KeyBank National Association has 985 banking locations. Their corporate headquarters address is listed as: 127 Public Sq in Cleveland Ohio.
This corporate page for KeyBank National Association includes ratings, a link to bring you to all KeyBank National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
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KeyBank National Association Headquarters Phone Number:
(216) 689-8481
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KeyBank National Association Location Area Map
Monday
9:00 AM - 4:30 PM
Tuesday
9:00 AM - 4:30 PM
Wednesday
9:00 AM - 4:30 PM
Thursday
9:00 AM - 4:30 PM
Friday
9:00 AM - 4:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
127 Public Sq
Cleveland, Ohio 44114
Became FDIC Insured:
01/16/1956
Corporate Website:
www.key.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
06/21/2023
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
KEYCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$147,248,425,000
Deposits Held Domestically:
$147,248,425,000
Equity Capital:
$13,343,081,000
Net Income:
$1,130,083,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for KeyBank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More KeyBank National Association Complaints:
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Complaint ID: 3720995
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem getting a card or closing an account
Subissue: Trouble getting, activating, or registering a card
Company: KEYCORP
Complaint: Ive called key bank multiple times to have them send me a new card to my new address ive sent a change of address with photo and they still are saying they cant issue a new card im getting so upset because i have bills to pay can someone please help me get my unemployment card
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 3719675
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Company: KEYCORP
Complaint: A fraudulent charge was made on my business checking account on XX/XX/2020 through Key Bank. The bank was alerted ( by their own fraud detection algorithms ) that a charge on my card looked suspicious. They notified me and I advised them that it was indeed fraudulent, I did not make these purchases. I am in Ohio, the charges occurred in New York. The money was nevertheless deducted from my account. I was told they need to investigate before the money would be credited back to me. It has been 10 days. Still, they have not fully returned my money.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 3719259
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Card was charged for something you did not purchase with the card
Company: KEYCORP
Complaint: I use a general purpose debit card with the Mastercard logo issued by Key Bank. I use this card only to get cash at the ATM in XXXX. On XX/XX/XXXX I noticed some {$2000.00} + of fraudulent charges on my card statement. I immediately called the Bank and had the card closed. The bank then investiged the fraudulent charges. 11 days later, they concluded that they were not at fault, largely because I had not lost the card. Since that time I have been investigating on my own. One transaction for an amount over {$500.00} was made at a major retailer. I was able to gain the name of the person making the purchase from the receipt. {$640.00} in fraudulent purchases were made at an XXXX bingo parlor, which was not open to the public at the time. When I inquired at the parlor about possible survelliance video they weres, I was told that they were kept on ly two weeks, so they had no information. I plan to initiate legal action in both of these cases.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 68 reviews.
17534-KeyBank National Association
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names KeyBank National Association has been known by over the years:
In 1980 their name became: Society National Bank.
In 1997 their name became: KeyBank National Association.
The following addresses are where KeyBank National Association has had their headquarters:
Moved From: MAIN STREET to 127 Public Square, Cleveland, OH 44114.
Moved From: 127 PUBLIC SQUARE to 800 Superior Avenue, N.E., Cleveland, OH 44114.
Moved From: 800 SUPERIOR AVENUE, N.E., SECOND FLOOR to 127 Public Square, Cleveland, OH 44114.
The following shows transitions that are what have ultimately result in KeyBank National Association becoming what it is today, for better or worse.
Society Bank of Painesville (1979)
The First National Bank of Harrison (1980)
First National Bank of Clermont County (1980)
The Second National Bank of Ravenna (1982)
Centran Bank of Akron (1986)
Central National Bank of Cleveland (1986)
Society Bank of the Firelands (1988)
Society Bank of Northwest Ohio (1988)
Society Bank of Eastern Ohio, National Association (1989)
Society Bank, National Association (1992)
AmeriTrust Development Bank (1992)
AmeriTrust Company National Association (1992)
Society Bank & Trust (1993)
State Home Savings Bank, F.S.B. (1994)
Keybank National Association (1996)
Key Trust Company of Florida, National Association (1997)
KeyBank National Association (1997)
KeyTrust Company National Association (1998)
Keybank National Association (1998)
Key Trust Company of Indiana, National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company of Ohio, National Association (2001)
Key Trust Company National Association (2001)
Union Bank & Trust (2003)
Key Bank USA, National Association (2004)
EverTrust Bank (2004)
Union State Bank (2008)
KeyTrust Company National Association (2014)
First Niagara Bank, National Association (2016)
EverTrust Asset Management (2017)