Manufacturers and Traders Trust Company has 1,054 banking locations. Their corporate headquarters address is listed as: 1 M And T Plz in Buffalo New York.
This corporate page for Manufacturers and Traders Trust Company includes ratings, links to all Manufacturers and Traders Trust Company branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Manufacturers and Traders Trust Company Corporate Headquarters Address:
Manufacturers and Traders Trust Company
1 M And T Plz
Buffalo, New York 14203
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Manufacturers and Traders Trust Company Headquarters Phone Number:
(716)-842-4470
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Manufacturers and Traders Trust Company Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1 M And T Plz
Buffalo, New York 14203
Became FDIC Insured:
01/01/1934
Corporate Website:
www.mtb.com
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
10/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
M&T BANK CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$166,863,919,000
Deposits Held Domestically:
$166,827,144,000
Equity Capital:
$25,202,849,000
Net Income:
$2,141,116,000
FDIC Supervisory Region:
New York
Federal Reserve District:
Washington
FDIC Field Office:
Syracuse
![M&T Medium Logo](/images/m&t-bank-md.png)
The following is a directory of all branch offices for Manufacturers and Traders Trust Company. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Manufacturers and Traders Trust Company Complaints:
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Complaint ID: 8514021
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Company: M&T BANK CORPORATION
Complaint: I ATTEMPTED to do an XXXX XXXX XXXX with a XXXX XXXX XXXX back in XXXX for which they fabricated medical information and committed medical fraud. They stated I had XXXX XXXX and could get XXXX XXXX XXXX XXXX I simultaneously had my primary XXXX XXXX XXXX XXXX for which I have the medical records stating that there wasnt any XXXX most likely but possibly there was XXXX and that I was XXXX. In the end I never got the service that I paid {$8000.00} for. This XXXX clinic could not even supply me with medical records that this was attempted or anything which is another violation of medical law. THE MERCHANT OFFERED TO REFUND ME AND NEVER DID. I put this on my M & T bank credit card for which they did refund me the medication amount but the {$8000.00} clinic amount they are not refunding me despite the fact that the merchant stated multiple times that they would give me a refund! I have an email from the merchant stating they would email me dated XX/XX/year> and the bank is refusing to acknowledge that and take the money back. furthermore, this bank is just sending me copies of an agreement of what I would pay for if I actually went through with this XXXX XXXX XXXX attempt. The bank does not have any record that I actually went through with it. I signed the papers on XX/XX/XXXX do you sign papers, start medication and have your XXXX retrieved in the same day? No the XXXX XXXX XXXX XXXX XXXX XXXX lasts for 14 days. My XXXX retrieval would have been somewhere between XX/XX/XXXX and XX/XX/XXXX. Where are the records that show that I went through with it and they had a right to keep my money? And furthermore why is it being ignored that the company offered to refund me? They even had me sign a release and still I never got my money. I will include correspondences with that woman, XXXX XXXX, who is their patient relations manager. I signed a release for them and have been asking the whereabouts of my check since then and they never get back to me. They tricked me into signing a release saying I wouldnt sue them. Again MT has a picture of them offering me a refund and doesnt provide any documentation that I went through with XXXX XXXX XXXXe because I didnt, because it was canceled. That is in violation of United States credit laws. If merchant promises a refund, the bank is supposed to take the money back on behalf of the customer, and they are refusing to do so. If this cant be resolved here, Im going to take it to arbitration because you are not providing me with that information which is illegal.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8501992
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: M&T BANK CORPORATION
Complaint: I have a joint account with my wife. We both attend XXXX XXXX XXXX XXXX. We both received checks from our college, totaling {$6100.00}. They said, the money will be deposited tomorrow morning. My wife woke up in the morning, saw the money in the account, and spent {$920.00} to pay our bills. Then, suddenly, the rest of the money was gone. Its weird since we only spent {$920.00} and yet we were at a negative balance of {$920.00} in our bank accounts. When we called them, they said, we have a legal hold on the money. You should call the fraud prevention department. When we called the fraud department, they werent making any sense ; they were acting like they had no idea what was going on. We called four different numbers and asked when our money was coming because we have a newborn and a toddler to take care of. They all gave us different answers : the XXXX person said XXXX days, the XXXX said XXXX days, and the XXXX person said until Tuesday, which is XXXX days from when we deposited the check.
All I want is for them to explain it to us professionally and clearly about whats happening. At least I want them to be honest. My wife and I felt discriminated against since we are both XXXX ; Im XXXX and shes XXXX. I dont want to play the XXXX XXXX ; I dont think Im XXXX, and I dont think everyone is XXXX. But I feel like because of our XXXX and income, they think we will make a fake check and commit fraud, which bothers me. The reason why our income is low is that we are XXXX XXXX and only work part-time. We really depend on the money our college sends us to help us financially.
You will never see a check as real as the one we gave them. Our college uses XXXX XXXX XXXX checks, and XXXX is a very large bank ; they should know how to detect a XXXX XXXX XXXX check. Our check name matches our ID name. It has our college address and phone number. The check has all the information provided to prove it is real. There is no need to hold it for too long ; we need the money now. My wife couldnt pick up her car at the mechanic shop because it costs {$3000.00} to fix her SUV. Thankfully, after explaining it to our mechanic, he said he doesnt mind letting us leave our car until we get the money They also locked my wife out of her account, so she couldnt log in. When she called customer service, for some reason, they helped her log back in.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8487827
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: M&T BANK CORPORATION
Complaint: Dear Sir/madam : On XX/XX/2024, XXXX XXXX refund my purchase in the amount of {$190.00} to my M7T Bank account ( see attached ). Unfortunately, M & T Bank refuses to place or show the funds in my checking account. I sent M & T Bank a message via there online portal and they acknowledged receipt of my email.
I called M & T Bank located at XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ) XXXX to speak to associate XXXX XXXX XXXX XXXX and XXXX. XXXX XXXX stated that he would call me backwhen I called him the first time. Since a hour had past, I decided to call XXXX XXXX back again and I was advised by a XXXX employee that XXXX XXXX was with a client and that he would call me back. He NEVER DID!
I then sent XXXX XXXX a email ( see attached ) and unfortunately, he never responded. I would like to know, WHY is M & T Bank holding my funds hostage so that I can not use them?
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
4 out of 5 stars from 5 reviews.
588-Manufacturers and Traders Trust Company
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on July 27 2022 by Beverly J
Have had some longstanding concerns over shabby appearance of [-] outside of this location: exposed dumpster next to bank, a [-] eyesore; trash on ground around bank; lawn signs on bank property that advertise other businesses; boarded up window awaiting [-] replacement; ugly concrete planters on Villa Ave which need some paint/resurfacing/etc and better plants inluding some greenery that would be green year round. There doesn't seem to be much pride taken in [-] appearance of this bank.
Reviewed on April 22 2022 by Christy M
I'm very frustrated with being told [-] banking app is [-] time then being told it is not which resulted in [-] overdraft fee on [-] account. When calling [-] local branch I'm not being assisted.
Reviewed on January 15 2022 by ANY
[-] never bank with a bank chosing politics over customers!
Reviewed on October 23 2020 by Loren S
Reviewed on May 21 2020 by Sherry S
Well I must say that for [-] pass week and half I was trying to [-] a [-] account with your bank and spoke to [-] people by phone. To no avail, unsuccessfully. I understand that 19 has changed alot of things and specifically [-] we [-]. I was told ( by 5 bank tellers) I could get a number to make a [-] deposit. So many businesses have made [-] necessary changes to accommodate [-] changes, so why was it so difficult to [-] up a [-] SAVING ACCOUNT. I LIVE IN FUQUAY VARINA. Everyone I spoke to was very nice.
The following addresses are where Manufacturers and Traders Trust Company has had their headquarters:
Moved From: ONE M AND T PLAZA to One M And T Plaza, Buffalo, NY 14203.
Moved From: 1 M And T Plz to 1 M And T Plz, Buffalo, NY 14203.
The following shows transitions that are what have ultimately result in Manufacturers and Traders Trust Company becoming what it is today, for better or worse.
First Empire Bank - New York (1976)
The First National Bank of Highland (1992)
Central Trust Company (1992)
Endicott Trust Company (1992)
Citizens Savings Bank FSB (1995)
The East New York Savings Bank (1997)
Franklin First Savings Bank (1998)
OnBank & Trust Co. (1998)
First National Bank of Rochester (1999)
Keystone Financial Bank, National Association (2000)
Premier National Bank (2001)
Allfirst Bank (2003)
Allfirst Trust Company National Association (2003)
Allfirst Trust Company of Pennsylvania, National Association (2003)
Allfirst Financial Center National Association (2003)
Partners Trust Bank (2007)
Partners Trust Municipal Bank (2008)
Provident Bank of Maryland (2009)
Hudson City Savings Bank (2015)
People's United Bank, National Association (2022)