FirstBank has 125 banking locations. Their corporate headquarters address is listed as: 1221 Broadway in Nashville Tennessee.
This corporate page for FirstBank includes ratings, links to all FirstBank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
FirstBank Corporate Headquarters Address:
FirstBank
1221 Broadway
Nashville, Tennessee 37203
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FirstBank Headquarters Phone Number:
(615) 313-0080
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FirstBank Location Area Map
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1221 Broadway
Nashville, Tennessee 37203
Became FDIC Insured:
01/01/1934
Corporate Website:
www.firstbankonline.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
06/26/2023
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
FB FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$10,655,051,000
Equity Capital:
$1,368,136,000
FDIC Supervisory Region:
Dallas
Federal Reserve District:
Dallas
FDIC Field Office:
Nashville
The following is a directory of all branch offices for FirstBank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More FirstBank Complaints:
1
2 Complaint ID: 7919938
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Banking errors
Company: FIRSTBANK
Complaint: My account with First Bank was closed as I attempted to buy a used car for my son. When I sent the money to a friend of a friend by XXXX, it was flagged as fraud. This is fine, but what is not is the way I was treated when the bank called me to verify the transaction. The representative spoke with a mocking tone, and acted like a child. At one point, I said this isnt fraud and she replied uh huh it is. I became frustrated and she terminated the call.
At this point, in retaliation, my account was closed. When I opened a new account, I was unable to set up my bills as usual, and received a letter stating that my ACH access was blocked. I called First Bank to dispute this last week, and again was spoken to like a child. In a mocking tone, the representative said they could not help me and laughed.
I also was expecting my tax return at this time. First Bank said last week that they were mailing the check to me. When I followed up today, I was told that it was returned to the IRS. The representative again made jokes and laughed. Looking at their reviews, I can now see I am not the only customer with this issue.
I spoke with the IRS today after First Bank and they do not know where my refund is. To help, they placed a " trace '' on my refund and are contacting First Bank to find where my refund disappeared to.
I'm afraid that First Bank has stolen my refund, and I would like them to remove the ACH hold from my profile.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7900603
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Subissue: Company closed your account
Company: FIRSTBANK
Complaint: On XX/XX/2023, I was unable to log in to XXXX to manage my account. I called the branch from which I had originally made my account, and they explained that they had closed both my credit and checking accounts for nonpayment to the credit account, thereby limiting access to my checking account until I physically visited a branch and became current on the credit account. I am currently sick, so it would be unsafe for me to visit a branch at this time.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7579603
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Subissue: Unable to open an account
Company: FIRSTBANK
Complaint: To be honest with these banks, I received harassment while I had accounts there, transactions and could change my information at any time. He could put other information even in my online banking account. He could do a lot of things that were unacceptable, an acceleration ******** my word. He calls me and blocks my account without my permission and he calls me to go as far as I don't know. in the office, where the bank is located to speak with someone, I left. But what they did to me, it's really unacceptable that you can't believe. I tried to fix it. For several times and they continued to put information so that I can no longer open any bank account where I am talking to you, I become like an instrument that does not has no right in fact.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
View More FirstBank Complaints:
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2
Average Customer Rating
1 out of 5 stars from 1 reviews.
8663-FirstBank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on January 07 2021 by Nicole H
[-] Jones Horrified Post!
The following are other names FirstBank has been known by over the years:
In 1989 their name became: First Bank.
In 2014 their name became: First Bank.
In 2015 their name became: FirstBank.
In 2019 their name became: FirstBank.
In 2019 their name became: FirstBank.
In 2019 their name became: FirstBank.
The following addresses are where FirstBank has had their headquarters:
Moved From: MAIN STREET to Highway 114 (Clifton Street), Scotts Hill, TN 38374.
Moved From: MAIN STREET to 200 North Main Street, Lexington, TN 38351.
Moved From: 200 NORTH MAIN STREET to 30 South Main Street, Lexington, TN 38351.
Moved From: 30 SOUTH MAIN STREET to 53 E Church Street, Lexington, TN 38351.
Moved From: 53 E CHURCH STREET to 211 Commerce Street, Suite 300, Nashville, TN 37201.
Moved From: 53 E CHURCH STREET to 211 Commerce Street, Suite 300, Nashville, TN 37201.
Moved From: 211 Commerce St to 1221 Broadway, Nashville, TN 37203.
The following shows transitions that are what have ultimately result in FirstBank becoming what it is today, for better or worse.
The Bank of West Tennessee (1996)
First State Bank (1999)
Bank of Huntingdon (2001)
Bank of Murfreesboro (2003)
Northwest Georgia Bank (2015)
American City Bank (2017)
Clayton Bank and Trust (2017)
The Farmers National Bank of Scottsville (2020)
Franklin Synergy Bank (2020)