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Hancock Whitney Bank

FDIC #12441 ๐Ÿ“ Gulfport, Mississippi

Hancock Whitney Bank is a commercial bank, state charter and fed nonmember, supervised by the fdic. established in 10/09/1899. With assets of $36.27 Billion, it operates 183 domestic branches.

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8 Reviews
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Customer Reviews

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Based on 8 ratings

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Reviews are moderated before posting. No profanity or personal attacks.
โ˜…โ˜†โ˜†โ˜†โ˜† William McCoy
May 04, 2023

I have been using Hancock Bank for over 50 years, and [-] service has gotten very poor. I have been trying to set up [-] online banking. After 3 trips to [-] local branch and 4 calls to customer service, no one was able to help [-]. I think it is time to change banks.

โ˜…โ˜†โ˜†โ˜†โ˜† sJawn d
June 07, 2022

Afri. amer. Bank Mgr engages n frau*, lies, [-]*t, etc [-]

โ˜…โ˜†โ˜†โ˜†โ˜† Louis G
July 10, 2021

Bank closing North Picayune location Oct 8, 2021, abandoning a wealth growing northside community

โ˜…โ˜…โ˜…โ˜…โ˜… Marilyn H
March 29, 2021

I want to commend [-] woman located in [-] Alabama customer service office who helped [-] figure out [-] to log into [-] account. I regret that I didn't write down her name. She was professional but friendly and was very patient and helpful throughout [-] call, which lasted for quite awhile. Unfortunately I accidently cut off [-] call before I could thank her. As a customer of [-] Hancock [-] Bank, I have always experienced pleasant, helpful service both in person and on [-] and am very grateful. However this morning [-] Customer Service operator went above and beyond to be helpful.

โ˜…โ˜†โ˜†โ˜†โ˜† Richard
January 13, 2021

Custoner service [-]. Cannot get anyone one [-] phone. No phone number to [-] main office in Gulfport Ms.<br />Their App is terrible. Hancock has ruined [-]

Community Reinvestment Act (CRA) Rating
Latest Exam: August 1, 2022
Satisfactory
What is CRA? The Community Reinvestment Act (CRA) is a federal law that encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods.

Rating History

August 1, 2022
Satisfactory
June 1, 2019
Satisfactory
December 1, 2016
Satisfactory
May 1, 2013
Satisfactory
December 1, 2009
Satisfactory
January 1, 2005
Satisfactory
July 1, 2002
Satisfactory
December 1, 1999
Satisfactory
February 1, 1997
Satisfactory
June 1, 1995
Satisfactory
August 1, 1992
Satisfactory
๐Ÿ›๏ธ CFPB Complaint Summary
148

Total Complaints Filed (Last 3 Yrs)

Timely Response Rate97.3%
Dispute Rate0%

Top Complaint Categories:

  • Checking or savings account 65%
  • Mortgage 11%
  • Mortgage 11%
View Hancock Whitney Bank CFPB Consumer Complaints History
๐Ÿ’ฐ Financial Strength
Total Assets$36.27 Billion
Total Deposits$30.53 Billion
Equity Capital$3.43 Billion
Net Income$350.26 Million
๐Ÿ“ˆ Performance
ROA1.29%
ROE13.55%
Financial Terms:
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
๐Ÿ“ž Contact & Location
Address2510 14th St
Gulfport, Mississippi 39501
๐Ÿ“‹ Corporate Structure
Established10/09/1899
FDIC Cert12441
Holding CoHancock Whitney Corp
Parent CertNA - Not listed as a child of a larger bank.
Last ChangeAugust 31, 2022
Foreign Offices0
SAIF InsuredNo
State CharteredYes
๐Ÿ•ฐ๏ธ Lobby Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed

๐Ÿ“œ Institutional History

2019
Merger / Acquisition
Acquired: Midsouth Bank, National Association
2019
Relocation
Moved HQ to: 2510 14th Street, Gulfport, MS 39501.
2018
Name Change
Name became: Changed Institution Name To Hancock Whitney Bank.
2015
Name Change
Name became: Changed Institution Name To Whitney Bank.
2014
Merger / Acquisition
Acquired: Whitney Bank
2014
Name Change
Name became: Changed Institution Name To Hancock Bank.
2011
Name Change
Name became: Changed Institution Name To Hancock Bank.
2010
Merger / Acquisition
Acquired: Hancock Bank Of Florida
2001
Merger / Acquisition
Acquired: The Lamar Bank
1990
Merger / Acquisition
Acquired: Metropolitan National Bank
1985
Merger / Acquisition
Acquired: Pascagoula-moss Point Bank
1985
Relocation
Moved HQ to: 1 Hancock Plaza, Gulfport, MS 39501.
1973
Merger / Acquisition
Acquired: Bank Of Commerce Of Poplarville
1973
Relocation
Moved HQ to: 2500 14th Street, Gulfport, MS 39501.
1970
Name Change
Name became: Changed Institution Name To Hancock Bank.

๐Ÿ“ Branch Locations (183)

Daphne Branch
1712 Us Highway 98
Daphne, Alabama 36526
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Fairhope Financial Center
504 Fairhope Ave
Fairhope, Alabama 36532
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Gateway Plaza Branch
109 Greenville By-pass
Greenville, Alabama 36037
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Gulf Shores Branch
1801 Gulf Shores Pkwy
Gulf Shores, Alabama 36542
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Cottage Hill Branch
2110 Demetropolis Rd
Mobile, Alabama 36693
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Dauphin Street / I-65 Branch
25 W I65 Service Rd N
Mobile, Alabama 36608
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Downtown Mobile Remote Drive-thru Branch
350 N Water St
Mobile, Alabama 36602
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Downtown Mobile Branch
50 N Royal St
Mobile, Alabama 36602
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Tillman's Corner Branch
5215 Rangeline Service Rd S
Mobile, Alabama 36619
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Schillinger Branch
7700 Airport Blvd
Mobile, Alabama 36608
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Mcqueen Smith Crossing Branch
1881 E Main St
Prattville, Alabama 36066
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Saraland Branch
910 Industrial Parkway, Suites E And F
Saraland, Alabama 36571
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