JPMorgan Chase Bank, National Association has 5,130 banking locations. Their corporate headquarters address is listed as: 1111 Polaris Pkwy in Columbus Ohio.
This corporate page for JPMorgan Chase Bank, National Association includes ratings, a link to bring you to all JPMorgan Chase Bank, National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
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JPMorgan Chase Bank, National Association Headquarters Phone Number:
(614) 217-6284
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JPMorgan Chase Bank, National Association Location Area Map
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 2:00 PM
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1111 Polaris Pkwy
Columbus, Ohio 43240
Became FDIC Insured:
01/01/1934
Corporate Website:
www.jpmorganchase.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/01/2023
Bank Specialty/Focus:
International Specialization
Bank Holding Company:
JPMORGAN CHASE&CO
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$3,385,581,000,000
Deposits:
$2,459,921,000,000
Deposits Held Domestically:
$2,020,955,000,000
Equity Capital:
$317,802,000,000
Net Income:
$38,886,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for JPMorgan Chase Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More JPMorgan Chase Bank, National Association Complaints:
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Complaint ID: 7255781
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Card was charged for something you did not purchase with the card
Company: JPMORGAN CHASE & CO.
Complaint: Dear CFPB, I am writing to report a possible deceptive practice by Chase Credit Card, which I recently encountered while using their services.
Today, I attempted to set up a Pay Over Time option but was unsuccessful. However, upon reviewing my transactions, I noticed a separate transaction from XXXX XXXX for {$340.00} on XX/XX/2023, which was successfully set up as a 9-month installment plan with monthly payments of {$38.00} on XX/XX/XXXX. I have the email evidence to support this.
The issue is that I do not owe this amount as the merchant had already refunded the {$340.00} on XX/XX/2023. Despite the refund, the balance still reflects this payment, even after successfully setting up the installment plan on XX/XX/XXXX. The banks explanation is that I can set up the plan like this, but I find it an inadequate justification.
It is evident that if someone were to forget about the refund from three months ago or have cognitive difficulties like XXXX, they might end up making the payment. In this case, Chase would profit {$340.00} from this apparent mismanagement.
I am concerned that this could be a deliberate trap or, at the very least, a mismanagement issue. Regardless of the reason, if such misconduct is proven, it should be subject to regulation.
I request your intervention and supervision in this matter.
Sincerely, XXXX XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7255418
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: JPMORGAN CHASE & CO.
Complaint: Want a follow of my case against Chase bank. Chase bank gave me a case # XXXX this was acknowledged by Chase CEO Dept. Submitted this case last XXXX XXXX XXXX. Still nothing done about complaint. Chase is holding & delaying my gov't pension. This happened since XXXX Chase delayed paying my gov't pension. Now XXXX XXXX XXXX XXXX received my XXXX XXXX gov't pension but until now Chase bank is holding my XXXX XXXX pension it's already XXXX XXXX nothing done yet. Chase said this case will be expedited? Here it comes XXXX week of XXXX no pension given to me for the XXXX of XXXX. Because of delaying my gov't pension I am demanding to DOUBLE the amount of my gov't pension for the XXXX of XXXX AS A RESOLUTION if this case. I supposed to pick up my XXXX XXXX prescription refills & pay my co-pay for meds because of Chase bank not releasing my gov't pension I can't even pick up my XXXX because Chase is holding my pension.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7255315
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Subissue: Problem during payment process
Company: JPMORGAN CHASE & CO.
Complaint: I had Amazon orders, not getting approved, that I submitted on my Amazon XXXX Chase VISA credit card. I Called Chase and was told it was a address problem, that Amazon wasn't using an accepted address by Chase. I verified and made sure Chase had my new address, which now, matched Amazon 's. Problem solved, not. No order approval. Called Chase again, now told my account balance exceeded my credit line, {$2800.00} balance and {$2400.00} credit line. I make a phone payment of {$2500.00}, but hours later my bank balance reveals, payment not made. Call Chase, they say a special team, needs to handle this large payment and that is five days away. I protest long and hard calling the situation ridiculous. Call Amazon, tell them, the same and Chase is not doing it's job. Hours later my bank balance reflects payment made. I figure matter closed, not. Chase now says, they will sit on my money, until the XXXX, for some verification process. Again, I call, this ridiculous. To no avail Chase says money in limbo, until the XXXX. I add no interest for held payment,, too. I made a good faith payment, expecting, it to be applied to my account, free up credit line and get orders approved, I get nothing but delays. I am just asking, for Chase to do the job.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 100 reviews.
628-JPMorgan Chase Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names JPMorgan Chase Bank, National Association has been known by over the years:
In 1959 their name became: Chemical Corn Exchange Bank.
In 1969 their name became: Chemical Bank New York Trust Company.
In 1970 their name became: Chemical Bank.
In 1996 their name became: The Chase Manhattan Bank.
In 2004 their name became: JPMorgan Chase Bank.
In 2006 their name became: JPMorgan Chase Bank, National Association.
The following addresses are where JPMorgan Chase Bank, National Association has had their headquarters:
Moved From: 20 PINE STREET to 277 Park Avenue, New York City, NY 10172.
Moved From: 277 PARK AVENUE to 270 Park Avenue, New York City, NY 10017.
Moved From: 270 PARK AVENUE to 1111 Polaris Parkway, Columbus, OH 43240.
The following shows transitions that are what have ultimately result in JPMorgan Chase Bank, National Association becoming what it is today, for better or worse.
Security National Bank (1975)
Chemical Bank of Suffolk, National Association (1975)
Chemical Bank Hudson Valley, National Association (1977)
Chemical Bank-Buffalo (1990)
Chemical Bank of Rochester (1990)
Chemical Bank of Syracuse (1990)
Chemical Bank Delaware (1992)
Manufacturers Hanover Trust Company (1992)
Texas Commerce Banks (1993)
The Chase Manhattan Bank (National Association) (1996)
The Chase Manhattan Bank, National Association (1996)
Morgan Stanley Trust Company (1998)
Texas Commerce Trust Company of New York (1999)
Chase Bank of Texas, National Association (2000)
Chase Bank of Texas-San Angelo, National Association (2001)
Morgan Guaranty Trust Company of New York (2001)
Bank One, National Association (2004)
Bank One, National Association (2004)
Bank One Trust Company, National Association (2006)
J. P. Morgan Trust Company, National Association (2008)
Washington Mutual Bank FSB (2008)
Custodial Trust Company (2011)
JPMorgan Bank and Trust Company, National Association (2015)
Chase Bank USA, National Association (2019)