State Street Bank and Trust Company Corporate

very bad they changed [-] date 2 times now and now they have fully removed [-] expected by date.

ABSOLUTELY HORRID experience!! ALLOWED unauthorized transactions... totalling $441!
Apparently camera's [-]'t work in elberton lobbies.. I wasn't seen nor heard when I went into [-] branch, sat down with a manager and told her I had multiple unauthorized transactions on [-] account. .. no report was filed for [-] fraudulent charges. I emailed, called ,mailed and went into 2 other branch locations to get [-] update on [-] fraud. No calls were ever returned, at either location. .. months later -$441 shows up on [-] credit report!!!!! So so WRONG...
Pray... pray..and pray more before giving money to that bank...

Not pleasant

VERY POOR Customer service on [-] telephone! Always get a robo answer, after [-] usual intro, recording for training blah blah, leave a [-] ,name brief [-] and we [-] call you back! NO ONE has ever called back after multiple times calling!

Good bank

This location is no longer a Regions bank.

Wish there was [-] option for [-] [-]

I [-]

[-] [-] underwriters are clueless

Absolutely [-] worst customer service display from [-] compliance officer ive ever spoken with. She was rude and unhelpful. Polices change daily. Stay clear of this bank.

Cannot give a lower score. [-] time customer. Branch is closed permanently. Thanks for no communication regarding [-] closure. PNC = Pleasing No Customers.

I'm trying to get onto [-] Chickasha branch website, and can't. I'm in [-], [-] friend(at present in [-]) has [-] account in [-] bank, and she can't [-] it either.

I had [-] account, overdraft. I had put some money in. Savings was suggested.

Why did [-] branches change drive through teller services to another ATM machine? Disabled and seniors need this service.

Not working for you

Outstanding office. This is [-] local branch and I use them often. [-] staff is friendly and very knowledgeable. Thank you for your excellent service.

Poor due to you call [-] branch and nobody answer [-] telephone.

Very poor

I have had nothing but issues with SunTrust in Sun City. [-] employees are rude.

Awesome [-] to deal with!

I tried to deposit a Bank of [-] check and it was placed on hold for 3 payments without proper reasoning, I have a mortgage account with them. I felt profiled as a black female

Customer Care Service is terrible

I've been banking with [-] over 10 yrs, never any [-]. Great customer service.

this location is un organized as [-] others , on chat [-] assistants ca

Excellent service, have run two loans thru [-] company so easy to work with

great sevice

This is a great bank.

This bank is no good. It does not care about family. They have [-] [-] to help [-] family by filing [-] paperwork holding somebody that owes them money in contempt of [-] they file paperwork three times to get their money and had this person arrested when [-] person is out on [-] street in [-] family passed [-] bank to file [-] paperwork to get [-] person off [-] street so that they can get help in [-] bank and get paid they refuse!!!! [-]'t [-] banking that does not care about your family is first ! Without family backs cant grow.. they only care it its interest rates and [-] thay can put it to you...

Great bank and great people, to bad they closed this branch and now I have to [-] out of [-] way to [-] to concord to [-] [-] banking. Losing small town bank not good, [-] have to [-] to [-] bank instead. It's a shame I have been using this particular branch since 1987, really sad

[-] SunTrust banks are being very unfair to their customers

[-] service [-]

I wanted to make [-] appointment. For representative hit #4 on key pad. No one answers. Waited 20 minutes. Gave up.

Over [-] last year I have received [-] worst and most unprofessional service. Even with COVID 19 [-] service should not be this terrible. I have had [-] phone [-] up in [-] face, or just not answered at all. [-] accounts are having questionable transactions and [-] staff is clueless. Its time for a change. I often bragged about [-] bank and shared [-] great service I always received. Over eleven years of banking but due to negligence I [-] be ending time there as a customer.

EXCELLENT SERVICE. THEGIRLS HERE ARE FANTASTIC. I HAVE BEEN WITH BANK OF [-] FOR OVER 30 YEARS AND I HIGHLY RECCOMEND THEM FOR ALL YOUR BANKING NEEDS

Very professional and knowledgeable

It was a very [-], responsive and efficient experience at [-] Bank of [-].. I believe [-] representative that assisted [-] was Ms. Castro. Thank you for your customer service.

373455003

1 [-]

I'm trying to [-] account here

Had [-] appointment at 3 and no one called and I can’t get ahold of [-] local branch

STEALING $6.00 from [-] account when I transfer money within [-] same bank is no way to treat your customers. Also, you might try hiring some customer service people who are not complete [-]. This used to be such a nice place to handle financial [-]; but, ever since this "Turdist" merger, it's just another impersonal, greedy, [-] bank. After over 30 years as a customer, it is time to say, "Goodbye; and, [-] [-] yourselves."

6

Always helpful great employees!

[-]

Great Branch!

[-] main contact is [-] and she has helped [-] immensely in straightening things out since [-] wife passed away in [-]. And I [-] be needing more of her help in [-] future. Outstanding employee.

I have always found [-] Bank (at least in [-] Carbondale, [-] location, a pleasure to visit. They are efficient, friendly and helpful. I [-]'t need much more in a bank!

[-] branch at 3250 [-] St. Is horrible, they withdrew 1050 from two different accounts, 525 each, then [-] rep wouldn't help [-] at all, someone had to call [-] back.... then they continually try to freeze [-] card for "fraudulent activity " but its repeat monthly or bi monthly transactions....fixing to take [-] [-] elsewhere

Very Friendly Service, [-] BEST bank in town!

Horrible returned a $97 payment as insufficient funds with $100 in [-] account

If you want a bank that [-] charge you 35 bucks to cancel a fraudulent transaction then this [-] bank for you. I'm 42, been at that bank since they were south view bank back in early 2000s

I have been been a customer of Capac/ [-] [-] bank since 1997.with a [-] acct, and a personal checking.
Since it became Lakestone, I have had nothing but trouble, [-] tellers and management are totally incompetent, and not at all willing or eager to solve any issues that arise.
On [-] 10,2019 I made a $5000.00 deposit to [-] [-] acct., and transferred $3500.00
To [-] personal acct.
This was done all at [-] same time, however I was told there would be a 2 day hold placed on [-] deposit. This didn't sit well with [-] , since I usually [-]'t have any holds but I let it [-].
I went out of town until [-] following Monday 7/15/19, only to find a letter from your bank informing [-] that [-] $3,500.00 transfer I made " created [-] overdraft in [-] [-] acct. And I'm being charged $40.00 for a "handling fee".
Now I'm not sure about your policies but ...why would that teller put through [-] second deposit, that was based on [-] check she put a hold on? Trying to get reimbursed [-] $40.00 has been unsuccessful and very stressful. I have become very very very dissatisfied with Palestine bank. I am considering changing banks , if this can't be resolved in [-] favor immediately.

Sincerely , [-] G. Watts

[-] head teller was very rude looking over those glasses cursed out a lady in front of other people in bank in malvern arkansas

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]

Money market ect.

[-]

Decent hospital considering [-] area.

Was very professional and understood [-] situation. Highly recommended

I was tracking down a package that was making several stops around [-] country due to a misaddressed label. [-] located [-] package which was from [-] and corrected [-] address with little or no fuss and made certain she would correct [-] address to see that I received [-] package. She went above and beyond to take care of [-] and I for one appreciate [-] time she took.

Excellent service! Professional employees, [-], courteous, and they make [-] visit a pleasant one. Thank You!

Good

Today I again got [-] [-](medicine) delivered by a neighbor. This has happened numerous times since our mailboxes were moved from our homes to community boxes at [-] end of our street, without our input. Even before community boxes, I would have [-] [-] on hold at post office and return to a stuffed mailbox, sometimes that would hold no more! I have used cards, online, handing to [-] person and delivering personally to post office. I cannot [-] on any of it working. I have taken copy of [-] hold online to [-] manager after was not held. Guess that went no where! Whoever sorts our [-] needs to look at addresses better and [-] person delivering needs to read addresses and put it in [-] right box! I am tired of [-] delivery mixups and insecurity as, to did I get all [-] [-]. I have several pieces that were mailed to [-] or that i mailed and never received. Please delivery persons, get it in [-] right box! Some people are honest and bring it to you, although not their duty, but we know some people are not that honest. Please deliver properly!