Capital One, National Association Corporate

Capital One, National Association has 286 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.


This corporate page for Capital One, National Association includes ratings, a link to bring you to all Capital One, National Association locations in Ashburn and all other branches, reviews, corporate details, directions, routing numbers,, office hours, their phone number, online banking website, and branch locations.


Capital One, National Association Headquarters
Capital One, National Association Corporate Headquarters Address:
Capital One, National Association
1680 Capital One Dr
Mclean, Virginia 22102
Capital One in Ashburn
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Capital One, National Association Headquarters Phone Number: (703) 448-3747

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Capital One, National Association Headquarters Map
Capital One, National Association Location Area Map


Capital One, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Capital One, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1680 Capital One Dr
Mclean, Virginia 22102
Established:
05/22/1933
Became FDIC Insured:
01/01/1934
Corporate Website:
www.capitalone.com
Corporate Structure
Number of Branches:
286
US Bank Branches:
288
Foreign Offices:
3
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
10/03/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
CAPITAL ONE FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$468,779,830,000
Deposits:
$373,754,840,000
Deposits Held Domestically:
$373,632,981,000
Equity Capital:
$48,936,195,000
Net Income:
$4,430,840,000
Additional Websites where they accept or solicit for deposits:
https://intellix.capitalonebank.com
https://lbox.capitalonebank.com/
https://ach3.capitalonebank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Richmond
Regulator:
OCC
Capital One, National Association Complaints

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Complaint ID: 8447720

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Subissue: Application denied

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8408020

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Deposits and withdrawals

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8453242

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



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Capital One, National Association Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 14 reviews.

4297-Capital One

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on June 24 2021 by Sarah B

They took [-] Targeted [-] [-] and [-] I was trying to say I was committing fraud, froze [-] account and took every [-] I had. and [-] they were returning it to [-] sba and never did.
Tjere was no reason for this. They caused [-].to lose [-] [-] ive had since 2015 and for closed on [-] house. CAPITAL ONE WRECKED [-] LIFE. I [-]'t even give them 1 [-] they should be at negitive 5 [-]


1 stars

Reviewed on October 03 2020 by Jeff H

This bank has been [-] absolute horror show to work with. I was [-] excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of [-] US to make charge for a room reservation, COne blocked it, and locked [-] account. I had called them in [-] to tell them this hotel would process this charge and gave them all [-] details. Even this is not required. But COne would not tell [-] why they declined [-] hotel charge. They would [-] NOTHING to verify it, but they unblocked [-] account and told [-] to process it again. I double checked all [-] information with [-] hotel and told them to run it again. COne refused to process [-] transaction [-] second time. Worse, they won't unlock [-] account and [-]'t accept [-] verification even though I answer all their stupid questions. Bottom [-], they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own [-]. Avoid them like [-] plague...find another back to deal with and [-]'t get fooled by their ads. Trying to solve [-] with them is like talking to 3 year olds.


5 stars

Reviewed on January 10 2020 by Anne L

I like [-] customer Represenatives


2 stars

Reviewed on December 14 2019 by Aeschlima

No response to banking [-]


1 stars

Reviewed on November 30 2019 by Lynn

You are but a number to this organization. You HAVE to speak to [-] branch where you opened your account as opposed to whichever one is convenient.. why? What’s [-] point in having multiple locations? You leave voicemails for no reason as they are not returned. If you have challenges they make arbitrary decisions instead of asking any questions. I’ve used [-] banks that care more.


1 stars

Reviewed on November 25 2019 by Al

Worst bank they dont help with cards issued by them


1 stars

Reviewed on November 25 2019 by Al

Worst bank they [-]’t help with cards issued by them


1 stars

Reviewed on November 22 2019 by GARY L

If I could give a negative number I would! This is terrible customer service contact. I have tried [-] different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only [-] #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that [-] help [-] with [-] accounts and answer questions and NOT by [-] automated system which is not user friendly! I [-] tell people to avoid this one! This is [-] WORST!!!


5 stars

Reviewed on October 09 2019 by Chris b

Ok


1 stars

Reviewed on August 13 2019 by Gwen S

If I could give them a minus ten I would. They are [-] worst. I opened a secure account with them and when I decided to close [-] [-] they could not give [-] " [-] money " back for at least 2 months. But hey they are more then capable of sending [-] a letter in 5 [-] days saying they intend to give [-] [-] money. It is a load of [-]. They are hijacking [-] MONEY to gain interest on it. They are fully capable of giving [-] [-] money back. Calked corporate and no response they are [-] worst credit card company in [-] word...


5 stars

Reviewed on June 08 2019 by Sandy T

Church mortgage [-]. This branch helped our church secure a [-]. They were so good to work with and very understanding of our needs. We are so appreciative of their help and [-] ease of getting our [-]. Thank you!


1 stars

Reviewed on May 29 2019 by Marlina P

Customer Service had a very arrogant attitude. Basically told [-] they didn’t need [-] [-].


5 stars

Reviewed on November 27 2018 by Charlet D

[-] people are great nice and very friendly [-] bank is always clean and pleasant and once they know you (which only takes about 2 visits)it only gets better I love this bank


1 stars

Reviewed on December 11 2017 by Christopher H

They [-] not work with you like they say they would. They lost a good customer who uses credit cards all [-] time. I [-] not ever get a card from them again or recommend them to anyone I know.


Branch Locations for Capital One, National Association
Capital One Bank Medium Logo
The following is a directory of all branch offices for Capital One, National Association
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MARKET STREET BRANCH - Capital One, National Association
537 Market St
Newark, New Jersey 22102
SPRINGFIELD AVENUE BRANCH - Capital One, National Association
487 Springfield Ave
Newark, New Jersey 22102
Westside High School Branch - Capital One
403 South Orange Avenue
Newark, New Jersey 22102
North Babylon Branch - Capital One
1383 Deer Park Avenue
North Babylon, New York 22102
Brentwood Branch - Capital One
340 Washington Avenue
North Brentwood, New York 22102
North Brunswick Branch - Capital One
1345 Route 1 South
North Brunswick, New Jersey 22102
NORTH PLAINFIELD BRANCH - Capital One, National Association
815 Route 22 West
North Plainfield, New Jersey 22102
North Tarrane & Davis Branch - Capital One
8541 Davis Blvd
North Richland Hills, Texas 22102
CAPITAL ONE BANK CANADA BR - Capital One, National Association
5650 Yonge Street, 13th Floor
North York, 22102
NUTLEY BRANCH - Capital One, National Association
474 Franklin Ave
Nutley, New Jersey 22102
Oakdale Branch - Capital One
115 North 11th Street
Oakdale, Louisiana 22102
Oceanside Branch - Capital One
3151 Long Beach Road
Oceanside, New York 22102
TOWN CENTER BRANCH - Capital One, National Association
18104 Town Center Dr
Olney, Maryland 22102
17831 Georgia Ave Branch - Capital One
17831 Georgia Avenue
Olney, Maryland 22102
Northway Branch - Capital One
3738 North 16th Street
Orange, Texas 22102
Oxon Hill Branch - Capital One
6197 Oxon Hill Road
Oxon Hill, Maryland 22102
Oyster Bay Branch - Capital One
68 West Main Street
Oyster Bay, New York 22102
Palestine Loop Branch - Capital One
2121 South Loop 256
Palestine, Texas 22102
PARAMUS BRANCH - Capital One, National Association
464 N Route 17
Paramus, New Jersey 22102
Lamar Branch - Capital One
2800 Lamar Road
Paris, Texas 22102
Shoprite Supermarket Branch - Capital One
808 Route 46 West
Parsippany, New Jersey 22102
Passaic Park Branch - Capital One
129-31 Main Avenue
Passaic, New Jersey 22102
PATCHOGUE BRANCH - Capital One, National Association
116 E Main St
Patchogue, New York 22102
BROADWAY & 288 BRANCH - Capital One, National Association
10515 Broadway St
Pearland, Texas 22102
Pelham Branch - Capital One
200 Fifth Avenue
Pelham, New York 22102
Pharr Branch - Capital One
300 South Cage
Pharr, Texas 22102
PIERRE PART BRANCH - Capital One, National Association
3510 Highway 70 S
Pierre Part, Louisiana 22102
Pineville East Branch - Capital One
2730 Highway 28 East
Pineville, Louisiana 22102
Pittsburg Branch - Capital One
220 Jefferson Street
Pittsburg, Texas 22102
PLAINVIEW MANETTO HILL ROAD - Capital One, National Association
144 Manetto Hill Rd
Plainview, New York 22102
PLANO CENTRE BRANCH - Capital One, National Association
1221 E Spring Creek Pkwy
Plano, Texas 22102
Park and Preston - Capital One, National Association
2000 Preston Rd
Plano, Texas 22102
South Plano Branch - Capital One
437 Coit Road
Plano, Texas 22102
Springcreek Branch - Capital One
4000 W. Springcreek Parkway
Plano, Texas 22102
North Plano Branch - Capital One
9724 Coit Road
Plano, Texas 22102
Los Rios Branch - Capital One
4024 14th Street
Plano, Texas 22102
MID COUNTY BRANCH - Capital One, National Association
2950 Highway 365
Port Arthur, Texas 22102
Port Arthur Branch - Capital One
441 Austin Ave Suite A
Port Arthur, Texas 22102
Port Jefferson Station Branch - Capital One
532 Old Town Road
Port Jefferson Station, New York 22102
Port Lavaca Branch - Capital One
1329 North Virginia
Port Lavaca, Texas 22102
Port Washington Branch - Capital One
1020 Port Washintgon Boulevard
Port Washington, New York 22102
CABIN JOHN MALL BRANCH - Capital One, National Association
7941 Tuckerman Ln
Potomac, Maryland 22102
Cascades Branch - Capital One
20970 Southbank St
Potomac Falls, Virginia 22102
Prairieville Branch - Capital One
16159 Highway 73
Prairieville, Louisiana 22102
QUEENS VILLAGE BRANCH - Capital One, National Association
21619 Jamaica Ave
Queens Village, New York 22102
Winchester Branch - Capital One
233-15 Hillside Ave.
Queens Village, New York 22102
RACELAND BRANCH - Capital One, National Association
3908 Highway 1
Raceland, Louisiana 22102
Ramsey Branch - Capital One
1300 Route 17 North
Ramsey, New Jersey 22102
REGO PARK BRANCH - Capital One, National Association
9525 Queens Blvd
Rego Park, New York 22102
Old Landing Road Branch - Capital One
19628 Old Landing Road
Rehoboth Beach, Delaware 22102
Reserve Branch - Capital One
105 West 8th Street
Reserve, Louisiana 22102
Spectrum At Reston Town Ctr Branch - Capital One
11874 Spectrum Center
Reston, Virginia 22102
Reston Town Center Branch - Capital One
1824 Library St
Reston, Virginia 22102
Richmond Hill Branch - Capital One
115-20 Jamaica Avenue
Richmond Hill, New York 22102
Ridgefield Branch - Capital One
375 Broad Avenue
Ridgefield, New Jersey 22102
Ridgewood Nj Branch - Capital One
9 East Ridgewood Avenue
Ridgewood, New Jersey 22102
Fresh Pond Road Branch - Capital One
67-09 Fresh Pond Road
Ridgewood, New York 22102
Ridgewood Branch - Capital One
70-01 Forest Avenue
Ridgewood, New York 22102
Parkdale High School Branch - Capital One
6001 Good Luck Road
Riverdale, Maryland 22102
RIVERHEAD RT 58 BRANCH - Capital One, National Association
1080 Rte 58, Roanoke Plaza
Riverhead, New York 22102
Riverhead Main Street Branch - Capital One
140 East Main Street
Riverhead, New York 22102
Rockaway Park Branch - Capital One
116-01 Rockaway Beach Blvd
Rockaway Park, New York 22102
HUNGERFORD BRANCH - Capital One, National Association
387 Hungerford Dr
Rockville, Maryland 22102
HALPINE ROAD BRANCH - Capital One, National Association
101 Halpine Rd
Rockville, Maryland 22102
FALLS GROVE BRANCH - Capital One, National Association
14943 Shady Grove Rd
Rockville, Maryland 22102
16823 Crabbs Branch Way Branch - Capital One
16823 Crabbs Branch Way
Rockville, Maryland 22102
12097 Rockville Pike Branch - Capital One
12097 Rockville Pike
Rockville, Maryland 22102
802 Pleasant Drive - Capital One
802 Pleasant Drive
Rockville, Maryland 22102
Rock Creek Village Branch - Capital One
5552 Norbeck Road
Rockville, Maryland 22102
Traville Village Center Branch - Capital One
9761 Traville Gateway Drive
Rockville, Maryland 22102
Rockville Centre Branch - Capital One
77 Lincoln Avenue
Rockville Centre, New York 22102
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Capital One, National Association Name Changes
The following are other names Capital One, National Association has been known by over the years:

In 1987 their name became: Hibernia National Bank.

In 2007 their name became: Capital One, National Association.

Capital One, National Association Headquarters' Locations
The following addresses are where Capital One, National Association has had their headquarters:

Moved From: MAIN STREET to Carondelet, Gravier & Union Streets, New Orleans, LA 70130.

Moved From: CARONDELET, GRAVIER & UNION STREETS to 313 Carondelet Street, New Orleans, LA 70161.

Moved From: 313 CARONDELET STREET to 1680 Capital One Drive, Mclean, VA 22102.

Moved From: 1680 Capital One Dr to 1680 Capital One Dr, Mclean, VA 22102.

Capital One, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Capital One, National Association becoming what it is today, for better or worse.

Guaranty Bank & Trust Company (1987)
Hibernia National Bank in Baton Rouge (1987)
Hibernia National Bank in Jefferson Parish (1987)
Hibernia National Bank in Lafayette (1987)
Shreveport Bank & Trust Company (1987)
Bastrop National Bank (1994)
First Commercial Bank, Franklin, Louisiana (1994)
First National Bank of Jefferson Parish (1994)
First National Bank of West Monroe (1994)
Southern National Bank at Tallulah (1994)
First State Bank and Trust Company (1995)
Pioneer Bank & Trust Company (1995)
American Bank (1995)
State Bank and Trust Company (1995)
Bank of St. John (1995)
Progressive Bank and Trust Company (1995)
Bunkie Bank & Trust Company (1996)
The First National Bank of Lake Providence (1996)
The Calcasieu-Marine National Bank of Lake Charles (1996)
St. Bernard Bank & Trust Co. (1996)
First National Bank in Mansfield (1998)
ArgentBank (1998)
Peoples Bank & Trust Company (1998)
Hibernia National Bank of Texas (1999)
First Service Bank (1999)
Beaumont Trust Company, National Association (1999)
Coastal Banc, S.S.B. (2004)
Capital One, F.S.B. (2007)
North Fork Bank (2007)
Superior Savings of New England, National Association (2008)
Chevy Chase Bank, F.S.B. (2009)
ING Bank, fsb (2012)
Capital One Bank (USA), National Association (2022)