๐Ÿฆ Where's My Bank

Discover Bank

FDIC #5649 ๐Ÿ“ Greenwood, Delaware

Discover Bank is a commercial bank, state charter and fed nonmember, supervised by the fdic. established in 08/30/1911. With assets of $141.23 Billion, it operates 0 domestic branches.

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2.3
โ˜…โ˜…โ˜…โ˜…โ˜…
16 Reviews
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Customer Reviews

2.3 โ˜…

Based on 16 ratings

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Reviews are moderated before posting. No profanity or personal attacks.
โ˜…โ˜…โ˜…โ˜…โ˜… jtdesigner
July 13, 2025

Don't put your money in an IRA savings here.....you can't take it out for 60 days, even though it's illegal to hold someone's money for that long

โ˜…โ˜†โ˜†โ˜†โ˜† carl
January 05, 2024

[-] is basically legalized terrorism. They held [-] $10K CD deposit hostage until I did everything except send [-] family bible for identity. I live in Costa [-] and they would not send [-] their" Security [-] " . I'm seeking others with complaints for possible [-] [-] !

โ˜…โ˜†โ˜†โ˜†โ˜† Ranjit
August 29, 2023

Hopless, admant, impractical, completely insetitivity to customer's issues and [-] created by Dicover Bank's own inadequate, impractical and INEFICIENT services to customer to get timely funds transferred in spite of instructions and clarification with providing all [-] Info [-] asked for. Never admitted their own impractical individualisitc rules madeup by each department regardless of requried [-]-ordination for efficient and timely services to customers, Each department seem to have their own narrow individualistice rule even in [-] even if [-] conflict with other department at [-] AND acting as not responsible to anyone higher up like Corporate Office or anyone at [-] TOP. Baiscally worst than Thirdclass service.

โ˜…โ˜†โ˜†โ˜†โ˜† Not H
July 12, 2022

[-] bank has basically stolen [-] money. They wont let [-] [-] [-] [-] and although friendly customer service people have tried to help, I still cant get [-] [-] after two weeks.. .

โ˜…โ˜†โ˜†โ˜†โ˜† Patty
July 02, 2022

[-]'t put your money in this bank. I have been calling Fraud depatment for days to get [-] 10k refunded. No matter what time of day I receive a recorded [-] either stating there is no one to take mt call or there is a 2 to 3 HOUR wait to speak to [-] agent!!!!!! What [-] you have 2 people answering calls for [-] entire country?.

Community Reinvestment Act (CRA) Rating
Latest Exam: October 1, 2022
Satisfactory
What is CRA? The Community Reinvestment Act (CRA) is a federal law that encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods.

Rating History

October 1, 2022
Satisfactory
June 1, 2020
Outstanding
March 1, 2018
Outstanding
January 1, 2016
Outstanding
November 1, 2012
Satisfactory
March 1, 2010
Outstanding
April 1, 2005
Outstanding
January 1, 2002
Satisfactory
June 1, 1999
Satisfactory
January 1, 1997
Satisfactory
July 1, 1995
Needs to Improve
๐Ÿ›๏ธ CFPB Complaint Summary
18,501

Total Complaints Filed (Last 3 Yrs)

Timely Response Rate100%
Dispute Rate0%

Top Complaint Categories:

  • Credit reporting or other personal consumer reports 36%
  • Credit card 30%
  • Credit card 30%
View Discover Bank CFPB Consumer Complaints History
๐Ÿ’ฐ Financial Strength
Total Assets$141.23 Billion
Total Deposits$106.81 Billion
Equity Capital$12.36 Billion
Net Income$2.32 Billion
๐Ÿ“ˆ Performance
ROA2.31%
ROE25.58%
Financial Terms:
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.
๐Ÿ“ž Contact & Location
Address502 E Market St
Greenwood, Delaware 19950
๐Ÿ“‹ Corporate Structure
Established08/30/1911
FDIC Cert5649
Holding CoDiscover Financial Services
Parent CertNA - Not listed as a child of a larger bank.
Last ChangeAugust 31, 2022
Foreign Offices0
SAIF InsuredNo
State CharteredYes
๐Ÿ•ฐ๏ธ Lobby Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

๐Ÿ“œ Institutional History

2020
Merger / Acquisition
Acquired: Bank Of New Castle
2004
Name Change
Name became: Changed Institution Name To Discover Bank.
1998
Relocation
Moved HQ to: 100 West Market Street, Greenwood, DE 19950.
1996
Relocation
Moved HQ to: 12 Read's Way, Newcastle, DE 19720.
1987
Relocation
Moved HQ to: 12 Read's Way, New Castle, DE 19720.
1986
Relocation
Moved HQ to: 12 Read's Way, Newcastle, DE 19720.