First National Bank Texas Corporate

It’s [-] worst customer service ever. [-] debt card was blocked by [-] bank. Waited [-] time to speak to customer service representative, arrogant one. [-] [-] [-] fixed it but unfortunately nothing got fixed. [-] debt card was still blocked while I had thousands of dollars in it. [-] family and I were screwed up without money, but thanks for friends, they sent us some money to get through our challenges. [-] following day I called to reach at customer service, but they kept [-] up after [-] time of waiting. Very disappointing extremely low level bank that I make sure to avoid here on.

This bank lied to [-] they [-] lie to you

This bank is [-] I have cancer I am in SSDI I have a part time [-] I pay [-] bills I asked for a small [-] to fix [-] [-] so I can get to [-] cancer appointment and they denied [-] a 1300 [-] when I never missed a credit card payment they just [-]'t care . about anyone

This bank is horrible. It holds your money and doesn't allow you to have your funds to pay rent or probation. They like to see people lose thier home and get locked up. But hey it's [-] fault for banking with them. 7 day hold on a check but they took thier 3.91 out of it and made sure they got thier money but who cares about you...

This bank [-] steal your money if you leave it in your account for any [-] length of time. We left $25. In our account to [-] it [-]. First Convenience Bank closed our account with notice and kept our money. After discovering our account was closed when we inquired about at [-] local bank no one cause give us [-] answer to when our $25 would be returned. WARNING get your money out this bank ASAP!!! We had been with bank for over 20 years. Ugh..smh

1stcb is [-] worst bank ever ,they allowed somebody to transfer money to [-] app after hijacking [-] account and then told [-] that because it was [-] app [-] money was not FDIC insured and they are not covering it

This Bank allowed [-] app to steal $7500.00 dollars from [-] and have not returned one [-] worst bank ever

Worse bank ever. Customer service is awful. Fraud [-] even worse. No transparency on [-] to contact them. Incredibly [-] wait times to talk with a person. Horse and pony show in trying to report fraud activity or talk to anybody. A d we get misinformation with every phone call. Close your account and run with your money.

Worst bank ever, made a mobile deposit, check was put on hold till 4/1/2021 which is today, also was told funds would be available 4/1/2021 and told [-] funds won’t be available till 4/2/2021. Plus you can’t contact anyone in corporate, only told I would have to [-] to a branch and ask them to release [-] hold. [-] check cleared [-] husbands bank 3/25/2021, I [-]’t live near a bank, plus I had knee surgery and can’t drive even if I did. This bank [-], [-] NOT USE THIS BANK.

[-] worst banking experience ever! On [-],3,2021 I arrived at [-] [-] Caney, Texas location that is inside Food Town to withdraw money from [-] account,i was told that I could not because I needed to add [-] husband to [-] account or they were going to return [-] direct deposit to IRS.I was never told that it was [-] bank policy.I told [-] clerk that i was using [-] card doing transactions with [-] available money and she told [-] that it was a complete different thing to withdraw [-]. Obviously I was upset, so I left [-] location [-] approximate six minutes later i received a call from [-] same location I believe it was [-] same clerk ,She told [-] that if I did not add [-] husband by [-] same day she was going to return [-] refund. I [-] not understand why she called and [-] [-] same thing, I guess because she was not sure until she verified. After i tried using [-] card with [-] personal [-] application and was denied, I called customer service and [-] representative [-] [-] card was locked due to suspicious activity, she unlocked it,but after two transactions it got locked again. On [-],17,2021 I arrived to [-] same location, asked to speak to a manager and [-] Bustos in company with [-] Olmos attended [-], I asked why i needed to add [-] husband to [-] account and [-] replied "Its [-] bank policy" I agreed. Following I asked Why I could not withdraw money that was already available and she [-] i could, As i answered yesterday they told [-] I could not, she answered "Well I was not here yesterday" I answered but you are [-] manager, I need [-] explanation why I could not withdraw money yesterday and now I can. She [-] "Oh its because [-] is on [-] check also" ,but then again [-] offered [-] to close [-] account and i [-] Yes! She [-] either you get a money order or a Cashiers check, and I [-] Why not [-]? She [-] we have a limit of $1,000 [-], I told her Yesterday was $2,000? And she [-] "YES

I’m so overwhelmed and this bank makes it harder they [-] not care when fraud is being done on your account I’m 17 years old and I’ve had well over 200 dollars stolen from [-] account and been trying for [-] last month to get back [-] recent 100$ taken. I’ve called so many times I’ve made a request on [-] mobile app I’m almost in tears things can be so hard on [-] outside world and seems like not even a bank can try to make it easier [-] not bank with these people they [-] steal your money!

I have had many [-] with this bank they [-] up on [-] since opening [-] account. If they [-] not know [-] they simply hang up this has going since I opened [-] account. I was [-] up [-] times 11/16/20 and tjis morning [-] rep [-] up on [-]. I spoke with [-] yesterday [-] a manager. [-] was supposed send email to [-] email and it was not done but [-] charged [-] for [-] letter.

terrible

I am having [-] issue trusting this bank with [-] money. Someone was able to take out more money than [-] "daily limit" is suppose to allow because [-] system was rebooting for [-] day. I can't accept this excuse and [-] be closing our account as soon as [-] claim is finished.