Manufacturers and Traders Trust Company has 1,054 banking locations. Their corporate headquarters address is listed as: 1 M And T Plz in Buffalo New York.
This corporate page for Manufacturers and Traders Trust Company includes ratings, links to all Manufacturers and Traders Trust Company branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Manufacturers and Traders Trust Company Corporate Headquarters Address:
Manufacturers and Traders Trust Company
1 M And T Plz
Buffalo, New York 14203
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Manufacturers and Traders Trust Company Headquarters Phone Number:
(716)-842-4470
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Manufacturers and Traders Trust Company Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1 M And T Plz
Buffalo, New York 14203
Became FDIC Insured:
01/01/1934
Corporate Website:
www.mtb.com
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
10/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
M&T BANK CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$166,863,919,000
Deposits Held Domestically:
$166,827,144,000
Equity Capital:
$25,202,849,000
Net Income:
$2,141,116,000
FDIC Supervisory Region:
New York
Federal Reserve District:
Washington
FDIC Field Office:
Syracuse
The following is a directory of all branch offices for Manufacturers and Traders Trust Company. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Manufacturers and Traders Trust Company Complaints:
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Complaint ID: 8117101
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Closing on a mortgage
Subissue: Delays with the closing process
Company: M&T BANK CORPORATION
Complaint: For a quarter of a century, I have called this farm my home, tending to its every need. However, around XXXX, XXXX XXXX relinquished my mortgage to M & T Bank. Despite the change in ownership, I remained steadfast in my commitment to timely payments. Recently, as I made the difficult decision to sell my beloved property due to financial constraints, an unsettling truth came to light. It came to my attention that M & T Bank had failed to accurately document their acquisition of my property as a mortgage holder at the XXXX XXXX Tennessee courthouse. Since the anticipated closing date of XX/XX/XXXX, I have tirelessly reached out to M & T Bank on a daily basis, desperately seeking their assistance in rectifying the erroneous deed at the XXXX XXXX Tennessee courthouse. With the impending sale of my farm hanging in the balance, I have pleaded and implored for their intervention. Countless conversations with supervisors have only resulted in deceitful promises, leaving me feeling utterly betrayed each time I make a call to them. In my vulnerable state as an elderly woman battling a XXXX XXXX XXXX XXXX I cant help but feel exploited. I beseech anyone who can offer aid to please step forward. My contact number is XXXX, and my email address is XXXX. My fervent plea is for M & T Bank to rectify the deed at the XXXX XXXX Tennessee courthouse promptly and accurately, utilizing either a deed of trust or warranty deed, so that I may proceed with the closing on my farm and fulfill my obligations to them.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 223730
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account
Subissue:
Company: M&T BANK CORPORATION
Complaint:
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Complaint ID: 4068816
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Charged fees or interest you didn't expect
Subissue:
Company: M&T BANK CORPORATION
Complaint: At the end of XX/XX/XXXX, I attempted to make a payment on a personal loan I had with M & T Bank, only to find out the loan had been paid off without my knowledge. I suspected it was a mistake and called to find out what happened only to be told by my loan officer, XXXX, that he couldn't tell me where the funds came from and that I should " not worry about it, since it's paid off. '' The loan was closed and an additional {$3500.00} was sent to me via check. I deposited that money into my savings account and sat on it, strongly suspecting it wasn't mine but not knowing to whom it actually belonged. I also received a letter dated XX/XX/XXXX, informing me that the loan had been paid off and closed.
It turns out, a car dealership from whom I purchased a vehicle in early XXXX sent a payoff amount for my trade-in to the wrong bank. ( In order to facilitate the sale of the vehicle, the dealership actually issued a second payment to the correct bank. ) The dealership had been attempting to recover the funds mistakenly sent to M & T Bank beginning less than 48 hours after the mistake had been made.
On XX/XX/XXXX, I received a phone call from M & T Bank informing me that there had been a mistake and that they had taken out ( WITHOUT my authorization or signature ) a new loan in my name back-dated to XX/XX/XXXX and were taking ( again, without needing my signature or other authorization ) the amount of {$3500.00} from my savings account to rectify the mistake.
Meanwhile, the dealership had been trying to get its money back unsuccessfully until the funds were returned to them on XX/XX/XXXX. So that means that, during all this time, M & T Bank had possession of the funds.
My complaint against M & T Bank is this : they have issued a new loan in my name with backdated interest to XX/XX/XXXX in the amount of {$110.00}. It can not be stressed enough - this is interest on money that was in their possession during this period of time. The dealership had not been reimbursed, and I did not have an open account from XXXX until XXXX.
The remaining balance of the loan at the time the mistake was made was {$4000.00}. The loan reopened in my name was either reopened without my knowledge in XX/XX/XXXX or backdated to accrue interest from XX/XX/XXXX and was reopened in the amount of {$4100.00}.
I have spoken to several members of M & T Bank, from the branch manager to the corporation 's customer service line. I have told them that the loan should have been reopened in the amount of {$4000.00}. All of them told me " tough luck '' and refuse to change the amount.
It should be noted that, given the fact that my " new '' loan number is the same as my " old '' loan number, it would appear that M & T Bank has actually attempted to erase the mistake from its accounting records altogether.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
4 out of 5 stars from 5 reviews.
588-Manufacturers and Traders Trust Company
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on July 27 2022 by Beverly J
Have had some longstanding concerns over shabby appearance of [-] outside of this location: exposed dumpster next to bank, a [-] eyesore; trash on ground around bank; lawn signs on bank property that advertise other businesses; boarded up window awaiting [-] replacement; ugly concrete planters on Villa Ave which need some paint/resurfacing/etc and better plants inluding some greenery that would be green year round. There doesn't seem to be much pride taken in [-] appearance of this bank.
Reviewed on April 22 2022 by Christy M
I'm very frustrated with being told [-] banking app is [-] time then being told it is not which resulted in [-] overdraft fee on [-] account. When calling [-] local branch I'm not being assisted.
Reviewed on January 15 2022 by ANY
[-] never bank with a bank chosing politics over customers!
Reviewed on October 23 2020 by Loren S
Reviewed on May 21 2020 by Sherry S
Well I must say that for [-] pass week and half I was trying to [-] a [-] account with your bank and spoke to [-] people by phone. To no avail, unsuccessfully. I understand that 19 has changed alot of things and specifically [-] we [-]. I was told ( by 5 bank tellers) I could get a number to make a [-] deposit. So many businesses have made [-] necessary changes to accommodate [-] changes, so why was it so difficult to [-] up a [-] SAVING ACCOUNT. I LIVE IN FUQUAY VARINA. Everyone I spoke to was very nice.
The following addresses are where Manufacturers and Traders Trust Company has had their headquarters:
Moved From: ONE M AND T PLAZA to One M And T Plaza, Buffalo, NY 14203.
Moved From: 1 M And T Plz to 1 M And T Plz, Buffalo, NY 14203.
The following shows transitions that are what have ultimately result in Manufacturers and Traders Trust Company becoming what it is today, for better or worse.
First Empire Bank - New York (1976)
The First National Bank of Highland (1992)
Central Trust Company (1992)
Endicott Trust Company (1992)
Citizens Savings Bank FSB (1995)
The East New York Savings Bank (1997)
Franklin First Savings Bank (1998)
OnBank & Trust Co. (1998)
First National Bank of Rochester (1999)
Keystone Financial Bank, National Association (2000)
Premier National Bank (2001)
Allfirst Bank (2003)
Allfirst Trust Company National Association (2003)
Allfirst Trust Company of Pennsylvania, National Association (2003)
Allfirst Financial Center National Association (2003)
Partners Trust Bank (2007)
Partners Trust Municipal Bank (2008)
Provident Bank of Maryland (2009)
Hudson City Savings Bank (2015)
People's United Bank, National Association (2022)