Bbva Usa
Bbva Usa is a commercial bank, state charter and fed member, supervised by the federal reserve (frb). established in 03/02/1964. With assets of $87.22 Billion, it operates 0 domestic branches.
Customer Reviews
Based on 34 ratings
Reviews are moderated before posting. No profanity or personal attacks.
[-] online [-] got locked. I had to call customer support to try to get [-] online [-] back. They only way to [-] that is to have a [-] texted to you but I lost [-] cellphone. Apparently, [-] only other option was to [-] to a local branch but there ARE no branches near [-]. They [-]'t seem to be able to email [-] a [-], verify that it's [-] by [-] security questions, or ANY of [-] other methods that other companies use. So, now I have NO [-] to [-] money and NO way to contact anyone than their TOTALLY USELESS customer service. If I could give BBVA a negative [-] rating I would. This is ridiculous.
[-] answered [-] questions about renaming [-] bank. changes to account and routing numbers, direct deposits, personal checks. She was very polite and helpful. I've been with this bank since 1986.
I have a CD with BBVA online. It matured 9 days ago. I have called their customer service department multiple times to redeem this CD to no avail. Have always been connected to a rep with minimal English skills. So I either have a difficult time understanding what's being [-] to [-], or [-] rep puts [-] on hold repeatably, then eventually hangs up on [-]. [-] [-] period for this CD ends TOMMORROW! I want a check mailed to [-] NOW!
They [-] losing [-] [-] payments and then marking [-] account delinquent.
After nearly 50 years as a customer. I have NO INTENTION of weathering [-] BBVA/PNC transition. I have already begun [-] process of closing ALL BBVA associated accounts.
Rating History
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
Birmingham, Alabama 35233