Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number:
(336) 733-2500
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Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Truist Bank Complaints:
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Complaint ID: 7607531
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Subissue: Trying to communicate with the company to fix an issue while managing or servicing yo
Company: TRUIST FINANCIAL CORPORATION
Complaint: This complaint against Truist Bank and is related to CFPB Claim # XXXX against Truist bank, which is currently closed. The response from Truist is not accurate and fails to include pertinent details. XXXX, who obtained the mortgage, passed away on XX/XX/XXXX. XXXX XXXX sister, XXXX, is the successor of her estate. XXXX XXXX XXXXXXXX XXXX XXXX, VA appointed me as guardian/conservator of XXXX on XX/XX/XXXX. This was prior to BB & T and Suntrust Banks merging to become Truist Bank. XXXX and XXXX had accounts with both banks. BB & T immediately accepted the legal documents, acknowledged XXXX death, XXXX as XXXX successor, and me as XXXX 's guardian/conservator allowing me to manage both XXXX XXXX and XXXX 's BB & T accounts. Suntrust refused to accept the legal documents and to acknowledge XXXX as XXXX successor and me as XXXX guardian/conservator. I delivered the legal documents in-person and via mail on numerous occasions to no avail. Telephone calls to Suntrust, and then, Truist, resulted in me being told that Suntrust/Truist could only confer with XXXX ( deceased ), and I could not be provided any information about the loan. Due to their refusal to confer with me, I had no knowledge that the insurance policy had lapsed. Based on Truists statement, the insurance policy was cancelled on XX/XX/XXXX, two months after XXXXXXXX XXXX death. XXXX 's death prevented her from paying the insurance premium and Suntrusts/Truists refusal to confer with me resulted in my inability to pay the insurance premium or obtain a new insurance policy upon my appointment as guardian and conservator of XXXX. I became aware of the insurance lapse when the mortgage bill to XXXX noted that new insurance was purchased at an unreasonable price. I then immediately purchased and paid for insurance with XXXX effective XX/XX/XXXX, noting Truist as the Mortgage Company. Truist cancelled the more expensive insurance but continued including insurance escrow in the monthly payment. Hence, the insurance lapse was not the result of my inability or refusal to pay insurance but was due to Truists failure to acknowledge XXXX as the successor of XXXX and me as XXXX Guardian/Conservator, allowing me to obtain information about the loan.
Principal and interest of the load is {$360.00}. In its response, Truist states at this time, the loan is not being escrowed for taxes. That statement is false. Please see attached mortgage account statements dated XX/XX/XXXX, and XX/XX/XXXX, stating that {$380.00} is being escrowed for taxes and insurance thereby making the total monthly payment {$740.00}. Please also see attached insurance bill which shows yearly insurance amount as {$2200.00} or {$190.00} per month. The escrowed amount of {$380.00} equates to {$4500.00} yearly, much more than the yearly cost of the yearly home insurance being paid. If the loan is not being escrowed for taxes, then why is the payment still showing that taxes are being escrowed and why is an additional {$190.00} being withheld? Please see the attached two most recent tax payment receipts showing said payments were made by me, not Truist.
Truist previously put the property up for auction after repeatedly refusing to acknowledge XXXX as successor and me as guardian/conservator. It was only after my initial complaint with CFPB that Truist acknowledged XXXX as successor and me as guardian/conservator. A lot of unnecessary money was spent to stop the auction. This is yet another attempt by Truist to force foreclosure on this property. Truist needs to acknowledge that its repeated failure to acknowledge XXXX as successor and me as guardian/conservator resulted in the lengthy insurance lapse, not XXXX 's XXXX my inability or refusal to pay for insurance ; cease taking out escrow for taxes and explain the {$380.00} escrow being charged ; and return the monthly payment to its original amount of {$360.00}. At the minimum, only the amount needed to pay the insurance should be escrowed.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7607119
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: TRUIST FINANCIAL CORPORATION
Complaint: I have XXXX in my old bank account with Truist bank thats been sitting. I would like to retrieve my fund. They say my Account is no longer active and is now closed.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7605228
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Subissue: Denied request to lower payments
Company: TRUIST FINANCIAL CORPORATION
Complaint: I am asking for this company regional acceptance to understand, I left my job due to XXXX of XXXXXXXX XXXX and having to raise grandchild. I found a mediocre job but had trbl paying- I started another job, better paying. i Started to resume payments - The problem is this, regional makes more then 3 calls a day - I can not answer the pbone during the day. Yesterday they called my boss cell phone - I put in writing to them to stop calling. - b4 losing job i made faithful payments for 4 yrs straight - one operator XXXX there is being too aggressive with the calls and told me she has a right to call. I made a XXXX payment last night ( borrowed $ ) and she called 5 minutes aftr payment and said she needed more - this has become so stressful i cant function- i have XXXX left on loan - just took second job at XXXX XXXX im so worried regional will be the reason i lose this job - from harassing calls- please help
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)