First National Bank of Pennsylvania Corporate

Complaint ID: 7359369

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Company: FIRST NATIONAL BANK OF PENNSYLVANIA

Complaint: Incorrect information on payments made in XX/XX/2021. Payments were made before XXXX days late and information doesnt match on all XXXX bureaus. Creditor removed/deleted entire account from transunion due to continuous incorrect information but did not do the same for the other bureaus

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

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Complaint ID: 6410856

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Deposits and withdrawals

Company: FIRST NATIONAL BANK OF PENNSYLVANIA

Complaint: On XX/XX/2022 I had an account balance ofXXXX cents. At XXXXXXXX XXXX I received a XXXX payment from another person in the amount of {$40.00}, which showed my available account balance as {$40.00}. I then used my First National Bank card at XXXX and then received another deposit of {$65.00} from XXXX. First National Bank charged me {$110.00} ( XXXX {$37.00} ) for XXXX fees stating I didnt have enough funds in my account for the transactions. I called the bank and spoke with XXXX a supervisor from the XXXX XXXX, she stated her manager reviewed the case and they refunded one of the {$37.00} XXXX fees but were not able to refund the other two XXXX fees because my account was overdrawn for a transaction done on XX/XX/XXXX at XXXX XXXX and a {$16.00} XXXX XXXX payment that I sent XX/XX/XXXX at XXXX XXXX. The manager advised me that all XXXX transactions made before XXXX XXXX were available immediately and could not explain why I was charged the XXXX but would not refund either.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

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Complaint ID: 6642648

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Fee problem

Company: FIRST NATIONAL BANK OF PENNSYLVANIA

Complaint: I went to open an account at another bank XXXX XXXX They declined me because of error at an old bank I was unaware of until I inquired about the issue. Apparently someone tried to charge something to my forrmer account which had a balance of {$17.00}. First National Bank of PA declined the charge and charged fees on the overdraft. I called them today and they referred me to some collection agency where they placed the charges. I called them twice and they cut me off.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

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