Capital One, National Association Corporate

Capital One, National Association has 286 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.


This corporate page for Capital One, National Association includes ratings, a link to bring you to all Capital One, National Association locations in Ashburn and all other branches, reviews, corporate details, directions, routing numbers,, office hours, their phone number, online banking website, and branch locations.


Capital One, National Association Headquarters
Capital One, National Association Corporate Headquarters Address:
Capital One, National Association
1680 Capital One Dr
Mclean, Virginia 22102
Capital One in Ashburn
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Capital One, National Association Headquarters Phone Number: (703) 448-3747

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Capital One, National Association Headquarters Map
Capital One, National Association Location Area Map


Capital One, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Capital One, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1680 Capital One Dr
Mclean, Virginia 22102
Established:
05/22/1933
Became FDIC Insured:
01/01/1934
Corporate Website:
www.capitalone.com
Corporate Structure
Number of Branches:
286
US Bank Branches:
288
Foreign Offices:
3
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
10/03/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
CAPITAL ONE FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$468,779,830,000
Deposits:
$373,754,840,000
Deposits Held Domestically:
$373,632,981,000
Equity Capital:
$48,936,195,000
Net Income:
$4,430,840,000
Additional Websites where they accept or solicit for deposits:
https://intellix.capitalonebank.com
https://lbox.capitalonebank.com/
https://ach3.capitalonebank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Richmond
Regulator:
OCC
Capital One, National Association Complaints

View More Capital One, National Association Complaints:
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Complaint ID: 8078650

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint: According to the Fair Credit Reporting Act 15 USC 1681 section 602 a states " There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. '' XXXX and XXXX are consumer reporting agencies and I am the Consumer. I have the right to make sure my private information isn't shared which is backed by 15 USC 6801 which states '' It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states that " In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX, XXXX, ( Furnisher of information to credit agencies ) whether it be verbal, non-verbal, written, implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that " A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. '' This account is an adverse item they are reporting again without my permission which is against the law. 15 U.S. Code 1681s2 ( A ) ( 1 ) A states " A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S. Code 1681e states '' Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. XXXX and XXXX are not maintaining reasonable procedures. Also 12 CFR 1016.7 states that " A consumer may exercise the right to opt out at any time. '' I am opting out of your reporting services.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8453107

Product: Checking or savings account

Sub-Product: Savings account

Issue: Opening an account

Subissue: Didn't receive terms that were advertised

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8475885

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Capital One, National Association Complaints:
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Capital One, National Association Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 14 reviews.

4297-Capital One

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on June 24 2021 by Sarah B

They took [-] Targeted [-] [-] and [-] I was trying to say I was committing fraud, froze [-] account and took every [-] I had. and [-] they were returning it to [-] sba and never did.
Tjere was no reason for this. They caused [-].to lose [-] [-] ive had since 2015 and for closed on [-] house. CAPITAL ONE WRECKED [-] LIFE. I [-]'t even give them 1 [-] they should be at negitive 5 [-]


1 stars

Reviewed on October 03 2020 by Jeff H

This bank has been [-] absolute horror show to work with. I was [-] excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of [-] US to make charge for a room reservation, COne blocked it, and locked [-] account. I had called them in [-] to tell them this hotel would process this charge and gave them all [-] details. Even this is not required. But COne would not tell [-] why they declined [-] hotel charge. They would [-] NOTHING to verify it, but they unblocked [-] account and told [-] to process it again. I double checked all [-] information with [-] hotel and told them to run it again. COne refused to process [-] transaction [-] second time. Worse, they won't unlock [-] account and [-]'t accept [-] verification even though I answer all their stupid questions. Bottom [-], they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own [-]. Avoid them like [-] plague...find another back to deal with and [-]'t get fooled by their ads. Trying to solve [-] with them is like talking to 3 year olds.


5 stars

Reviewed on January 10 2020 by Anne L

I like [-] customer Represenatives


2 stars

Reviewed on December 14 2019 by Aeschlima

No response to banking [-]


1 stars

Reviewed on November 30 2019 by Lynn

You are but a number to this organization. You HAVE to speak to [-] branch where you opened your account as opposed to whichever one is convenient.. why? What’s [-] point in having multiple locations? You leave voicemails for no reason as they are not returned. If you have challenges they make arbitrary decisions instead of asking any questions. I’ve used [-] banks that care more.


1 stars

Reviewed on November 25 2019 by Al

Worst bank they dont help with cards issued by them


1 stars

Reviewed on November 25 2019 by Al

Worst bank they [-]’t help with cards issued by them


1 stars

Reviewed on November 22 2019 by GARY L

If I could give a negative number I would! This is terrible customer service contact. I have tried [-] different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only [-] #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that [-] help [-] with [-] accounts and answer questions and NOT by [-] automated system which is not user friendly! I [-] tell people to avoid this one! This is [-] WORST!!!


5 stars

Reviewed on October 09 2019 by Chris b

Ok


1 stars

Reviewed on August 13 2019 by Gwen S

If I could give them a minus ten I would. They are [-] worst. I opened a secure account with them and when I decided to close [-] [-] they could not give [-] " [-] money " back for at least 2 months. But hey they are more then capable of sending [-] a letter in 5 [-] days saying they intend to give [-] [-] money. It is a load of [-]. They are hijacking [-] MONEY to gain interest on it. They are fully capable of giving [-] [-] money back. Calked corporate and no response they are [-] worst credit card company in [-] word...


5 stars

Reviewed on June 08 2019 by Sandy T

Church mortgage [-]. This branch helped our church secure a [-]. They were so good to work with and very understanding of our needs. We are so appreciative of their help and [-] ease of getting our [-]. Thank you!


1 stars

Reviewed on May 29 2019 by Marlina P

Customer Service had a very arrogant attitude. Basically told [-] they didn’t need [-] [-].


5 stars

Reviewed on November 27 2018 by Charlet D

[-] people are great nice and very friendly [-] bank is always clean and pleasant and once they know you (which only takes about 2 visits)it only gets better I love this bank


1 stars

Reviewed on December 11 2017 by Christopher H

They [-] not work with you like they say they would. They lost a good customer who uses credit cards all [-] time. I [-] not ever get a card from them again or recommend them to anyone I know.


Branch Locations for Capital One, National Association
Capital One Bank Medium Logo
The following is a directory of all branch offices for Capital One, National Association
Pages: Previous 1 ... 3 4 5 6 7 8 9 10 11 Next
Rocky Point Branch - Capital One
366 Route 25a
Rocky Point, New York 22102
RONKONKOMA BRANCH - Capital One, National Association
131 Portion Rd
Ronkonkoma, New York 22102
Rosedale Branch - Capital One
145-15 243rd St
Rosedale, New York 22102
Richmond Branch - Capital One
1306 Spacek Road
Rosenberg, Texas 22102
Rosenberg - Capital One
2810 First Street
Rosenberg, Texas 22102
ROSLYN BRANCH - Capital One, National Association
1085 Northern Boulevard
Roslyn, New York 22102
Rowlett Branch - Capital One
2205 Lakeview Parkway
Rowlett, Texas 22102
Rutherford Center Branch - Capital One
74 Park Avenue
Rutherford, New Jersey 22102
Rye Branch - Capital One
57 Purchase Street
Rye, New York 22102
Saddlebrook Branch - Capital One
419 Market Street
Saddle Brook, New Jersey 22102
Bandera & 410 Branch - Capital One
5706 Bandera Road
San Antonio, Texas 22102
Tezel Branch - Capital One
10803 Bandera Road
San Antonio, Texas 22102
Highway 151 Branch - Capital One
8439 State Highway 151
San Antonio, Texas 22102
Downtown Branch - Capital One
103 W. Quincy
San Antonio, Texas 22102
Blanco Market Branch - Capital One
18460 Blanco Road
San Antonio, Texas 22102
Park North Branch - Capital One
803 Northwest Loop 410
San Antonio, Texas 22102
Sam Houston Du Branch - Capital One
199 S Sam Houston
San Benito, Texas 22102
San Benito Sam Houston Branch - Capital One
198 South Sam Houston Street
San Benito, Texas 22102
Sayville Branch - Capital One
160 Main St
Sayville, New York 22102
SOUTH EASTCHESTER BRANCH - Capital One, National Association
764 White Plains Rd
Scarsdale, New York 22102
Scarsdale Branch - Capital One
911 Central Park Avenue
Scarsdale, New York 22102
Schertz Branch - Capital One
6019 Fm 3009
Schertz, Texas 22102
Sealy Branch - Capital One
325 Meyer Street
Sealy, Texas 22102
Secaucus Branch - Capital One
1291 Paterson Plank Road
Secaucus, New Jersey 22102
Severn Branch - Capital One
7821 Quarterfield Park Road
Severn, Maryland 22102
Shelter Island Branch - Capital One
29 West Neck Road
Shelter Island Hts, New York 22102
SHIRLEY BRANCH - Capital One, National Association
800 Montauk Hwy
Shirley, New York 22102
GREENWOOD JEWELLA BRANCH - Capital One, National Association
3715 Greenwood Rd
Shreveport, Louisiana 22102
SOUTH SHREVEPORT BRANCH - Capital One, National Association
9181 Mansfield Rd
Shreveport, Louisiana 22102
SOUTHFIELD BRANCH - Capital One, National Association
5750 Youree Dr
Shreveport, Louisiana 22102
Shreveport Main Branch - Capital One
333 Travis Street
Shreveport, Louisiana 22102
Shreve City Branch - Capital One
1201 Shreve City
Shreveport, Louisiana 22102
Interstate 20 West Branch - Capital One
6161 Greenwood Road
Shreveport, Louisiana 22102
North Market Street Branch - Capital One
1927 North Market Street
Shreveport, Louisiana 22102
Ellerbe Road Branch - Capital One
8989 Ellerbe Road
Shreveport, Louisiana 22102
University At Shreveport (Southern) - Capital One
4646 Shreveport Blanchard Highway
Shreveport, Louisiana 22102
3601 St Barnabas Rd Branch - Capital One
3601 St. Barnabas Road
Silver Hill, Maryland 22102
8401 GEORGIA AVE BRANCH - Capital One, National Association
8315 Georgia Ave
Silver Spring, Maryland 22102
13301 NEW HAMPSHIRE AVENUE BRANCH - Capital One, National Association
13301 New Hampshire Ave
Silver Spring, Maryland 22102
11261 New Hampshire Ave Branch - Capital One
11261 New Hampshire Avenue
Silver Spring, Maryland 22102
1327 Lamberton Dr Branch - Capital One
1327 Lamberton Drive
Silver Spring, Maryland 22102
8740 Arliss St Branch - Capital One
8740 Arliss Street
Silver Spring, Maryland 22102
Hillandle Branch - Capital One
10159 New Hampshire Avenue
Silver Spring, Maryland 22102
12228 Viers Mill Road Branch - Capital One
12228 Viers Mill Road
Silver Spring, Maryland 22102
University Boulevard West Branch - Capital One
113-115 University Boulevard West
Silver Spring, Maryland 22102
Leisureworld Plaza Branch - Capital One
3828 International Drive
Silver Spring, Maryland 22102
8676 Georgia Avenue Branch - Capital One
8670 Georgia Avenue
Silver Spring, Maryland 22102
FREMAUX TOWN CENTER BRANCH - Capital One, National Association
500 Town Center Pkwy
Slidell, Louisiana 22102
GAUSE BOULEVARD BRANCH - Capital One, National Association
333 Gause Blvd
Slidell, Louisiana 22102
Smithtown Branch - Capital One
82 East Main Street
Smithtown, New York 22102
South Brunswick Branch - Capital One
Route 1 And Wynwood Drive
South Brunswick, New Jersey 22102
South Farmingdale Branch - Capital One
195 Merritt Road
South Farmingdale, New York 22102
LIBERTY AVENUE BRANCH - Capital One, National Association
11419 Liberty Ave
South Richmond Hill, New York 22102
Salisbury Branch - Capital One
2530 Stewart Ave
South Westbury, New York 22102
SOUTHAMPTON BRANCH - Capital One, National Association
46 Windmill Ln
Southampton, New York 22102
Southlake Branch - Capital One
1110 E. Southlake Boulevard
Southlake, Texas 22102
Southold Branch - Capital One
54375 Main Road
Southold, New York 22102
SPEONK BRANCH - Capital One, National Association
172 Montauk Hwy
Speonk, New York 22102
RESEARCH FOREST BRANCH - Capital One, National Association
2404 Research Forest Dr
Spring, Texas 22102
KUYKENDAHL BRANCH - Capital One, National Association
21210 Kuykendahl Rd
Spring, Texas 22102
Champions Branch - Capital One
15900 Stuebner Airline Road
Spring, Texas 22102
East Spring Branch - Capital One
1700 Louetta Road
Spring, Texas 22102
COMMERCE STREET BRANCH - Capital One, National Association
6949 Commerce St
Springfield, Virginia 22102
Old Keene Mill Rd Branch - Capital One
8436 Old Keene Mill Road
Springfield, Virginia 22102
Saratoga Shopping Center Branch - Capital One
8089 Rolling Road
Springfield, Virginia 22102
St. Albans Branch - Capital One
189-02 Linden Boulevard
St. Albans, New York 22102
1025 Stafford Marketplace Branch - Capital One
1025 Stafford Marketplace
Stafford, Virginia 22102
Stamford Commercial Branch - Capital One, National Association
100 First Stamford Pl Ste 615
Stamford, Connecticut 22102
Evergreen Branch - Capital One
150 South Greaves Lane
Staten Island, New York 22102
Hylan Boulevard Branch - Capital One
2083 Hylan Boulevard
Staten Island, New York 22102
Tottenville Branch - Capital One
240 Page Avenue
Staten Island, New York 22102
Port Richmond - Capital One
1411 Forest Avenue
Staten Island, New York 22102
West Brighton - Capital One
386-390 Forest Avenue
Staten Island, New York 22102
STERLING TOWN CENTER BRANCH - Capital One, National Association
21700 Towncenter Plz
Sterling, Virginia 22102
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Capital One, National Association Name Changes
The following are other names Capital One, National Association has been known by over the years:

In 1987 their name became: Hibernia National Bank.

In 2007 their name became: Capital One, National Association.

Capital One, National Association Headquarters' Locations
The following addresses are where Capital One, National Association has had their headquarters:

Moved From: MAIN STREET to Carondelet, Gravier & Union Streets, New Orleans, LA 70130.

Moved From: CARONDELET, GRAVIER & UNION STREETS to 313 Carondelet Street, New Orleans, LA 70161.

Moved From: 313 CARONDELET STREET to 1680 Capital One Drive, Mclean, VA 22102.

Moved From: 1680 Capital One Dr to 1680 Capital One Dr, Mclean, VA 22102.

Capital One, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Capital One, National Association becoming what it is today, for better or worse.

Guaranty Bank & Trust Company (1987)
Hibernia National Bank in Baton Rouge (1987)
Hibernia National Bank in Jefferson Parish (1987)
Hibernia National Bank in Lafayette (1987)
Shreveport Bank & Trust Company (1987)
Bastrop National Bank (1994)
First Commercial Bank, Franklin, Louisiana (1994)
First National Bank of Jefferson Parish (1994)
First National Bank of West Monroe (1994)
Southern National Bank at Tallulah (1994)
First State Bank and Trust Company (1995)
Pioneer Bank & Trust Company (1995)
American Bank (1995)
State Bank and Trust Company (1995)
Bank of St. John (1995)
Progressive Bank and Trust Company (1995)
Bunkie Bank & Trust Company (1996)
The First National Bank of Lake Providence (1996)
The Calcasieu-Marine National Bank of Lake Charles (1996)
St. Bernard Bank & Trust Co. (1996)
First National Bank in Mansfield (1998)
ArgentBank (1998)
Peoples Bank & Trust Company (1998)
Hibernia National Bank of Texas (1999)
First Service Bank (1999)
Beaumont Trust Company, National Association (1999)
Coastal Banc, S.S.B. (2004)
Capital One, F.S.B. (2007)
North Fork Bank (2007)
Superior Savings of New England, National Association (2008)
Chevy Chase Bank, F.S.B. (2009)
ING Bank, fsb (2012)
Capital One Bank (USA), National Association (2022)