Capital One, National Association Corporate

Capital One, National Association has 286 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.


This corporate page for Capital One, National Association includes ratings, a link to bring you to all Capital One, National Association locations in Ashburn and all other branches, reviews, corporate details, directions, routing numbers,, office hours, their phone number, online banking website, and branch locations.


Capital One, National Association Headquarters
Capital One, National Association Corporate Headquarters Address:
Capital One, National Association
1680 Capital One Dr
Mclean, Virginia 22102
Capital One in Ashburn
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Capital One, National Association Headquarters Phone Number: (703) 448-3747

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Capital One, National Association Headquarters Map
Capital One, National Association Location Area Map


Capital One, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Capital One, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1680 Capital One Dr
Mclean, Virginia 22102
Established:
05/22/1933
Became FDIC Insured:
01/01/1934
Corporate Website:
www.capitalone.com
Corporate Structure
Number of Branches:
286
US Bank Branches:
288
Foreign Offices:
3
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
10/03/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
CAPITAL ONE FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$468,779,830,000
Deposits:
$373,754,840,000
Deposits Held Domestically:
$373,632,981,000
Equity Capital:
$48,936,195,000
Net Income:
$4,430,840,000
Additional Websites where they accept or solicit for deposits:
https://intellix.capitalonebank.com
https://lbox.capitalonebank.com/
https://ach3.capitalonebank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Richmond
Regulator:
OCC
Capital One, National Association Complaints

View More Capital One, National Association Complaints:
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Complaint ID: 8276783

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8272742

Product: Credit card

Sub-Product: Store credit card

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8511725

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Other features, terms, or problems

Subissue: Credit card company forcing arbitration

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A



View More Capital One, National Association Complaints:
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Capital One, National Association Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 14 reviews.

4297-Capital One

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on June 24 2021 by Sarah B

They took [-] Targeted [-] [-] and [-] I was trying to say I was committing fraud, froze [-] account and took every [-] I had. and [-] they were returning it to [-] sba and never did.
Tjere was no reason for this. They caused [-].to lose [-] [-] ive had since 2015 and for closed on [-] house. CAPITAL ONE WRECKED [-] LIFE. I [-]'t even give them 1 [-] they should be at negitive 5 [-]


1 stars

Reviewed on October 03 2020 by Jeff H

This bank has been [-] absolute horror show to work with. I was [-] excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of [-] US to make charge for a room reservation, COne blocked it, and locked [-] account. I had called them in [-] to tell them this hotel would process this charge and gave them all [-] details. Even this is not required. But COne would not tell [-] why they declined [-] hotel charge. They would [-] NOTHING to verify it, but they unblocked [-] account and told [-] to process it again. I double checked all [-] information with [-] hotel and told them to run it again. COne refused to process [-] transaction [-] second time. Worse, they won't unlock [-] account and [-]'t accept [-] verification even though I answer all their stupid questions. Bottom [-], they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own [-]. Avoid them like [-] plague...find another back to deal with and [-]'t get fooled by their ads. Trying to solve [-] with them is like talking to 3 year olds.


5 stars

Reviewed on January 10 2020 by Anne L

I like [-] customer Represenatives


2 stars

Reviewed on December 14 2019 by Aeschlima

No response to banking [-]


1 stars

Reviewed on November 30 2019 by Lynn

You are but a number to this organization. You HAVE to speak to [-] branch where you opened your account as opposed to whichever one is convenient.. why? What’s [-] point in having multiple locations? You leave voicemails for no reason as they are not returned. If you have challenges they make arbitrary decisions instead of asking any questions. I’ve used [-] banks that care more.


1 stars

Reviewed on November 25 2019 by Al

Worst bank they dont help with cards issued by them


1 stars

Reviewed on November 25 2019 by Al

Worst bank they [-]’t help with cards issued by them


1 stars

Reviewed on November 22 2019 by GARY L

If I could give a negative number I would! This is terrible customer service contact. I have tried [-] different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only [-] #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that [-] help [-] with [-] accounts and answer questions and NOT by [-] automated system which is not user friendly! I [-] tell people to avoid this one! This is [-] WORST!!!


5 stars

Reviewed on October 09 2019 by Chris b

Ok


1 stars

Reviewed on August 13 2019 by Gwen S

If I could give them a minus ten I would. They are [-] worst. I opened a secure account with them and when I decided to close [-] [-] they could not give [-] " [-] money " back for at least 2 months. But hey they are more then capable of sending [-] a letter in 5 [-] days saying they intend to give [-] [-] money. It is a load of [-]. They are hijacking [-] MONEY to gain interest on it. They are fully capable of giving [-] [-] money back. Calked corporate and no response they are [-] worst credit card company in [-] word...


5 stars

Reviewed on June 08 2019 by Sandy T

Church mortgage [-]. This branch helped our church secure a [-]. They were so good to work with and very understanding of our needs. We are so appreciative of their help and [-] ease of getting our [-]. Thank you!


1 stars

Reviewed on May 29 2019 by Marlina P

Customer Service had a very arrogant attitude. Basically told [-] they didn’t need [-] [-].


5 stars

Reviewed on November 27 2018 by Charlet D

[-] people are great nice and very friendly [-] bank is always clean and pleasant and once they know you (which only takes about 2 visits)it only gets better I love this bank


1 stars

Reviewed on December 11 2017 by Christopher H

They [-] not work with you like they say they would. They lost a good customer who uses credit cards all [-] time. I [-] not ever get a card from them again or recommend them to anyone I know.


Branch Locations for Capital One, National Association
Capital One Bank Medium Logo
The following is a directory of all branch offices for Capital One, National Association
Pages: Previous 1 2 3 4 5 6 7 8 9 ... 11 Next
Harlingen Van Buren Du Branch - Capital One
300 East Van Buren
Harlingen, Texas 22102
MANHATTAN BRANCH - Capital One, National Association
2412 Manhattan Blvd
Harvey, Louisiana 22102
Hauppauge Branch - Capital One
99 Smithtown-By-pass
Hauppauge, New York 22102
Haynesville Drive Up Branch - Capital One
9999 Highway 79
Haynesville, Louisiana 22102
Haynesville Branch - Capital One
1914 Main Street
Haynesville, Louisiana 22102
ELDEN BRANCH - Capital One, National Association
1201 Elden St
Herndon, Virginia 22102
13344 A Franklin Farm Road Branch - Capital One
13344 Franklin Farm Road
Herndon, Virginia 22102
Woodland Crossing Herndon Branch - Capital One
2335 Woodland Crossing Dr
Herndon, Virginia 22102
Hewlett Branch - Capital One
1295 Broadway
Hewlett, New York 22102
HICKSVILLE BRANCH - Capital One, National Association
190 Broadway
Hicksville, New York 22102
HIGHWAY VILLAGE BRANCH - Capital One, National Association
4000 Waller Crk
Highland Village, Texas 22102
Hoboken 414 Branch - Capital One
301 Washington Street
Hoboken, New Jersey 22102
Homer Branch - Capital One
617 West Main
Homer, Louisiana 22102
SAVANNE RD BRANCH - Capital One, National Association
2201 Martin Luther King Jr Blvd
Houma, Louisiana 22102
HOUMA MAIN OFFICE BRANCH - Capital One, National Association
1047 W Tunnel Blvd
Houma, Louisiana 22102
Grand Caillou Branch - Capital One
2501 Grand Caillou Road
Houma, Louisiana 22102
ROYAL OAKS BRANCH - Capital One, National Association
11697 Westheimer Rd
Houston, Texas 22102
ALMEDA BRANCH - Capital One, National Association
11408 Gulf Fwy
Houston, Texas 22102
MIDTOWN BRANCH - Capital One, National Association
408 Webster St
Houston, Texas 22102
VOSS ROAD BRANCH - Capital One, National Association
1629 S Voss Rd
Houston, Texas 22102
BELLAIRE BRANCH - Capital One, National Association
5431 Bissonnet St
Houston, Texas 22102
NORTHLINE BRANCH - Capital One, National Association
4414 North Fwy
Houston, Texas 22102
BLALOCK BRANCH - Capital One, National Association
1260 Blalock Rd
Houston, Texas 22102
STADIUM BRANCH - Capital One, National Association
7919 Kirby Dr
Houston, Texas 22102
Steeplechase Branch - Capital One
10951 Jones Road
Houston, Texas 22102
Cypresswood Branch - Capital One
19619 Tomball Parkway
Houston, Texas 22102
Copperfield Branch - Capital One
6117 Highway 6 North
Houston, Texas 22102
Dunvale Branch - Capital One
8401-B Westheimer Road
Houston, Texas 22102
Enclave Hou31 Branch - Capital One
1102 Eldridge Pkwy
Houston, Texas 22102
Greenspoint Branch - Capital One
153 Greens Road
Houston, Texas 22102
West 34th - Capital One
11097a Northwest Freeway
Houston, Texas 22102
Eldridge Branch - Capital One
2540 Eldridge Parkway
Houston, Texas 22102
Studemont & I 10 Branch - Capital One
1520 Studemont Street
Houston, Texas 22102
HOWARD BEACH BRANCH - Capital One, National Association
15514 Crossbay Blvd
Howard Beach, New York 22102
Humble Branch - Capital One, National Association
9461 Fm 1960 Bypass Rd W
Humble, Texas 22102
Atascocita Branch - Capital One
19311 West Lake Houston Parkway
Humble, Texas 22102
Huntington Village Branch - Capital One
250 New York Avenue
Huntington, New York 22102
19 JERICHO TURNPIKE BRANCH - Capital One, National Association
19 W Jericho Tpke
Huntington Station, New York 22102
6400 BELCREST RD BRANCH - Capital One, National Association
6400 Belcrest Rd
Hyattsville, Maryland 22102
Iowa Branch - Capital One
109 South Thompson Street
Iowa, Louisiana 22102
O CONNOR ROAD BRANCH - Capital One, National Association
4975 N O Connor Rd
Irving, Texas 22102
Valley Branch - Capital One
8000 N. Macarthur Blvd
Irving, Texas 22102
WOODBRIGDE/ISELIN - Capital One, National Association
755 Us Highway 1 S
Iselin, New Jersey 22102
Islip Branch - Capital One
290 Main Street
Islip, New York 22102
JACKSON HEIGHTS BRANCH - Capital One, National Association
3702 82nd St
Jackson Heights, New York 22102
SUTPHIN BOULEVARD BRANCH - Capital One, National Association
14621 Jamaica Ave
Jamaica, New York 22102
JENNINGS BRANCH - Capital One, National Association
409 Cary Ave
Jennings, Louisiana 22102
WEST BERGEN BRANCH - Capital One, National Association
457 Westside Avenue At Virginia Ave.
Jersey City, New Jersey 22102
STADIUM PLAZA BRANCH - Capital One, National Association
321 Route 440
Jersey City, New Jersey 22102
JOURNAL SQUARE BRANCH - Capital One, National Association
35 Journal Sq
Jersey City, New Jersey 22102
Greenville Branch - Capital One
165 Ocean Avenue
Jersey City, New Jersey 22102
Jersey Avenue Branch - Capital One
201 Newark Avenue
Jersey City, New Jersey 22102
Central Avenue Branch - Capital One
357 Central Avenue
Jersey City, New Jersey 22102
CINCO RANCH BRANCH - Capital One, National Association
23910 Westheimer Pkwy
Katy, Texas 22102
Pin Oak Katy Branch - Capital One
1250 Pin Oak Road
Katy, Texas 22102
KENNER BRANCH - Capital One, National Association
2510 Williams Blvd
Kenner, Louisiana 22102
CHATEAU ESTATES BRANCH - Capital One, National Association
1000 W Esplanade Ave
Kenner, Louisiana 22102
KENSINGTON BRANCH - Capital One, National Association
10707 Connecticut Ave
Kensington, Maryland 22102
Kew Gardens West Branch - Capital One
120-32 Queens Boulevard
Kew Gardens, New York 22102
KEW GARDEN HILLS BRANCH - Capital One, National Association
7521 Main St
Kew Gardens Hills, New York 22102
Kinder Branch - Capital One
420 North 9th Street
Kinder, Louisiana 22102
Deer Park Branch - Capital One
9055 Spencer Highway
La Porte, Texas 22102
Lacombe Branch - Capital One
28199 Highway 190
Lacombe, Louisiana 22102
WEST CONGRESS BRANCH - Capital One, National Association
3838 W Congress St
Lafayette, Louisiana 22102
AMBASSADOR CAFFERY BRANCH - Capital One, National Association
4416 Ambassador Caffery Pkwy
Lafayette, Louisiana 22102
Vermilion Branch - Capital One
213 West Vermilion Street
Lafayette, Louisiana 22102
Johnston Street Branch - Capital One
3200 Johnston Street
Lafayette, Louisiana 22102
Southpark Branch - Capital One
3527 Pinhook Road
Lafayette, Louisiana 22102
Louisiana Avenue Branch - Capital One
3105 Louisiana Avenue
Lafayette, Louisiana 22102
RYAN STREET BRANCH - Capital One, National Association
3225 Ryan St
Lake Charles, Louisiana 22102
Highway 14 Branch - Capital One
1920 Highway 14
Lake Charles, Louisiana 22102
Moss Bluff Branch - Capital One
372 Sam Houston Jones Parkway
Lake Charles, Louisiana 22102
Country Club Branch - Capital One
1855 Country Club Road
Lake Charles, Louisiana 22102
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Capital One, National Association Name Changes
The following are other names Capital One, National Association has been known by over the years:

In 1987 their name became: Hibernia National Bank.

In 2007 their name became: Capital One, National Association.

Capital One, National Association Headquarters' Locations
The following addresses are where Capital One, National Association has had their headquarters:

Moved From: MAIN STREET to Carondelet, Gravier & Union Streets, New Orleans, LA 70130.

Moved From: CARONDELET, GRAVIER & UNION STREETS to 313 Carondelet Street, New Orleans, LA 70161.

Moved From: 313 CARONDELET STREET to 1680 Capital One Drive, Mclean, VA 22102.

Moved From: 1680 Capital One Dr to 1680 Capital One Dr, Mclean, VA 22102.

Capital One, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Capital One, National Association becoming what it is today, for better or worse.

Guaranty Bank & Trust Company (1987)
Hibernia National Bank in Baton Rouge (1987)
Hibernia National Bank in Jefferson Parish (1987)
Hibernia National Bank in Lafayette (1987)
Shreveport Bank & Trust Company (1987)
Bastrop National Bank (1994)
First Commercial Bank, Franklin, Louisiana (1994)
First National Bank of Jefferson Parish (1994)
First National Bank of West Monroe (1994)
Southern National Bank at Tallulah (1994)
First State Bank and Trust Company (1995)
Pioneer Bank & Trust Company (1995)
American Bank (1995)
State Bank and Trust Company (1995)
Bank of St. John (1995)
Progressive Bank and Trust Company (1995)
Bunkie Bank & Trust Company (1996)
The First National Bank of Lake Providence (1996)
The Calcasieu-Marine National Bank of Lake Charles (1996)
St. Bernard Bank & Trust Co. (1996)
First National Bank in Mansfield (1998)
ArgentBank (1998)
Peoples Bank & Trust Company (1998)
Hibernia National Bank of Texas (1999)
First Service Bank (1999)
Beaumont Trust Company, National Association (1999)
Coastal Banc, S.S.B. (2004)
Capital One, F.S.B. (2007)
North Fork Bank (2007)
Superior Savings of New England, National Association (2008)
Chevy Chase Bank, F.S.B. (2009)
ING Bank, fsb (2012)
Capital One Bank (USA), National Association (2022)