Citibank, National Association Corporate

Complaint ID: 8280581

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: CITIBANK, N.A.

Complaint: CITIBANK reported an inquiry on my consumer report without fully disclosing to me that such report would be made upon our initial communication. They also failed to provide me the option to OPT out of sharing my information.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

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Complaint ID: 8278673

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Fraud or scam

Subissue:

Company: CITIBANK, N.A.

Complaint: On XXXX XXXX someone went to my account and completed the wire for {$1700.00} and {$1800.00}. I wasnt aware of that. On XX/XX/XXXX at XXXX, I received a phone from the CITI bank representative stated if i went to XXXX XXXX XXXX XXXX XXXX Florida and i said no. The charge was made from my Debit Card for {$50.00}. On the same day at XXXX XXXX i received a phone call from the fraud department and i complained that checked my checking account and the money were gone. The bank email me about the wires about was to late the money were gone. No one called me and notified me. The account was closed and i open a new account on XXXX XXXX. On XX/XX/XXXX, someone went again to my new account and completed then wire for {$1800.00} and {$1800.00}. I was driving to New Hampshire that day and i wasnt able to check my checking account. I didnt use my new debit card due to being afraid that someone will hack again my account. On XX/XX/XXXX at around XXXX, i took {$100.00} from CITI bank ATM machine and saw that my money were low. I called CITI bank immediately and closed my account. I checked my email and bank sent that successfully the wire was completed to the person that i dont know I reopen a new account on XXXX XXXX. On XX/XX/XXXX, i completed the Affidavit Unwanted Wires and notarized the forms. The bank responded on XXXX XXXX that they denied. The bank doesnt provide any information where my money went. I never completed these wires because do not know these people. CITI bank is refusing to give my money back.

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

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Complaint ID: 8278423

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Account status incorrect

Company: CITIBANK, N.A.

Complaint: THE HOME DEPOT/CITIBANK is furnishing incorrect information to XXXX that is causing my estate harm. As the trustee it is my job to ensure the heirs to the estate or not harmed. The Home Depot received an application which is a financial asset for the bank and it used as the collateral interest for the notes paid out to the national bank. Since the estate owns all interest, titles, and certificates using the note that is attached to the application for profits is misuse. Since the note is pooled together and sol The Home Depot and Citibank owe the estate.

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

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