Berkshire Bank
Berkshire Bank is a commercial bank, state charter and fed nonmember, supervised by the fdic. established in 02/06/1846. With assets of $12.13 Billion, it operates 0 domestic branches.
Customer Reviews
Based on 4 ratings
Reviews are moderated before posting. No profanity or personal attacks.
Great customer service!
Big Bank arrogance in a small bank. Took over Savings Institute and it's a lot worse. Good staff left, fees increased, and now I'm on hold 30 minutes and there are transactions missing from [-] accounts!! If I didn't have so many automatic deposits and debits hooked up I'd be gone already. They are on [-] same awful path as Peoples, Webster and other "regionals" that just want to pump up their P
Manager her is a complete JERK. HIS COMPLETE LACK OFTHE CUSTOMER SERVICES SKILLS RUINS [-] EXPERIENCE.
[-] worst bank ever. [-] worst customer service. Constant errors. Failure to notify of escrow increases, and this creates payments that are not applied properly. A disaster. I have two mortgages with this bank and i would LOVE to get rid of them. I used to recommend them to others before I knew what a disaster it was.
Rating History
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.