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Community Trust Bank, Inc.

FDIC #2720 πŸ“ Pikeville, Kentucky

Community Trust Bank, Inc. is a commercial bank, state charter and fed member, supervised by the federal reserve (frb). established in 11/17/1903. With assets of $5.61 Billion, it operates 81 domestic branches.

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4 Reviews
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Customer Reviews

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Based on 4 ratings

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Reviews are moderated before posting. No profanity or personal attacks.
β˜…β˜†β˜†β˜†β˜† Robin F
February 15, 2022

I Had sighed a check over to a lady that i owed,they told her she couldnt [-] it even though she has a bank account there because i owed them money [-] when i called to find out what i owed they [-] i had to [-] a bank account to [-] [-] check so even if i payed what i owed still wouldnt let her [-] it even though she had already sighed [-] check, very unprofessional, spoke to [-] very disrespectful, [-] its [-] south mayo br. community trust.

β˜…β˜…β˜†β˜†β˜† Melissa C
December 18, 2021

You all reported [-] card and put it was reported stolen or or lost. I just had transferred 500$ from savings to [-] checkings. I had over nine hundred bucks in it however I [-] to [-] store snd it’s been reported stolen and it [-] husbands card. Just like [-] entire Mexican issues. You all have 400 plus for 2 dont ffferemt resorts snd us here in Isom. You all paid them [-] money but you told [-] to [-] to [-] merchant. Who did you give [-] money too and I would gladly talk to them but your bank paid thst snd denied our money back. We are not [-] people. We have hard times too and not to be able to get groceries. It’s unacceptable. I have been told that if I have to change [-] debit card again that [-] company manager came hobbling to snd [-] if it happened one more time then I wouldn’t get another card. I had over 900$ in there Thursday I paid [-] cable and sent [-] sister 200$ and that’s all but for some reason [-] card has been reported. I am sick of dealing with this. Your company has stole so much from [-] not just [-] money but [-] security. Either this is reserved THIS WEEKEND OR MONDAY I AM JUST THINKING IF LEAVING THIS [-] AND [-] BBB AND [-] MEDIA AND WHOEVER CAN [-] BACK THRIUGH [-] BANK RECORDS JUST SINCE February, 2019. You [-] see just [-] bad things had been [-] or this bank of isom. No or fires [-] entire crew for no reason and I would tell them [-] money is wrong. But they acted oh we [-] fix everything. Well it’s been almost five years and whenever enjoyed those resorts. I [-] them along with [-] [-] financial institution that helped them to relax but here I am stuck with cost that I CANNOT AFFORD. I HAVE SPOKEN TO ATTORNEY ABOUT THAT. UOU EILL SEE [-] CONSEQUENCES TO YOUR THIEVES MONSTSKES AND I AM CALING [-] FDIC. I THINK WHIM EVER IS OVER THAT BRANCH IS SLAVKING YHEREFORE YOU ARE NOT GOING TO VONTINUE WITH THIS TYPE OF [-]. [-] CAN A PERSON CONYEST CHARGES WITHIN 60 days when you want even send it fir ninety. That’s illegal according to one attorney but I [-] get a second opinion. If both agree then I am going for more than what was taken but I have Obsessive Compulsive Disorder and severe panic disorder. If you are handling money that doesn’t belong to you then you spend it or refuse acces according to [-] attorney for consultation. So get your house in order if you can run a bank then you’ll [-] something. If not then you can explain yo [-] media why Community trust bank is having Bub

β˜…β˜†β˜†β˜†β˜† Rebecca p
May 14, 2021

Dealt with [-] rudest customer bank teller today! [-] at [-] winchester [-] bypass road location is extremely rude and unprofessional! I have had [-] bank account for years with this bank and have always gotten great service but after [-] service I got today I [-] be closing [-] account and moving [-] where! Last week she was asked to [-] [-] checks and put them in [-] single account in which she did not and put them in [-] wrong account. This week she again did not [-] them first and when I called her after leaving she continued to cut [-] off and be rude and when I told her I would be banking [-] where she laughed and [-] ok! If this is [-] customers are treated then I [-] [-] to another bank!

β˜…β˜…β˜…β˜…β˜… Philip D
September 29, 2019

After 46 plus years we were denied a [-] based on not our loyalty in putting our home town bank first and never defaulting on a [-] or completely missing a payment, although we have been late before who has not, but due to a disagreement with another bank, Citibank, that caused our credit rating to drop we were denied. So much for trust in your home town bank, might as well be with [-] online bank, might get more loyalty there which is what I'm considering.

Community Reinvestment Act (CRA) Rating
Latest Exam: October 7, 2019
Satisfactory
What is CRA? The Community Reinvestment Act (CRA) is a federal law that encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods.

Rating History

October 7, 2019
Satisfactory
May 11, 2015
Satisfactory
September 24, 2012
Needs to Improve
June 28, 2010
Satisfactory
June 2, 2008
Satisfactory
May 1, 2006
Satisfactory
February 2, 2004
Satisfactory
πŸ’° Financial Strength
Total Assets$5.61 Billion
Total Deposits$4.64 Billion
Equity Capital$677.23 Million
Net Income$59.29 Million
πŸ“ˆ Performance
ROA1.44%
ROE11.83%
Financial Terms:
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
πŸ“ž Contact & Location
Address346 N Mayo Trl
Pikeville, Kentucky 41501
πŸ“‹ Corporate Structure
Established11/17/1903
FDIC Cert2720
Holding CoCommunity Trust Bcorp Inc
Parent CertNA - Not listed as a child of a larger bank.
Last ChangeAugust 31, 2022
Foreign Offices0
SAIF InsuredNo
State CharteredYes
πŸ•°οΈ Lobby Hours
Monday9:00 AM - 3:00 PM
Tuesday9:00 AM - 3:00 PM
Wednesday9:00 AM - 3:00 PM
Thursday9:00 AM - 3:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed

πŸ“œ Institutional History

2011
Merger / Acquisition
Acquired: The First National Bank Of La Follette
2005
Merger / Acquisition
Acquired: Heritage Community Bank
2005
Name Change
Name became: Changed Institution Name To Community Trust Bank, Inc..
2002
Merger / Acquisition
Acquired: Citizens National Bank & Trust Of Hazard
2001
Merger / Acquisition
Acquired: The Bank Of Mt. Vernon
2001
Merger / Acquisition
Acquired: Community Trust Bank, Fsb
1999
Merger / Acquisition
Acquired: Community Trust Bank Of West Virginia, National Association
1997
Merger / Acquisition
Acquired: First Security Bank & Trust Co.
1997
Merger / Acquisition
Acquired: Farmers-deposit Bank
1997
Name Change
Name became: Changed Institution Name To Community Trust Bank, National Association.
1997
Merger / Acquisition
Acquired: The Woodford Bank And Trust Company
1997
Merger / Acquisition
Acquired: Farmers National Bank
1997
Merger / Acquisition
Acquired: The Exchange Bank Of Kentucky
1997
Merger / Acquisition
Acquired: Commercial Bank
1997
Merger / Acquisition
Acquired: First American Bank
1995
Merger / Acquisition
Acquired: Community Bank Of Lexington
1991
Relocation
Moved HQ to: 208 North Mayo Trail, Pikeville, KY 41501.
1983
Relocation
Moved HQ to: 109 North Mayo Trail, Pikeville, KY 41501.
1982
Relocation
Moved HQ to: 317-319 Main Street, Pikeville, KY 41501.

πŸ“ Branch Locations (81)

Allen Branch
6424 Ky Route 1428
Allen, Kentucky 41601
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Ashland Branch
1544 Winchester Ave
Ashland, Kentucky 41101
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Ashland South Branch
2101 29th St
Ashland, Kentucky 41101
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Ashland Summit Branch
7100 Us Route 60
Ashland, Kentucky 41102
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Ashland Westwood Branch
721 Wheatley Rd
Ashland, Kentucky 41101
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Berea North Branch
525 Walnut Meadow Rd
Berea, Kentucky 40403
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Campbellsville Branch
1218 E Broadway St
Campbellsville, Kentucky 42718
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Campbellsville Bypass
402 Campbellsville Byp
Campbellsville, Kentucky 42718
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Campbellsville Columbia Branch
1005 Jamestown St
Columbia, Kentucky 42728
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Williamsburg Corbin Branch
678 Us Highway 25 W
Corbin, Kentucky 40701
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Danville Manor Branch
1560 Hustonville Rd
Danville, Kentucky 40422
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Danville Main Street
462 W Main St
Danville, Kentucky 40422
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