Hancock Whitney Bank has 186 banking locations. Their corporate headquarters address is listed as: 2510 14th St in Gulfport Mississippi.
This corporate page for Hancock Whitney Bank includes ratings, links to all Hancock Whitney Bank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Hancock Whitney Bank Corporate Headquarters Address:
Hancock Whitney Bank
2510 14th St
Gulfport, Mississippi 39501
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Hancock Whitney Bank Headquarters Phone Number:
(228) 822-4300
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Hancock Whitney Bank Location Area Map
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
2510 14th St
Gulfport, Mississippi 39501
Became FDIC Insured:
01/01/1934
Corporate Website:
www.hancockwhitney.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
HANCOCK WHITNEY CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$30,531,504,000
Equity Capital:
$3,430,193,000
FDIC Supervisory Region:
Dallas
Federal Reserve District:
Dallas
FDIC Field Office:
Jackson Ms
The following is a directory of all branch offices for Hancock Whitney Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Hancock Whitney Bank Complaints:
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3 4 Complaint ID: 7329185
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Subissue: Can't stop withdrawals from your account
Company: HANCOCK WHITNEY BANK
Complaint: My name is XXXX XXXX. On XX/XX/23 Im looking through XXXX XXXX XXXX for the used XXXX XXXX truck, I saw the the truck that I like at the place called XXXX XXXX XXXX in XXXXXXXX XXXX I contact them and talk to the guy name XXXX, The truck was listed at {$6900.00} and XXXX agree to sell the truck for {$6300.00} including delivery I asked XXXX how to pay him and he sending me email me the purchase agreement and instructions of how to send the money in the instructions they have the link that say CLICK HERE and the wallets address XXXX. When I press on the link click here its take me to the page that buys bitcoins online I follow the instructions put in the amount of {$6300.00} and the wallets address and it took me to the others page to fill out all of my personal information, when my transaction was approved I email XXXX the approved transaction email and he said he will delivery the truck, but the next day he send me the email asking to pay {$2000.00} more for insurance for the truck delivery I disagree with that and told him I cancel the deal, he said XXXX refund the money to me. As soon as he said that I know that I got scammed, I contact my bank asking them to stop the transaction while it in pending, I also file the dispute I also email my bank the police reports, the attorney general affidavit reports and the screenshots of the email between me and XXXX XXXX XXXX, couple weeks later I got the letter from my bank regarding the dispute in the letter they said based on the investigation they determined that no error has occurred, I disagree with their findings because it clearly a scam I hope that you getting involved to help me getting my {$6300.00} refund to me. Thank You!
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 3275090
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Company: HANCOCK WHITNEY BANK
Complaint: I paid off my consumer Loan with XXXX XXXX XXXX. Now Whitney Bank is calling me stating the loan was not paid off I owed them {$7.00} and now late fee charges because they have no way to see what XXXX XXXX XXXX did to process my payoff. I told them several times it was paid now they want me to locate the note stamped paid and bring it in to the bank to clear this up. I do not think it is fare for me to have to prove I paid off the loan prior to Whitney receiving the loans from XXXX XXXX XXXX. I did my part and paid off the loan now I have to prove to the company who took over the previous company I paid off the loan because they made a mistake.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6206525
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Fraud or scam
Subissue:
Company: HANCOCK WHITNEY BANK
Complaint: On XX/XX/XXXX, we were advised that the two party repair check issued by XXXX XXXX XXXX to XXXX XXXX and XXXX XXXX XXXX XXXX was cashed on XX/XX/XXXX by Hancock Whitney Bank in XXXX, XXXX XXXX without XXXX XXXX XXXX XXXX signature or authority. We filed a forgery claim through the insurance company and it was submitted to the bank on XX/XX/XXXX. We reached out to Go XXXX XXXX. since then and have not received an update from the bank in regards to resolving the matter.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
View More Hancock Whitney Bank Complaints:
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Average Customer Rating
3 out of 5 stars from 8 reviews.
12441-Hancock Whitney Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on May 04 2023 by William McCoy
I have been using Hancock Bank for over 50 years, and [-] service has gotten very poor. I have been trying to set up [-] online banking. After 3 trips to [-] local branch and 4 calls to customer service, no one was able to help [-]. I think it is time to change banks.
Reviewed on June 07 2022 by sJawn d
Afri. amer. Bank Mgr engages n frau*, lies, [-]*t, etc [-]
Reviewed on July 10 2021 by Louis G
Bank closing North Picayune location Oct 8, 2021, abandoning a wealth growing northside community
Reviewed on March 29 2021 by Marilyn H
I want to commend [-] woman located in [-] Alabama customer service office who helped [-] figure out [-] to log into [-] account. I regret that I didn't write down her name. She was professional but friendly and was very patient and helpful throughout [-] call, which lasted for quite awhile. Unfortunately I accidently cut off [-] call before I could thank her. As a customer of [-] Hancock [-] Bank, I have always experienced pleasant, helpful service both in person and on [-] and am very grateful. However this morning [-] Customer Service operator went above and beyond to be helpful.
Reviewed on January 13 2021 by Richard
Custoner service [-]. Cannot get anyone one [-] phone. No phone number to [-] main office in Gulfport Ms.
Their App is terrible. Hancock has ruined [-]
Reviewed on April 08 2020 by Colleen C
Handcock flanged [-] mobile deposit as Fraud but yet deposited it and locked [-] account
Reviewed on December 09 2019 by Jennifer S
Too [-] to give written explanation of [-] royally screwed up your bank account processing services of [-] simplest transactions. I was in banking 30 years. I was SVP/CIO for 22 years. In charge of deposit operations in [-]
Reviewed on September 24 2019 by Kendrick j
[-] opinion this company tries to make thing difficult to use your money for little of nothing. I have to fly from [-] home in Washington state to Opelousas, [-] to transfer money from matured cd’s to [-] checking account. Yup, they give you 10 days to [-] something with [-] money or it [-] be reinvested at about 1/10th of 1 percent, yes .14%. And they [-] charge you 2% of money withdrawn from account before maturity in 21 months. They [-] not answer phones, return phone calls either. Closing all [-] accounts with them, [-] cost [-] several hundred dollars to fly from Washington state to Louisiana to deal with this attempt to use [-] money for almost 2 years and pay [-] little or nothing.
The following are other names Hancock Whitney Bank has been known by over the years:
In 1970 their name became: Hancock Bank.
In 2011 their name became: Hancock Bank.
In 2014 their name became: Hancock Bank.
In 2014 their name became: Hancock Bank.
In 2015 their name became: Whitney Bank.
In 2018 their name became: Hancock Whitney Bank.
The following addresses are where Hancock Whitney Bank has had their headquarters:
Moved From: MAIN STREET to 2500 14th Street, Gulfport, MS 39501.
Moved From: 2500 14TH STREET to 1 Hancock Plaza, Gulfport, MS 39501.
Moved From: 1 HANCOCK PLAZA to 2510 14th Street, Gulfport, MS 39501.
The following shows transitions that are what have ultimately result in Hancock Whitney Bank becoming what it is today, for better or worse.
Bank of Commerce of Poplarville (1973)
Pascagoula-Moss Point Bank (1985)
Metropolitan National Bank (1990)
The Lamar Bank (2001)
Hancock Bank of Florida (2010)
Whitney Bank (2014)
MidSouth Bank, National Association (2019)