U.S. Bank National Association Corporate
U.S. Bank National Association has 2,309 banking locations. Their corporate headquarters address is listed as: 425 Walnut St in Cincinnati Ohio.
This corporate page for U.S. Bank National Association includes ratings, a link to bring you to all U.S. Bank National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
U.S. Bank National Association Headquarters
U.S. Bank National Association Corporate Headquarters Address:
U.S. Bank National Association
425 Walnut St
Cincinnati, Ohio 45202 U.S. Bank National Association in Columbus
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425 Walnut St
Cincinnati, Ohio 45202 U.S. Bank National Association in Columbus
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U.S. Bank National Association Headquarters Phone Number: (513) 632-4234
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U.S. Bank National Association Headquarters Map
U.S. Bank National Association Location Area Map
U.S. Bank National Association Lobby Hours
Monday
8:30 AM - 5:30 PM
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
8:30 AM - 5:30 PM
Saturday
Closed
Closed
Sunday
Closed
Closed
U.S. Bank National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.Bank's Headquarters:
425 Walnut St
Cincinnati, Ohio 45202
Cincinnati, Ohio 45202
Established:
07/13/1863
Became FDIC Insured:
01/01/1934
Corporate Website:
www.usbank.com
Corporate Structure
Number of Branches:
2,309
US Bank Branches:
2,321
Foreign Offices:
1
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/26/2023
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
U S BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$657,183,636,000
Deposits:
$529,906,923,000
Deposits Held Domestically:
$522,401,458,000
Equity Capital:
$59,540,236,000
Net Income:
$4,911,887,000
FDIC Oversight
FDIC Region:
9
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
Regulator:
OCC
Branch Locations for U.S. Bank National Association
The following is a directory of all branch offices for U.S. Bank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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UNIVERSITY OF MINNESOTA WEST BANK BRANCH - U.S. Bank National Association
219 19th Ave S
Minneapolis, Minnesota 45202
219 19th Ave S
Minneapolis, Minnesota 45202
U.S. BANK MAIN BRANCH - U.S. Bank National Association
800 Nicollet Mall
Minneapolis, Minnesota 45202
800 Nicollet Mall
Minneapolis, Minnesota 45202
UNIVERSITY OF MINNESOTA BRANCH - U.S. Bank National Association
718 Washington Ave Se
Minneapolis, Minnesota 45202
718 Washington Ave Se
Minneapolis, Minnesota 45202
WEST BROADWAY BRANCH - U.S. Bank National Association
1030 W Broadway Ave
Minneapolis, Minnesota 45202
1030 W Broadway Ave
Minneapolis, Minnesota 45202
MINOT SOUTH DRIVE UP BRANCH - U.S. Bank National Association
1925 S Broadway
Minot, North Dakota 45202
1925 S Broadway
Minot, North Dakota 45202
MISSION VIEJO BRANCH - U.S. Bank National Association
25972 Muirlands Blvd
Mission Viejo, California 45202
25972 Muirlands Blvd
Mission Viejo, California 45202
MISSION VIEJO BRANCH - U.S. Bank National Association
25276 Marguerite Pkwy
Mission Viejo, California 45202
25276 Marguerite Pkwy
Mission Viejo, California 45202
MONTECITO VILLAGE BRANCH - U.S. Bank National Association
1483 E Valley Rd
Montecito, California 45202
1483 E Valley Rd
Montecito, California 45202
MORENO VALLEY STATER BROS BRANCH - U.S. Bank National Association
25900 Iris Ave
Moreno Valley, California 45202
25900 Iris Ave
Moreno Valley, California 45202
U.S. Bank National Association Complaints
View More U.S. Bank National Association Complaints:
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Complaint ID: 7006722
Product: Credit card or prepaid card
Sub-Product: Gift card
Issue: Trouble using the card
Subissue: Trouble using the card to spend money in a store or online
Company: U.S. BANCORP
Complaint: My son sent me a Visa card for {$75.00} issued by US Bank. He purchased it at a Kroger store in Georgia on XX/XX/XXXX, the the store # is XXXX. I saved it till spring of this year, as I wanted to buy new lawn chairs. I went to XXXX XXXX XXXX in XXXX, Mo. on XX/XX/XXXX and it was declined twice. As I researched, I found out other people have had the same problem. I called the number on the back of the card, and was told I had to go to their web site to register the card. As I filled out all the info, including Name, Address, Phone Number, and Drivers License. The web site just sat there and did nothing. I did this several times including calling. I had my daughter try, and she did several times and called, to no avail. I am at my wits end, as this is XXXX XXXX dollars. I am sure this is a scam, and hope this notification helps others in the future. How can US Bank/Kroger do this, and how can you help. Sincerely, XXXX XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Product: Credit card or prepaid card
Sub-Product: Gift card
Issue: Trouble using the card
Subissue: Trouble using the card to spend money in a store or online
Company: U.S. BANCORP
Complaint: My son sent me a Visa card for {$75.00} issued by US Bank. He purchased it at a Kroger store in Georgia on XX/XX/XXXX, the the store # is XXXX. I saved it till spring of this year, as I wanted to buy new lawn chairs. I went to XXXX XXXX XXXX in XXXX, Mo. on XX/XX/XXXX and it was declined twice. As I researched, I found out other people have had the same problem. I called the number on the back of the card, and was told I had to go to their web site to register the card. As I filled out all the info, including Name, Address, Phone Number, and Drivers License. The web site just sat there and did nothing. I did this several times including calling. I had my daughter try, and she did several times and called, to no avail. I am at my wits end, as this is XXXX XXXX dollars. I am sure this is a scam, and hope this notification helps others in the future. How can US Bank/Kroger do this, and how can you help. Sincerely, XXXX XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7006508
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Subissue:
Company: U.S. BANCORP
Complaint: On XX/XX/2022 my home in Arkansas had water damage from a burst pipe. The Insurance was contacted and the adjustors were out and made payment to the tune of {$150000.00}. As I had mortgage with US bank it was also listed as one of the payee. I opened up an account with US bank loss claims department and they released some funds to me initially and were supposed to release the rest of the funds when their inspectors were done with the inspection of the house. When I tried to schedule the inspection of the house US bank kept of asking me for more and more paper work even though I had submitted all of it and they were asking me paper work from the XXXX XXXX insurance company on which I had no control. I was exasperated and told them that if only I had the money I would pay off the loan and get them out of the picture, They at that point decided without my written or verbal permission to use the funds in my Escrow amount to pay off my Mortgage!!. These funds are supposed to paid to the contractors for the work they are doing. Now my mortgage is paid off without my permission using my insurance claim money which I am supposed to pay the contractors. I need to pay the contractors now {$38000.00} from my pocket which I do not have and US bank used this money given by XXXX XXXX to pay off my mortgage without my permission!
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Subissue:
Company: U.S. BANCORP
Complaint: On XX/XX/2022 my home in Arkansas had water damage from a burst pipe. The Insurance was contacted and the adjustors were out and made payment to the tune of {$150000.00}. As I had mortgage with US bank it was also listed as one of the payee. I opened up an account with US bank loss claims department and they released some funds to me initially and were supposed to release the rest of the funds when their inspectors were done with the inspection of the house. When I tried to schedule the inspection of the house US bank kept of asking me for more and more paper work even though I had submitted all of it and they were asking me paper work from the XXXX XXXX insurance company on which I had no control. I was exasperated and told them that if only I had the money I would pay off the loan and get them out of the picture, They at that point decided without my written or verbal permission to use the funds in my Escrow amount to pay off my Mortgage!!. These funds are supposed to paid to the contractors for the work they are doing. Now my mortgage is paid off without my permission using my insurance claim money which I am supposed to pay the contractors. I need to pay the contractors now {$38000.00} from my pocket which I do not have and US bank used this money given by XXXX XXXX to pay off my mortgage without my permission!
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7006183
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Company: U.S. BANCORP
Complaint: Elan Financial Services is another creditor reporting inaccurate credit information. I had a scam against my credit card which put me over my limit. I paid the credit card bill as normal not knowing the creditor had increased my payment to cover the over the limit fee. The creditor accepted the payment for two months without notifying me what had happened. The money was recovered, but I was still held to not paying the over the limit even though I continued to make my monthly payments. I had never been past due before. I really feel I was treated unfairly. This was during Covid, and I realized many companies were understaffed. However, I dont think I should have this report against my credit without even notifying me until two months later. I have disputed the matter a couple of times, but I did not receive a response. The creditor put me in hardship per my request, and I continued to make payment less than I was making prior to this. However, they kept reporting that I was not making payment even though I was making the payment and they were accepting the payments. I also thought I read that a dispute response is supposed to be in writing. This account has been closed by creditior and I would like to OPT OUT of it being reported on my credit report. ( Please see attachment bottom of second page )
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Company: U.S. BANCORP
Complaint: Elan Financial Services is another creditor reporting inaccurate credit information. I had a scam against my credit card which put me over my limit. I paid the credit card bill as normal not knowing the creditor had increased my payment to cover the over the limit fee. The creditor accepted the payment for two months without notifying me what had happened. The money was recovered, but I was still held to not paying the over the limit even though I continued to make my monthly payments. I had never been past due before. I really feel I was treated unfairly. This was during Covid, and I realized many companies were understaffed. However, I dont think I should have this report against my credit without even notifying me until two months later. I have disputed the matter a couple of times, but I did not receive a response. The creditor put me in hardship per my request, and I continued to make payment less than I was making prior to this. However, they kept reporting that I was not making payment even though I was making the payment and they were accepting the payments. I also thought I read that a dispute response is supposed to be in writing. This account has been closed by creditior and I would like to OPT OUT of it being reported on my credit report. ( Please see attachment bottom of second page )
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
View More U.S. Bank National Association Complaints:
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U.S. Bank National Association Reviews and Ratings
Average Customer Rating
3 out of 5 stars from 83 reviews.
6548-U.S. Bank National Association
Reviews
[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
U.S. Bank National Association Name Changes
The following are other names U.S. Bank National Association has been known by over the years:
In 1991 their name became: Star Bank, National Association, Cincinnati.
In 1991 their name became: Star Bank, National Association.
In 1999 their name became: Star Bank, National Association.
In 1999 their name became: Firstar Bank, National Association.
In 2001 their name became: U.S. Bank National Association.
In 1991 their name became: Star Bank, National Association.
In 1999 their name became: Star Bank, National Association.
In 1999 their name became: Firstar Bank, National Association.
In 2001 their name became: U.S. Bank National Association.
U.S. Bank National Association Headquarters' Locations
The following addresses are where U.S. Bank National Association has had their headquarters:
Moved From: MAIN STREET to 111 East Fourth Street, Cincinnati, OH 45202.
Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.
Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.
Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.
Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.
U.S. Bank National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in U.S. Bank National Association becoming what it is today, for better or worse.
Star Bank, National Association (1991)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)