Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number:
(336) 733-2500
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Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Truist Bank Complaints:
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Complaint ID: 6271191
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Managing an account
Subissue: Deposits or withdrawals
Company: TRUIST FINANCIAL CORPORATION
Complaint: I opened an account with Truist bank in XXXX, Florida. I deposited my end of the year bonus check from my employer in the amount of {$10000.00} into the account. They told me there would be a hold until XXXX, which was fine. The next day my account was locked and closed. I have called several times to the fraud department, which is who I was referred to contact.
Most of the time I spoke to someone I was told by them that it was a fake check and the funds are kicked back. Which is absolutely false. I explained to them that the Check had already cleared the bank on the other end and I had proof. I was told I had to wait longer. I was told to go get my money from a local branch. I was hung up on and put on mute as though they had no correct answers. I was told that its still under review.
I have no faith that they will return my money that they have. Since I do not have this money now I have late fees on bills and this check was for the holidays for my family.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6270493
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Subissue: Problem with paying off the loan
Company: TRUIST FINANCIAL CORPORATION
Complaint: I was involved in a car accident on XX/XX/2022 in which my car was declared a total loss by my insurance company XXXX. My claim adjustor from XXXX has been trying to contact truist bank 's total loss department since Wednesday XX/XX/2022 and he continues to be sent to voicemail. He has left several messages and no one from this department has called him back. He asked me to call as well and I have also called and left numerous messages and I have yet to receive a call back. Yesterday XX/XX/2022, we called Truist bank 's XXXX loan customer service department together on the same line and spoke to a representative. He asked her for assistance in resolving this matter, such as a letter of guarantee which is needed and she said " I can't assist with that, only the total loss department can assist you ''. We advised her that we both have been calling the total loss department ( phone number XXXX ), since Wednesday with no response and she said, " You just have to keep calling and eventually someone will answer ''. We advised her that this was very unprofessional, but she continued to advise us there was nothing she could do on her end since only the total loss department handles the letter of guarantee. She transferred us once again to the total loss department in which we were sent to voicemail and he left another message detailing the purpose of his call with his name and phone number and my account number and stated for someone to please call him back. Progressive insurance is ready to pay off the car, but Truist has not been of any assistance with this matter. I am left without a vehicle and I will now have to make another car payment on XX/XX/2022 which is the due date for a car I no longer have, because we haven't been able to contact the total loss department. XXXX will not pay the full amount, therefore once they pay their portion, I have to file a claim with my gap insurance so that they can pay the remaining portion. I have not been able to resolve anything with Truist bank. I am currently renting a car from XXXX which I will have to pay from my own money starting Monday XX/XX/2022 since my insurance will not cover me after that.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6269232
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Company: TRUIST FINANCIAL CORPORATION
Complaint: I have been in XXXX since XXXX and calling the bank about these fraud charges to two credit cards. I have been calling and I do not get any where except given numbers to call and placed on hold for hours.
My two credit cards were stole and were charged at restuarant and other places here in XXXX. I have only one credit card number that was used.
I am in a court case here because i went to one of the places my card was used and they called the police and i was arrested for going with force. I have another court in XXXX. I have called and called the bank as I stated and I can not get any response except new numbers to call.
My cards should be refunded for these charges.
I have put in the complaints with BB & T. Nothing has been sent to me as they said. and I can not get any person from there to help me. I have been calling since all this has happened.
I was making payments on these cards to save my credit but it took all my money to pay these cards.
I have this complaint with BB & T but they are not responding in anyway.
This is a short story of what has happen to me.
I kept all my cards together and passwords together in a wallet I did not use.
This was stole from me.
I have told the story to so many people at BB & T. Some of the people that i actually talk to were gpung to send out forms for me to fill out but I still have not received anything. The only thing I got was numbers to call and placed on hold for hour after hour.
I am in XXXX and I am here until these charges are dropped on me. I am a vitimin a horrific crime.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)