Truist Bank Corporate

Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.


This corporate page for Truist Bank includes ratings, a link to bring you to all Truist Bank locations in Ashburn and all other branches, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


Truist Bank Headquarters
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
Truist Bank in Ashburn
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Truist Bank Headquarters Phone Number: (336) 733-2500

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Truist Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Established:
01/01/1872
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Corporate Structure
Number of Branches:
2,006
US Bank Branches:
2,006
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$535,000,000,000
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
www.lightstream.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
Regulator:
FDIC
Branch Locations for Truist Bank
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The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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ALEX CITY/CHEROKEE BRANCH - Truist Bank
2055 Cherokee Rd
Alexander City, Alabama 28202
BESSEMER BRANCH - Truist Bank
200 18th St N
Bessemer, Alabama 28202
CLANTON BRANCH - Truist Bank
501 2nd Ave N
Clanton, Alabama 28202
GARDENDALE BRANCH - Truist Bank
1325 Decatur Hwy
Gardendale, Alabama 28202
JEMISON BRANCH - Truist Bank
24634 Us Highway 31
Jemison, Alabama 28202
ONEONTA BRANCH - Truist Bank
415 2nd Ave E
Oneonta, Alabama 28202
PELHAM BRANCH - Truist Bank
2998 Pelham Pkwy
Pelham, Alabama 28202
PELL CITY BRANCH - Truist Bank
2203 1st Ave N
Pell City, Alabama 28202
Pleasant Grove Branch - Branch Banking And Trust Company
27 Park Road
Pleasant Grove, Alabama 28202
SPRINGVILLE BRANCH - Truist Bank
5836 Us Highway 11
Springville, Alabama 28202
TRUSSVILLE BRANCH - Truist Bank
285 Calumet Pkwy
Trussville, Alabama 28202
Birmingham Branch - Branch Banking And Trust Company
820 19th Street South
Birmingham, Alabama 28202
HOMEWOOD BRANCH - Truist Bank
1900 29th Ave S
Homewood, Alabama 28202
EASTWOOD BRANCH - Truist Bank
1500 Montclair Rd
Irondale, Alabama 28202
FORESTDALE BRANCH - Truist Bank
1602 Forestdale Plz
Forestdale, Alabama 28202
ROEBUCK BRANCH - Truist Bank
629 Red Lane Rd
Birmingham, Alabama 28202
VESTAVIA BRANCH - Truist Bank
1034 Montgomery Hwy
Vestavia Hills, Alabama 28202
Hoover Branch - Branch Banking And Trust Company
1596 Montgomery Hwy
Hoover, Alabama 28202
SHADES VALLEY MAIN BRANCH - Truist Bank
2501 20th Pl S
Birmingham, Alabama 28202
Grayson Valley Branch - Branch Banking And Trust Company
5580 Chalkville Rd
Birmingham, Alabama 28202
MEADOW BROOK BRANCH - Truist Bank
4705 Meadow Brook Rd
Birmingham, Alabama 28202
HIGHWAY 150 BRANCH - Truist Bank
2750 John Hawkins Pkwy
Hoover, Alabama 28202
TUSCALOOSA BRANCH - Truist Bank
3610 Mcfarland Blvd E
Tuscaloosa, Alabama 28202
Northport Branch - Branch Banking And Trust Company
120 Mcfarland Blvd
Northport, Alabama 28202
JASPER BRANCH - Truist Bank
3901 Highway 78 E
Jasper, Alabama 28202
COX CREEK BRANCH - Truist Bank
402 Cox Creek Pkwy
Florence, Alabama 28202
MADISON BRANCH - Truist Bank
8857 Madison Blvd
Madison, Alabama 28202
HIGHWAY 72 BRANCH - Truist Bank
8441 Highway 72 W
Madison, Alabama 28202
Scottsboro Branch - Branch Banking And Trust Company
507 South Broad Street
Scottsboro, Alabama 28202
HUNTSVILLE MAIN BRANCH - Truist Bank
305 Church St Sw
Huntsville, Alabama 28202
Westbury Branch - Branch Banking And Trust Company
901 Airport Rd Sw
Huntsville, Alabama 28202
SOUTH MEMORIAL PARKWAY BRANCH - Truist Bank
11218 Memorial Pkwy Sw
Huntsville, Alabama 28202
HUNTSVILLE NORTHWEST BRANCH - Truist Bank
3419 Pulaski Pike Nw
Huntsville, Alabama 28202
MADISON SQUARE BRANCH - Truist Bank
4955 University Dr Nw
Huntsville, Alabama 28202
Gadsden Branch - Branch Banking And Trust Company
931 Rainbow Drive
Gadsden, Alabama 28202
Southside Branch - Branch Banking And Trust Company
2020 Highway 77
Southside, Alabama 28202
ALBERTVILLE BRANCH - Truist Bank
629 E Main St
Albertville, Alabama 28202
Ashville Branch - Branch Banking And Trust Company
255 5th Street
Ashville, Alabama 28202
Guntersville Branch - Branch Banking And Trust Company
1302 Gunter Avenue
Guntersville, Alabama 28202
Eufaula Branch - Branch Banking And Trust Company
990 South Eufaula Avenue
Eufaula, Alabama 28202
GREENVILLE AL BRANCH - Truist Bank
120 Greenville Byp
Greenville, Alabama 28202
Luverne Branch - Branch Banking And Trust Company
207 South Forest Avenue
Luverne, Alabama 28202
Millbrook Branch - Branch Banking And Trust Company
3390 Highway 14
Millbrook, Alabama 28202
Mcqueen Smith Road Branch - Branch Banking And Trust Company
1798 Highway 14 East
Prattville, Alabama 28202
PRATTVILLE BRANCH - Truist Bank
704 E Main St
Prattville, Alabama 28202
Tallassee Branch - Branch Banking And Trust Company
1415 Gilmer Avenue
Tallassee, Alabama 28202
Troy Branch - Branch Banking And Trust Company
1219 Hwy 231 S
Troy, Alabama 28202
WETUMPKA BRANCH - Truist Bank
4336 Us Highway 231
Wetumpka, Alabama 28202
JUDICIAL CENTRE BRANCH - Truist Bank
445 Dexter Ave
Montgomery, Alabama 28202
JUDICIAL CENTRE DRIVE THRU BRANCH - Truist Bank
501 Monroe Street
Montgomery, Alabama 28202
OLD FARM BRANCH - Truist Bank
2914 Carter Hill Rd
Montgomery, Alabama 28202
STURBRIDGE BRANCH - Truist Bank
7990 Vaughn Rd
Montgomery, Alabama 28202
TAYLOR CROSSING BRANCH - Truist Bank
7010 Atlanta Hwy
Montgomery, Alabama 28202
Chantilly Corners Branch - Branch Banking And Trust Company
9120 Eastchase Parkway
Montgomery, Alabama 28202
ANNISTON BRANCH - Truist Bank
1111 Quintard Ave
Anniston, Alabama 28202
OXFORD BRANCH - Truist Bank
404 Hamric Dr E
Oxford, Alabama 28202
Highway 78 East Branch - Branch Banking And Trust Company
2020 Us Highway 78 East
Oxford, Alabama 28202
ALEXANDRIA BRANCH - Truist Bank
6630 Us Highway 431
Alexandria, Alabama 28202
Heflin Branch - Branch Banking And Trust Company
835 Ross Street
Heflin, Alabama 28202
LINEVILLE BRANCH - Truist Bank
89071 Highway 9
Lineville, Alabama 28202
Ranburne Branch - Branch Banking And Trust Company
21454 Main Street
Ranburne, Alabama 28202
Roanoke Branch - Branch Banking And Trust Company
3140 Highway 431
Roanoke, Alabama 28202
Dothan Branch - Branch Banking And Trust Company
1962 West Main Street
Dothan, Alabama 28202
Enterprise Branch - Branch Banking And Trust Company
201 South Edwards Street
Enterprise, Alabama 28202
Ozark Branch - Branch Banking And Trust Company
253 South Union Avenue
Ozark, Alabama 28202
Evergreen Branch - Branch Banking And Trust Company
535 W Front St
Evergreen, Alabama 28202
Andalusia Branch - Branch Banking And Trust Company
1100 E Three Notch St
Andalusia, Alabama 28202
BREWTON BRANCH - Truist Bank
405 Douglas Ave
Brewton, Alabama 28202
Opp Branch - Branch Banking And Trust Company
113 East Hart Avenue
Opp, Alabama 28202
Daphne Branch - Branch Banking And Trust Company
28664 Highway 98
Daphne, Alabama 28202
PLANTATION POINTE BRANCH - Truist Bank
906 Plantation Blvd
Fairhope, Alabama 28202
Fairhope Branch - Branch Banking And Trust Company
387 Fairhope Avenue
Fairhope, Alabama 28202
FOLEY BRANCH - Truist Bank
200 W Laurel Ave
Foley, Alabama 28202
GULF SHORES BRANCH - Truist Bank
1500 Gulf Shores Pkwy
Gulf Shores, Alabama 28202
Orange Beach Branch - Branch Banking And Trust Company
25239 Perdido Beach Boulevard
Orange Beach, Alabama 28202
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Truist Bank Complaints

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Complaint ID: 6059883

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Cashing a check

Company: TRUIST FINANCIAL CORPORATION

Complaint: Back in XXXX I received a check from an employer. I thought it would be a good idea to open a bank locally so I opened an account with Truist bank and decided to cash my payroll check with them. I opened an account with the XXXXXXXX XXXX XXXXXXXX XXXX location. When cashing the check they deemed the check as fraudulent even though the check was not fraudulent by any means. They closed the account and blocked me from having any access to this account. Due to the fact that this occurred the employer sent my last paycheck via XXXX to ensure that something like that wouldnt happen again. From what i understood this cash was voided out and not deposited in my account. I was wrong. I received a statement from Truist bank that the funds had in fact been deposited into the account. I spoke with the employer who issued the check and he confirmed that the funds were withdrawn from his account in XXXXI spoke with the customer service representative over the phone and they advised me that I would have to speak with the banker. So I spoke with the banker his name was XXXX and he advised me that he would work on finding a solution to the issue. Ive called back frequently and every single time Ive spoken to XXXX he has been very rude and is not taking the issue seriously. It has been over a month and I have still not received a resolution. My now XXXX dollar balance is down to XXXX dollars because every single month I am being charged a XXXX dollar maintenance fee on an account I no longer have access to and funds I have never had access to. I refuse to pay fees on an account I have not had access to. The full XXXX needs to be sent back to the employer or I need to have access to the funds so that I can send the money back to the employer.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 6058240

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Subissue:

Company: TRUIST FINANCIAL CORPORATION

Complaint: I am attempting to find out what steps I need to take to get the private mortgage insurance removed from my home loan. although my current XXXX based on the value of my home from purchase is below the 20 % threshold I believe that upon a re-assessment of the home 's current value I will be above the guideline for XXXX. I attempted to work through the companies automated service " truist assist '' early in XXXX and the system said it would get in touch with me within 30 days. A timeline that has been exceeded as of my writing. I attempted to call the company on the XXXX of XXXX and was instructed by the representative to mail a request to " Truist Bank PMI Department Mail XXXX XXXX XXXX XXXX XXXX XXXX XXXX VA XXXX '' I sent the letter on the XXXX of XXXX and have not received a response.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 6056425

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Subissue:

Company: TRUIST FINANCIAL CORPORATION

Complaint: After submitting complaint XXXX Truist raised the escrow from XXXX a month to {$420.00}. This feels like retaliation and harassment. This is the insurance they have listed on my account details. Policy Number Policy XXXX ommited Annual Premium {$1300.00} Policy Expiration Date XX/XX/XXXX Due Date XX/XX/XXXX Insurance Company XXXX XXXX They have the property tax listed at {$0.00} My current escrow balance is {$970.00}. To this date, they have only paid {$17.00} on my behalf due to an insurer canceling. We have our own insurance and pay our own property taxes. {$420.00} seems like more than XX/XX/XXXX of their stated escrow shortage. We would like to have the escrow waived or at least ceased from this point on. Based on our history they have more than enough cushion with the current escrow balance. An extra {$420.00} is roughly 18 % of our base mortgage payment which seem exorbitant. Apologies for the additional complaint, but the company doesn't seem to offer any solutions except raising our monthly payment.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



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Truist Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 4 reviews.

9846-Truist Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

Truist Bank Name Changes
The following are other names Truist Bank has been known by over the years:

In 1975 their name became: Branch Banking and Trust Company.

In 2020 their name became: Truist Bank.

Truist Bank Headquarters' Locations
The following addresses are where Truist Bank has had their headquarters:

Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.

Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.

Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.

Truist Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.

Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)