East West Bank has 107 banking locations. Their corporate headquarters address is listed as: 135 N Los Robles Ave in Pasadena California.
This corporate page for East West Bank includes ratings, links to all East West Bank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
East West Bank Corporate Headquarters Address:
East West Bank
135 N Los Robles Ave
Pasadena, California 91101
Get mobile directions from current location:
or enter a starting address:
East West Bank Headquarters Phone Number:
(626) 768-6088
If you are not looking for their corporate location, but a East West Bank branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all East West Bank branches in that area.
Skip to Complaints, Ratings, and Reviews
East West Bank Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
135 N Los Robles Ave
Pasadena, California 91101
Became FDIC Insured:
01/02/1973
Corporate Website:
https://www.eastwestbank.com
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
EAST WEST BCORP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$52,529,930,000
Equity Capital:
$6,369,382,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
San Francisco
Federal Reserve District:
San Francisco
FDIC Field Office:
Los Angeles
The following is a directory of all branch offices for East West Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages: 1
2
Pages: 1
2
View More East West Bank Complaints:
1
2 Complaint ID: 8351674
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Subissue: Can't close your account
Company: EAST WEST BANK
Complaint: After opening a value checking account ending in XXXX from East West bank on XX/XX/24, my needs changed & I attempted to close account unfunded on XX/XX/24. The bank however refused, which leads to obvious motivation to charge monthly {$4.00} fee. I demand account closed effective immediately.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8071562
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem accessing account
Company: EAST WEST BANK
Complaint: I filed a complaint/inquiry with the OCC who deferred it to their CAG, but they relayed it to the FRB, who instructed me to file a complaint/inquiry with the CFPB.
I was added as a secondary account holder. I always wondered why I never had access to the account, expecting to receive mail or a debit card in my name. Recently, I went to visit in person to the East West Bank branches in XXXX, CA and XXXX, CA, respectively. Turns out, each banker told me I was never issued a debit card nor did I register for online access. I requested this in writing but they declined because they had " no ability to do so. ''
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8068860
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Subissue: Account opened without my consent or knowledge
Company: EAST WEST BANK
Complaint: Complains about East West Bank XXXX XXXX XXXX illegal opening of business Account on XX/XX/XXXX I, XXXX XXXX and XXXX XXXX, the couple, jointly own XXXX XXXX XXXX XXXX. Both are the directors of XXXX XXXX XXXX.
It comes to my attention that XXXX XXXX has circumvented the corporate procedure and opened a corporate account by himself in the East West Bank XXXX XXXX XXXX on XX/XX/ with more than {$300000.00} without any corporate resolution of all directors and the signatures of all directors. The account number is XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More East West Bank Complaints:
1
2
Average Customer Rating
5 out of 5 stars from 1 reviews.
31628-East West Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on January 06 2021 by Harvey W
I have been a depositor at this bank for over 50 year. They have been helpful in every regard
The following are other names East West Bank has been known by over the years:
In 1999 their name became: East-West Bank.
In 2005 their name became: East West Bank.
The following addresses are where East West Bank has had their headquarters:
Moved From: 935 NORTH BROADWAY to 415 Huntington Drive, San Marino, CA 91108.
Moved From: 415 HUNTINGTON DRIVE to 135 N. Los Robles Avenue, 7th Floor, Pasadena, CA 91101.
The following shows transitions that are what have ultimately result in East West Bank becoming what it is today, for better or worse.
First Central Bank, National Association (1999)
American International Bank (2000)
Prime Bank (2001)
Pacific Business Bank (2003)
Trust Bank (2004)
United National Bank (2005)
Standard Bank (2006)
Desert Community Bank (2007)
Metro United Bank (2014)
MetroBank, National Association (2014)