Tbk Bank, Ssb

Because of many, terrible teller's mistakes [-] credit score went sharply down and they try to cover it not let [-] talk with their supervisor.

This Bank in town has been opened on Saturday ever since it was built. Then TBK took over now it's closed on Saturday. I work past 6 pm on Friday and only could [-] there on Saturday. Looking at one of [-] other banks in town to put [-] money.

Since TBK has taken over customer service has tanked. You can not get a call back. When you [-] [-] in to [-] bank you wait for service while 4 people stand around doing nothing. They fail to listen to your concerns or follow through on what they [-] [-]. I [-] not recommend using them.

I have been personally banking with TBK for years. They are always helpful, kind, and they always have [-] best rates in [-] nation.

I just retired from a [-] that has almost 100 stores in [-] state of [-] We use [-] TBK on 10th St. in Silvis [-] I [-]’t seen such terrible customer service in [-] entire 67 years of life When there are three or [-] girls behind [-] counter and one [-] [-] manager who is always sitting in her office with two other people one being [-] [-] officer and I [-]’t know who [-] other one is and they’re doing meditation, laughing and there is a [-] of people there it’s [-] one young [-] named [-] who is taking care of everyone 95% of [-] time No one [-] seems to care if there is a [-] or not These are all relatively young girls behind [-] counter and of course I’m in a good looking [-] comes in there all over it I drove up to [-] drive up one day and again [-] waited on [-] and there were three girls on stools one behind [-] other and they were all brushing each other’s [-] beautiful hair and one of them was [-] [-] officer with [-] [-] blonde hair who from what I understand was promoted to manager and [-] manager was promoted to a regional director I [-]’t seen anything like this place in [-] entire life but obviously this is [-] way you [-] [-] I have gone another TBK locations and have not seen this kind of behavior but promoting [-] two people you promoted to these positions is totally insane So if there’s anyone who gives a [-] in Texas about your service [-] branch maybe somebody out to [-] a little snooping around and clear out [-] dead weight And since I retired and [-] [-] assistant manager and manager are still having issues with that branch