA CALLED [-] TWICE AND THREATENED [-] LIFE.ALSO [-] AND FERRERO HAVE COMMITTED MORTGAGE FRAUD IN [-] LIKE THEY DID IN [-] [-] IM SURE U REMEMBER THAT.WELL THEY DID IT AGAIN.ALSO [-] MANAGER UNDER MR MACHUCA IS [-] LOPEZ.SHE AND HER HUSBAND [-] ARE BOTH IN MORTGAGE FRAUD.CAN U BELIEVE YOUR MANAGER SITTING THERE DOING CRIMINAL ACTS AT HER DESK.ONE CHECK [-] AND FERRERO STOLE [-] ANNUITY OF $84088.29 STOLEN BY THEM.FERRERO INVOLVED [-] [-] IN [-] SAYING THEY PUT THAT CHECK THERE.WHEN I CALLED THEM AFTER I DECLARED ID THEFT TO GET [-] MONEY [-] [-] [-] EVAUGHN FERRERO HAD NEVER DID [-] THERE.SO I WAS BROKEN THEY HAD ALREADY SGOLEN ANOTHDR PART OF THAT SAME ANNUITY FOR $86098.00. ALSO GONE.[-] GOT [-] A $33000.00 TAX BILLS WITH THIER LIES I LOST OF COURSE.WHEN WE [-] TO [-] U [-] PAY [-] BACK AND THEN SOME.[-] CAN U TREAT [-] [-] 82 YEAR OLD RETIRED NURSE LIKE I WAS NOTHING.I WONT STOP LETTING [-] WORLD KNOW WHAT U HAVE DONE.I TOLD TWO [-] BANKS ABOUT [-] DEATH THREATS FROM YOUR MANAGER AND THEY AT GLENVIEW AND [-] WHERE [-] [-] ADVISOR STOLE $60000.00 FROM [-] IN SIX MONTHS.WELL NIETHER BANK GAVE A [-] ABOUT MR MACHUCAS DEATH THREAT TO [-].SO I DONT [-] OUT MUCH AND WHEN I [-] IM SCARED.I NEED [-] MONEY NOW.[-] YOU NO U WERE NEVER [-] TRUSTEE.


1 stars

Reviewed on March 29 2020 by pearl e

Robbed by JPMORGAN [-] BANK AND EVAUGHN FERRERO [-] EX ADVISOR WHO ROBBED [-] OF OVER $300000.00 INCLUDING ALL [-] STOCKS JUST BOUGHT. THEY USED A ILLEGAL TITLE BESTOWED ON THEM BY [-] SCHENKENFELDER HEAD OF EMPLOYED SAVINGS AT [-] OLD WORK PLACE EVANSTON HOSPITAL IN EVANSTON IL. [-] MANAGER AT BANK THAT ROBBED [-] MR MACHUCA CALLED [-] TWICE AND THREATENED [-] LIFE.ALSO [-] AND FERRERO HAVE COMMITTED MORTGAGE FRAUD IN [-] LIKE THEY DID IN [-] [-] IM SURE U REMEMBER THAT.WELL THEY DID IT AGAIN.ALSO [-] MANAGER UNDER MR MACHUCA IS [-] LOPEZ.SHE AND HER HUSBAND [-] ARE BOTH IN MORTGAGE FRAUD.CAN U BELIEVE YOUR MANAGER SITTING THERE DOING CRIMINAL ACTS AT HER DESK.ONE CHECK [-] AND FERRERO STOLE [-] ANNUITY OF $84088.29 STOLEN BY THEM.FERRERO INVOLVED [-] [-] IN [-] SAYING THEY PUT THAT CHECK THERE.WHEN I CALLED THEM AFTER I DECLARED ID THEFT TO GET [-] MONEY [-] [-] [-] EVAUGHN FERRERO HAD NEVER DID [-] THERE.SO I WAS BROKEN THEY HAD ALREADY SGOLEN ANOTHDR PART OF THAT SAME ANNUITY FOR $86098.00. ALSO GONE.[-] GOT [-] A $33000.00 TAX BILLS WITH THIER LIES I LOST OF COURSE.WHEN WE [-] TO [-] U [-] PAY [-] BACK AND THEN SOME.[-] CAN U TREAT [-] [-] 82 YEAR OLD RETIRED NURSE LIKE I WAS NOTHING.I WONT STOP LETTING [-] WORLD KNOW WHAT U HAVE DONE.I TOLD TWO [-] BANKS ABOUT [-] DEATH THREATS FROM YOUR MANAGER AND THEY AT GLENVIEW AND [-] WHERE [-] [-] ADVISOR STOLE $60000.00 FROM [-] IN SIX MONTHS.WELL NIETHER BANK GAVE A [-] ABOUT MR MACHUCAS DEATH THREAT TO [-].SO I DONT [-] OUT MUCH AND WHEN I [-] IM SCARED.I NEED [-] MONEY NOW.[-] YOU NO U WERE NEVER [-] TRUSTEE.


1 stars

Reviewed on March 19 2020 by Gary H

I've had a [-] Home Mortgage since 2015 and have always paid monthly a week or two in [-]. [-] credit rating is 817 with no other loans and over $3.0 million in assets. After being inundated for a [-] reduced interest [-] from JPMorgan [-], I agreed to submit a $500 "good [-] deposit" with no other debt and a request for a [-] [-]. "At numerous times we provided a total of at least [-] additional 73 documents, and were asked about our other physical assets. After being declined by [-] erroneous credit report "due to excessive obligations in relation to eligible income". As a denial for a [-] [-], I am requesting a full refund of [-] $500 "good [-]" deposit that we submitted to [-] on Nov 26,2019.


5 stars

Reviewed on March 13 2020 by Riya V

I would like to know about [-] [-] opportunities in your company for [-] position of content writer or copywriter. Hoping to hear from you soon. Thank you.


5 stars

Reviewed on February 11 2020 by Daniel

Just to help you out, [-] $ listed is all missing [-] last three zeros. Their assets are 2.3 Trillion, not Billion, and net Income was 32 Billion (2019) not 16 million. Just trying to help you out, if you wish it. :)


5 stars

Reviewed on January 24 2020 by Journey D

No one at [-] [-] give [-] [-] honest answer and they have actually damaged [-] [-] by unfairly putting [-] on [-] merchant Match List (Black List)


5 stars

Reviewed on January 20 2020 by Johan e

Having attempted to [-] banking
Customer Service phone number 1 .85 5 485 .04.O7
with many of [-] biggies, have closed accounts, now trying [-]. Process has not been completed yet, met with a manager of one of [-] branches a few days ago. [-] see what transpires. [-] NOT like working with these call centers, too many people, too many levels to be escalated to, employees not knowledgeable, cannot obtain answers for 2 2. [-] get out of this one also.


5 stars

Reviewed on November 18 2019 by to t

maybe i move to your corp location to work at your location. 138 2nd street port [-], wa 98362 or work at a [-] bank in Port [-], wa with a fax and phone.


5 stars

Reviewed on November 15 2019 by Rita L

I am disgusted with [-] on October 3, [-] phone number was hacked while phone was in [-] procession, a few days later I checked [-] accounts 3000.00 were taken from one of [-] savings while I had debit card in [-] procession. I was denied 2x because [-] was used I read articles where this can happen. I'm going to social media, news stations and getting a lawyer I sent proof I was not in Biscayne Fla I live 4 1/2hrs away. They credited [-] 3 small transaction made at stores and later declined transactions in same area trying to take more money out. I'm a senior with disabilities and live on a fixed income and that was [-] burial money. $3000 [-] not seem alot to you but it's a million dollars to [-]. Monday I [-] cx [-] accounts with [-] and tell social media that you [-] not protect your customers


5 stars

Reviewed on November 06 2019 by Mai l

Perfect


5 stars

Reviewed on October 15 2019 by shane m

why are [-] lights in your parking lots shinning into roadways . when trying to drive at night im being blinded by your lights .light pollution is a problem and your not helping .


5 stars

Reviewed on June 07 2019 by William J

Walked into [-] Redmond Oregon Branch this morning right at 9Am this morning. [-] customers in [-] bank. One women on [-] phone and two others just standing around and one woman talking to [-]. I've been working since 5am so I'm in jeans and [-] old denim shirt. I asked to [-] [-] account. Women took one look and began [-] run around. [-] more we spoke, [-] longer it was going to take to get [-] appointment to [-] [-] account. I know if I'd been in slacks and a polo shirt it would of been yes [-], have a seat etc....
Reason for opening [-] account. I wanted to have [-] social security deposited with a [-] bank that has branches across [-] country instead of a local credit union. [-] wife and I had also decided we would transfer all our retirement accounts to [-]. Instead I was treated like some lost transient who happened to wander into [-] lobby. Degrading, embarrassing and just makes [-] mad.


5 stars

Reviewed on June 06 2019 by MARK E

[-], [-] DOES NOT STAND BY ITS CUSTOMERS


5 stars

Reviewed on May 05 2019 by Tom K

Unsure why all [-] Bank branches are consistently excellent with one exception [-] Calcutta branch. That branch is consistently terrible, way below [-] Bank standards.


5 stars

Reviewed on May 01 2019 by Micki C

31-289


3 stars

Reviewed on January 12 2019 by Carol S

Having attempted to [-] banking with many of [-] biggies, have closed accounts, now trying [-]. Process has not been completed yet, met with a manager of one of [-] branches a few days ago. [-] see what transpires. [-] NOT like working with these call centers, too many people, too many levels to be escalated to, employees not knowledgeable, cannot obtain answers for 2 2. [-] get out of this one also.


1 stars

Reviewed on December 17 2018 by DL M

Horrible service. Thanks to them our mother, who has [-] annuity with their bank, is being blocked from applying for a senior center living becausee [-] refuses to return any calls. This has happened repeatedly over [-] last year, while we've been applying. If you have [-] annuity, [-] NOT PUT IT WITH [-] BANK IN HOBART, [-].


1 stars

Reviewed on December 17 2018 by DL M

Horrible service. Thanks to them our mother, who has [-] annuity with their bank, is being blocked from applying for a senior center living becausee [-] refuses to return any calls. This has happened repeatedly over [-] last year, while we've been applying. If you have [-] annuity, [-] NOT PUT IT WITH [-] BANK IN HOBART, [-].


1 stars

Reviewed on July 18 2018 by Morgan C

[-] [-] Experience started out great, but I really [-] not agree with [-] bank being able to close your account " for life without any possible mediation. [-] complaint is not directly against this actual branch. I mean [-] [-] bank where I live or [-] organization as a whole.


1 stars

Reviewed on June 08 2018 by Ashton S

I would not recommend opening [-] account with [-]. They [-] hold your deposit no matter what [-] amount for a full 10 days, and only sometimes [-] they release $200.00. So inconsistent as [-] as policy goes, and every employees seems to have been trained by BOZO [-] CLOWN! Deposit $7,260 or 5,000 and immediately receive $200.00. Deposit a $60,000.00 dollars can't get $200.00 and get treated like a criminal.


JPMorgan Chase Bank, National Association Name Changes
The following are other names JPMorgan Chase Bank, National Association has been known by over the years:

In 1959 their name became: Chemical Corn Exchange Bank.

In 1969 their name became: Chemical Bank New York Trust Company.

In 1970 their name became: Chemical Bank.

In 1996 their name became: The Chase Manhattan Bank.

In 2004 their name became: JPMorgan Chase Bank.

In 2006 their name became: JPMorgan Chase Bank, National Association.

JPMorgan Chase Bank, National Association Headquarters' Locations
The following addresses are where JPMorgan Chase Bank, National Association has had their headquarters:

Moved From: 20 PINE STREET to 277 Park Avenue, New York City, NY 10172.

Moved From: 277 PARK AVENUE to 270 Park Avenue, New York City, NY 10017.

Moved From: 270 PARK AVENUE to 1111 Polaris Parkway, Columbus, OH 43240.

JPMorgan Chase Bank, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in JPMorgan Chase Bank, National Association becoming what it is today, for better or worse.

Security National Bank (1975)
Chemical Bank of Suffolk, National Association (1975)
Chemical Bank Hudson Valley, National Association (1977)
Chemical Bank-Buffalo (1990)
Chemical Bank of Rochester (1990)
Chemical Bank of Syracuse (1990)
Chemical Bank Delaware (1992)
Manufacturers Hanover Trust Company (1992)
Texas Commerce Banks (1993)
The Chase Manhattan Bank (National Association) (1996)
The Chase Manhattan Bank, National Association (1996)
Morgan Stanley Trust Company (1998)
Texas Commerce Trust Company of New York (1999)
Chase Bank of Texas, National Association (2000)
Chase Bank of Texas-San Angelo, National Association (2001)
Morgan Guaranty Trust Company of New York (2001)
Bank One, National Association (2004)
Bank One, National Association (2004)
Bank One Trust Company, National Association (2006)
J. P. Morgan Trust Company, National Association (2008)
Washington Mutual Bank FSB (2008)
Custodial Trust Company (2011)
JPMorgan Bank and Trust Company, National Association (2015)
Chase Bank USA, National Association (2019)