Bank of America, National Association Corporate

Bank of America, National Association has 4,020 banking locations. Their corporate headquarters address is listed as: 100 N Tryon St in Charlotte North Carolina.


This corporate page for Bank of America, National Association includes ratings, a link to bring you to all Bank of America, National Association locations in Ashburn and all other branches, reviews, corporate details, directions, routing numbers,, office hours, their phone number, online banking website, and branch locations.


Bank of America, National Association Headquarters
Bank of America, National Association Corporate Headquarters Address:
Bank of America, National Association
100 N Tryon St
Charlotte, North Carolina 28202
Bank of America in Ashburn
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Bank of America, National Association Headquarters Phone Number: (980) 335-3561

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Bank of America, National Association Headquarters Map
Bank of America, National Association Location Area Map


Bank of America, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
Bank of America, National Association Name Changes
In 1999 their name became: Bank of America, National Association.

Bank of America, National Association Headquarters' Locations
Moved From: 555 CALIFORNIA STREET to 101 South Tryon Street, Charlotte, NC 28255.

Moved From: 101 SOUTH TRYON STREET to 101 South Tryon Street, Charlotte, NC 28280.

Moved From: 101 S TRYON ST to 100 N Tryon St, Charlotte, NC 28202.

Bank of America, National Association Mergers and Acquisitions
Security Pacific National Bank (1992)
Bank of America Oregon (1996)
Bankamerica National Trust Company (1996)
Bank of America-Alaska, National Association (1997)
Bank of America New Mexico, National Association (1997)
Bank of America, National Association (1997)
Bank of America Arizona (1997)
Bank of America NW, National Association (1997)
Bank of America Trust Company of Florida, National Association (1997)
Bank of America Illinois (1997)
Bank of America, National Association (1999)
Bank of America Utah, National Association (1999)
NationsBank Trust Company of New York (2001)
Fleet National Bank (2005)
MBNA America Delaware, National Association (2006)
United States Trust Company , National Association (2008)
Bank of America Georgia, National Association (2008)
LaSalle Bank National Association (2008)
LaSalle Bank Midwest National Association (2008)
Countrywide Bank, FSB (2009)
Merrill Lynch Bank USA (2009)
Merrill Lynch Bank & Trust Co., FSB (2009)
Bank of America Oregon, National Association (2013)
Bank of America, Rhode Island, National Association (2013)
FIA Card Services, National Association (2014)
Recontrust Company, National Association (2020)
Bank of America, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
100 N Tryon St
Charlotte, North Carolina 28202
Established:
10/17/1904
Became FDIC Insured:
01/01/1934
Corporate Website:
www.bankofamerica.com
Corporate Structure
Number of Branches:
4,020
US Bank Branches:
3,796
Foreign Offices:
229
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
BANK OF AMERICA CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$2,465,234,000,000
Deposits:
$1,979,677,000,000
Deposits Held Domestically:
$1,868,639,000,000
Equity Capital:
$229,009,000,000
Net Income:
$24,191,000,000
Additional Websites where they accept or solicit for deposits:
www.ml.com
www.merrilledge.com
www.mymerrill.com
privatebank.bankofamerica.com/
promo.bankofamerica.com
secure.bankofamerica.com
about.bankofamerica.com
promotions.bankofamerica.com
benefits.ml.com
olui2.fspl2.ml.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Charlotte
Regulator:
OCC
Bank of America ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: Bank of America in Charlotte, North Carolina to get their routing number
parts of a check - routing account number
Bank of America, National Association Complaints

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Complaint ID: 3265029

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Fees or interest

Subissue: Problem with fees

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint: I have a bank of America small business credit card that I had requested to close. However it was not never processed and the bank charged me the annual fee and late payment fee for XXXX ( from XX/XX/XXXX till XX/XX/XXXX ). I was out of USA during this period and once I returned I visited the branch in XXXX CA multiple times to get this resolved. I was told the charges will be removed but never got these removed so far. Hence I am raising the complain.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 2977991

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint:

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 3265129

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint: I contacted Bank of America Visa to get help in an ongoing issue. It started last month at the same time on XX/XX/XXXX where I was notified that 5 charges were made in the amount of {$15.00} via XXXX. I contested charges last month and I was told by BOA Credit Card Services ( BOA CC ) that by closing my credit card ( CC ) account then the issue was resolved. They failed to tell me that they would still allow the carryover of charges ( even disputed ones ) to our new CC ( BOA failed to expedite the new CC despite our request and it took approximately one week to get a new CC ). We have numerous automatic charges so it took approximately 2 hours of my time to convert those charges to the new credit card received a week later ( New CC ). A month later the same 5 contested charges appeared on the New CC. We called XXXX who agreed to block the charges and confirmed that these contested charges were automatically transferred by BOA. Each charge was for XXXX- apparently BOA had done NOTHING to block these charges in XX/XX/XXXX- instead they failed to tell us it was up to us to contact XXXX to block and instead just transferred the charges despite this being the sole reason our CC was closed in XX/XX/XXXX. Because the New CC number was NOT compromised- there was no reason to do more than to dispute the charges. We contacted BOA as XXXX advised we had to do and explained the situation. As explicitly discussed during the call on XX/XX/2019, the instruction was not to cancel the new number as it had NOT been compromised. We were merely disputing the charges. However, we requested reimbursement of the approximately 80.00 in disputed charges. Our call was elevated to a supervisor named XXXX XXXX in the Rhode Island CC service center who was rude and abusive on the call resulting in escalated conversations. Throughout these conversations I was explicitly clear that I would NOT be closing the New CC and Ms. XXXX confirmed this fact including at the end of the call. Ms XXXX began to raise her voice as I repeatedly asked to ask a question but her demeanor changed rapidly and she because rude and condescending as she continued. Ultimately, I was able to tell her that I dont want to fight her but that we take care of this directly with XXXX and that if I had to then I would eat those monies myself so that this wouldnt be a fraud alert because after all, my new card was never compromised. I advised that I would contact XXXX and that if I had to then I would eat the monies myself so that my New CC remain intact- as the new card was never compromised. Regardless, I was shocked by her behavior and contacted BOA to lodge a complaint into Ms. XXXX temperament and rudeness. Hours later it is abundantly clear that Ms. XXXX went back into the account and closed it. This was clearly in retaliation for the complaint. Further, it appears that she failed to even dispute the charges at the center of this matter. This was clearly in retaliation for my complaint. Further, it appears that she failed to even dispute the charges at the center of this matter.The individual taking the complaint was a good kind agent named XXXX who advised me that this was actually a billing dispute and not a fraud alert and that she would dispute the charges referenced above. After this was completed, XXXX filed my complaint against Ms. XXXX. Approx. 4 hours later I received a panic call from XXXX. Ms XXXX had done the unthinkable. She cancelled my New CC despite 1 ). the card itself not being compromised and 2 ). my explicit instruction not to cancel it and affirmation of this instruction by Ms. XXXX. Obviously Ms. XXXX went ( unauthorized by me ) BACK into my New CC account and cancelled the card. The timing is very suspicious as it occurred shortly after my report of horrific customer service. Further, BOA failed to timely notify us that it had cancelled our New CC- and sitting here today, I do not know : 1 ). why it was closed despite the facts above ; 2 ). effective date of closure ; 3 ). if BOA is honoring our dispute of the XXXX charges ( not apparent in the online information ). This violates regulatory rules and ethics rules. We did not authorize the closing of the New CC nor did we authorize a disgruntled customer service supervisor the authority to go back into our credit card account and to take action. Please investigated and take action against BOA and Ms. XXXX.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A



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Bank of America, National Association Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 45 reviews.

3510-Bank of America

Reviews
1 stars

Reviewed on November 12 2022 by Mary J


5 stars

Reviewed on September 15 2021 by Feliberto I


5 stars

Reviewed on September 04 2021 by Richard M


5 stars

Reviewed on August 30 2021 by Zostaprogram D


5 stars

Reviewed on July 06 2021 by Kathy H


5 stars

Reviewed on July 06 2021 by Kathy H


5 stars

Reviewed on July 06 2021 by Kathy H


5 stars

Reviewed on May 06 2021 by Fiduciary


5 stars

Reviewed on May 06 2021 by John L


5 stars

Reviewed on April 24 2021 by Javie


5 stars

Reviewed on March 17 2021 by Teri B


5 stars

Reviewed on February 17 2021 by Ron F


5 stars

Reviewed on January 29 2021 by Robin S


5 stars

Reviewed on January 29 2021 by Robin S


5 stars

Reviewed on January 29 2021 by Robin S


1 stars

Reviewed on December 30 2020 by Carlos M


5 stars

Reviewed on December 07 2020 by Doug w


1 stars

Reviewed on October 09 2020 by Douglas k


1 stars

Reviewed on September 14 2020 by Dr. W


5 stars

Reviewed on August 27 2020 by Amanda


5 stars

Reviewed on August 04 2020 by Levan a


1 stars

Reviewed on July 26 2020 by Kianna


5 stars

Reviewed on July 25 2020 by Caesar C


2 stars

Reviewed on July 21 2020 by Maureen


1 stars

Reviewed on July 13 2020 by Kristi P


1 stars

Reviewed on July 10 2020 by John


1 stars

Reviewed on July 01 2020 by Tom C


5 stars

Reviewed on June 28 2020 by ZachariahZepeda


5 stars

Reviewed on June 24 2020 by Lupeachra D


1 stars

Reviewed on June 23 2020 by Ashley V


5 stars

Reviewed on June 09 2020 by Mary L


5 stars

Reviewed on May 31 2020 by Theresa G


1 stars

Reviewed on May 30 2020 by Morris B


5 stars

Reviewed on May 02 2020 by Ashley N


5 stars

Reviewed on March 27 2020 by Karen R


5 stars

Reviewed on November 18 2019 by Sara P


5 stars

Reviewed on September 18 2019 by Wanda r


1 stars

Reviewed on July 24 2019 by Ron Y


1 stars

Reviewed on July 22 2019 by IRVING S


1 stars

Reviewed on May 07 2019 by Donna F


1 stars

Reviewed on May 07 2019 by Donna F


1 stars

Reviewed on May 05 2019 by Bruce H


1 stars

Reviewed on January 07 2019 by Selena O


1 stars

Reviewed on December 29 2018 by Gwendolyn S


1 stars

Reviewed on December 12 2018 by Emmy


Branch Locations for Bank of America, National Association
Bank of America Medium Logo
The following is a directory of all branch offices for Bank of America, National Association
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ABERDEEN MAIN BRANCH - Bank of America, National Association
122 W Bel Air Ave
Aberdeen, Maryland 28202
Beards Hill Plaza Branch - Bank Of America
983 Beards Hill Plaza
Aberdeen, Maryland 28202
ABERDEEN BRANCH - Bank of America, National Association
1116 State Route 34
Aberdeen, New Jersey 28202
ABINGTON BRANCH - Bank of America, National Association
93 Brockton Ave
Abington, Massachusetts 28202
ABSECON BRANCH - Bank of America, National Association
221 New Jersey Ave
Absecon, New Jersey 28202
ACTON BRANCH - Bank of America, National Association
271 Great Rd
Acton, Massachusetts 28202
GOVERNOR S CLUB BRANCH - Bank of America, National Association
4460 Cobb Parkway North Nw
Acworth, Georgia 28202
Mars Hill Instore Branch - Bank Of America
1720 Mars Hill Road
Acworth, Georgia 28202
Addison Branch - Bank Of America
350 West North Avenue
Addison, Illinois 28202
ADELANTO MARKETPLACE BRANCH - Bank of America, National Association
14218 Us Highway 395
Adelanto, California 28202
ADELPHI BRANCH - Bank of America, National Association
9111 Riggs Rd
Adelphi, Maryland 28202
AGOURA BRANCH - Bank of America, National Association
5667 Kanan Rd
Agoura, California 28202
AIKEN MALL BRANCH - Bank of America, National Association
150 Aiken Mall Dr
Aiken, South Carolina 28202
Aiken Main Branch - Bank Of America
167 Laurens Street, S.W.
Aiken, South Carolina 28202
SOUTH SHORE BRANCH - Bank of America, National Association
2218 Otis Dr
Alameda, California 28202
Alameda Main Branch - Bank Of America
1500 Park Street
Alameda, California 28202
ALAMO BRANCH - Bank of America, National Association
110 Alamo Plz
Alamo, California 28202
ALBANY BRANCH - Bank of America, National Association
1516 Solano Ave
Albany, California 28202
GUILDERLAND BRANCH - Bank of America, National Association
1450 Western Ave
Albany, New York 28202
900 CENTRAL AVENUE BRANCH - Bank of America, National Association
900 Central And Colvin Avenues
Albany, New York 28202
MOBILE BRANCH - Bank of America, National Association
21 Railroad Ave
Albany, New York 28202
Hudson Armored Car Branch - Bank Of America
151 Montgomery Street
Albany, New York 28202
Westmere Branch - Bank Of America
1791 Western Avenue
Albany, New York 28202
Albion Branch - Bank Of America
156 South Main Street
Albion, New York 28202
CORRALES BRANCH - Bank of America, National Association
1704 Highway 528 Nw
Albuquerque, New Mexico 28202
SAN MATEO BOULEVARD BRANCH - Bank of America, National Association
6201 San Mateo Blvd Ne
Albuquerque, New Mexico 28202
RIVERVIEW BRANCH - Bank of America, National Association
6645 Caminito Coors Nw
Albuquerque, New Mexico 28202
ISLETA BOULEVARD BRANCH - Bank of America, National Association
3323 Isleta Blvd Sw
Albuquerque, New Mexico 28202
WYOMING BOULEVARD BRANCH - Bank of America, National Association
4301 Wyoming Blvd Ne
Albuquerque, New Mexico 28202
MONTGOMERY BOULEVARD BRANCH - Bank of America, National Association
11201 Montgomery Blvd Ne
Albuquerque, New Mexico 28202
LOS RANCHOS BRANCH - Bank of America, National Association
6603 4th St Nw
Albuquerque, New Mexico 28202
JUAN TABO BRANCH - Bank of America, National Association
2011 Juan Tabo, Boulevare N.E.
Albuquerque, New Mexico 28202
EAST LOMAS BRANCH - Bank of America, National Association
5600 Lomas Blvd Ne
Albuquerque, New Mexico 28202
COORS BOULEVARD BRANCH - Bank of America, National Association
2601 Coors Blvd Nw
Albuquerque, New Mexico 28202
EAST CENTRAL BRANCH - Bank of America, National Association
4401 Central Ave Ne
Albuquerque, New Mexico 28202
CARLISLE BOULEVARD BRANCH - Bank of America, National Association
3101 Carlisle Blvd Ne
Albuquerque, New Mexico 28202
Lomas Motor Branch - Bank Of America
605 Lomas Boulevard, N.W.
Albuquerque, New Mexico 28202
Journal Center Branch - Bank Of America
7644 Jefferson Street, N.E.
Albuquerque, New Mexico 28202
Uptown Branch - Bank Of America
6605 Uptown Boulevard, N.E.
Albuquerque, New Mexico 28202
Four Hills In Store Branch - Bank Of America
200 Tramway Blvd Southeast
Albuquerque, New Mexico 28202
STONE RIDGE BRANCH - Bank of America, National Association
42030 Village Center Plz
Aldie, Virginia 28202
BEACON MALL BRANCH - Bank of America, National Association
6802 Richmond Hwy
Alexandria, Virginia 28202
Mt Vernon Crossroads Branch - Bank of America, National Association
7802 Richmond Hwy
Alexandria, Virginia 28202
ALEXANDRIA BRANCH - Bank of America, National Association
600 N Washington St
Alexandria, Virginia 28202
LAKE BARCROFT BRANCH - Bank of America, National Association
6478 Lincolnia Rd
Alexandria, Virginia 28202
Carlyle Center Branch - Bank of America, National Association
415 John Carlyle St
Alexandria, Virginia 28202
FRANCONIA BRANCH - Bank of America, National Association
5511 Franconia Rd
Alexandria, Virginia 28202
Duke Street Branch - Bank Of America
2747 Duke Street
Alexandria, Virginia 28202
ALHAMBRA MAIN BRANCH - Bank of America, National Association
160 E Main St
Alhambra, California 28202
VALLEY ALMANSOR BRANCH - Bank of America, National Association
444 E Valley Blvd
Alhambra, California 28202
ALISO VIEJO BRANCH - Bank of America, National Association
26831 Aliso Creek Rd
Aliso Viejo, California 28202
TWIN CREEKS BRANCH - Bank of America, National Association
1011 W Mcdermott Dr
Allen, Texas 28202
Allendale Branch - Bank Of America
90 West Allendale Avenue
Allendale, New Jersey 28202
ALLENTOWN SOUTH BRANCH - Bank of America, National Association
3300 Lehigh St
Allentown, Pennsylvania 28202
15TH AND ALLEN STREETS BRANCH - Bank of America, National Association
1443 W Allen St
Allentown, Pennsylvania 28202
ALLSTON BRANCH - Bank of America, National Association
1237 Commonwealth Ave
Allston, Massachusetts 28202
OLD ALABAMA BRANCH - Bank of America, National Association
3310 Old Alabama Rd
Alpharetta, Georgia 28202
JONES BRIDGE BRANCH - Bank of America, National Association
10950 Jones Bridge Rd
Alpharetta, Georgia 28202
ALPHARETTA BRANCH - Bank of America, National Association
244 S Main St
Alpharetta, Georgia 28202
North Point Branch - Bank Of America
6304 North Point Parkway
Alpharetta, Georgia 28202
Windward Parkway Financial Branch - Bank Of America
6225 Windward Parkway
Alpharetta, Georgia 28202
ALTA LOMA BRANCH - Bank of America, National Association
8700 Base Line Rd
Alta Loma, California 28202
ALTADENA BRANCH - Bank of America, National Association
2345 Lake Ave
Altadena, California 28202
ALTAMONTE SPRINGS BRANCH - Bank of America, National Association
460 E Altamonte Dr
Altamonte Springs, Florida 28202
GRAND BRANCH - Bank of America, National Association
3509 E Interstate 40
Amarillo, Texas 28202
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