Woodforest National Bank Corporate

Woodforest National Bank has 770 banking locations. Their corporate headquarters address is listed as: 1330 Lake Robbins Dr in The Woodlands Texas.


This corporate page for Woodforest National Bank includes ratings, links to all Woodforest National Bank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.


Woodforest National Bank Headquarters
Woodforest National Bank Corporate Headquarters Address:
Woodforest National Bank
1330 Lake Robbins Dr
The Woodlands, Texas 77380
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Woodforest National Bank Headquarters Phone Number: (832) 375-2505

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Woodforest National Bank Headquarters Map
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Woodforest National Bank Lobby Hours
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM

Friday
8:00 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
Woodforest National Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1330 Lake Robbins Dr
The Woodlands, Texas 77380
Established:
09/05/1980
Became FDIC Insured:
09/05/1980
Corporate Website:
www.woodforest.com
Corporate Structure
Number of Branches:
770
US Bank Branches:
770
Foreign Offices:
0
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
WOODFOREST FINL GROUP EMPLOYEE STK OWNERSHIP PLAN WITH 401 K PROVISIONS AMENDED&RESTATED EFF 01 01 16
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$9,260,248,000
Deposits:
$7,970,827,000
Deposits Held Domestically:
$7,970,827,000
Equity Capital:
$777,302,000
Net Income:
$136,681,000
FDIC Oversight
FDIC Region:
13
FDIC Supervisory Region:
Dallas
Federal Reserve District:
Dallas
FDIC Field Office:
Houston
Regulator:
OCC
Branch Locations for Woodforest National Bank
Woodforest National Bank Medium Logo
The following is a directory of all branch offices for Woodforest National Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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0243 ABERDEEN (WALMART) MD BRANCH - Woodforest National Bank
645 S Philadelphia Blvd
Aberdeen, Maryland 77380
0844 ABERDEEN WAL MART BRANCH - Woodforest National Bank
250 Turner St
Aberdeen, North Carolina 77380
0729 Beltline Kroger Branch - Woodforest National Bank
3770 Belt Line Road
Addison, Texas 77380
8006 AIKEN BRANCH - Woodforest National Bank
2035 Whiskey Rd
Aiken, South Carolina 77380
8021 AIKEN SOUTH CAROLINA WALMART BRANCH - Woodforest National Bank
3583 Richland Ave W
Aiken, South Carolina 77380
8066 ALABASTER ALABAMA WALMART BRANCH - Woodforest National Bank
630 Colonial Promenade Pkwy
Alabaster, Alabama 77380
8111 ALBANY BRANCH - Woodforest National Bank
141 Washington Ave
Albany, New York 77380
0809 ALBEMARLE WAL MART BRANCH - Woodforest National Bank
781 Leonard Ave
Albemarle, North Carolina 77380
8075 ALEXANDRIA KENTUCKY WALMART BRANCH - Woodforest National Bank
6711 Alexandria Pike
Alexandria, Kentucky 77380
LA ALEXANDRIA BRANCH - Woodforest National Bank
2050 N Mall Dr
Alexandria, Louisiana 77380
0725 ALLEN TEXAS WALMART BRANCH - Woodforest National Bank
730 W Exchange Pkwy
Allen, Texas 77380
0473 ALLIANCE OHIO BRANCH - Woodforest National Bank
2700 W State St
Alliance, Ohio 77380
ALTAVISTA WAL MART BRANCH - Woodforest National Bank
125 Clarion Rd
Altavista, Virginia 77380
ALVIN WAL MART BRANCH - Woodforest National Bank
400 S. Bypass 35
Alvin, Texas 77380
0800 COULTER WAL MART BRANCH - Woodforest National Bank
4610 S Coulter St
Amarillo, Texas 77380
0470 AMELIA WALMART BRANCH - Woodforest National Bank
1815 State Route 125
Amelia, Ohio 77380
AMITE BRANCH - Woodforest National Bank
1200 W Oak St
Amite, Louisiana 77380
8137 AMORY BRANCH - Woodforest National Bank
1515 Highway 278 E
Amory, Mississippi 77380
8063 ANDALUSIA BRANCH - Woodforest National Bank
1991 Ml King Jr Expressway
Andalusia, Alabama 77380
8010 ANDERSON SOUTH CAROLINA WALMART BRANCH - Woodforest National Bank
3812 Liberty Hwy
Anderson, South Carolina 77380
8011 ANDERSON SOUTH CAROLINA BRANCH - Woodforest National Bank
651 Highway 28 Byp
Anderson, South Carolina 77380
0506 ANGLETON WAL MART BRANCH - Woodforest National Bank
1801 N Velasco St
Angleton, Texas 77380
8060 ANNISTON ALABAMA WALMART BRANCH - Woodforest National Bank
5560 Mcclellan Blvd
Anniston, Alabama 77380
0593 Il Antioch Walmart Branch - Woodforest National Bank
475 E Route 173
Antioch, Illinois 77380
0873 Apex North Carolina Walmart Bra - Woodforest National Bank
3151 Apex Peakway
Apex, North Carolina 77380
8084 ARAB BRANCH - Woodforest National Bank
1450 N Brindlee Mountain Pkwy
Arab, Alabama 77380
0245 ARBUTUS MARYLAND WALMART BRANCH - Woodforest National Bank
3601 Washington Blvd
Arbutus, Maryland 77380
0863 ARDEN NORTH CAROLINA BRANCH - Woodforest National Bank
60 Airport Rd
Arden, North Carolina 77380
0701 WALMART 2977 BRANCH - Woodforest National Bank
735 W Sublett Rd
Arlington, Texas 77380
ASHEBORO WAL MART BRANCH - Woodforest National Bank
1226 E Dixie Dr
Asheboro, North Carolina 77380
Asheville (Walmart) NC Branch - Woodforest National Bank
125 Bleachery Blvd
Asheville, North Carolina 77380
AL ATHENS BRANCH - Woodforest National Bank
1011 Us Highway 72 E
Athens, Alabama 77380
0728 ATHENS WAL MART BRANCH - Woodforest National Bank
1405 E Tyler St
Athens, Texas 77380
8231 ATLANTA GEORGIA WALMART BRANCH - Woodforest National Bank
2427 Gresham Rd Se
Atlanta, Georgia 77380
0751 ATLANTA WAL MART BRANCH - Woodforest National Bank
201 Us Highway 59 Loop
Atlanta, Texas 77380
AURORA WAL MART BRANCH - Woodforest National Bank
100 Sycamore Estates Dr
Aurora, Indiana 77380
0657 BEN WHITE WAL MART BRANCH - Woodforest National Bank
710 E Ben White Blvd
Austin, Texas 77380
FM 620 WAL MART BRANCH - Woodforest National Bank
13201 N Fm 620 Rd
Austin, Texas 77380
NORTH I 35 WAL MART BRANCH - Woodforest National Bank
12900 N Interstate 35
Austin, Texas 77380
0658 SLAUGHTER WAL MART BRANCH - Woodforest National Bank
9300 S Interstate 35
Austin, Texas 77380
0664 AUSTIN TEXAS BRANCH - Woodforest National Bank
5017 W Highway 290
Austin, Texas 77380
NORWOOD PARK WAL MART BRANCH - Woodforest National Bank
1030 Norwood Park Blvd
Austin, Texas 77380
0544 AVON INDIANA WALMART BRANCH - Woodforest National Bank
9500 E Us Highway 36
Avon, Indiana 77380
LA BAKER BRANCH - Woodforest National Bank
14507 Plank Rd
Baker, Louisiana 77380
8153 BASTROP LOUISIANA WALMART BRANCH - Woodforest National Bank
6091 Mer Rouge Rd
Bastrop, Louisiana 77380
0650 BASTROP WAL MART BRANCH - Woodforest National Bank
488 Highway 71 W
Bastrop, Texas 77380
8031 BATAVIA NEW YORK WALMART BRANCH - Woodforest National Bank
4133 Veterans Memorial Dr
Batavia, New York 77380
BATON ROUGE BRANCH - Woodforest National Bank
10606 N Mall Dr
Baton Rouge, Louisiana 77380
0109 BAYTOWN BRANCH - Woodforest National Bank
6902 Garth Rd
Baytown, Texas 77380
0377 TX BAYTOWN - Woodforest National Bank
8700 N Highway 146
Baytown, Texas 77380
8015 BEAUFORT SOUTH CAROLINA WALMART BRANCH - Woodforest National Bank
350 Robert Smalls Pkwy
Beaufort, South Carolina 77380
0550 TX BEAUMONT TRADITIONAL - Woodforest National Bank
3965 Dowlen Rd
Beaumont, Texas 77380
Beaver Falls PA Walmart Branch - Woodforest National Bank
100 Chippewa Town Ctr
Beaver Falls, Pennsylvania 77380
0368 BECHTELSVILLE WAL MART BRANCH - Woodforest National Bank
567 N Route 100
Bechtelsville, Pennsylvania 77380
BECKLEY WALMART BRANCH - Woodforest National Bank
1330 N Eisenhower Dr
Beckley, West Virginia 77380
0241 BEDFORD WAL MART BRANCH - Woodforest National Bank
3200 John Williams Blvd
Bedford, Indiana 77380
BEDFORD WAL MART BRANCH - Woodforest National Bank
1126 Lunchburg Salem Turnpike
Bedford, Virginia 77380
0391 BELLEFONTAINE WALMART BRANCH - Woodforest National Bank
2281 S Main St
Bellefontaine, Ohio 77380
0831 BELMONT WAL MART BRANCH - Woodforest National Bank
701 Hawley Ave
Belmont, North Carolina 77380
BEREA BRANCH - Woodforest National Bank
120 Jill Dr
Berea, Kentucky 77380
0652 BIG SPRING WAL MART BRANCH - Woodforest National Bank
201 W Marcy Dr
Big Spring, Texas 77380
8252 BILOXI MISSISSIPPI BRANCH - Woodforest National Bank
2681 C T Switzer Sr Dr
Biloxi, Mississippi 77380
8049 BIRMINGHAM BRANCH - Woodforest National Bank
1600 Montclair Rd
Birmingham, Alabama 77380
Pages: Previous 1 2 3 4 5 6 7 8 9 ... 12 Next

Woodforest National Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 54 reviews.

23220-Woodforest National Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

5 stars

Reviewed on March 27 2023 by Lila Pepper

Worst bank EVER! I’ve just been [-] up on by customers service after being on hold for 29 minutes and 49 seconds, this does not shock [-] it is standard procedure in [-] experience. [-] fraud alert system does not work, [-] card has been shut down at minimum 8 times in [-] past 12 months and it always happens on a Friday leaving [-] stuck out until [-] following Monday. [-] customer service agents are less than helpful they just want to get you off [-] phone. [-] last encounter “today” happen like this, I did manage to get [-] caed turned back on so I could purchase a special fitting to get [-] [-] water back on in [-] house “yes I was without water all weekend AGAIN because of [-] fraud alert system they have in place. I asked to speak with a supervisor so I could find exactly [-] ,any times [-] card had been shut off in [-] last 12 mounths. Around [-] 18 minute hold time I was told [-] call back had been canceled? [-] is that when I was told I was beeping transfere to a supervisor so I continued to stay oh hole until I was [-] up on at just shy of a 30 minute hold. I am exhausted and I’m pulling [-] money and plan on telling as many people as I can reach [-] this bank treats its customers I [-] not stop until death!


5 stars

Reviewed on October 21 2022 by Forest W

After vover 20 years as a customer, I am fed up with Woodforest [-] Bank in [-] Woodlands, TX.
I have been ubable to pay bills online from [-] Woodforest [-] Bank checknig account sincebefore [-] 16, 2022.
[-] response from [-] bank has been platitudes, excuses and worthless promises. There is no sense of urgency from [-] bank to resolve [-] problem. [-] only option seems to be to close [-] account and move to a reliable bank.


1 stars

Reviewed on October 17 2022 by Melanie

Perez


5 stars

Reviewed on August 12 2022 by Jodie J

It was horrible! I was in [-] 45 minutes and since I was needing to withdraw money they waited on everyone behind [-]


2 stars

Reviewed on July 27 2022 by Robert g

No good


4 stars

Reviewed on July 25 2022 by Marty L

Good banking. Friendly staff


1 stars

Reviewed on June 28 2022 by Don T

Why is it no one ever answers [-] phone? I call and call and no one ever answers, and if you leave a [-] with phone number they never call back. Can't get any answers to questions unless you [-] to [-] bank in person, and everyone doesn't just have time to drive all [-] way to [-] bank to get [-] answer to a simple question?


5 stars

Reviewed on May 31 2022 by Rayvon R

Proft


5 stars

Reviewed on May 27 2022 by Michael T

Woodforest is absolutely [-] worst when it comes to customer service. [-] absolute worst. If you can take your [-] or personal banking elsewhere I strongly, STRONGLY, recommend you [-] so. And, if somebody at Woodforest wants to call [-] back (since you never [-]), I can be reached at [-]. #WORSTBANK EVER!!!


5 stars

Reviewed on April 21 2022 by Loretta M

Worst bank I have ever dealt with. You cannot [-] any further than a Lead Supervisor to register a complaint. Employees are never updated on [-] procedures nor [-] they have a clue about what services are available to [-] Customer. I WOULD NOT RECOMMEND THIS BANK [-]


1 stars

Reviewed on April 21 2022 by Loretta M

I'm extremely unhappy with this bank for many reasons but most importantly it's because ployees are not knowledgeable in routine practices and services that can be offered to t
Customer and there's no accountability when [-] employees are completely at fault


1 stars

Reviewed on January 03 2022 by Ronnie

1 [-]


5 stars

Reviewed on November 11 2021 by Margaret S

Always helpful,courteous and professional


5 stars

Reviewed on October 29 2021 by Johnny s

2wks ago i made a purchase off [-] card [-] next day [-] card was locked for security reasons, [-] night of 10/27/21 [-] card was fraudulent used 6or 7 transaction why was that not detected now i have to wait for a investigation for [-] own money that I trusted WF to protect. Period i need [-] money.


5 stars

Reviewed on September 30 2021 by Bosse

They Wood [-] Bank make your financial decisions for you invading your personal life to decide for you what you can and can not [-] with your money


5 stars

Reviewed on September 14 2021 by Manger i

All [-] employees at [-] Danville [-] branch is rude and would not answer simple questions. As simple as [-] last name of a teller. [-] bald headed manger is [-] [-]. would not bank at this bank ever!


5 stars

Reviewed on August 23 2021 by Roger G

I have been very satisfied with [-] service.
[-] notifications give [-] a sense of security thát was lacking 8n [-] larger [-] banks I have used in [-] past.
[-] tellers and bank personal are friendly and helpful. I have recommended this bank to multiple people and [-] continue to [-] so


5 stars

Reviewed on July 31 2021 by Betty A

not good this is a horrible bank and services are bad too. I have been waiting on [-] debit card to get to [-] place and never received it yet. This is ridiculous they sent out 3 debit cards and still waiting on [-] debit card. I would not recommend this bank to anyone. Im her daughter [-] Future Toscolono. Im not [-] and neither is she. They should always check [-] information before sending anything out to a customer. I [-] never get account with you. [-] mom has had nothing but [-] with this bank and it is bad.1


1 stars

Reviewed on July 13 2021 by Joy

I request to speak with [-] regional manager of [-] bank. [-] bank manager then calls [-] manager herself and pretends that I am upset because of a check hold? I am not or have never been upset about a check hold which is protocol for most or all banks. I was upset that her language implied that I am a scammer in front of other bankers, I have been dealing with [-] poor moods of her staff, and dealing with [-] obvious gossip of [-] as a [-] banker, and catching at least 2 members going through [-] bank account when they were not servicing [-]!! Seriously unprofessional location and I let them know about it in person. This has been [-] most humiliating experience of [-] life and [-] bank manager is allowed to have her [-] and all of her rude staff


5 stars

Reviewed on July 01 2021 by Roy S

Woodforest Bank


5 stars

Reviewed on June 24 2021 by Marvin T

I had [-] account with SunTrust Bank in South [-], VA 32 [-] south f where I live. I closed that accoumt duet 4 fraudulent charges resulting [-] account overdrawn more than $900. I call [-] branch in Farmville being 24 [-] NE and was told any fraudu;ent charge blocks [-] debit card with [-] balance remaining uinchaged. I opened [-] account inside Walmart where I shop on [-] 1, 2020 and am [-] grasteful to [-] [-].


5 stars

Reviewed on June 07 2021 by Teresa M

Re experience need to speak with CEO


5 stars

Reviewed on June 02 2021 by Joe s

1


5 stars

Reviewed on June 02 2021 by Joe

1 [-] I [-] having [-] with [-] account and I have been to [-] bank many times and have spoken to [-] bank manager and they [-] allowing [-] [-] to continue. Purchases are being made with [-] permission and on going overdrafts when I [-]'t even have that for [-] account they fix it then weeks later it happens again after they tell [-] it's been fixed and won't happen again. There needs to be legal [-] against this bank since nothing is being done, because this is [-] credit and [-] name being damaged not this bank. It's a shame you can't have someone help you or take care of there customers like other banks [-].


1 stars

Reviewed on March 22 2021 by james b

Absolutely [-] worst service I have ever gotten from any [-] not just from a bank but from any [-] when I complained about [-] service and [-] service like that could cost them customers I was tol they could care less if I left that Woodforest had many satisfied customers


2 stars

Reviewed on March 05 2021 by Theresa S

I am a widow who has raised 4 children and woodforest banking has always been there for [-] family . Til I deposited a 40,000.00 check. It had been close to a month and I have been. Trying to have [-] to it today. Still waiting . This has cost [-] service charges I tried to use it again last night and you are adding in [-] struggle. Please give [-] [-] to [-] money .you are just trying to make sevice charges. [-] phone is 309 204 7227. Branch East Peoria Illinios


1 stars

Reviewed on February 12 2021 by Lila L

They take 30 days to give you your money when THEY have issues with their atms. :) and wont [-] anything to help except file a dispute


1 stars

Reviewed on January 04 2021 by Dorothy L

Woodforest [-] Bank contributes money to help elect [-] [-] who is making a mockery of our elections, so I would rate Woodforest [-] Bank a [-].


1 stars

Reviewed on December 17 2020 by Karma R

This bank is a [-]!!!! They have had [-] jumping through hoops to find out [-] account has been closed due to fraud. No one contacted [-] to make [-] aware of [-] situation now I'm left with no account and no money. Worst bank ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


5 stars

Reviewed on October 16 2020 by Monalisa M

Had to call [-] cops when on 2 separate occasions [-] tellers refused to give [-] husband our money out [-] bank because I was with him our rent was late as of a few other things [-] teller told [-] I need to give a copy of [-] marriage certificate and when [-] cops were just called recently [-] teller gave our information to [-] department of aging and reported that [-] husband was being taken advantage of and sent [-] police to [-] home to [-] a welfare check because we went to [-] bank to get a cashier's check to deposit $5,000 and get a cashier's check for [-] $5,000 so she sent [-] police here and gave [-] department of aging [-] husband's birthday and name and that is unacceptable you are not able to release that information and you work at a bank [-] done it ain't even fire people for refusing to give [-] people that bank with you your money


5 stars

Reviewed on September 10 2020 by Rosalyn H

I have been with WoodForest [-] Bank for 5 years and a scam went into [-] account and Woodforest [-] Bank would not return [-] money. I called several people in there Customer Service and they would not give [-] to someone in their Corporate Office to clarify this situation. I closed [-] account and I would not advise anyone to use this Bank. We are in Pandemic Times. I was very heartbroken.


1 stars

Reviewed on May 02 2020 by Kyle P

I have deposit a check from a very reputable banks. I have called that bank and asked if [-] check had been presented and it has. During [-] covid19 I had to over drawl [-] account hense why I signed up for [-] over draft protection and now I deposit a check into [-] account [-] branch wants to put a 7 day hold on [-] check bc I had [-] account negotiable for 6 days. I took a [-] out to pay [-] rent and [-] payments and now I can’t because [-] branch manger is miserable and all [-] [-] of people that work at [-] branches are not [-] best and they are completely rude. I called [-] customer service and they won’t help [-] one bit because it’s at [-] branch level. I would not recommend this bank to nobody if u over draft ur account for a [-] they [-] charge u $32 and not refund you.


1 stars

Reviewed on May 02 2020 by Kyle P

I have deposit a check from a very reputable banks. I have called that bank and asked if [-] check had been presented and it has. During [-] covid19 I had to over drawl [-] account hense why I signed up for [-] over draft protection and now I deposit a check into [-] account [-] branch wants to put a 7 day hold on [-] check bc I had [-] account negotiable for 6 days. I took a [-] out to pay [-] rent and [-] payments and now I can’t because [-] branch manger is miserable and all [-] [-] of people that work at [-] branches are not [-] best and they are completely rude. I called [-] customer service and they won’t help [-] one bit because it’s at [-] branch level. I would not recommend this bank to nobody if u over draft ur account for a [-] they [-] charge u $32 and not refund you.


1 stars

Reviewed on March 16 2020 by Terry W

Damaged [-] mothers ATM card. Tried several times to get it replaced for and all I get is [-] run arounds. [-] mother is bed bound, unable to write, or understand due to two strokes. [-] QUESTION IS IS THIS [-] THEY TREAT [-] ELDERLY AND DISABLE PEOPLE


1 stars

Reviewed on January 23 2020 by Stephen G

This Bank is nothing but a SCM..They [-] { [-] E Marling} steal your money and scam [-] [-] out of you on [-] internet..[-] is a POS!!!!!!!!!!


1 stars

Reviewed on January 05 2020 by James F

This is [-] most trouble I've ever had with a banking institution. You can not recieve help over a phone, if your card is stolen on a sunday you're pure out of luck as they [-] not have a [-] that answers at that time.


1 stars

Reviewed on January 05 2020 by James F

This is [-] most trouble I've ever had with a banking institution. You can not recieve help over a phone, if your card is stolen on a sunday you're pure out of luck as they [-] not have a [-] that answers at that time.


5 stars

Reviewed on November 09 2019 by Benamin L

On [-] banking


5 stars

Reviewed on October 07 2019 by Nikia

Major rebuttal . I have reopend a dispute TWICE . this [-] stole money off [-] card . I have a case number . WOOD [-] IS NOT GIVING [-] [-] MONEY .


1 stars

Reviewed on October 04 2019 by LaKeysha R

I was very [-] with Woodforest at one point but their Customer Service is terrible and they are greedy and unwilling to help their customers who trust them with their hard earned money. [-] company didn’t send [-] direct deposit through which over drafted [-] account. I checked [-] app as I always [-] and had like 17 overdraft fees and this was not [-] fault. I wasn’t spending frivolously I was praying bills with money I thought was in [-] account. Woodforest refused to help with [-] fees that totaled to 500 Plus dollars. They only took two of [-] 29.00 fees off then I signed up for [-] “take charge program” and sign legal documents. They told [-] as [-] as a direct deposit comes through you are fine. [-] program wasn’t clearly explained because [-] branch manager clearly didn’t know what she was doing. On [-] 29th of [-] 4 days before [-] direct deposit was gonna hit they charged off [-] account and took [-] money. I specifically asked [-] branch manager if I did [-] “take Charge program” would they [-] [-] account [-] and allow [-] to [-] [-] money so I can pay [-] bills? She [-] yes. Now [-] account is closed and I can’t pay [-] rent. I believe she tricked [-] into paying [-] [-] which I was gonna pay anyway just not all at once. I [-]’t make much money to begin with and this is a hard blow. If I had known alll I had to [-] was deposit 15 dollars and [-] account would stay [-] I would have done that and I wouldn’t be getting kicked out of [-] apartment. I want to speak to Corporate


1 stars

Reviewed on October 04 2019 by LaKeysha R

I was very [-] with Woodforest at one point but their Customer Service is terrible and they are greedy and unwilling to help their customers who trust them with their hard earned money. [-] company didn’t send [-] direct deposit through which over drafted [-] account. I checked [-] app as I always [-] and had like 17 overdraft fees and this was not [-] fault. I wasn’t spending frivolously I was praying bills with money I thought was in [-] account. Woodforest refused to help with [-] fees that totaled to 500 Plus dollars. They only took two of [-] 29.00 fees off then I signed up for [-] “take charge program” and sign legal documents. They told [-] as [-] as a direct deposit comes through you are fine. [-] program wasn’t clearly explained because [-] branch manager clearly didn’t know what she was doing. On [-] 29th of [-] 4 days before [-] direct deposit was gonna hit they charged off [-] account and took [-] money. I specifically asked [-] branch manager if I did [-] “take Charge program” would they [-] [-] account [-] and allow [-] to [-] [-] money so I can pay [-] bills? She [-] yes. Now [-] account is closed and I can’t pay [-] rent. I believe she tricked [-] into paying [-] [-] which I was gonna pay anyway just not all at once. I [-]’t make much money to begin with and this is a hard blow. If I had known alll I had to [-] was deposit 15 dollars and [-] account would stay [-] I would have done that and I wouldn’t be getting kicked out of [-] apartment. I want to speak to Corporate


1 stars

Reviewed on October 04 2019 by LaKeysha R

I was very [-] with Woodforest at one point but their Customer Service is terrible and they are greedy and unwilling to help their customers who trust them with their hard earned money. [-] company didn’t send [-] direct deposit through which over drafted [-] account. I checked [-] app as I always [-] and had like 17 overdraft fees and this was not [-] fault. I wasn’t spending frivolously I was praying bills with money I thought was in [-] account. Woodforest refused to help with [-] fees that totaled to 500 Plus dollars. They only took two of [-] 29.00 fees off then I signed up for [-] “take charge program” and sign legal documents. They told [-] as [-] as a direct deposit comes through you are fine. [-] program wasn’t clearly explained because [-] branch manager clearly didn’t know what she was doing. On [-] 29th of [-] 4 days before [-] direct deposit was gonna hit they charged off [-] account and took [-] money. I specifically asked [-] branch manager if I did [-] “take Charge program” would they [-] [-] account [-] and allow [-] to [-] [-] money so I can pay [-] bills? She [-] yes. Now [-] account is closed and I can’t pay [-] rent. I believe she tricked [-] into paying [-] [-] which I was gonna pay anyway just not all at once. I [-]’t make much money to begin with and this is a hard blow. If I had known alll I had to [-] was deposit 15 dollars and [-] account would stay [-] I would have done that and I wouldn’t be getting kicked out of [-] apartment. I want to speak to Corporate


1 stars

Reviewed on October 03 2019 by Gary c

I'm in mexico and have over $35,000 in [-] acct.. I use this acct to pay all [-] bills but I use [-] credit cards for purchases. I went to ATM in mexico and [-] card was declined! I call customer service and spoke with 26954192
[-] or silvery
93941employee #
She was absoluty no help!! She informed [-] [-] card was deactivated in [-] (today is 10/2/2019) and [-] it was [-] fault I should of called to verify [-] card before leaving [-] US!! SO IM STUCK IN MEXICO with no [-] to [-] money!!!! I told her to unsuspend [-] card and she refused!! I asked her where her office was located she told [-] woodlands Texas and I live 5 minutes from there .. I'll be in Monday to close [-] acct I've been with them over 15 years .. [-] absolute worst customer service I've ever experienced


5 stars

Reviewed on September 17 2019 by Jacqueline D

I bank at [-] branch in Norfolk VA.,I have opened [-] account with them three different at [-] same bank status,Also has a direct deposit account,wrote a letter to request a 3,000 dollar [-],they can deduct from [-] account,no response,and now I'm overreacting,it's sad banks [-]'t help there customers


1 stars

Reviewed on July 09 2019 by Lisa C

Cannot believe [-] incompetence and lack of accepting responsibility for their mistakes.


1 stars

Reviewed on May 31 2019 by Amanda

I have been with Woodforest for many years. [-] only good thing about this bank is [-] hours that it is [-], and getting your pay check a day earlier. Other than that it is trash!!! high service charges, hidden charges, rigged mobile deposit site. I would not recommend this bank to anyone, not even [-] worst enemy.


5 stars

Reviewed on May 01 2019 by Isaiah s

Hello,
This is [-] [-] I have been a costumer at your bank for about a year now. I’ve recently ran into a situation where I had to contact customer support for help and [-] experience was absolutely horrible.
[-] from customer support was suppose to help [-] but she made it very difficult for [-] in fact she could not even explain correctly [-] this merchant had received [-] card info after taking out 600 dollars from [-] account and had [-] audacity
[-] suggest I pay 35 dollars for a life time block from [-] merchant!!! All I wanted was to be credited [-] money back to [-] account because I had not approved of anything and she even [-] it was weird they were charging [-] different amounts!? She didn’t even want to give [-] her last name or [-] correct number for corporate to make a complaint I [-] never bank here again and [-] suggest others not to either.


5 stars

Reviewed on May 01 2019 by Isaiah s

Hello,
This is [-] [-] I have been a costumer at your bank for about a year now. I’ve recently ran into a situation where I had to contact customer support for help and [-] experience was absolutely horrible.
[-] from customer support was suppose to help [-] but she made it very difficult for [-] in fact she could not even explain correctly [-] this merchant had received [-] card info after taking out 600 dollars from [-] account and had [-] audacity
[-] suggest I pay 35 dollars for a life time block from [-] merchant!!! All I wanted was to be credited [-] money back to [-] account because I had not approved of anything and she even [-] it was weird they were charging [-] different amounts!? She didn’t even want to give [-] her last name or [-] correct number for corporate to make a complaint I [-] never bank here again and [-] suggest others not to either.


5 stars

Reviewed on May 01 2019 by Isaiah s

Hello,
This is [-] [-] I have been a costumer at your bank for about a year now. I’ve recently ran into a situation where I had to contact customer support for help and [-] experience was absolutely horrible.
[-] from customer support was suppose to help [-] but she made it very difficult for [-] in fact she could not even explain correctly [-] this merchant had received [-] card info after taking out 600 dollars from [-] account and had [-] audacity
[-] suggest I pay 35 dollars for a life time block from [-] merchant!!! All I wanted was to be credited [-] money back to [-] account because I had not approved of anything and she even [-] it was weird they were charging [-] different amounts!? She didn’t even want to give [-] her last name or [-] correct number for corporate to make a complaint I [-] never bank here again and [-] suggest others not to either.


5 stars

Reviewed on April 19 2019 by janice s

3....WFB closed [-] account due to inactivity. I changed all [-] direct deposits/payments to a WFB closed account! I beg you send a courtesy letter two weeks before closing [-] account. Let us reply with a yes or no to closing [-] account. Now I have a [-] mess! Thank you.


1 stars

Reviewed on February 26 2019 by Embraya j

Wood [-] is a ShiiTT BANK THEY DECLINED [-] REFUND OF MONEY ABCK AFTER [-] CARD HAS BEEN STOLLEN !!!! WHY DONT YAHLL HAVE PIN NUMBERS


5 stars

Reviewed on January 12 2019 by Toby S

I love this bank so much they helped [-] out with every single question that i asked.


1 stars

Reviewed on March 19 2018 by Brenda S

Woodforest has been a nightmare with [-] account!!


1 stars

Reviewed on June 12 2017 by Brisha B

I am just getting really frustrated because it [-] be going on 2 weeks and I [-]'t heard [-] updated on anything for [-] case,I turned in so many documents that they needed and I thought that would help [-] best way as possible. I understand it takes time but all I want is a time frame.I am a single parent with a 2 yr old little with cancer and I just hate that every time I call they are rude and say they [-]'t know to anything I asked.I really love banking but I hate that I cant get a time frame on it.I called around other banks and they have time frames for things exactly like this as well.


Woodforest National Bank Headquarters' Locations
The following addresses are where Woodforest National Bank has had their headquarters:

Moved From: 80 UVALDE ROAD to 13301 East Freeway Drive, Houston, TX 77015.

Moved From: 13301 EAST FREEWAY DRIVE to 1330 Lake Robbins Drive, The Woodlands, TX 77380.

Woodforest National Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Woodforest National Bank becoming what it is today, for better or worse.

Bank of Woodforest (1986)
National Bank of Conroe (1995)
Highlands Bank (1999)
Woodforest Bank (2011)