Bank of America, National Association has 4,020 banking locations. Their corporate headquarters address is listed as: 100 N Tryon St in Charlotte North Carolina.
This corporate page for Bank of America, National Association includes ratings, a link to bring you to all Bank of America, National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
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Bank of America, National Association Headquarters Phone Number:
(980) 335-3561
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Bank of America, National Association Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
100 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.bankofamerica.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
BANK OF AMERICA CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$2,465,234,000,000
Deposits:
$1,979,677,000,000
Deposits Held Domestically:
$1,868,639,000,000
Equity Capital:
$229,009,000,000
Net Income:
$24,191,000,000
Additional Websites where they accept or solicit for deposits:
privatebank.bankofamerica.com/
promotions.bankofamerica.com
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Bank of America, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Bank of America, National Association Complaints:
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Complaint ID: 8000837
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: I made a purchase on or about XX/XX/2023 from XXXX ( merchant ). After receiving all the merchandise from my order, I started the return process per the company 's instructions. I exchanged several emails with XXXX 's customer service representative over regarding the return and was told " Please DO NOT ship until we have authorized and shared return instructions. Otherwise, we will not be able to process the refund for you at all. '' They never sent the authorization even after I requested it via email. I filed a dispute with my credit card company Bank of America which was denied after five ( 5 ) months of back and forth escalations. I provided approximately 46 pages of documentations, specifically addressing their two ( 2 ) reasons for denying my claim. I even spoke to the VP of Claims and while she agreed that I had met my burden of proof, because XXXX could not retrieve the funds from XXXX, there was nothing they could do.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8000090
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Banking errors
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: Bank of America is using my home address for what appears to be a fake account, I do not have an account with BOA. In addition to BOA using my home address for this account the name on the account is XXXX ( XXXX XXXX ). I've been in contact with a CEO of XXXX XXXX located in XXXX and they do not have a BOA account ; BOA has an account setup for XXXX XXXX sending statements/correspondence to XXXX XXXX . I've made several unsuccessful attempts to handle the matter with BOA and still get a statement/correspondence every month sent to my home address since XXXX.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7999230
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Subissue: Card company isn't resolving a dispute about a purchase or transfer
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: I wasn't aware that I could dispute an ATM transaction until I first reported it on XX/XX/XXXX wherein I emailed a compiled list of the transactions I needed to dispute. I received a response stating that Bank of America ( Prepaid Services for California Unemployment benefits ) did not accept disputes in this format and they had to be phoned in and reported that way. I had contacted them twice before I was finally able to initiate the claim ; the third time when filing the disputed transactions, I had a friend assist me with the process both to witness to the fact I was filing and confirming the totals and individual amounts ; this was so it could be verified later if need be. There were two different card numbers affected with ATM transactions I did not make and was summarily denied on both cards for ALL transactions, totaling over {$6000.00} over the period of several months in XXXX.
When I learned of this denial upon contacting Bank of America Disputes, I requested the documentation they relied on to make their decision about the claim and did not receive it because they sent it to the wrong address. I contacted them yet again when I hadn't received this documentation and they stated they had sent it to the original address under which I open the account. However, I had changed that address with Bank of America as well as the EDD prior to filing any disputes and I can prove that they had the correct address ( which is XXXX XXXX XXXX in XXXX XXXX, MI XXXX ) because they sent the card which is currently in my possession to the aforementioned address and I received it there. I have NOT changed it back and furthermore provided the MICH address when filing the claim, as well as they having the correct address on file in order to send the card and other statements/documentation there ; regardless, they sent the documentation they relied on to the wrong address. I had to contact them three times before finally receiving it at the correct address today. I further contacted them for a reconsideration explaining that there is no way they could have proof of these not being fraudulent as I did not authorize or make these transactions.
Upon reviewing the documentation they provided ( which I thought would have to be some conclusive evidence to determine that I did not authorize the transactions in dispute ) but all I received was 3 pages of transaction history with no explanation as to why this was sent, how a simple history which I can view at any time online ( as could they ) could possibly be the entire basis for determining that these transaction did not qualify for refund of the lost funds which were directly associated with the disputes. I am still at a loss as to how BOA could use a mere transaction history to prove anything other than transactions were made and I don't dispute that those transaction appear on the account history. I dispute the transactions I did not make and listed this on two different disputes : The reason for two is only because there were 2 separate cards over the period of time of the disputed transactions. One replaced the other as it was lost. I agree that I used both cards during the same period of time as the disputed transactions and I am unsure as to whether the card was cloned, that someone close to me had periodically used my card to withdraw money, or if it was done using a duplicate card created from phishing or whatever else there may be and I was expecting to see in the documentation images, PIN 's, or some other conclusive evidence to prove that I made these transactions ; otherwise it stands that my claim is accurate and my disputes should not be disputed without relative evidence provided by the dispute department or law enforcement to the contrary. It has been frustrating to say the least to go through this process thus far and not be able to speak with anyone doing the investigation ; only representatives who are not aware of their procedure or the protocol of " back room operations '' as they refer to it.
I would provide more accurate dates and amounts but my proofs and file on this was compromised in a fire in my RV last month.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 45 reviews.
3510-Bank of America
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Bank of America, National Association has been known by over the years:
In 1999 their name became: Bank of America, National Association.
The following addresses are where Bank of America, National Association has had their headquarters:
Moved From: 555 CALIFORNIA STREET to 101 South Tryon Street, Charlotte, NC 28255.
Moved From: 101 SOUTH TRYON STREET to 101 South Tryon Street, Charlotte, NC 28280.
Moved From: 101 S TRYON ST to 100 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Bank of America, National Association becoming what it is today, for better or worse.
Security Pacific National Bank (1992)
Bank of America Oregon (1996)
Bankamerica National Trust Company (1996)
Bank of America-Alaska, National Association (1997)
Bank of America New Mexico, National Association (1997)
Bank of America, National Association (1997)
Bank of America Arizona (1997)
Bank of America NW, National Association (1997)
Bank of America Trust Company of Florida, National Association (1997)
Bank of America Illinois (1997)
Bank of America, National Association (1999)
Bank of America Utah, National Association (1999)
NationsBank Trust Company of New York (2001)
Fleet National Bank (2005)
MBNA America Delaware, National Association (2006)
United States Trust Company , National Association (2008)
Bank of America Georgia, National Association (2008)
LaSalle Bank National Association (2008)
LaSalle Bank Midwest National Association (2008)
Countrywide Bank, FSB (2009)
Merrill Lynch Bank USA (2009)
Merrill Lynch Bank & Trust Co., FSB (2009)
Bank of America Oregon, National Association (2013)
Bank of America, Rhode Island, National Association (2013)
FIA Card Services, National Association (2014)
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