U.S. Bank National Association has 2,309 banking locations. Their corporate headquarters address is listed as: 425 Walnut St in Cincinnati Ohio.
This corporate page for U.S. Bank National Association includes ratings, a link to bring you to all U.S. Bank National Association locations in Columbus and all other branches, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
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U.S. Bank National Association Headquarters Phone Number:
(513) 632-4234
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U.S. Bank National Association Location Area Map
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
425 Walnut St
Cincinnati, Ohio 45202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.usbank.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/26/2023
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
U S BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$529,906,923,000
Deposits Held Domestically:
$522,401,458,000
Equity Capital:
$59,540,236,000
Net Income:
$4,911,887,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for U.S. Bank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More U.S. Bank National Association Complaints:
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Complaint ID: 7122560
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Company: U.S. BANCORP
Complaint: I was a regular payer of ELAN FINANCIAL SERVICE and I do not recall missing any payments. Yet, as I received my credit report there I noticed that I have a late payment which was on XX/XX/2022. I do not recall being late ever therefore I decided to file a dispute. I already sent multiple letters expecting for a response of for the inaccurate late payment to be removed. It has been a long wait but I was not notified of anything nor I noticed any changes with my account statement.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7121433
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Difficulty submitting a dispute or getting information about a dispute over the phone
Company: U.S. BANCORP
Complaint: On XX/XX/2023 I came to XXXX XXXX XXXX to apply for a Business checking, savings and XXXX XXXX XXXX XXXX XXXX XXXX under the name of my business [ XXXX ]. I left XXXX XXXX XXXX with a folder containing information on my Business Checking and Savings Accounts along with promotional materials for the XXXX XXXX XXXX XXXX XXXX XXXX.
XX/XX/2023 activated what I understood to be my XXXX XXXX XXXX XXXX XXXX XXXX and made 2 purchases ( XXXX from XXXX XXXX and XXXX from XXXX ).
Called XXXX XXXX XXXX branch on XX/XX/2023 and called XXXX XXXX the same day to report the error ( within 30 days ).
I was advised by XXXX XXXX to reapply for the card with the assurance that my credit could be fixed due to Banker or Credit Card Company error after XXXX XXXX XXXX submits documentation on the error. I did so under that advice on XX/XX/2023 with [ XXXX ] at my local XXXX branch.
On XX/XX/2023 XXXX XXXX contacted XXXX XXXX XXXX saying the credit report can not be corrected due to card activation and transactions being made which is in direct opposition to their previous advice.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7121240
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Subissue: Funds not received from closed account
Company: U.S. BANCORP
Complaint: We want to reopen case number XXXX. It's been 14 days since the letter from U.S. Bank sent dated XX/XX/23 and yet to date, we have yet to receive the check. On XX/XX/23, we went to the XXXX XXXX branch and had a long conversation with a young XXXX teller regarding the fraudulent activity on our acccount and about closing it and getting a check issued to us. He guaranteed that within 10 to 15 days, we would receive the check. Here we are 3 months later and AGAIN we had to do this all over again and AGAIN no check has been received. THIS IS UNBELIEVABLE AND SIMPLY INTOLERABLE, We need to pay bills that are long overdue. What is going on? How much longer will this take. WE'VE BEEN WAITING 3 MONTHS ALREADY since our original conversation with the branch 's employee.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 83 reviews.
6548-U.S. Bank National Association
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names U.S. Bank National Association has been known by over the years:
In 1991 their name became: Star Bank, National Association, Cincinnati.
In 1991 their name became: Star Bank, National Association.
In 1999 their name became: Star Bank, National Association.
In 1999 their name became: Firstar Bank, National Association.
In 2001 their name became: U.S. Bank National Association.
The following addresses are where U.S. Bank National Association has had their headquarters:
Moved From: MAIN STREET to 111 East Fourth Street, Cincinnati, OH 45202.
Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.
Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.
The following shows transitions that are what have ultimately result in U.S. Bank National Association becoming what it is today, for better or worse.
Star Bank, National Association (1991)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)