KeyBank National Association Corporate
KeyBank National Association has 985 banking locations. Their corporate headquarters address is listed as: 127 Public Sq in Cleveland Ohio.
This corporate page for KeyBank National Association includes ratings, a link to bring you to all KeyBank National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
KeyBank National Association Headquarters
KeyBank National Association Corporate Headquarters Address:
KeyBank National Association
127 Public Sq
Cleveland, Ohio 44114 KeyBank National Association in Columbus
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Cleveland, Ohio 44114 KeyBank National Association in Columbus
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KeyBank National Association Headquarters Phone Number: (216) 689-8481
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KeyBank National Association Headquarters Map
KeyBank National Association Location Area Map
KeyBank National Association Lobby Hours
Monday
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
Tuesday
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
Wednesday
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
Thursday
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
Friday
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
Saturday
Closed
Closed
Sunday
Closed
Closed
KeyBank National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.Bank's Headquarters:
127 Public Sq
Cleveland, Ohio 44114
Cleveland, Ohio 44114
Established:
01/01/1849
Became FDIC Insured:
01/16/1956
Corporate Website:
www.key.com
Corporate Structure
Number of Branches:
985
US Bank Branches:
989
Foreign Offices:
0
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
06/21/2023
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
KEYCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$185,571,273,000
Deposits:
$147,248,425,000
Deposits Held Domestically:
$147,248,425,000
Equity Capital:
$13,343,081,000
Net Income:
$1,130,083,000
FDIC Oversight
FDIC Region:
9
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
Regulator:
OCC
Branch Locations for KeyBank National Association
The following is a directory of all branch offices for KeyBank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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WEST BLOOMFIELD BRANCH - KeyBank National Association
6525 Orchard Lake Rd
West Bloomfield, Michigan 44114
6525 Orchard Lake Rd
West Bloomfield, Michigan 44114
WEST SAND LAKE BRANCH - KeyBank National Association
3701 New York Highway 43
West Sand Lake, New York 44114
3701 New York Highway 43
West Sand Lake, New York 44114
RIVERDALE BRANCH - KeyBank National Association
1063 Riverdale St
West Springfield, Massachusetts 44114
1063 Riverdale St
West Springfield, Massachusetts 44114
PARK TOWER BRANCH - KeyBank National Association
225 Park Avenue
West Springfield, Massachusetts 44114
225 Park Avenue
West Springfield, Massachusetts 44114
THE ORCHARD AT WESTMINSTER BRANCH - KeyBank National Association
14412 Orchard Pkwy
Westminster, Colorado 44114
14412 Orchard Pkwy
Westminster, Colorado 44114
WETHERSFIELD BRANCH - KeyBank National Association
709 Silas Deane Hwy
Wethersfield, Connecticut 44114
709 Silas Deane Hwy
Wethersfield, Connecticut 44114
EASTERN HILLS TRANSIT BRANCH - KeyBank National Association
4455 Transit Rd
Williamsville, New York 44114
4455 Transit Rd
Williamsville, New York 44114
WILSONVILLE DEYCENTER BRANCH - KeyBank National Association
9490 Sw Wilsonville Rd
Wilsonville, Oregon 44114
9490 Sw Wilsonville Rd
Wilsonville, Oregon 44114
WOODINVILLE BRANCH - KeyBank National Association
14040 Ne Woodinville Duvall Rd
Woodinville, Washington 44114
14040 Ne Woodinville Duvall Rd
Woodinville, Washington 44114
KeyBank National Association Complaints
View More KeyBank National Association Complaints:
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Complaint ID: 3175852
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Subissue: Can't close your account
Company: KEYCORP
Complaint: Key Express Checking opened XX/XX/XXXX. Terms of account not in agreement with original details outlined in account. Fees charged for both lack of deposits and minimum balance. Closed account about XX/XX/XXXX. Asked for a debit card for my savings. Was told via customer service on XXXX ( XXXX ) XXXX that the account can not be used with a card. I was given a generic ATM withdrawal card, told that a Hassle Free checking would be opened to honor a debit card to be used with the account. The result was the same Key Express Checking account being reopened that I previously closed.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Subissue: Can't close your account
Company: KEYCORP
Complaint: Key Express Checking opened XX/XX/XXXX. Terms of account not in agreement with original details outlined in account. Fees charged for both lack of deposits and minimum balance. Closed account about XX/XX/XXXX. Asked for a debit card for my savings. Was told via customer service on XXXX ( XXXX ) XXXX that the account can not be used with a card. I was given a generic ATM withdrawal card, told that a Hassle Free checking would be opened to honor a debit card to be used with the account. The result was the same Key Express Checking account being reopened that I previously closed.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 3174204
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Fee problem
Company: KEYCORP
Complaint: Key Bank is confused about my 'Grandfathered ' checking account from XXXX XXXX , which had no maintenance fees or monthly transactions requirement, they took over in XXXX. And starting in XXXX have decided without my awareness or consent, to charge {$50.00} maintenance fees on an irregular basis. I have been using this account only as a depository for a small monthly electronic deposits from pension plan and have failed to monitor it regularly to catch these rough 'unjustified maintenance fees, until XX/XX/XXXX. My request to refund these charges and to explain what happened to my 'No Fee ' account after these many years of the account being maintained without fees have not been resolved by Key Bank . What is really hurtful, even though I was told and assured there would be no additional fees while my complaint is being 'researched ' for last 2 months, 2 more {$50.00} fees were deducted from my account!
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Fee problem
Company: KEYCORP
Complaint: Key Bank is confused about my 'Grandfathered ' checking account from XXXX XXXX , which had no maintenance fees or monthly transactions requirement, they took over in XXXX. And starting in XXXX have decided without my awareness or consent, to charge {$50.00} maintenance fees on an irregular basis. I have been using this account only as a depository for a small monthly electronic deposits from pension plan and have failed to monitor it regularly to catch these rough 'unjustified maintenance fees, until XX/XX/XXXX. My request to refund these charges and to explain what happened to my 'No Fee ' account after these many years of the account being maintained without fees have not been resolved by Key Bank . What is really hurtful, even though I was told and assured there would be no additional fees while my complaint is being 'researched ' for last 2 months, 2 more {$50.00} fees were deducted from my account!
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 3173574
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Subissue: Can't close your account
Company: KEYCORP
Complaint: Long story short, a tenant security account was opened at XXXX XXXX. The bank changed hands a couple of times and now no one can find my account. Details : On XX/XX/XXXX, I opened a tenant security account at XXXX XXXX and deposited {$850.00}. In the meantime XXXX XXXX was bought out by XXXX XXXX on or about XX/XX/XXXX. They were then bought out by Key Corp on or about XX/XX/XXXX. In XXXX my tenant moved and I tried to retrieve their security deposit only to be told by Key Bank that they had no record of my account. They suggested that I contact the CT Dept of Treasury Unclaimed Property Division. I did, and they have no unclaimed funds in my name. I had to pay the tenants out of my pocket and figure out who to make a complaint to. I don't know how or when my account was lost, only that I'm due {$850.00} plus interest from XXXX. I still have my account pass book showing my deposit. My account is # XXXX. My name XXXX XXXX and my mother 's name XXXX XXXX are on the account. ( My mother would handle my affairs when I was deployed with the XXXX ).
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Subissue: Can't close your account
Company: KEYCORP
Complaint: Long story short, a tenant security account was opened at XXXX XXXX. The bank changed hands a couple of times and now no one can find my account. Details : On XX/XX/XXXX, I opened a tenant security account at XXXX XXXX and deposited {$850.00}. In the meantime XXXX XXXX was bought out by XXXX XXXX on or about XX/XX/XXXX. They were then bought out by Key Corp on or about XX/XX/XXXX. In XXXX my tenant moved and I tried to retrieve their security deposit only to be told by Key Bank that they had no record of my account. They suggested that I contact the CT Dept of Treasury Unclaimed Property Division. I did, and they have no unclaimed funds in my name. I had to pay the tenants out of my pocket and figure out who to make a complaint to. I don't know how or when my account was lost, only that I'm due {$850.00} plus interest from XXXX. I still have my account pass book showing my deposit. My account is # XXXX. My name XXXX XXXX and my mother 's name XXXX XXXX are on the account. ( My mother would handle my affairs when I was deployed with the XXXX ).
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More KeyBank National Association Complaints:
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KeyBank National Association Reviews and Ratings
Average Customer Rating
3 out of 5 stars from 68 reviews.
17534-KeyBank National Association
Reviews
[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
KeyBank National Association Name Changes
The following are other names KeyBank National Association has been known by over the years:
In 1980 their name became: Society National Bank.
In 1997 their name became: KeyBank National Association.
In 1997 their name became: KeyBank National Association.
KeyBank National Association Headquarters' Locations
The following addresses are where KeyBank National Association has had their headquarters:
Moved From: MAIN STREET to 127 Public Square, Cleveland, OH 44114.
Moved From: 127 PUBLIC SQUARE to 800 Superior Avenue, N.E., Cleveland, OH 44114.
Moved From: 800 SUPERIOR AVENUE, N.E., SECOND FLOOR to 127 Public Square, Cleveland, OH 44114.
Moved From: 127 PUBLIC SQUARE to 800 Superior Avenue, N.E., Cleveland, OH 44114.
Moved From: 800 SUPERIOR AVENUE, N.E., SECOND FLOOR to 127 Public Square, Cleveland, OH 44114.
KeyBank National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in KeyBank National Association becoming what it is today, for better or worse.
Society Bank of Painesville (1979)
The First National Bank of Harrison (1980)
First National Bank of Clermont County (1980)
The Second National Bank of Ravenna (1982)
Centran Bank of Akron (1986)
Central National Bank of Cleveland (1986)
Society Bank of the Firelands (1988)
Society Bank of Northwest Ohio (1988)
Society Bank of Eastern Ohio, National Association (1989)
Society Bank, National Association (1992)
AmeriTrust Development Bank (1992)
AmeriTrust Company National Association (1992)
Society Bank & Trust (1993)
State Home Savings Bank, F.S.B. (1994)
Keybank National Association (1996)
Key Trust Company of Florida, National Association (1997)
KeyBank National Association (1997)
KeyTrust Company National Association (1998)
Keybank National Association (1998)
Key Trust Company of Indiana, National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company of Ohio, National Association (2001)
Key Trust Company National Association (2001)
Union Bank & Trust (2003)
Key Bank USA, National Association (2004)
EverTrust Bank (2004)
Union State Bank (2008)
KeyTrust Company National Association (2014)
First Niagara Bank, National Association (2016)
EverTrust Asset Management (2017)
The First National Bank of Harrison (1980)
First National Bank of Clermont County (1980)
The Second National Bank of Ravenna (1982)
Centran Bank of Akron (1986)
Central National Bank of Cleveland (1986)
Society Bank of the Firelands (1988)
Society Bank of Northwest Ohio (1988)
Society Bank of Eastern Ohio, National Association (1989)
Society Bank, National Association (1992)
AmeriTrust Development Bank (1992)
AmeriTrust Company National Association (1992)
Society Bank & Trust (1993)
State Home Savings Bank, F.S.B. (1994)
Keybank National Association (1996)
Key Trust Company of Florida, National Association (1997)
KeyBank National Association (1997)
KeyTrust Company National Association (1998)
Keybank National Association (1998)
Key Trust Company of Indiana, National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company of Ohio, National Association (2001)
Key Trust Company National Association (2001)
Union Bank & Trust (2003)
Key Bank USA, National Association (2004)
EverTrust Bank (2004)
Union State Bank (2008)
KeyTrust Company National Association (2014)
First Niagara Bank, National Association (2016)
EverTrust Asset Management (2017)