Cathay Bank has 69 banking locations. Their corporate headquarters address is listed as: 777 N Broadway in Los Angeles California.
This corporate page for Cathay Bank includes ratings, links to all Cathay Bank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Cathay Bank Corporate Headquarters Address:
Cathay Bank
777 N Broadway
Los Angeles, California 90012
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Cathay Bank Headquarters Phone Number:
(213) 625-4791
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Cathay Bank Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 2:00 PM
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
777 N Broadway
Los Angeles, California 90012
Became FDIC Insured:
04/19/1962
Corporate Website:
https://www.cathaybank.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
CATHAY GENERAL BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$19,492,498,000
Equity Capital:
$2,714,968,000
Additional Websites where they accept or solicit for deposits:
http://www.cdrateline.com
FDIC Supervisory Region:
San Francisco
Federal Reserve District:
San Francisco
FDIC Field Office:
Los Angeles
The following is a directory of all branch offices for Cathay Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Cathay Bank Complaints:
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Complaint ID: 2413718
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Subissue:
Company: CATHAY BANK
Complaint: I opened a Cathay Bank employee account when I joined the bank in XXXX, but did n't close out the account when I left the bank in XXXX. I have recurring loan payments drawn from this account every month. Recently I found that the there was a charge of monthly management fee of {$15.00}, an ACH debit was returned and an NSF fee of {$25.00} was charged also. All of these showed up in my account without any notification from the bank up to this point by mail or email, and the bank policy explicitly states that employee account would n't yield any maintenance fee. I did n't receive follow-up instructions of how the account will be handled after my departure from the bank either, and I was never charged of such kind of fee before. I realized the issues and called up the bank, but branch manager insisted that the bank will charge a account maintenance fee because it 's a " valueplus ' account, and they 've been sending me statements, which was not true. I asked the manager for a refund of fees for above reasons and also since I never received such notifications of fund return and NSF fee, but the manager would n't admit it.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: No
Complaint ID: 1724537
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Subissue:
Company: CATHAY BANK
Complaint: I have had a basic, no monthly fee bank account with XXXX Bank until around middle of 2015 when XXXX Bank was acquired by Cathay Bank and all the XXXX Bank accounts were transferred under Cathay Bank. My account was also transferred under Cathay Bank but instead of the same basic no monthly fee account I used to have it was the type with $ 15 monthly fee. When I opened my bank statement from Cathay Bank and saw the $ 15 monthly fee, I decided to go the bank branch and inquire about the fee. The manager said the bank has sent all customers about the account type change and refused to refund the {$15.00}. I believe from a matter of principle what Cathay Bank has done is not right.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: No
Complaint ID: 1487953
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Subissue:
Company: CATHAY BANK
Complaint: I opened a student checking account at Cathay Bank. They switched my account to a Personal Checking account with a daily minimum balance of {$1000.00} WITHOUT informing me in writing. The only indication that my bank account type has changed is the {$10.00} maintenance fee on my XXXX monthly statement. While their current website says the student checking account is only valid for XXXX years, it does not say, and I was never informed, that my student checking account would be AUTOMATICALLY AND WITHOUT NOTICE changed into a Personal Checking account with a XXXX monthly maintenance fee. Had they informed me, IN WRITING, I would have closed my account and created a new student checking account, as I am still a student. They later told my power of attorney XXXX PoA XXXX that in order to renew a student account, I had to fly back personally, XXXX, to do so, even though my student status is unchanged.
When my PoA went to the bank, on XXXX, a teller told her only that the {$10.00} maintenance fee was because my new account type had a minimum balance that we did not meet. To rectify this, my representative wrote a check for {$500.00} to Cathay Bank to satisfy it, since she was only told verbally that there was one. No bank personnel advised my PoA that this was a DAILY minimum balance rather than a monthly minimum, and they failed to give us the relevant Bank Account Disclosures for the new Personal Checking account.
When my PoA returned to close the account on XXXX with an account representative, she was told that we were charged another {$10.00} in XXXX because we were under the {$1000.00} for a few days, which again, nobody informed us was a DAILY minimum. Had they given me the account disclosure materials, in writing, we would have known that this was a DAILY and not a MONTHLY minimum balance before they charged another {$10.00} in maintenance fees. Consequently, because they deducted the second {$10.00} in fees for XXXX, they informed us that we would see another {$10.00} deducted in XXXX because the new {$10.00} they deducted for XXXX officially put my account below the {$1000.00} daily minimum balance again.
Had they advised us IN WRITING before changing my account type and then given us the Bank Account Disclosures, I would not have been deducted {$30.00} in maintenance fees due to their negligence. One of the agents at the bank, after some time arguing with my PoA, agreed to consider making an internal note waiving one of the {$10.00} fees but " but we will be charged in XXXX as well. '' The staff at Cathay bank refused to let my PoA close our account, claiming that we had a safety deposit box with them, which is neither here nor there, given that we could have removed the safety box.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: No
View More Cathay Bank Complaints:
1 2
Average Customer Rating
1 out of 5 stars from 1 reviews.
18503-Cathay Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on December 10 2021 by Nisa
The following are other names Cathay Bank has been known by over the years:
In 1989 their name became: Cathay Bank.
In 2017 their name became: Cathay Bank.
The following shows transitions that are what have ultimately result in Cathay Bank becoming what it is today, for better or worse.
First Public Savings Bank, F.S.B. (1996)
Kermit State Bank (2001)
CITIC Ka Wah Bank Limited (2003)
General Bank (2003)
Great Eastern Bank (2006)
New Asia Bank (2006)
United Heritage Bank (2007)
Asia Bank, National Association (2015)
Far East National Bank (2017)