Capital One, National Association has 295 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.
Below you will find ratings, the closest Capital One, National Association near you, reviews, Capital One, National Association corporate information, directions, ABA routing numbers, Capital One, National Association's corporate headquarters, complaints filed with the government and consumer boards, office hours, their phone number, online banking website, and branch locations.
1.5 out of 5 stars from 10 reviews.
They took my Targeted Advance grant and said I was trying to say I was committing fraud, froze my account and took every penny I had. and said they were returning it to the sba and never did.
Tjere was no reason for this. They caused me.to lose my business ive had since 2015 and for closed on my house. CAPITAL ONE WRECKED MY LIFE. I don't even give them 1 star they should be at negitive 5 stars
This bank has been an absolute horror show to work with. I was an excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of the US to make charge for a room reservation, COne blocked it, and locked the account. I had called them in advance to tell them this hotel would process this charge and gave them all the details. Even this is not required. But COne would not tell me why they declined the hotel charge. They would do NOTHING to verify it, but they unblocked the account and told me to process it again. I double checked all the information with the hotel and told them to run it again. COne refused to process the transaction the second time. Worse, they won't unlock the account and don't accept my verification even though I answer all their stupid questions. Bottom line, they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own stock. Avoid them like the plague...find another back to deal with and don't get fooled by their ads. Trying to solve problems with them is like talking to 3 year olds.
I like the customer Represenatives
No response to banking problems
Worst bank they dont help with cards issued by them
Worst bank they don’t help with cards issued by them
If I could give a negative number I would! This is terrible customer service contact. I have tried four different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only the #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that will help me with my accounts and answer questions and NOT by an automated system which is not user friendly! I will tell people to avoid this one! This is the WORST!!!
If I could give them a minus ten I would. They are the worst. I opened a secure account with them and when I decided to close the said they could not give me " my money " back for at least 2 months. But hey they are more then capable of sending me a letter in 5 business days saying they intend to give me my money. It is a load of shit. They are hijacking MY MONEY to gain interest on it. They are fully capable of giving me my money back. Calked corporate and no response they are the worst credit card company in the word...
Customer Service had a very arrogant attitude. Basically told me they didn’t need my business.
They do not work with you like they say they would. They lost a good customer who uses credit cards all the time. I will not ever get a card from them again or recommend them to anyone I know.