Commerce Bank Corporate
Commerce Bank has 160 banking locations. Their corporate headquarters address is listed as: 1001 Main St in Kansas City Missouri.
This corporate page for Commerce Bank includes ratings, links to all Commerce Bank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Commerce Bank
1001 Main St
Kansas City, Missouri 64105
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Commerce Bank Headquarters Phone Number: (816) 234-2250
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Skip to Complaints, Ratings, and Reviews
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
Closed
Closed
Kansas City, Missouri 64105
The following is a directory of all branch offices for Commerce Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages: 1 2 3
View More Commerce Bank Complaints:
1 2 3
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Subissue: Unable to open an account
Company: COMMERCE BANK
Complaint:
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Company: COMMERCE BANK
Complaint:
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Fraud or scam
Subissue:
Company: COMMERCE BANK
Complaint:
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
View More Commerce Bank Complaints:
1 2 3
Average Customer Rating
2 out of 5 stars from 7 reviews.
Reviews
[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
I have been trying to get Commerce Bank to help [-] with a problem for 2 weeks. I finally gave up and sent [-] email Late Friday asking for someone with [-] necessary expertise to call [-]...I've heard nothing. Maybe this post [-] get someone's attention?? Check [-] email I sent to Commerce on [-] website last Friday evening...Look at [-] emails back and forth between [-] [-] and Myself last week...I've been a customer for around 22 years. What [-] I have to [-] to get help from you people??
Re St [-] [-] bank
I’m a 30 year Commerce Bank customer. I disputed a $199.99 fraudulent charge on [-] debit card in [-] providing company’s verification of non delivery of [-] item charged. Commerce denied [-] dispute, charging it back to [-] account. On 6/9. Numerous calls had been made to [-] dispute center from 6/2 to present.. I have yet to receive a return call.
Is this [-] loyal customers should expect to be treated? There’s not a low enough rating for [-] experience. [-] [-] next move be mine or yours?
service is slow and too much dependence on computer technology
This bank [-] [-] you out of your money and they [-] close your account out and not talk to you about it first. I'm not very [-] with this bank. I [-] not recommended anyone using this bank at all
I have had MC/Visa card accounts at Commerce for over 40 years, [-] wife ([-]) has as well, plus a checking account and check card. We had a fraudulent situation with her check card and it has been a total SNAFU dealing with Commerce dispute resolution and customer service departments. It still is not resolved. Additionally, call wait times are extraordinary. Realize difficult times, but [-]'t encounter these [-] with US Bank and other financial institutions I deal with and have accounts with. If not for [-] excellent credit rating that I [-]'t want to damage, I would cancel [-] cards.
Not professional
Customer Service is not a [-] for Commerce Bank. It doesn't matter what branch you [-] to or [-] many people are in [-] you [-] wait, and wait, and wait. Be prepared. If you also have a [-] through Commerce and you want to pay extra on your [-] payment, be prepared to have [-] amount deducted from your next's month's payment instead of principle like it should be. They [-] need to process two transactions for that and [-] tellers are not [-] least bit interested in doing that activity. I would [-] any other bank or financial institution. In fact, I wouldn't put Commerce on your top 20 list.
In 2011 their name became: Commerce Bank.
Moved From: 1906 WEST 43RD STREET to 1000 Walnut Street, Kansas City, MO 64106.
Moved From: 1000 WALNUT STREET to 1001 Main Street, Kansas City, MO 64106.
Commerce Bank, National Association (1995)
Commerce Bank, National Association (1995)
Commerce Bank of St. Joseph, National Association (1996)
Commerce Bank, National Association (1996)
Commerce Bank, National Association (1996)
Commerce Bank of Lebanon, National Association (1996)
Commerce Bank of Joplin, National Association (1996)
Commerce Bank of Barry County, National Association (1996)
Commerce Bank (1996)
Commerce Bank, National Association (1996)
The Shawnee State Bank (1997)
Commerce Bank, National Association (1998)
Heritage Bank of Olathe (1999)
The Citizens National Bank in Independence (1999)
The Columbus State Bank (1999)
City National Bank of Pittsburg (1999)
The Centennial Bank (2001)
Commerce Bank, National Association (2004)
West Pointe Bank and Trust Company (2006)
Bank South (2007)
Commerce Bank (2007)
Commerce Bank, National Association (2008)
Commerce Bank, National Association (2008)
Summit Bank (2013)