JPMorgan Chase Bank, National Association has 5,130 banking locations. Their corporate headquarters address is listed as: 1111 Polaris Pkwy in Columbus Ohio.
This corporate page for JPMorgan Chase Bank, National Association includes ratings, a link to bring you to all JPMorgan Chase Bank, National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
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JPMorgan Chase Bank, National Association Headquarters Phone Number:
(614) 217-6284
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JPMorgan Chase Bank, National Association Location Area Map
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 2:00 PM
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1111 Polaris Pkwy
Columbus, Ohio 43240
Became FDIC Insured:
01/01/1934
Corporate Website:
www.jpmorganchase.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/01/2023
Bank Specialty/Focus:
International Specialization
Bank Holding Company:
JPMORGAN CHASE&CO
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$3,385,581,000,000
Deposits:
$2,459,921,000,000
Deposits Held Domestically:
$2,020,955,000,000
Equity Capital:
$317,802,000,000
Net Income:
$38,886,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for JPMorgan Chase Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More JPMorgan Chase Bank, National Association Complaints:
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Complaint ID: 6926172
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Subissue: Problem during payment process
Company: JPMORGAN CHASE & CO.
Complaint: Credit card company has been applying my payments to 0 % APR balance instead of 27 % APR balance. It is my understanding they can not do this. I have called them twice now and spoken with 3 different people.
Per CARDS ACT credit cards should allocate payments above minimum to higher interest balance first.
Please see 3 months of statements. On XXXX statement, there is a total balance in the account of {$18000.00}. This is split into {$12000.00} at 0 % APR and {$5300.00} at 27 % APR.
I made a payment of {$2800.00} that should have been applied to higher APR balance.
Instead, on XXXX statement I see my 0 % balance decreased to {$9200.00} and I was charged interest of {$220.00} You can see this numbers on the last page of my statement where the balances are separated per APR.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6926011
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Company: JPMORGAN CHASE & CO.
Complaint: I cant remember when I started noticing all these inquires on my account but when I did, I took action immediately by contacting each company asking them to remove these inquires because it wasnt me.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6925827
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Company: JPMORGAN CHASE & CO.
Complaint: Remove 30 day late payment from my JPMCB credit file.
My credit score has decreased from XXXX to XXXX as a result of JPMCB/Amazon 's unwillingness to contact me regarding a {$16.00} charge that put my account over 30 days past due without notifying me of an impending issue.
Synopsis : My wife 's Amazon XXXX account used her XXXX XXXX card as the primary payment method for purchases and my Amazon Visa from JP Morgan Chase Bank, JPMCB, as a secondary payment method.
In XX/XX/2023 my wife temporarily lost her XXXX XXXX card at an XXXX XXXX TX area XXXX. It was returned to the Customer Service desk, but we later discovered unauthorized charges. She reported this to XXXX and they canceled her card. XXXX reissued a new card with a new number. This new number was not immediately transferred over to Amazon.
On XX/XX/2023, there was a {$16.00} charge to her Amazon account that was declined by XXXX XXXX. Amazon immediately charged the JPMCB card account We were away from home for a total of five months and did not receive USPS mail, only email, text messages, phone calls, and USPS images of mail going into our XXXX XXXX back home.
I was not notified that {$16.00} had been charged to my JPMCB card account and there was no additional communication that the account was past due over 30 days. JPMCB and/or Amazon has my contact information and could have contacted me electronically. The written letters sent by JPMCB, and imaged by the USPS, which I received electronically via email, did not have any indications on the return address that they were from JPMCB. If I saw JPMCB on the image, I would have contacted JPMCB for clarification.
My first indication that there was an issue with the JPMCB account was when I received an alert from XXXXXXXX XXXX credit monitoring service. I immediately contacted JPMCB and made a payment in full, including additional charges/fees.
I asked JPMCB to consider the circumstances but they declined to offer relief with credit reporting resulting in the drastic credit score decline. In fact, JPMCB incorrectly entered the following in my credit file : **CONSUMER STATEMENT** DUE TO CHANGE OF ADDRESS I NEVER RECEIVED A BILL/STATEMENT.
I have filed the following dispute with XXXX : VISA - Amazon primary payment method : card lost/canceled ; {$16.00} declined JPMCB - secondary ; {$16.00} charged Away from home 5 months ; no email/phone call from JPMCB/Amazon Notified delinquent by XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 100 reviews.
628-JPMorgan Chase Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names JPMorgan Chase Bank, National Association has been known by over the years:
In 1959 their name became: Chemical Corn Exchange Bank.
In 1969 their name became: Chemical Bank New York Trust Company.
In 1970 their name became: Chemical Bank.
In 1996 their name became: The Chase Manhattan Bank.
In 2004 their name became: JPMorgan Chase Bank.
In 2006 their name became: JPMorgan Chase Bank, National Association.
The following addresses are where JPMorgan Chase Bank, National Association has had their headquarters:
Moved From: 20 PINE STREET to 277 Park Avenue, New York City, NY 10172.
Moved From: 277 PARK AVENUE to 270 Park Avenue, New York City, NY 10017.
Moved From: 270 PARK AVENUE to 1111 Polaris Parkway, Columbus, OH 43240.
The following shows transitions that are what have ultimately result in JPMorgan Chase Bank, National Association becoming what it is today, for better or worse.
Security National Bank (1975)
Chemical Bank of Suffolk, National Association (1975)
Chemical Bank Hudson Valley, National Association (1977)
Chemical Bank-Buffalo (1990)
Chemical Bank of Rochester (1990)
Chemical Bank of Syracuse (1990)
Chemical Bank Delaware (1992)
Manufacturers Hanover Trust Company (1992)
Texas Commerce Banks (1993)
The Chase Manhattan Bank (National Association) (1996)
The Chase Manhattan Bank, National Association (1996)
Morgan Stanley Trust Company (1998)
Texas Commerce Trust Company of New York (1999)
Chase Bank of Texas, National Association (2000)
Chase Bank of Texas-San Angelo, National Association (2001)
Morgan Guaranty Trust Company of New York (2001)
Bank One, National Association (2004)
Bank One, National Association (2004)
Bank One Trust Company, National Association (2006)
J. P. Morgan Trust Company, National Association (2008)
Washington Mutual Bank FSB (2008)
Custodial Trust Company (2011)
JPMorgan Bank and Trust Company, National Association (2015)
Chase Bank USA, National Association (2019)