U.s. Bank National Association
U.s. Bank National Association is a commercial bank, national (federal) charter and fed member, supervised by the occ. established in 07/13/1863. With assets of $657.18 Billion, it operates 2115 domestic branches.
Customer Reviews
Based on 78 ratings
Reviews are moderated before posting. No profanity or personal attacks.
Woodburn Oregon branch. Many travel to other branches. Manager is arrogant, has napoleon complex. [-] acts like a king. Tellers are great.
Unable to contact [-] north Portland office to recover artwork that was displayed during their community services. There were almost a dozen pictures left there after [-] location permanently closed. If there is a way to recover [-] artworks, it would be greatly appreciated. [-] values are in excess if 10,000$$. RSVP is a huge [-]. We still [-] accounts with you and appreciate a prompt response .
This bank is either incompetent or corrupt. I was hacked on a USReliacard account. [-] UC has proved its [-] account. I have continually attempted to talk to a fraud department, if there really is one. [-] underlings in their call center continully refuse, even when asked to give [-] full SSN, which is unheard of. So, I cannot sign up, I lost almost 600.00 dollars. Unconscionable.
Nit at all consumer friendly in klamath falls Oregon
Need to improve on customer service.
Rating History
Total Complaints Filed (Last 3 Yrs)
Top Complaint Categories:
- Checking or savings account 34%
- Credit card 21%
- Credit card 21%
ROA (Return on Assets): Measures profitability relative to size. 1.0%+ is good.
ROE (Return on Equity): Measures profitability for shareholders. 10%+ is strong.