Melvin Savings Bank Corporate

Melvin Savings Bank has banking locations. Their corporate headquarters address is listed as: 260 Main Street in Melvin Iowa.


This corporate page for Melvin Savings Bank includes ratings, links to all Melvin Savings Bank branch profiles locations, reviews, corporate details, directions, routing number,, office hours, their phone number, and branch locations.


Melvin Savings Bank Headquarters
Melvin Savings Bank Corporate Headquarters Address:
Melvin Savings Bank
260 Main Street
Melvin, Iowa 51350
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Melvin Savings Bank Headquarters Phone Number: (712) 736-2420

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Simply enter the city and/or zip code below, and we will return all Melvin Savings Bank branches in that area.
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Melvin Savings Bank Headquarters Map
Melvin Savings Bank Location Area Map


Melvin Savings Bank Lobby Hours
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM

Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 12:00 PM
Sunday
Closed
Melvin Savings Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
260 Main Street
Melvin, Iowa 51350
Established:
01/01/1912
Became FDIC Insured:
01/01/1934
Corporate Structure
Number of Branches:
US Bank Branches:
2
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
07/01/2021
Bank Specialty/Focus:
Agricultural Specialization
Bank Holding Company:
BENZ HOLDING CO
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$93,662,000
Deposits:
$86,820,000
Deposits Held Domestically:
$86,820,000
Equity Capital:
$6,760,000
Net Income:
$67,000
FDIC Oversight
FDIC Region:
11
FDIC Supervisory Region:
Kansas City
Federal Reserve District:
Kansas City
FDIC Field Office:
Sioux City
Regulator:
FDIC


Melvin Savings Bank Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 120 reviews.

256-Melvin Savings Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

5 stars

Reviewed on March 30 2023 by Vincent Perillo

made a payment on [-] 1 and got a late fee of 29.00 reason given you paid too early


5 stars

Reviewed on November 17 2022 by Arthur R

never had a problem very helpful during hurricane thanks


3 stars

Reviewed on September 17 2022 by Latanya D


5 stars

Reviewed on September 14 2022 by Shawna

This is a horrrrrible bank. I am going to pay off their credit cards and would never use them again.


1 stars

Reviewed on August 30 2022 by Jana L

Not good


1 stars

Reviewed on August 24 2022 by William H

Terrible customer Service and they put a hold on [-] account when I made a payment and gave [-] several different answers as to [-] I was suppose to fix it and never even told [-] that there was a hold on [-] card. I would not suggest this coming to anyone.


5 stars

Reviewed on July 31 2022 by Holly

Wrong [-] sent and now can't log into [-] account. Customer service is useless as they won't [-] anything. Given misleading information about when [-] account can be accessed.


5 stars

Reviewed on June 29 2022 by LaShenda S


5 stars

Reviewed on June 22 2022 by Melinda

Can’t contact by phone for account information. Phones have been down for days.


1 stars

Reviewed on June 14 2022 by Carmelita W

I big [-], I have been waiting since [-] 2022 for a replacement card and still have not received it as of [-] 2022 I have spoken with supervisor who claim they put a rush on [-] card and still no card…y’all [-] royally!!!


5 stars

Reviewed on May 31 2022 by Nicole P

Horrible customer service. This company cost [-] a mortgage [-] because they refused to provide a very simple letter that [-] mortgage company needed due to fraud on [-] account. I have been a faithful customer for [-] past 2 years. I would not recommend getting a card with credit one.


5 stars

Reviewed on May 31 2022 by Nicole P

Horrible customer service. This company cost [-] a mortgage [-] because they refused to provide a very simple letter that [-] mortgage company needed due to fraud on [-] account. I have been a faithful customer for [-] past 2 years. I would not recommend getting a card with credit one.


1 stars

Reviewed on May 28 2022 by Samuel J

This is quiet possibly [-] worst mistake of [-] entire life. I have been [-] account holder going on 3 years now, I have NEVER MISSED A SINGLE PAYMENT in all that time. On [-] 19th 2022 like I always [-] I summited [-] payment via [-] mobile app which was $30 over [-] minimum due, like I always [-]. I even received conformation with conformation number from Credit One that payment was received. So therefore just like I always have in [-] past assumed they have received payment. Well they are saying that [-] Bank returned payment due to lack of funds in [-] account. So therefore I was not only charged a late fee of $39 but also a $60. return fee not to mention [-] very high interest they charge [-] account every month. which FYI [-] fees assessed this billing period were more than [-] transactions made on [-] account this billing period. To top it all off when I called customer support [-] first lady [-] up on [-].


5 stars

Reviewed on April 16 2022 by Dave

I recently opened a basic account and a rented a safety deposit box at [-] Superior location. [-] customer service agent that assisted [-] was extremely helpful, patient and had all [-] answers. I [-] contact her for all of [-] banking needs with Trail West Bank. Thank you.


1 stars

Reviewed on March 30 2022 by David G

Horrible Customer Service (no number). They [-] not give you a prompt to speak to anyone, they [-] not accurately report nor [-] make your statements available.


5 stars

Reviewed on March 29 2022 by Paula

They are horrible in [-] Philippines. They treat you horrible [-] card expired . I ask for a [-] one and they sent it to [-] wrong address 3 times they could of cared less. So now I could care less !!! What a [-].


5 stars

Reviewed on March 10 2022 by william j

I have had a rough week trying to get whoever processes payments at [-] city of industry location to find [-] first [-] [-] I sent containing [-] payoff for [-] credit account. I sent it first [-] so I could track it. I sent it on [-] 1st 2022, it was delivered according to [-] USPS on [-] 6th. Its now [-] 9th and no one seems to know anything. In [-] mean time I [-] getting phone calls to make a payment. I made copies of everything and [-] checks that were sent are from a title company that handled [-] home refinance, and they made a mistake and sent two checks to pay on [-] same account, since they were both made out to credit one bank, I cant [-] anything with them, but send them to credit one. [-] two checks combined way overpay what is owed. Now find [-] checks and send [-] [-] refund please.


1 stars

Reviewed on March 09 2022 by loren h

Sick of overseas customer service or lack of. Charged fees when i owed them nothing. Yhey make cancelling card ni on impossible for us hard of hearing types. Voice on phone not english as first langage creature. They [-]. Mistake getting involved with them.


5 stars

Reviewed on December 20 2021 by Roland

This is [-] worst credit card I’ve ever owned! Customer service is terrible and after I pay off [-] balance I still can’t use [-] card since it takes many days to credit [-] payment on [-] account even after [-] payment has posted on [-] account! What a scam card!


1 stars

Reviewed on December 18 2021 by MELINDA F

Refund


1 stars

Reviewed on December 09 2021 by Ricardo H

Nearly impossible to cancel account beware.


1 stars

Reviewed on December 09 2021 by Angela

Horrible! wanted customer to jump through way too many hoops to accept first payment then didn't [-] up their end of [-] deal


5 stars

Reviewed on November 29 2021 by Diana S

Very heipful


5 stars

Reviewed on November 27 2021 by Timothy D

Great


5 stars

Reviewed on November 24 2021 by Tammy P

1


1 stars

Reviewed on October 27 2021 by Frances

Never use this company. I sent this company a $950 payment 2nd day with a tracking number. (It was not late and I was not past due. I sent it this way to ensure it got there.) [-] post office verified it was delivered and that [-] Postal Money Order was negotiated. Credit One Bank lost [-] payment and [-] it would take 10 days to research and post. [-] agreement in writing says payments post in 5 days. I am a senior and that was a lot of money for [-] to lose. I have to file a police report and get a lawyer.


1 stars

Reviewed on September 28 2021 by Charles D

Avoid them.. they charge tons of fees, [-] not upgrade your account. BUT [-] try to give you more cards with MORE fees for being a good customer. Closing account. Customer Service was [-] or Philippines, no way to ever talk to [-] people in charge.


1 stars

Reviewed on September 20 2021 by Deanna G

had this card since 2005. I dont have bad credit. i was suspended for being $38 over [-] limit. I had to ask [-] supervisor [-] in [-] 3 times because they evade questions. You cant answer a simple question? You have to [-] [-] off by having to ask you 3 times. Telling [-] [-] last statement balance doesnt answer [-] question bc this is after [-] statement. I have done billing in telecom, mortgage companies, banks


5 stars

Reviewed on August 27 2021 by Brenda

So [-] so good, [-] only problem I had is [-] customer service personal, they [-]'t speak well English, it sounds as if I'm talking to someone in [-] Philippines, very hard to understand, but all [-] question was answered


1 stars

Reviewed on July 27 2021 by Debby C

I have never had such a hard time dealing with a credit card company than I have had with Credit One! They took it upon themselves, without contacting [-], to decline a recurring charge that I have had taken out for 7 months because they felt that it was unusual activity! Then told [-] that their system won't allow them to change it. So basically they [-] decline any charge that I attempt to make with that merchant. I asked to speak to a supervisor. She was no help. I asked to talk to her manager and she put [-] on permahold and no one ever picked up after [-] waiting on hold for 35 minutes! Worst customer service EVER!!!


1 stars

Reviewed on July 22 2021 by April N

Terrible racist bank! I have 2 credit cards with them in which I loyally pay on time every month. I am on vacation here in FL and decide to use one of [-] cards at Walmart and it was declined even though there is almost $400 credit available on it. I also checked [-] account online [-] night before because that's [-] I like to make payments. I called them to [-] about why [-] card was decline. All of [-] sudden there is a security hold on that particular account and that I would need to send them a copy of [-] ID and a utility [-] and they [-] make a decision. I told them that [-] other card from CreditOne went through, what about that card. [-] person told [-] that [-] security hold is only on that card. Please tell [-] where that makes sense? Now I get home and want to check [-] account and now I can't [-] it. I called them again and they gave [-] roughly [-] same story. So now I can't make payments online and I am NOT going to make a payment with a rep over [-] phone for them to charge [-] some stupid idiot convenience fee! Is that was CreditOne Bank wants, [-] not [-] pay them??? I have been a loyal, paying, responsible customer that has paid them on time, never missing a payment for 2 years, and all of [-] sudden, there's a security problem? Make it make sense. This is [-] first time using [-] card again in months because I have been paying [-] balance down. What [-] [-] is [-] security issue??? When I asked for [-] reason, they act like they can't tell [-]. I have a right to know. I'm writing corporate and I'm going them one week to straighten this nonsense out or I'm closing all of [-] accounts and posting all of this on Yelp, Facebook, Twitter, and every social media and consumer complaint outlet I can find.


1 stars

Reviewed on July 15 2021 by william l

horrible customer service no resotion no call backs as promised was told [-] be contacted in same day [-] not happen been 3 days


5 stars

Reviewed on June 23 2021 by Erick C

Called to cancel [-] credit card and I was given a hard time by people I couldn't even understand.


5 stars

Reviewed on May 06 2021 by Alison R

Poor customer service. Impossible to get a live agent on [-] telephone. Website not operational, referred to use mobile app, but that doesn't work either. I originally opted out of [-] statements. Now I have to call [-] automated number to even see [-] balance and payment. Cannot wait to pay this off and close it! [-]'t use credit one!


1 stars

Reviewed on April 13 2021 by Michael c

When I started with credit one bank [-] credit score was very low and was given a 400 dollar credit limit. I worked very very very hard to obtain great credit and now have 32,000 credit limit with all [-] cards. Over a year later with not 1 single late payment (in fact I always paid early) I spent a few months asking for a credit [-] increase. I was always denied. I stopped using [-] card because a measly 100 dollar purchase would utilize 25% of [-] credit which is a no no. I called to ask for another credit [-] increase or I was closing [-] account. I spoke with [-] account manager whom assured [-] If I stayed with credit one, I would be given a credit [-] increase in [-]. [-] comes and no credit [-] increase. I call and they tell [-] they can't give [-] a credit [-] increase. So I closed [-] account. I just received [-] email asking [-] to come back. So I call and ask to speak to another manager. I explained [-] situation and was told I could not be given that deal since I closed [-] account. Very unprofessional. Fees are high. Apr is high. [-] yourself a favor and [-]'t use credit one.


1 stars

Reviewed on April 12 2021 by Michael M

In 2019 [-] limit was increased and APR lowered, I was doing everything right.
Then [-] card was closed out, according to their Rep I had requested that. What [-] [-] can a person say to that? Nothing because they would not reopen [-] account. I couldn't get thru to anyone that would correct [-] mistake and no way to contact anyone in [-] [-] just reps that have a hard time understanding or pretend that they are.
Earlier this year I receive [-] email from Credit One Bank asking [-] to come back, with [-] previous limit in bold [-] numbers $450.....no mention of [-] 18% interest rate I had also earned. It showed a nice [-] of [-] [-] card.
I applied for [-] card and received it....
Should I have expected that Credit One would have more integrity and ethics than [-] last experience? I guess NOT,
Oh I received [-] nice [-] card in [-] email. [-] $450 limit as before? NO
[-] same interest rate? NO
Can I get anyone at [-] only CS number they have to straighten this out? NO
so in Review Credit One Bank operates as more of [-] offshore enterprise.


1 stars

Reviewed on March 25 2021 by Frank P

Caveat Emptor" sums it up nicely. And remember, never buy a pig in a poke (burlap bag) You'll get home, [-] [-] poke and "let [-] [-] out of [-] bag'. There is no pig. Just [-] old tomcat. Proceed with caution when dealing with these people. We are preparing to [-] them because they refuse to make a $290.00 refund. They have told us three time [-] '[-] '[-] check is in [-] [-]' routine and we should expect it in 7 to 10 [-] days. They clearly are having financial challenges. [-] financial snapshot indicates a small time operation way in over their heads. Maybe they [-] work for you. CreditOne is promblematic for us. They are either so trifling or broke that they cannot afford to refund our $290.00.


5 stars

Reviewed on March 22 2021 by Carlodoms

This company is a [-]. I got [-] card they screwed up [-] account. I called customer service and got someone who doesn't speak English and now it's affecting [-] credit report. For two weeks I've been trying to get any information about [-] account and they [-] telling [-] to send in more documentation and it gets [-] nowhere. Again this company is a [-].


5 stars

Reviewed on March 17 2021 by Rolando G

over great service,[-] one drawback is that this particular location [-] not issue [-] another debit card,after losing 30 in a matter of 4 yrs.i really dont blame them,,however I paid [-] extra penalties for a [-] card, I've evenoffered to pay a higher penalty if need be .I [-]'t know why [-] branch Mang.is so adamant about this matter, I did not ever set out to lose cards on purpose!,but working with fire i can honestly say that it gets [-] attention 100 %of [-] time a nd losing a wallet just doesn't come to mind


1 stars

Reviewed on March 14 2021 by Randy E

i was a victim of fraud and this so called "bank" [-] not investigate when a boatload of proof was given to them. On [-] hook now for thousands due to fraud. This bank does not care about their customers only who pays. Need a good lawyer now.


1 stars

Reviewed on February 16 2021 by The D

Worst customer service ever


1 stars

Reviewed on February 01 2021 by MARIA

RUDE LEADERSHIP STAFF AND HIGHLY UNPROFESSIONAL


1 stars

Reviewed on January 27 2021 by James S

Monstrous Company. Because of a bank error, [-] sister's check was returned to Credit One (she had much more than ample money to pay [-] check). I called them and tried to pay [-] account (in FULL) but they would not take any form of payment, from [-] or any of [-] sister's checking accounts. They proceeded to damage her perfect credit score and then sold [-] account to a collection company, to whom we gladly paid [-] full balance, which was under $500. There is NO WAY to contact Credit One now. They have only one telephone number and when I put in [-] account information I hear a robot telling [-] [-] account is closed and they then hang up on [-]. STAY AWAY from these monsters!!!!!!!!!!


1 stars

Reviewed on October 01 2020 by Patricia V

This is a horrible credit card company. I decided to close [-] account a year ago because of interest rates. Accidentally sent them a large sum of money through [-] pay. Instead of them sending [-] money back ,they continued to say we can’t help you, we [-]’t have your money, sorry you [-]’t have [-] act with us. This has been going on for over a month! After numerous of times being [-] up on and rude customer service I have decided that if I [-]’t get [-] money with a week I [-] hire [-] attorney! [-]’t [-] a credit card with this company!


1 stars

Reviewed on September 24 2020 by Daniel G

This bank has been nothing but a nightmare to deal with. I was entirely naive to think that opening a [-] of credit with this establishment would [-] [-] some good. I was a victim of a intrigue scam that depleted [-] accounts with Credit one. I reported [-] fraudulent scam to Credit one almost immediately. They launched [-] “investigation” that resulted in them stating that there was no scam or fraudulent activity present. Meaning, I was responsible for [-] full balance on [-] account that was completely paid off before [-] scam took place. I have called and reached out to these people with no luck. I am not going to report this [-] and hire a lawyer. Please, if you’re a customer reading this, [-] NOT BANK WITH THEM. They are [-] true scam artists.


1 stars

Reviewed on September 11 2020 by Josh K

Difficult to deal with. I called to dispute a charge on [-] account. I paid for service but never received/accepted [-] goods/service. [-] their website, they [-] wave these types of charges. I have never called them to have any charges removed. They stated they could but need [-] to send everything to a P.O. box. Website states you can file via phone. Their customer service is very lacking. [-] first lady I talked to, told [-] that they cant refund anything. When I stated [-] reason, she [-], "we [-]'t give back money for that reason." I told her, [-] your website, it says you [-]. I have a feeling that they [-] claim, they never got [-] [-], and then [-] say that [-] time frame is up and can no longer be disputed. Just poor customer service.


1 stars

Reviewed on September 08 2020 by Kay g

[-] account was in good standing, then out of nowhere they suspended [-] acct in sept from a returned payment back in [-] that however was made good [-] same month


5 stars

Reviewed on August 29 2020 by Brian P

Horrible, Worst bank ever, they robbed [-]. They are scammers. Can't email them can't talk to anyone with knowledge. [-] card is compromised and they gave [-] [-] wrong security questions. They took [-] money and now I'm out.


1 stars

Reviewed on August 10 2020 by Sabrina

I no longer feel [-] information and money is secure


1 stars

Reviewed on July 24 2020 by George M

[-] up from begining to end


1 stars

Reviewed on July 21 2020 by Osam e

I had [-] worst experience, with in if your employee who work in [-] fraud [-] , she was [-] most obnoxious , unprofessional , racist , person that I ever seen in [-] life , I need somebody to [-] investigation about her her attitude , terrible. Terrible , I ask her if I can speak to her supervisor, her answer is no one her right now I [-] let him call u since [-] 17 I got no answer from her or her supervisor, total disaster , I [-] never [-] [-] with this bank because of this women ever again


5 stars

Reviewed on July 12 2020 by Craig S

I made three payments that were declined i called a rep to explain [-] account [-] be paid off in turn they received a payment of 900 dollars balance was 1000 balance is 100 dollars they closed [-] account i sent a bank verification letter 4 times a credit union I've done [-] with for over 10 years put together a explanation letter to help [-] situation by there request mind you now [-] credit is in jeopardy for there [-] up you read this this is a warning stay away from this institution they [-] sabotage your good credit they get a [-] from [-]


1 stars

Reviewed on July 07 2020 by Stephany

HORRIBLE CUSTOMER SERVICE !


1 stars

Reviewed on June 15 2020 by Tammy

Horrible customer service. Treats loyal customers like [-] on [-] bottom of shoe!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Just a terrible company to deal with. No support for a customer that was NEVER late a d NEVER missed a payment EVER!!!!!!!!!!!!!!!!!!!!


1 stars

Reviewed on June 14 2020 by Nicole R

Credit One Bank sent [-] [-] email stating I needed to verify 2 small deposits they put into [-] checking account and withdrew. I have no idea why and what they needed to verify. I asked and I was told it was because I was making multiple payments and they wanted to make sure it was from [-] account. I told them as [-] as [-] credit card was paid why did they care? I [-] it sounded fishy. 1st, I thought it was unlawful for any money withdrawal without [-] permission. She claims they could and did! I checked and they did mess with [-] account! 2nd I always [-] a 0 balance. [-] lady told [-] since it was [-] unsecured card it was their money, not mine. I told her, but [-] balance was paid off within days so why did they care who paid off [-] balance. They got their money back. If [-] neighbor, cousin, or boss paid it off it wasn't their [-]. I never had a credit card test [-] in this manner. It makes [-] nervous. I [-] call [-] bank in [-] morning and make a complaint about releasing funds without [-] permission.


1 stars

Reviewed on June 11 2020 by David R

Worse experience ever with their offshore call centers, [-] fifth person I talked with was [-] best, although [-] reported devastating covid19 [-] at [-] corporate office in [-] Vagas, none of which could be confirmed by friend at [-] Vegas VAMC. Hopefully thorough US government review of Credit One would be helpful.


5 stars

Reviewed on May 28 2020 by Luis R

0


1 stars

Reviewed on May 27 2020 by Todd

DONT TRUST THEM


1 stars

Reviewed on May 10 2020 by Keith K

This company Needs to be inspected by [-] U S [-] of [-] treasury they [-] wacky things
With your money and shut off your credit card
So they can put your money in wallstreet investments [-]’t use these people they need a federal inspection


1 stars

Reviewed on April 18 2020 by Bill

This institution [-] [-] ! You used to be able to get [-] American on [-] phone, but as big [-] goes, everything is now from [-] country of [-]! I too [-] be paying off [-] balance


1 stars

Reviewed on April 16 2020 by Kyle S

I am so sick and tired of not be able to get a live person on [-] phone your automated phone system stinks. I had [-] login and pw saved and it would not let [-] get in to pay [-] [-]. Also, you [-] [-] phone number is not in your system. I am about to explode. why can you not get a person ever on [-] phone and you just get disconnected. I have been trying since last night on [-] last nerve. UPDATE YOUR SYSTEM LIKE EVERY OTHER CREDIT CARD COMPANY. I have two credit cards with you and really [-]'t need you all anymore. I would like to pay them off and them I am going to cancel with you. Customer can only take so much. I need someone to get ahold of [-] since I can't get through to you all.


5 stars

Reviewed on April 16 2020 by Bert

This bank is a [-] I have been calling for days all hours of [-] day and can’t get someone to help [-]. There is 3 charges on [-] account that are not made be [-]. Charges are in California and I live and am right now in [-]. I [-]’t feel safe with this account i can’t even block [-] card to prevent anymore charges. There [-] of high call volume because of [-] Coronavirus. Lol come on.


5 stars

Reviewed on April 15 2020 by Reshonia G

[-] card was paid off in full I went to check [-] balance as I [-] and they closed [-] account. I never received any notification and if it's paid off that's no reason to close [-] account within 30days. There's no phone number for [-] corporate office I spoke with a manager and supervisor and they were no help. I need answers and [-] account reinstated immediately. I [-] be emailing [-] CEO


1 stars

Reviewed on April 14 2020 by Ron W

Charge outragest interest and then want to charge another 10 dollars to make a payment from a prepaid card!!!! YOU ALL [-]!!!


1 stars

Reviewed on April 14 2020 by rick l

you [-]


5 stars

Reviewed on April 13 2020 by Linsey

I’m very upset because I cannot cancel [-] card. I was under [-] impression i had [-] annually fee, not a monthly. I am now behind and I cannot get ahold of anyone to cancel [-] card. I have tried calling [-] only number available and I get nobody. I just want to cancel [-] card, but I can’t and instead I am paying monthly for a card that I have never used a dollar on.


5 stars

Reviewed on April 08 2020 by Kim b

Both credit cards with Credit One are being declined


1 stars

Reviewed on April 07 2020 by mercedeez o

I wouldn't even give this credit card a [-] at all. Every time I attempt to use it for something it declines? Customer service is never available either. [-] NOT GET THIS CARD!


1 stars

Reviewed on April 07 2020 by mercedeez o

I wouldn't even give this credit card a [-] at all. Every time I attempt to use it for something it declines? Customer service is never available either. [-] NOT GET THIS CARD!


1 stars

Reviewed on April 07 2020 by mercedeez o

I wouldn't even give this credit card a [-] at all. Every time I attempt to use it for something it declines? Customer service is never available either. [-] NOT GET THIS CARD!


5 stars

Reviewed on March 28 2020 by George p

I need someone to call [-]..cant make payment online or get anyone on phone for 3 days..u hit [-] with xtra 30.00 fee that im not paying because u never took money out [-] account..call [-] 910 416 2966


5 stars

Reviewed on March 26 2020 by Jessica L

Hours are a lie they say [-] [-] [-] hours are from 5am to 7pm but for [-] past several days I call at all times from early morning to evening and no matter what time I call I get a recorded [-] that says that there office is closed and to call back during normal [-] hours.. and [-] card keeps declining I submitted [-] forms they requested 4 times already and u STILL cant get a hold of anyone at credit one bcuz there recording keeps saying [-] office is close.. such [-] its ridiculous


5 stars

Reviewed on March 25 2020 by frances r

been trying to log in [-] account now for TWO DAYS and I am told something is wrong try again....Then I call and it states YOU ARE CLOSED


1 stars

Reviewed on February 24 2020 by Darshan S

I applied for a [-] [-]. Credit One denied [-] [-] and gave Bankruptcy as one of [-] reasons for [-] denial. But I have never declared Bankruptcy and have no such information on any of [-] Credit Reports. When I called to inform [-] Bank that this was incorrect they continued to claim that [-] false reason provided for [-] denial was correct. I believe this is illegal for them to [-] so.


1 stars

Reviewed on February 24 2020 by Darshan S

I applied for a [-] [-]. Credit One denied [-] [-] and gave Bankruptcy as one of [-] reasons for [-] denial. But I have never declared Bankruptcy and have no such information on any of [-] Credit Reports. When I called to inform [-] Bank that this was incorrect they continued to claim that [-] false reason provided for [-] denial was correct. I believe this is illegal for them to [-] so.


1 stars

Reviewed on February 24 2020 by Darshan S

I applied for a [-] [-]. Credit One denied [-] [-] and gave Bankruptcy as one of [-] reasons for [-] denial. But I have never declared Bankruptcy and have no such information on any of [-] Credit Reports. When I called to inform [-] Bank that this was incorrect they continued to claim that [-] false reason provided for [-] denial was correct. I believe this is illegal for them to [-] so.


5 stars

Reviewed on January 11 2020 by Catharine

So [-] it is okay. I have only been through one billing cycle. I [-] have to see if it was a good choice e and [-] come back to add more to [-] review.


1 stars

Reviewed on January 01 2020 by Shelly C

Very unprofessional. [-] be turning them into [-] better [-] bureau.


5 stars

Reviewed on December 20 2019 by Tyra R

This company is so sad!!! They took extra money out [-] account and when I called them back...they claim they dont see it...they a rip off!!!!!


5 stars

Reviewed on December 20 2019 by Tyra R

This company is so sad!!! They took extra money out [-] account and when I called them back...they claim they dont see it...they a rip off!!!!!


5 stars

Reviewed on December 07 2019 by Audra l

Wonderful banking experience, so patient I was very pleased.


2 stars

Reviewed on October 24 2019 by Melvin J

I had sent in [-] payment through western union money order and they [-] they never received [-] payment but they can [-] [-] money order and spend [-] money. [-] lawyer told [-] to get [-] information from western union and face it to [-] headquarter. If they dont [-] [-] investigation on it cause it sounds like a fraud within their company what they trying to cover it up


5 stars

Reviewed on October 10 2019 by Hannielka V

Terrible! I have fraudulent transactions on [-] card and no one is able to assist [-]. I e sent a police report three times and they claim they didn’t receive it. I need someone to give [-] a call ASAP.


5 stars

Reviewed on October 10 2019 by Hannielka V

Terrible! I have fraudulent transactions on [-] card and no one is able to assist [-]. I e sent a police report three times and they claim they didn’t receive it. I need someone to give [-] a call ASAP.


5 stars

Reviewed on October 10 2019 by Hannielka V

Terrible! I have fraudulent transactions on [-] card and no one is able to assist [-]. I e sent a police report three times and they claim they didn’t receive it. I need someone to give [-] a call ASAP.


1 stars

Reviewed on September 16 2019 by Shondel T

Card CHARGED OFF for no reason
[-] card was closed due to a dispute but I've continued to make monthly payments. A payment has never been missed in [-] several years that I've had [-] card. All of a sudden Cedit One charged [-] card off while I've been making [-] required monthly payments. I [-] not understand why a company would [-] something like that when they are receiving their money.


1 stars

Reviewed on September 04 2019 by Debra

Stay away!!!


1 stars

Reviewed on September 04 2019 by Debra

Stay away!!!


1 stars

Reviewed on August 15 2019 by Elizabeth R

I fell behind on [-] card payments to Credit One Bank last year when I was in school. I closed this account over 6 months ago, with full intent to pay off this debt once I got back on [-] feet. Since then, though [-] acct was closed, they've kept billing [-] interest, late charges


1 stars

Reviewed on July 31 2019 by Tara C

[-] card is blocked already after I just opened it because I'm trying to build credit and I pay it off after I use it??? Not to MENTION your customer service is terribly rude, offers no [-] explanation, no help and if [-] paying one way is a problem I have ten others ways to pay I am in excellent standing with [-] other credit builders your company is [-] only one that is giving [-] issues because I paid [-] [-] is funny.. so could you please unlock [-] account tell [-] [-] u want to be paid since [-] 1 banking account is a issue I have another I can western union i can money order but I refuse to let u ruin what I've built! Refuse!


5 stars

Reviewed on July 29 2019 by MARK H

Ask for [-] at [-] 51sts and Garnett location. She is always extremely helpful and always has a great attitude! She is in [-] banking but no matter [-] question or need she is always [-] to help! Gotta love people with a friendly smile and [-] excellent knowledge of their [-]! ATTITUDE IS EVERYTHING AND [-] IS TOPS HANDS DOWN!!! Thanks for always being so awesome! Arvest is truly [-] to have you! MH


1 stars

Reviewed on July 20 2019 by Austin H

Horrible. I've had this card for 3 years. Had issues on and off with their app. Recently, [-] app wouldn't work and I only had wifi not cell service so no way to call. When I got back into service, I was able to call and tell them hey your app was messed up can you please take [-] late fee off. They say yeah no problem. Didnt take it off. So i [-] I'm not paying it because it wasnt [-] fault. So then I talked to a supervisor and [-] listen, I [-] pay [-] monthly minimum payment of 50$ on a 900$ balance but I'm not paying your late fee attatched which at [-] time made [-] payment $210. They [-] there couldnt be anything done. So I told them I wasnt and couldnt pay [-] $210 but I would make payments to [-] [-] account. She [-] no matter what we [-] not close your account I [-] personally watch it. Guess what, they closed it. [-] not get this card.


5 stars

Reviewed on July 19 2019 by Jo J

They are a [-]... [-] card never works and im always on [-] phone with them and they never fix anything... They almost cost [-] [-] life... Take it from [-] [-] NOT USE THEM AT ALL!!!!!!


1 stars

Reviewed on July 09 2019 by Nicholas I

Worst card I've ever had. Completely terrible, every day is a [-] problem with this card. I've called multiple times about [-] same problem and [-] Muslims answer [-] phone and [-] nothing but apologize.


2 stars

Reviewed on June 22 2019 by Hector B

Cliente disconforme y disgustado por [-] [-] disposicion [-] Supervisor [-] [-] a mi llamada [-] dia [-] ayer a [-] 2.40 pm


1 stars

Reviewed on June 17 2019 by MARQUISE

HORRIBLE COMPANY, NO ONE FIXES ISSUES, THEY MESSED UP [-] CREDIT TWICE AND REFUSE TO FI THEIR MISTAKES.


1 stars

Reviewed on June 17 2019 by MARQUISE

HORRIBLE COMPANY, NO ONE FIXES ISSUES, THEY MESSED UP [-] CREDIT TWICE AND REFUSE TO FI THEIR MISTAKES.


1 stars

Reviewed on June 12 2019 by Leslie A

When you are speaking with representatives from this company you never get [-] same answer when you call!!!! I have made request time and time again for someone from [-] corporate office to contact [-]. This credit card is still showing [-] and active on [-] credit report. [-] account has been closed for over a month. No one can answer [-] question has to why and no one is returning [-] calls but if their is a balance on [-] card you are still getting charged [-] member fee when you are no later a member because [-] account is closed


1 stars

Reviewed on April 11 2019 by Trevor M

[-]'t believe a word! [-] email saying I was pre approved and to re apply (pre approval means no hard credit report enquiry). I have cards with 4 figure limits and they offered $300, 20% going to [-] annual fee! Cancelled application! THEN found out they DID hard enquire ALL 3 reporting agencies resulting in a score hit! AND [-] original e [-] self deleted on clicking on [-] hyper [-]!


5 stars

Reviewed on April 10 2019 by VERLENE E

I HAVE HAD TO CALL CREDIT ONE TIMES TO CANCEL A CREDIT CARD I RECIEVED. I CALLED AND CANCELLED ONE CARD ON [-] 5th 2019 AND TO [-] SURPRISE ANOTHER CARD CAME ON [-] 9TH. I TOLD THEM TO PLEASE STOP SENDING [-] [-] CARDS, I DONT'T WANT THEM. [-] PART I'M REALLY UPSET ABOUT IS THAT THEY CHARGED [-] [-] ANNUAL FEE OF $39.00 AND A PAYMENT OF $25.00 FOR CARD I DIDN'T HAVE. WOW, I AM NOT CALLING THEM ANYMORE.


2 stars

Reviewed on March 29 2019 by Steven B

I am disappointed that credit one bank has [-] nerve too take on and charge fees after you have a [-] balance [-] bull needs too stop or this company [-] loose customers this needs too be changed they have a lot of nerve this can not [-] going on this


1 stars

Reviewed on February 27 2019 by Marci

Complete [-] Credit One is. I've had more [-] closing [-] account and speaking to someone that understands or could even help [-]. Its looking like I'm going to need [-] attorney.


1 stars

Reviewed on January 11 2019 by Randi S

HORRIBLE CUSTOMER SERVICE! THEY DONT SPEAK ENGLISH AND YOU CANT EVER GET CORPORATE BEVAUSE THEY REROUTE YOU TO [-] 877 NUMBER!!!!!


1 stars

Reviewed on January 05 2019 by Amanda

I have had this card one month and i tried three tines to pay [-] balance and ut process fees where added mind you i started trying to pay [-] full balance 8 days before it was [-] 12 phone calls later and two weeks later i finally got a successful payment [-] first two times i payed expess pay and got 100 released off [-] card well when [-] payment didnt process it overdrafted [-] card then again i paid and called to check they told [-] everything was fine and it wasnt it was returned so again i call and [-] debt card payment finally processed then [-] next day they suspended and closed [-] account even tho i have been [-] only one reaching out trying to get things handled they were extremely unprofessional [-] way they [-] [-]


1 stars

Reviewed on December 14 2018 by Frustrated C

After having a issue with [-] payment it been a back in forth with [-] call center and corporate office. Each time they fix [-] issue someone from [-] call center [-] back in and removes [-] fix.


1 stars

Reviewed on September 22 2018 by Davis

This bank is a scam from day one [-]'t ever ever ever get any sorts of help from these non American people who are only out to take as much money from you as they possibly can. They are scammers just like [-] ones on your phone except they claim to be a [-] [-] back to your own [-] country and [-] this to your own [-] people would you. Because I'm about to rain some serious legal [-] around these [-] head


1 stars

Reviewed on September 09 2018 by John D

This bank steals from consumers. I thought I was scheduling a payment of which Credit One Banks's website lead [-] to believe I was and after I submitted [-] payment. It stated [-] payment would be processed [-] same day. I called [-] bank to see if they could cancel [-] payment because I did not want it to post today. They [-] it was no way they could cancel it. No only [-] they take your payment and hold it for [-] days, they [-] charge you a fee for same day posting.


1 stars

Reviewed on July 22 2018 by James H

It was a [-]......


1 stars

Reviewed on July 04 2018 by AyeFine

Frustratingly Bad


1 stars

Reviewed on June 21 2018 by Steven R

Your online and account payment verification process, is, RIDICULOUS! I PAY YOU FROM [-] SAME ACCOUNT EVERY MONTH, HAVE BEEN, FOR OVER TWO YEARS! YET, YOU [-] REQUESTING DEPOSIT INFORMATION, THAT, IS NONE OF YOUR [-]! YOU TAKE [-] PAYMENT, EVERY SINGLE MONTH PEOPLE, AND, IT'S [-] SAME INFORMATION, EACH, AND ECERY, SINGLE, TIME! REMOVE THIS VERIFICATION PROCESS FROM [-] ACCOUNT, OR, CLOSE IT!!!!!!!!!!!


1 stars

Reviewed on June 21 2018 by Disappointed C

Consumer Beware: [-] Not User This Card Terrible for Consumer they [-] charge you for paying early on your card $9.95 each time and [-] take your funds that are suppose to return to your available credit! Check [-] BBB on this company.


1 stars

Reviewed on June 16 2018 by Patricia

[-] customer service is horrible. I had some fraudulent activities done on [-] card and it has been 3 months and they still [-]’t fixed it. Not to mention that it’s hard to understand them because no one can speak clear English. Everyone sounds like they are reading off what they are saying and they have no idea [-] anything works. It’s so frustrating.


1 stars

Reviewed on April 30 2018 by James H

Couldn't be a worse company to [-] [-] with. Call them and get [-] Phillipines. They [-]'t give a [-].


1 stars

Reviewed on April 13 2018 by LOPLOISE M

If I could give this company a negative score, it would be deep in [-] [-]. They authorize [-] [-] payment on their own and told [-] at least I [-]'t have to worry about [-] payment until [-]. This is BS. Plus they I spoke to multiple reps that didn't note anything to [-] account. [-] first round they [-] they were going to fix [-] issue. Second round I supposedly authorized it. I [-] you all like [-] FTC


1 stars

Reviewed on April 03 2018 by ana r

your people are very annoying calling to reset [-] password and user id but when entering [-] info and clicking continue [-] site takes [-] back to fill out [-] information again. it has been doing this for a [-] time that is what made [-] payment late. you should wave off [-] late fee. because your customer service agents and supervisor where not listening to [-] they kept asking for payment first [-] [-] [-] would charge [-] [-] five dollar fee. [-] was charging [-] just 4 and some change like realy???? no then [-] waves [-] entire fee . at that time i was already [-] off. especialy when [-] first agent wanted [-] to [-] to a diferent browser after i told her twice that i had made payments on [-] same browser before since november [-] problem happened this month only in macrh and now. i am not stupid i know [-] to use [-] internet dodnt tell [-] to [-] try a different browser after i already told you it works just fine with your site dumb [-] got very mad. then she try to say she couldnt transfer [-] to another agent so i hang up and called their [-] back funny [-] [-] [-] agent as annoying as [-] was also trying to get [-] payment and its all they care about money , funny is [-] [-] [-] agent was able to transfer [-] call to his supervisor wow all of [-] sudden they can transfer calls. supervisor was just annoying wanting payment then wanted to transfer [-] to his customer service to help [-] with [-] id and password too late because they all had already [-] [-] off that i wasnt going to make no [-] payment over [-] phone even with fee waved off [-] you u not getting payment from [-] right now , now u wait another week as [-] as i still have [-] payment period . yall need better customer service and agents who respect customers and not asume they liers . when i am done paying for [-] card i [-] cancel with you people. you need better trainning insisting on taking payments is not [-] way to get payments when you want people to pay its is rude and looks selfish.. very bad company you make credit one look very bad.


1 stars

Reviewed on March 26 2018 by Nikki B

Very poor, I would not recommend this institution at all. You might as well [-] a account in Manila. Philippines.


1 stars

Reviewed on March 23 2018 by sylvia i

1


1 stars

Reviewed on March 05 2018 by Patricia

[-]


1 stars

Reviewed on December 02 2017 by no n


1 stars

Reviewed on August 18 2017 by Frank