U.S. Bank National Association has 2,309 banking locations. Their corporate headquarters address is listed as: 425 Walnut St in Cincinnati Ohio.
This corporate page for U.S. Bank National Association includes ratings, a link to bring you to all U.S. Bank National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
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U.S. Bank National Association Headquarters Phone Number:
(513) 632-4234
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U.S. Bank National Association Location Area Map
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
425 Walnut St
Cincinnati, Ohio 45202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.usbank.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/26/2023
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
U S BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$529,906,923,000
Deposits Held Domestically:
$522,401,458,000
Equity Capital:
$59,540,236,000
Net Income:
$4,911,887,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for U.S. Bank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More U.S. Bank National Association Complaints:
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Complaint ID: 7221880
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Investigation took more than 30 days
Company: U.S. BANCORP
Complaint: Prior CFPB case XXXX In follow up to the bank 's prior response. I do not understand why they reported the account 30 days past due for XX/XX/2023, after I satisfied the XX/XX/2023 payment due when I brought the account current with a payment on my XX/XX/2023 call. I realize they indicated that they sent me statements, however, in the same call mentioned above I repeatedly did ask the agent and they confirmed I was good, and the next payment was not due until XX/XX/2023. The information that they confirmed when I called was misleading which resulted in the past due status of the account.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7220142
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Subissue: Overdrafts and overdraft fees
Company: U.S. BANCORP
Complaint: I was charged fraudulently for a phone I did not receive from XXXX XXXX XXXX and insurance for the phone I did not receive. I am still using my XXXX phone to this day because I was fraudulently charged by XXXX XXXX XXXX and did not receive a phone. I filed fraud charges with U.S. Bank and initially my money was returned. I opened an account with a different bank until this was resolved. The charges for the phone insurance continued to be taken out of my account even though I had reported the fraudulent charges and my card had been deactivated. The money that the bank initially returned to me was taken back out of my account and multiple overdraft fees were charged because of these fraudulent charges. I went to my local U.S. Bank branch and they told me they could not help and that I needed to call U.S. Bank customer service. I called U.S. Bank customer service line and they said that the money was taken back out of the account because it was not fraud but a dispute. I called the U.S. Bank dispute representative and she said there was nothing she could do because the account was closed but if I wanted to pay off the account charges she could reopen the account to start a dispute. U.S. Bank will not give me access to my banking statements because the account is closed. Even though this account is supposedly closed, money from refunds have mistakenly gone to this account and U.S. Bank has taken more of my money.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7219440
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: U.S. BANCORP
Complaint: Opened a new business checking silver account to attain a {$500.00} bonus by depositing {$5000.00} in 30 days and keeping it for 60 days.
I linked my XXXX XXXX XXXX using my U.S. bank app and on XX/XX/23 I initiated a {$2500.00} transfer and a second transfer the following day XX/XX/23 of {$2.00} for a total of {$5000.00}.
The funds were posted on XXXX on XX/XX/23. I could no longer access my U.S. BANK account as of XX/XX/23 because they revoked access to my account and would not tell my why, and still do not tell me why. One thing Im told is that my XXXX triggered e fraud and my account was limited.
My money of {$5000.00} is missing and still hasnt been refunded and US BANK is saying they never received it nor did it ever complete but I have email stating the opposite and the money is gone from my XXXX account All the Bank managers and representatives at US bank have been lying and deceiving.
I just want my money back!! Its been over 10 business days
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 83 reviews.
6548-U.S. Bank National Association
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names U.S. Bank National Association has been known by over the years:
In 1991 their name became: Star Bank, National Association, Cincinnati.
In 1991 their name became: Star Bank, National Association.
In 1999 their name became: Star Bank, National Association.
In 1999 their name became: Firstar Bank, National Association.
In 2001 their name became: U.S. Bank National Association.
The following addresses are where U.S. Bank National Association has had their headquarters:
Moved From: MAIN STREET to 111 East Fourth Street, Cincinnati, OH 45202.
Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.
Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.
The following shows transitions that are what have ultimately result in U.S. Bank National Association becoming what it is today, for better or worse.
Star Bank, National Association (1991)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)