Capital One, National Association Corporate

Capital One, National Association has 286 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.


This corporate page for Capital One, National Association includes ratings, a link to bring you to all Capital One, National Association locations in Ashburn and all other branches, reviews, corporate details, directions, routing numbers,, office hours, their phone number, online banking website, and branch locations.


Capital One, National Association Headquarters
Capital One, National Association Corporate Headquarters Address:
Capital One, National Association
1680 Capital One Dr
Mclean, Virginia 22102
Capital One in Ashburn
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Capital One, National Association Headquarters Phone Number: (703) 448-3747

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Capital One, National Association Headquarters Map
Capital One, National Association Location Area Map


Capital One, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Capital One, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1680 Capital One Dr
Mclean, Virginia 22102
Established:
05/22/1933
Became FDIC Insured:
01/01/1934
Corporate Website:
www.capitalone.com
Corporate Structure
Number of Branches:
286
US Bank Branches:
288
Foreign Offices:
3
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
10/03/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
CAPITAL ONE FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$468,779,830,000
Deposits:
$373,754,840,000
Deposits Held Domestically:
$373,632,981,000
Equity Capital:
$48,936,195,000
Net Income:
$4,430,840,000
Additional Websites where they accept or solicit for deposits:
https://intellix.capitalonebank.com
https://lbox.capitalonebank.com/
https://ach3.capitalonebank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Richmond
Regulator:
OCC
Capital One, National Association Complaints

View More Capital One, National Association Complaints:
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Complaint ID: 8366588

Product: Checking or savings account

Sub-Product: Savings account

Issue: Closing an account

Subissue: Funds not received from closed account

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8306895

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8445878

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A



View More Capital One, National Association Complaints:
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Capital One, National Association Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 14 reviews.

4297-Capital One

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on June 24 2021 by Sarah B

They took [-] Targeted [-] [-] and [-] I was trying to say I was committing fraud, froze [-] account and took every [-] I had. and [-] they were returning it to [-] sba and never did.
Tjere was no reason for this. They caused [-].to lose [-] [-] ive had since 2015 and for closed on [-] house. CAPITAL ONE WRECKED [-] LIFE. I [-]'t even give them 1 [-] they should be at negitive 5 [-]


1 stars

Reviewed on October 03 2020 by Jeff H

This bank has been [-] absolute horror show to work with. I was [-] excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of [-] US to make charge for a room reservation, COne blocked it, and locked [-] account. I had called them in [-] to tell them this hotel would process this charge and gave them all [-] details. Even this is not required. But COne would not tell [-] why they declined [-] hotel charge. They would [-] NOTHING to verify it, but they unblocked [-] account and told [-] to process it again. I double checked all [-] information with [-] hotel and told them to run it again. COne refused to process [-] transaction [-] second time. Worse, they won't unlock [-] account and [-]'t accept [-] verification even though I answer all their stupid questions. Bottom [-], they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own [-]. Avoid them like [-] plague...find another back to deal with and [-]'t get fooled by their ads. Trying to solve [-] with them is like talking to 3 year olds.


5 stars

Reviewed on January 10 2020 by Anne L

I like [-] customer Represenatives


2 stars

Reviewed on December 14 2019 by Aeschlima

No response to banking [-]


1 stars

Reviewed on November 30 2019 by Lynn

You are but a number to this organization. You HAVE to speak to [-] branch where you opened your account as opposed to whichever one is convenient.. why? What’s [-] point in having multiple locations? You leave voicemails for no reason as they are not returned. If you have challenges they make arbitrary decisions instead of asking any questions. I’ve used [-] banks that care more.


1 stars

Reviewed on November 25 2019 by Al

Worst bank they dont help with cards issued by them


1 stars

Reviewed on November 25 2019 by Al

Worst bank they [-]’t help with cards issued by them


1 stars

Reviewed on November 22 2019 by GARY L

If I could give a negative number I would! This is terrible customer service contact. I have tried [-] different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only [-] #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that [-] help [-] with [-] accounts and answer questions and NOT by [-] automated system which is not user friendly! I [-] tell people to avoid this one! This is [-] WORST!!!


5 stars

Reviewed on October 09 2019 by Chris b

Ok


1 stars

Reviewed on August 13 2019 by Gwen S

If I could give them a minus ten I would. They are [-] worst. I opened a secure account with them and when I decided to close [-] [-] they could not give [-] " [-] money " back for at least 2 months. But hey they are more then capable of sending [-] a letter in 5 [-] days saying they intend to give [-] [-] money. It is a load of [-]. They are hijacking [-] MONEY to gain interest on it. They are fully capable of giving [-] [-] money back. Calked corporate and no response they are [-] worst credit card company in [-] word...


5 stars

Reviewed on June 08 2019 by Sandy T

Church mortgage [-]. This branch helped our church secure a [-]. They were so good to work with and very understanding of our needs. We are so appreciative of their help and [-] ease of getting our [-]. Thank you!


1 stars

Reviewed on May 29 2019 by Marlina P

Customer Service had a very arrogant attitude. Basically told [-] they didn’t need [-] [-].


5 stars

Reviewed on November 27 2018 by Charlet D

[-] people are great nice and very friendly [-] bank is always clean and pleasant and once they know you (which only takes about 2 visits)it only gets better I love this bank


1 stars

Reviewed on December 11 2017 by Christopher H

They [-] not work with you like they say they would. They lost a good customer who uses credit cards all [-] time. I [-] not ever get a card from them again or recommend them to anyone I know.


Branch Locations for Capital One, National Association
Capital One Bank Medium Logo
The following is a directory of all branch offices for Capital One, National Association
Pages: Previous 1 2 3 4 5 6 7 8 9 ... 11 Next
Pan Am Shopping Center Branch - Capital One
3095 Nutley Street
Fairfax, Virginia 22102
Pender Village - Capital One
3907 Fair Ridge Drive
Fairfax, Virginia 22102
Fairfax Corner Branch - Capital One
11873 Grand Commons Ave
Fairfax, Virginia 22102
IDYLWOOD PLAZA BRANCH - Capital One, National Association
7501 Leesburg Pike
Falls Church, Virginia 22102
Falls Church Branch - Capital One
1100 W. Broad Street
Falls Church, Virginia 22102
Seven Corners Branch - Capital One
6367 Seven Corners Center
Falls Church, Virginia 22102
Far Rockaway Branch - Capital One
20-10 Mott Avenue
Far Rockaway, New York 22102
Farmers Branch Branch - Capital One
13601 Midway Road
Farmers Branch, Texas 22102
EAST FARMINGDALE BRANCH - Capital One, National Association
1995 New Hwy
Farmingdale, New York 22102
HILLSIDE AVE BRANCH - Capital One, National Association
25703 Hillside Ave
Floral Park, New York 22102
Tulip Avenue Branch - Capital One
170 Tulip Avenue
Floral Park, New York 22102
Flower Mound Branch - Capital One
3548 Long Praire Road
Flower Mound, Texas 22102
FRESH MEADOWS BRANCH - Capital One, National Association
6124 188th St
Flushing, New York 22102
FLUSHING BRANCH - Capital One, National Association
4160 Main St
Flushing, New York 22102
Flushing Parsons Branch - Capital One
70-09 Parsons Boulevard
Flushing, New York 22102
Flushing Roosevelt Branch - Capital One
136-21 Roosevelt Avenue
Flushing, New York 22102
Auburndale Branch - Capital One
32-02 Francis Lewis Boulevard
Flushing, New York 22102
Folsom Branch - Capital One
13401 Cleveland Avenue
Folsom, Louisiana 22102
Forest Hills Branch - Capital One
107-18 Continental Avenue
Forest Hills, New York 22102
HUDSON LIGHT BRANCH - Capital One, National Association
177 Main St
Fort Lee, New Jersey 22102
Olde Forte Village Center Branch - Capital One
980 East Swan Creek Road
Fort Washington, Maryland 22102
North Tarrant And Quail Valley Branc - Capital One
5721 North Tarrant Parkway
Fort Worth, Texas 22102
Franklin Drive Up Branch - Capital One
501 First Street
Franklin, Louisiana 22102
Northwest Branch - Capital One
315 Northwest Boulevard
Franklin, Louisiana 22102
Franklin Lakes Branch - Capital One
840 Franklin Avenue
Franklin Lakes, New Jersey 22102
Franklin Avenue Branch - Capital One
550 Franklin Avenue
Franklin Square, New York 22102
URBANA PIKE/FREDERICK BRANCH - Capital One, National Association
5903 Buckeystown Pike
Frederick, Maryland 22102
1009 West Patrick Street Branch - Capital One
1009 West Patrick Street
Frederick, Maryland 22102
Hinks Lane Branch - Capital One
9122 Hinks Lane
Frederick, Maryland 22102
Freehold Branch - Capital One
Routes 33 And 79 (146 South Street)
Freehold, New Jersey 22102
FRISCO MAIN BRANCH - Capital One, National Association
8989 Preston Rd
Frisco, Texas 22102
Little Elm Branch - Capital One
2821 East Eldorado Parkway
Frisco, Texas 22102
VIRGINIA GATEWAY BRANCH - Capital One, National Association
13236 Gateway Center Dr
Gainesville, Virginia 22102
MADISON CRESCENT/GAINESVILLE BRANCH - Capital One, National Association
8092 Crescent Park Dr
Gainesville, Virginia 22102
12 BUREAU DR BRANCH - Capital One, National Association
12 Bureau Dr
Gaithersburg, Maryland 22102
NORTH FREDERICK BRANCH - Capital One, National Association
509 N Frederick Ave
Gaithersburg, Maryland 22102
GAITHERSBURG BRANCH - Capital One, National Association
317 Kentlands Blvd
Gaithersburg, Maryland 22102
DARNESTOWN ROAD BRANCH - Capital One, National Association
12201 Darnestown Rd
Gaithersburg, Maryland 22102
Muddy Branch Sales Center - Capital One
842 Muddy Branch Road
Gaithersburg, Maryland 22102
2000 Goshen Road Branch - Capital One
20000 Goshen Road
Gaithersburg, Maryland 22102
Galliano Branch - Capital One
16244 West Main Street
Galliano, Louisiana 22102
WAUGH CHAPEL BRANCH - Capital One, National Association
2611 Brandermill Blvd
Gambrills, Maryland 22102
Garden City 7th St. Branch - Capital One
118 Seventh Street
Garden City, New York 22102
Garden City Branch - Capital One
877 Stewart Avenue
Garden City, New York 22102
Garland Branch - Capital One
5201 North Garland Ave.
Garland, Texas 22102
Wolf Ranch Branch - Capital One
1011 W. University Ave
Georgetown, Texas 22102
FREDERICK ROAD BRANCH - Capital One, National Association
21117 Frederick Rd
Germantown, Maryland 22102
GERMANTOWN TC BRANCH - Capital One, National Association
19801 Century Blvd
Germantown, Maryland 22102
Kingsview Germantown Branch - Capital One
13408 Kingsview Village Ave
Germantown, Maryland 22102
Knolls 5 Branch - Capital One
10700 Capital One Way
Glen Allen, Virginia 22102
7937 RITCHIE HIGHWAY BRANCH - Capital One, National Association
7937 Ritchie Hwy
Glen Burnie, Maryland 22102
GLEN COVE BRANCH - Capital One, National Association
115 Forest Ave
Glen Cove, New York 22102
Glendale Branch - Capital One
70-24 Myrtle Avenue
Glendale, New York 22102
Woodhaven Branch - Capital One
83-24 Woodhaven Blvd
Glendale, New York 22102
BURNSIDE BRANCH - Capital One, National Association
1312 S Burnside Ave
Gonzales, Louisiana 22102
Great Falls Branch - Capital One
9863 Georgetown Pike
Great Falls, Virginia 22102
GREAT NECK VILLAGE BRANCH - Capital One, National Association
121 Middle Neck Rd
Great Neck, New York 22102
Great Neck Old Town Branch - Capital One
540 Middle Neck Road
Great Neck, New York 22102
GREENBELT PLAZA MALL BRANCH - Capital One, National Association
6226 Greenbelt Rd
Greenbelt, Maryland 22102
Greenbelt Branch - Capital One
7515 Greenbelt Road
Greenbelt, Maryland 22102
Greenlawn Branch - Capital One
739 Pulaski Road
Greenlawn, New York 22102
Greenport Branch - Capital One
230 Main Street
Greenport, New York 22102
Gretna Branch - Capital One
2 Westside Shopping Center
Gretna, Louisiana 22102
Hagerstown Branch - Capital One
Shank Farm Way
Hagerstown, Maryland 22102
RAILROAD BRANCH - Capital One, National Association
1200 Sw Railroad Ave
Hammond, Louisiana 22102
South Morrison Branch - Capital One, National Association
1506 S Morrison Blvd
Hammond, Louisiana 22102
Hampton Bays Branch - Capital One
95 E. Montauk Highway
Hampton Bays, New York 22102
Arundel Mills Branch - Capital One
7566 Ridge Road
Hanover, Maryland 22102
Harahan Branch - Capital One, National Association
5400 Mounes St
Harahan, Louisiana 22102
Dixieland Road Branch - Capital One
502 South Dixieland Road
Harlingen, Texas 22102
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Capital One, National Association Name Changes
The following are other names Capital One, National Association has been known by over the years:

In 1987 their name became: Hibernia National Bank.

In 2007 their name became: Capital One, National Association.

Capital One, National Association Headquarters' Locations
The following addresses are where Capital One, National Association has had their headquarters:

Moved From: MAIN STREET to Carondelet, Gravier & Union Streets, New Orleans, LA 70130.

Moved From: CARONDELET, GRAVIER & UNION STREETS to 313 Carondelet Street, New Orleans, LA 70161.

Moved From: 313 CARONDELET STREET to 1680 Capital One Drive, Mclean, VA 22102.

Moved From: 1680 Capital One Dr to 1680 Capital One Dr, Mclean, VA 22102.

Capital One, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Capital One, National Association becoming what it is today, for better or worse.

Guaranty Bank & Trust Company (1987)
Hibernia National Bank in Baton Rouge (1987)
Hibernia National Bank in Jefferson Parish (1987)
Hibernia National Bank in Lafayette (1987)
Shreveport Bank & Trust Company (1987)
Bastrop National Bank (1994)
First Commercial Bank, Franklin, Louisiana (1994)
First National Bank of Jefferson Parish (1994)
First National Bank of West Monroe (1994)
Southern National Bank at Tallulah (1994)
First State Bank and Trust Company (1995)
Pioneer Bank & Trust Company (1995)
American Bank (1995)
State Bank and Trust Company (1995)
Bank of St. John (1995)
Progressive Bank and Trust Company (1995)
Bunkie Bank & Trust Company (1996)
The First National Bank of Lake Providence (1996)
The Calcasieu-Marine National Bank of Lake Charles (1996)
St. Bernard Bank & Trust Co. (1996)
First National Bank in Mansfield (1998)
ArgentBank (1998)
Peoples Bank & Trust Company (1998)
Hibernia National Bank of Texas (1999)
First Service Bank (1999)
Beaumont Trust Company, National Association (1999)
Coastal Banc, S.S.B. (2004)
Capital One, F.S.B. (2007)
North Fork Bank (2007)
Superior Savings of New England, National Association (2008)
Chevy Chase Bank, F.S.B. (2009)
ING Bank, fsb (2012)
Capital One Bank (USA), National Association (2022)