Truist Bank Corporate

Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.


This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


Truist Bank Headquarters
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number: (336) 733-2500

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Truist Bank Headquarters Map
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Truist Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Established:
01/01/1872
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Corporate Structure
Number of Branches:
2,006
US Bank Branches:
2,006
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$535,000,000,000
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
www.lightstream.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
Regulator:
FDIC
Branch Locations for Truist Bank
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The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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ENGLESIDE PLAZA BRANCH - Truist Bank
8650 Richmond Hwy
Alexandria, Virginia 28202
ROSE HILL BRANCH - Truist Bank
5203 Franconia Rd
Alexandria, Virginia 28202
Manchester Lakes Branch - Branch Banking And Trust Company
7025 A Manchester Blvd
Alexandria, Virginia 28202
SOUTHERN TOWERS BRANCH - Truist Bank
4999 Seminary Rd
Alexandria, Virginia 28202
Lincolnia Branch - Branch Banking And Trust Company
6244a Little River Tpke
Alexandria, Virginia 28202
DUKE STREET BRANCH - Truist Bank
3101 Duke St
Alexandria, Virginia 28202
DUKE AND WASHINGTON BRANCH - Truist Bank
300 S Washington St
Alexandria, Virginia 28202
ALEXANDRIA MAIN BRANCH - Truist Bank
1717 King St
Alexandria, Virginia 28202
HAYFIELD BRANCH - Truist Bank
7915 Heneska Loop
Alexandria, Virginia 28202
KINGSTOWNE BRANCH - Truist Bank
5820 Kingstowne Ctr
Alexandria, Virginia 28202
GEORGE STREET BRANCH - Truist Bank
400 George St
Fredericksburg, Virginia 28202
Central Park Branch - Branch Banking And Trust Company
1151 Carl D Silver Pkwy
Fredericksburg, Virginia 28202
Fredericksburg Jefferson Davis Highw - Branch Banking And Trust Company
401 Jefferson Davis Highway
Fredericksburg, Virginia 28202
CHATHAM HEIGHTS ROAD BRANCH - Truist Bank
375 Chatham Heights Rd
Fredericksburg, Virginia 28202
WARRENTON ROAD BRANCH - Truist Bank
760 Warrenton Rd
Fredericksburg, Virginia 28202
ROUTE 3 BRANCH - Truist Bank
3600 Plank Rd
Fredericksburg, Virginia 28202
SOUTHPOINT BRANCH - Truist Bank
10000 Southpoint Pkwy
Fredericksburg, Virginia 28202
Cosners Corner Branch - Branch Banking And Trust Company
9659 Jefferson Davis Highway
Fredericksburg, Virginia 28202
Mine Road Branch - Branch Banking And Trust Company
4630 Mine Road
Fredericksburg, Virginia 28202
COLONIAL BEACH BRANCH - Truist Bank
416 Colonial Ave
Colonial Beach, Virginia 28202
Hague Branch - Branch Banking And Trust Company
8518 Cople Highway
Hague, Virginia 28202
KING GEORGE BRANCH - Truist Bank
9319 Kings Hwy
King George, Virginia 28202
Dahlgren Branch - Branch Banking And Trust Company
15375 Dahlgren Road
King George, Virginia 28202
AQUIA BRANCH - Truist Bank
117 Garrisonville Rd
Stafford, Virginia 28202
WINCHESTER AMHERST BRANCH - Truist Bank
1800 Amherst St
Winchester, Virginia 28202
Adams Drive Branch - Truist Bank
2250 S Pleasant Valley Rd
Winchester, Virginia 28202
WINCHESTER VA MAIN BRANCH - Truist Bank
115 N Cameron St
Winchester, Virginia 28202
Berryville Avenue Branch - Branch Banking And Trust Company
1000 Berryville Avenue
Winchester, Virginia 28202
Pleasant Valley Branch - Branch Banking And Trust Company
2082 South Pleasant Valley Road
Winchester, Virginia 28202
Pleasant Valley Drive In Branch - Branch Banking And Trust Company
2004 South Pleasant Valley Road
Winchester, Virginia 28202
Winchester Valley Center Branch - Branch Banking And Trust Company
2500 Valley Avenue
Winchester, Virginia 28202
Senseny Road Branch - Branch Banking And Trust Company
1855 Senseny Road
Winchester, Virginia 28202
Winchester Westminster Canterbury Br - Branch Banking And Trust Company
300 Westminster Canterbury Dr
Winchester, Virginia 28202
Stonewall Branch - Branch Banking And Trust Company
1521 Martinsburg Pike
Winchester, Virginia 28202
BERRYVILLE MAIN BRANCH - Truist Bank
23 N Church St
Berryville, Virginia 28202
Flint Hill Branch - Branch Banking And Trust Company
644 Zachary Taylor Highway
Flint Hill, Virginia 28202
CROOKED RUN BRANCH - Truist Bank
100 Crooked Run Plz
Front Royal, Virginia 28202
ROYAL PLAZA BRANCH - Truist Bank
487 South St
Front Royal, Virginia 28202
Shenandoah Center Branch - Branch Banking And Trust Company
1355 North Shenandoah Avenue
Front Royal, Virginia 28202
Middletown Branch - Branch Banking And Trust Company
7800 Main Street
Middletown, Virginia 28202
STEPHENS CITY BRANCH - Truist Bank
330 Fairfax Pike
Stephens City, Virginia 28202
Strasburg Branch - Branch Banking And Trust Company
115 West King Street
Strasburg, Virginia 28202
WOODSTOCK MAIN BRANCH - Truist Bank
200 N Main St
Woodstock, Virginia 28202
CULPEPER BRANCH - Truist Bank
703 James Madison Hwy
Culpeper, Virginia 28202
Culpeper Colonnade Branch - Truist Bank
15345 Creativity Dr
Culpeper, Virginia 28202
BEALETON BRANCH - Truist Bank
11047 Marsh Rd
Bealeton, Virginia 28202
Remington Branch - Branch Banking And Trust Company
100 North John Stone Street
Remington, Virginia 28202
HARRISONBURG MAIN BRANCH - Truist Bank
250 Neff Ave
Harrisonburg, Virginia 28202
DAYTON PIKE BRANCH - Truist Bank
1900 S High St
Harrisonburg, Virginia 28202
MARKET & MASON BRANCH - Truist Bank
180 E Market St
Harrisonburg, Virginia 28202
Harrisonburg South Branch - Branch Banking And Trust Company
3150 South Main Street
Harrisonburg, Virginia 28202
Sunnyside Branch - Branch Banking And Trust Company
1130 Highlands Pl Ste 430
Harrisonburg, Virginia 28202
Parkview Branch - Branch Banking And Trust Company
611 Mt Clinton Pike
Harrisonburg, Virginia 28202
BRIDGEWATER BRANCH - Truist Bank
111 N Main St
Bridgewater, Virginia 28202
BROADWAY VA BRANCH - Truist Bank
153 N Main St
Broadway, Virginia 28202
Dayton Branch - Branch Banking And Trust Company
230 Main Street
Dayton, Virginia 28202
Elkton Branch - Branch Banking And Trust Company
250 South Stuart Avenue
Elkton, Virginia 28202
LURAY BRANCH - Truist Bank
1402 Us Highway 211 W
Luray, Virginia 28202
Mount Jackson Branch - Branch Banking And Trust Company
5180 Main Street
Mount Jackson, Virginia 28202
NEW MARKET BRANCH - Truist Bank
9397 S Congress St
New Market, Virginia 28202
SEMINOLE TRAIL BRANCH - Truist Bank
1425 Seminole Trl
Charlottesville, Virginia 28202
COURT SQUARE BRANCH - Truist Bank
305 E Jefferson St
Charlottesville, Virginia 28202
Barracks Road North Branch - Truist Bank
1201 Emmet St N
Charlottesville, Virginia 28202
IVY ROAD BRANCH - Truist Bank
2117 Ivy Rd
Charlottesville, Virginia 28202
CROZET BRANCH - Truist Bank
550 Radford Ln
Charlottesville, Virginia 28202
Barracks Road Branch - Branch Banking And Trust Company
2149 Barracks Road
Charlottesville, Virginia 28202
Ivy Road Branch - Branch Banking And Trust Company
2033 Ivy Road
Charlottesville, Virginia 28202
Pantops West Branch - Truist Bank
142 Hansen Rd
Charlottesville, Virginia 28202
Pantops Branch - Branch Banking And Trust Company
1652 State Farm Boulevard
Charlottesville, Virginia 28202
Proffit Road Branch - Branch Banking And Trust Company
3267 Proffit Road
Charlottesville, Virginia 28202
Gordonsville Branch - Branch Banking And Trust Company
202 South Main Street
Gordonsville, Virginia 28202
LOVINGSTON BRANCH - Truist Bank
93 Front St
Lovingston, Virginia 28202
ORANGE VA BRANCH - Truist Bank
235 N Madison Rd
Orange, Virginia 28202
PALMYRA BRANCH - Truist Bank
13526 James Madison Hwy
Palmyra, Virginia 28202
RUCKERSVILLE BRANCH - Truist Bank
7003 Seminole Trl
Ruckersville, Virginia 28202
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Truist Bank Complaints

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Complaint ID: 7752105

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Subissue: Didn't receive terms that were advertised

Company: TRUIST FINANCIAL CORPORATION

Complaint: I signed up for a Truist checking account and was promised I would receive a sign-up bonus of {$400.00} if I completed their terms and requirements for the bonus. Their terms were : opening the specified checking account ( which I did ), then make sure that XXXX ( XXXX ) direct deposits ( from employer, benefits, etc. ) of at least {$500.00} are deposited into the account within 90 days of opening the account. I opened my account on XX/XX/2023. I had XXXX direct deposits that were deposited into the account from my employer. The were both for over {$500.00}. These are the exact dates and amounts of the XXXX deposits : XXXX XXXX : {$500.00} on XX/XX/2023 XXXX XXXX : {$500.00} on XX/XX/2023 I satisfied the terms and conditions of the bonus within the time frame that Truist specified, but they are denying me the bonus, claiming I did not meet the requirements. I received an email from Truist on XX/XX/2023 stating the following : " During our final review, we noticed that you did not meet all qualification requirements of the offer, therefore, the reward will not be processed. '' Apparently the XXXX deposits were erroneously coded in their system as person to person payments, but they are in fact from my employer. It is a direct deposit from my employer, so this meets the terms of the agreement. These paycheck deposits should have been coded as direct deposit, and the error is apparently with Truist 's online coding system. My account has never been in a delinquent state, and I am in good standing with my account status with them. I fulfilled the requirements, so I am entitled to the bonus that they promised from the onset of my opening an account with them.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 7749252

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Fee problem

Company: TRUIST FINANCIAL CORPORATION

Complaint: I am suddenly being charged fees on this account, which was fee-free for a long time. Last month they refunded. This month they refused and got NASTY with me on the phone. I tried to close the account ( because why would I keep an account with Truist, just to be treated this way? ), and was told I had to call back AGAIN tomorrow. This is outrageous.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 7749159

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Deposits and withdrawals

Company: TRUIST FINANCIAL CORPORATION

Complaint: XX/XX/XXXX Approx XXXX deposited in my business checking account ( refinance proceeds ) XX/XX/XXXX ( Account was placed on hold I was not notified ) XX/XX/XXXX deposited {$4600.00} ( not notified that account was in hold status ) XX/XX/XXXX XXXX deposited into business checking account ( refinance of second investment property ) when I tried to pay contractors for the work the wire was rejected and I immediately went to the bank. At that point I was notified of the hold. XX/XX/XXXX I emailed my banker both closing documents- all pages ( although they didn't ask for these items ) verifying the origin the amounts and purpose of the funds wired into the checking account. I have went to XXXX branches and called and no one can tell me why the bank would decide that the loan proceeds wired to my account is being held and investigated. Even the bankers have said that they have never had this happened and not sure what to do. My complaint is against the internal process of accepting and holding funds without reason and the overrall callousness of the banking employees at Truist Bank. The very mortgages that were refinanced are now past due, I am trying to salvage my relationship with the contractors who did the work on my properties and none of the banks employees are showing any urgency in getting this resolved.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



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Truist Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 4 reviews.

9846-Truist Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

Truist Bank Name Changes
The following are other names Truist Bank has been known by over the years:

In 1975 their name became: Branch Banking and Trust Company.

In 2020 their name became: Truist Bank.

Truist Bank Headquarters' Locations
The following addresses are where Truist Bank has had their headquarters:

Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.

Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.

Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.

Truist Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.

Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)