Capital One, National Association Corporate

Capital One, National Association has 286 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.


This corporate page for Capital One, National Association includes ratings, a link to bring you to all Capital One, National Association locations in Ashburn and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.


Capital One, National Association Headquarters
Capital One, National Association Corporate Headquarters Address:
Capital One, National Association
1680 Capital One Dr
Mclean, Virginia 22102
Capital One in Ashburn
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Capital One, National Association Headquarters Phone Number: (703) 448-3747

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Capital One, National Association Headquarters Map
Capital One, National Association Location Area Map


Capital One, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Capital One, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1680 Capital One Dr
Mclean, Virginia 22102
Established:
05/22/1933
Became FDIC Insured:
01/01/1934
Corporate Website:
www.capitalone.com
Corporate Structure
Number of Branches:
286
US Bank Branches:
288
Foreign Offices:
3
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
10/03/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
CAPITAL ONE FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$468,779,830,000
Deposits:
$373,754,840,000
Deposits Held Domestically:
$373,632,981,000
Equity Capital:
$48,936,195,000
Net Income:
$4,430,840,000
Additional Websites where they accept or solicit for deposits:
https://intellix.capitalonebank.com
https://lbox.capitalonebank.com/
https://ach3.capitalonebank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Richmond
Regulator:
OCC
Branch Locations for Capital One, National Association
Capital One Bank Medium Logo
The following is a directory of all branch offices for Capital One, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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Abbeville Branch - Capital One, National Association
2425 Veterans Memorial Dr
Abbeville, Louisiana 22102
Abbeville Branch Drive Up - Capital One
407 Charity Street
Abbeville, Louisiana 22102
Addison Branch - Capital One
3790 Beltline Road
Addison, Texas 22102
Monsey Branch - Capital One
166 Route 59
Airmont, New York 22102
Albertson Branch - Capital One
983 Willis Ave.
Albertson, New York 22102
MACARTHUR BRANCH - Capital One, National Association
3701 Jackson St
Alexandria, Louisiana 22102
MEDICAL TERRACE BRANCH - Capital One, National Association
211 4th St
Alexandria, Louisiana 22102
Alx Mob Drive Up Branch - Capital One
818 Fourth Street
Alexandria, Louisiana 22102
Alexandria Main Office - Capital One
934 Third Street
Alexandria, Louisiana 22102
SOUTH WASHINGTON BRANCH - Capital One, National Association
500 S Washington St
Alexandria, Virginia 22102
BEACON MALL BRANCH - Capital One, National Association
6790 Richmond Hwy
Alexandria, Virginia 22102
Bradlee Shopping Center Branch - Capital One
3690-A King Street
Alexandria, Virginia 22102
Carlyle Place Branch - Capital One
2051 Jamieson Ave, Suite 150
Alexandria, Virginia 22102
Franconia Branch - Capital One
5511 Franconia Rd
Alexandria, Virginia 22102
Allen Branch - Capital One
1219 West Mcdermott
Allen, Texas 22102
ANNANDALE BRANCH - Capital One, National Association
7030 Little River Tpke
Annandale, Virginia 22102
Bradlick Shopping Center Branch - Capital One
7000 Bradlick Shopping Center
Annandale, Virginia 22102
2063 WEST STREET - Capital One, National Association
2063 West St
Annapolis, Maryland 22102
Village Greens Of Annapolis Branch - Capital One
501 South Cherry Grove Avenue
Annapolis, Maryland 22102
North Arlington Branch - Capital One
2219 North Collins Street
Arlington, Texas 22102
Waverly Hills Branch - Capital One, National Association
4700 Langston Blvd
Arlington, Virginia 22102
CRYSTAL CITY II BRANCH - Capital One, National Association
2100 F Crystal Drive
Arlington, Virginia 22102
BALLSTON COMMON MALL BRANCH - Capital One, National Association
4238 Wilson Blvd
Arlington, Virginia 22102
South Hayes Branch - Capital One
1100 South Hayes Street
Arlington, Virginia 22102
Wilson Boulevard Branch - Capital One
1100 Wilson Boulevard
Arlington, Virginia 22102
Columbia Pike Branch - Capital One
3532 Columbia Pike
Arlington, Virginia 22102
Reagan National Airport Branch - Capital One
2401 Smith Boulevard, Room B2518
Arlington, Virginia 22102
Lee Highway George Mason Branch - Capital One
5222 Lee Highway
Arlington, Virginia 22102
ASHBURN BRANCH - Capital One, National Association
44151 Ashburn Shopping Plz
Ashburn, Virginia 22102
Ashburn Town Square - Capital One
43931 Farmwell Hunt Plaza
Ashburn, Virginia 22102
Broadlands Center Branch - Capital One
43200 Broadlands Center Plaza
Ashburn, Virginia 22102
Ditmars Blvd Branch - Capital One
22-04 31st Street
Astoria, New York 22102
Atlanta Branch - Capital One
107 Loop 59
Atlanta, Texas 22102
Atlantic Beach Branch - Capital One
2025 Park Street
Atlantic Beach, New York 22102
WILLOWCREEK BRANCH - Capital One, National Association
2301 E Riverside Dr
Austin, Texas 22102
William Cannon Branch - Capital One
4301 W William Cannon Drive
Austin, Texas 22102
Slaughter Branch - Capital One
301 W. Slaughter Lane, Building A
Austin, Texas 22102
Braker & Stonelake Branch - Capital One
4200 West Braker Lane
Austin, Texas 22102
North Lamar Branch - Capital One
9602 North Lamar Blvd
Austin, Texas 22102
Babylon Village Branch - Capital One
124 West Main Street
Babylon, New York 22102
BAILEYS CROSSROADS BRANCH - Capital One, National Association
3499 S Jefferson St
Baileys Crossroads, Virginia 22102
Baker Branch - Capital One
2082 Main Street
Baker, Louisiana 22102
SOUTH BALDWIN BRANCH - Capital One, National Association
2303 Grand Ave
Baldwin, New York 22102
MONDAWMIN MALL BRANCH - Capital One, National Association
2401 Liberty Heights Ave Ste 2725
Baltimore, Maryland 22102
MT CLARE JUNCTION BRANCH - Capital One, National Association
1241 W Pratt St
Baltimore, Maryland 22102
REISTERSTOWN BRANCH - Capital One, National Association
6504 Reisterstown Rd
Baltimore, Maryland 22102
BASTROP BRANCH - Capital One, National Association
101 S Franklin St
Bastrop, Louisiana 22102
SHERWOOD FOREST DRIVE UP BRANCH - Capital One, National Association
11221 Coursey Blvd
Baton Rouge, Louisiana 22102
INDUSTRIPLEX BRANCH - Capital One, National Association
6581 Siegen Ln
Baton Rouge, Louisiana 22102
BROADMOOR BRANCH - Capital One, National Association
9638 Florida Blvd
Baton Rouge, Louisiana 22102
JEFFERSON HIGHWAY BRANCH - Capital One, National Association
8009 Jefferson Hwy
Baton Rouge, Louisiana 22102
DELMONT VILLAGE BRANCH - Capital One, National Association
5175 Plank Rd
Baton Rouge, Louisiana 22102
SHENANDOAH BRANCH - Capital One, National Association
6040 Jones Creek Rd
Baton Rouge, Louisiana 22102
COLLEGE DRIVE BRANCH - Capital One, National Association
3110 College Dr
Baton Rouge, Louisiana 22102
Bluebonnet Branch - Capital One
6920 Bluebonnet Boulevard
Baton Rouge, Louisiana 22102
Government Street Branch - Capital One
5220 Government Street
Baton Rouge, Louisiana 22102
Tom Drive Branch - Capital One
8031 Airline Highway
Baton Rouge, Louisiana 22102
Central Branch - Capital One
13363 Hooper Road
Baton Rouge, Louisiana 22102
Oneal Lane Branch - Capital One
2390 O'neal Lane
Baton Rouge, Louisiana 22102
Highland Rd Branch - Capital One
19980 Highland Road
Baton Rouge, Louisiana 22102
Burbank Branch - Capital One
9817 Bluebonnet Blvd
Baton Rouge, Louisiana 22102
Tiger Town Branch - Capital One
3350b Highland Rd
Baton Rouge, Louisiana 22102
Baton Rough Main Office - Capital One
440 Third Street
Baton Rouge, Louisiana 22102
SOUTH SHORE MALL BRANCH - Capital One, National Association
1701 Sunrise Hwy
Bay Shore, New York 22102
NORTHERN & BELL BRANCH - Capital One, National Association
4505 Bell Blvd
Bayside, New York 22102
Windsor Park Branch - Capital One
73-16 Bell Blvd
Bayside, New York 22102
Bay Terrace Branch - Capital One
211-47 26th Avenue
Bayside, New York 22102
Bayside Main Branch - Capital One
214-01 Northern Blvd
Bayside, New York 22102
Northern & Bell Branch - Capital One
45-05 Bell Blvd
Bayside, New York 22102
GATEWAY BRANCH - Capital One, National Association
3775 Stagg Dr
Beaumont, Texas 22102
Phelan Boulevard Branch - Capital One
6363 Phelan Boulevard
Beaumont, Texas 22102
Midtown Branch - Capital One
3475 Phelan Boulevard
Beaumont, Texas 22102
Dowlen Rd. Branch - Capital One
3950 N. Dowlen Rd.
Beaumont, Texas 22102
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Capital One, National Association Complaints

View More Capital One, National Association Complaints:
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Complaint ID: 8205153

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Other features, terms, or problems

Subissue: Other problem

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint: On XX/XX/XXXX, my credit card statement was credited with an {$880.00} payment. I didn't recognize this payment. On XX/XX/XXXX, I contacted Capital One to alert them to this problem. I asked them where the payment came from, and Capital One told me that it came from a third party payer service and didn't have any further information. They assured me it was a legitimate payment and that I needed to take no action. Without any further contact on this issue, the company suddenly reversed this payment on XX/XX/XXXX, nearly XXXX months after I first contacted them. They did not warn me this was going to happen, nor did they make any explanation for this. When I called them, they insisted it had been an erroneous payment all along and had notified me that they were going to charge back the payment. They had not contacted me, nor had they sent a letter. They sent me a letter - dated XX/XX/XXXX - only after I contacted them to ask about the {$880.00} charge back. This was an accounting error on Capital One 's part, and when I first contacted me they assured me that the payment was legitimate and that I needed to take no action. I made a good faith effort to resolve the issue when it happened. To now suddenly be charged these funds, after being told they were a legitimate payment, is unfair and appears to be a violation of the XXXX.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8204719

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Subissue: Sent card you never applied for

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint: Capital One applied for a card XX/XX/2024

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8204691

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint: Credit reporting act the list of accounts below has violated my federally protected consuer eights to privacy and confidenitality stated on credit laws anything on my credit report should be concent by me only should given any eport with out my permission

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Capital One, National Association Complaints:
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Capital One, National Association Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 14 reviews.

4297-Capital One

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on June 24 2021 by Sarah B

They took [-] Targeted [-] [-] and [-] I was trying to say I was committing fraud, froze [-] account and took every [-] I had. and [-] they were returning it to [-] sba and never did.
Tjere was no reason for this. They caused [-].to lose [-] [-] ive had since 2015 and for closed on [-] house. CAPITAL ONE WRECKED [-] LIFE. I [-]'t even give them 1 [-] they should be at negitive 5 [-]


1 stars

Reviewed on October 03 2020 by Jeff H

This bank has been [-] absolute horror show to work with. I was [-] excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of [-] US to make charge for a room reservation, COne blocked it, and locked [-] account. I had called them in [-] to tell them this hotel would process this charge and gave them all [-] details. Even this is not required. But COne would not tell [-] why they declined [-] hotel charge. They would [-] NOTHING to verify it, but they unblocked [-] account and told [-] to process it again. I double checked all [-] information with [-] hotel and told them to run it again. COne refused to process [-] transaction [-] second time. Worse, they won't unlock [-] account and [-]'t accept [-] verification even though I answer all their stupid questions. Bottom [-], they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own [-]. Avoid them like [-] plague...find another back to deal with and [-]'t get fooled by their ads. Trying to solve [-] with them is like talking to 3 year olds.


5 stars

Reviewed on January 10 2020 by Anne L

I like [-] customer Represenatives


2 stars

Reviewed on December 14 2019 by Aeschlima

No response to banking [-]


1 stars

Reviewed on November 30 2019 by Lynn

You are but a number to this organization. You HAVE to speak to [-] branch where you opened your account as opposed to whichever one is convenient.. why? What’s [-] point in having multiple locations? You leave voicemails for no reason as they are not returned. If you have challenges they make arbitrary decisions instead of asking any questions. I’ve used [-] banks that care more.


1 stars

Reviewed on November 25 2019 by Al

Worst bank they dont help with cards issued by them


1 stars

Reviewed on November 25 2019 by Al

Worst bank they [-]’t help with cards issued by them


1 stars

Reviewed on November 22 2019 by GARY L

If I could give a negative number I would! This is terrible customer service contact. I have tried [-] different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only [-] #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that [-] help [-] with [-] accounts and answer questions and NOT by [-] automated system which is not user friendly! I [-] tell people to avoid this one! This is [-] WORST!!!


5 stars

Reviewed on October 09 2019 by Chris b

Ok


1 stars

Reviewed on August 13 2019 by Gwen S

If I could give them a minus ten I would. They are [-] worst. I opened a secure account with them and when I decided to close [-] [-] they could not give [-] " [-] money " back for at least 2 months. But hey they are more then capable of sending [-] a letter in 5 [-] days saying they intend to give [-] [-] money. It is a load of [-]. They are hijacking [-] MONEY to gain interest on it. They are fully capable of giving [-] [-] money back. Calked corporate and no response they are [-] worst credit card company in [-] word...


5 stars

Reviewed on June 08 2019 by Sandy T

Church mortgage [-]. This branch helped our church secure a [-]. They were so good to work with and very understanding of our needs. We are so appreciative of their help and [-] ease of getting our [-]. Thank you!


1 stars

Reviewed on May 29 2019 by Marlina P

Customer Service had a very arrogant attitude. Basically told [-] they didn’t need [-] [-].


5 stars

Reviewed on November 27 2018 by Charlet D

[-] people are great nice and very friendly [-] bank is always clean and pleasant and once they know you (which only takes about 2 visits)it only gets better I love this bank


1 stars

Reviewed on December 11 2017 by Christopher H

They [-] not work with you like they say they would. They lost a good customer who uses credit cards all [-] time. I [-] not ever get a card from them again or recommend them to anyone I know.


Capital One, National Association Name Changes
The following are other names Capital One, National Association has been known by over the years:

In 1987 their name became: Hibernia National Bank.

In 2007 their name became: Capital One, National Association.

Capital One, National Association Headquarters' Locations
The following addresses are where Capital One, National Association has had their headquarters:

Moved From: MAIN STREET to Carondelet, Gravier & Union Streets, New Orleans, LA 70130.

Moved From: CARONDELET, GRAVIER & UNION STREETS to 313 Carondelet Street, New Orleans, LA 70161.

Moved From: 313 CARONDELET STREET to 1680 Capital One Drive, Mclean, VA 22102.

Moved From: 1680 Capital One Dr to 1680 Capital One Dr, Mclean, VA 22102.

Capital One, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Capital One, National Association becoming what it is today, for better or worse.

Guaranty Bank & Trust Company (1987)
Hibernia National Bank in Baton Rouge (1987)
Hibernia National Bank in Jefferson Parish (1987)
Hibernia National Bank in Lafayette (1987)
Shreveport Bank & Trust Company (1987)
Bastrop National Bank (1994)
First Commercial Bank, Franklin, Louisiana (1994)
First National Bank of Jefferson Parish (1994)
First National Bank of West Monroe (1994)
Southern National Bank at Tallulah (1994)
First State Bank and Trust Company (1995)
Pioneer Bank & Trust Company (1995)
American Bank (1995)
State Bank and Trust Company (1995)
Bank of St. John (1995)
Progressive Bank and Trust Company (1995)
Bunkie Bank & Trust Company (1996)
The First National Bank of Lake Providence (1996)
The Calcasieu-Marine National Bank of Lake Charles (1996)
St. Bernard Bank & Trust Co. (1996)
First National Bank in Mansfield (1998)
ArgentBank (1998)
Peoples Bank & Trust Company (1998)
Hibernia National Bank of Texas (1999)
First Service Bank (1999)
Beaumont Trust Company, National Association (1999)
Coastal Banc, S.S.B. (2004)
Capital One, F.S.B. (2007)
North Fork Bank (2007)
Superior Savings of New England, National Association (2008)
Chevy Chase Bank, F.S.B. (2009)
ING Bank, fsb (2012)
Capital One Bank (USA), National Association (2022)