Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number:
(336) 733-2500
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Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Truist Bank Complaints:
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Complaint ID: 7752105
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Subissue: Didn't receive terms that were advertised
Company: TRUIST FINANCIAL CORPORATION
Complaint: I signed up for a Truist checking account and was promised I would receive a sign-up bonus of {$400.00} if I completed their terms and requirements for the bonus. Their terms were : opening the specified checking account ( which I did ), then make sure that XXXX ( XXXX ) direct deposits ( from employer, benefits, etc. ) of at least {$500.00} are deposited into the account within 90 days of opening the account.
I opened my account on XX/XX/2023. I had XXXX direct deposits that were deposited into the account from my employer. The were both for over {$500.00}. These are the exact dates and amounts of the XXXX deposits : XXXX XXXX : {$500.00} on XX/XX/2023 XXXX XXXX : {$500.00} on XX/XX/2023 I satisfied the terms and conditions of the bonus within the time frame that Truist specified, but they are denying me the bonus, claiming I did not meet the requirements. I received an email from Truist on XX/XX/2023 stating the following : " During our final review, we noticed that you did not meet all qualification requirements of the offer, therefore, the reward will not be processed. '' Apparently the XXXX deposits were erroneously coded in their system as person to person payments, but they are in fact from my employer. It is a direct deposit from my employer, so this meets the terms of the agreement. These paycheck deposits should have been coded as direct deposit, and the error is apparently with Truist 's online coding system. My account has never been in a delinquent state, and I am in good standing with my account status with them. I fulfilled the requirements, so I am entitled to the bonus that they promised from the onset of my opening an account with them.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7749252
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Fee problem
Company: TRUIST FINANCIAL CORPORATION
Complaint: I am suddenly being charged fees on this account, which was fee-free for a long time. Last month they refunded. This month they refused and got NASTY with me on the phone. I tried to close the account ( because why would I keep an account with Truist, just to be treated this way? ), and was told I had to call back AGAIN tomorrow. This is outrageous.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7749159
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: TRUIST FINANCIAL CORPORATION
Complaint: XX/XX/XXXX Approx XXXX deposited in my business checking account ( refinance proceeds ) XX/XX/XXXX ( Account was placed on hold I was not notified ) XX/XX/XXXX deposited {$4600.00} ( not notified that account was in hold status ) XX/XX/XXXX XXXX deposited into business checking account ( refinance of second investment property ) when I tried to pay contractors for the work the wire was rejected and I immediately went to the bank. At that point I was notified of the hold.
XX/XX/XXXX I emailed my banker both closing documents- all pages ( although they didn't ask for these items ) verifying the origin the amounts and purpose of the funds wired into the checking account.
I have went to XXXX branches and called and no one can tell me why the bank would decide that the loan proceeds wired to my account is being held and investigated. Even the bankers have said that they have never had this happened and not sure what to do.
My complaint is against the internal process of accepting and holding funds without reason and the overrall callousness of the banking employees at Truist Bank. The very mortgages that were refinanced are now past due, I am trying to salvage my relationship with the contractors who did the work on my properties and none of the banks employees are showing any urgency in getting this resolved.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)