Truist Bank Corporate

Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.


This corporate page for Truist Bank includes ratings, a link to bring you to all Truist Bank locations in Ashburn and all other branches, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


Truist Bank Headquarters
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
Truist Bank in Ashburn
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Truist Bank Headquarters Phone Number: (336) 733-2500

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Truist Bank Headquarters Map
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Truist Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Established:
01/01/1872
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Corporate Structure
Number of Branches:
2,006
US Bank Branches:
2,006
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$535,000,000,000
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
www.lightstream.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
Regulator:
FDIC
Branch Locations for Truist Bank
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The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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BELVEDERE SQUARE BRANCH - Truist Bank
548 E Belvedere Ave
Baltimore, Maryland 28202
ERDMAN BRANCH - Truist Bank
3917 Erdman Ave
Baltimore, Maryland 28202
HAMILTON HARFORD ROAD BRANCH - Truist Bank
5439 Harford Rd
Baltimore, Maryland 28202
Baltimore Northwest Plaza Branch - Truist Bank
4460a W Northern Pkwy
Baltimore, Maryland 28202
North Avenue Branch - Truist Bank
2636 W North Ave Unit 1a
Baltimore, Maryland 28202
WATERVIEW TOWN CENTER BRANCH - Truist Bank
111 Orville Rd
Baltimore, Maryland 28202
DUNDALK BRANCH - Truist Bank
1406 Merritt Blvd
Dundalk, Maryland 28202
ANCHOR SQUARE BRANCH - Truist Bank
6520 Eastern Ave
Baltimore, Maryland 28202
CANTON CROSSING BRANCH - Truist Bank
3805 Boston St
Baltimore, Maryland 28202
Cantonsville Plaza Branch - Truist Bank
612 Frederick Rd
Catonsville, Maryland 28202
Catonsville Branch - Branch Banking And Trust Company
919 Frederick Road
Catonsville, Maryland 28202
Edmondson Branch - Truist Bank
4588 Edmondson Ave
Baltimore, Maryland 28202
Arbutus Plaza Branch - Truist Bank
1070a Maiden Choice Ln
Baltimore, Maryland 28202
Federal Hill Office - Branch Banking And Trust Company
215 Key Highway
Baltimore, Maryland 28202
WOLFE STREET BRANCH - Truist Bank
101 N Wolfe St
Baltimore, Maryland 28202
HARBOR EAST BRANCH - Truist Bank
1510 Fleet St
Baltimore, Maryland 28202
Perry Hall I Branch - Truist Bank
4204 Ebenezer Rd
Baltimore, Maryland 28202
Nottingham Branch - Branch Banking And Trust Company
7915 Belair Rd
Nottingham, Maryland 28202
SECURITY BRANCH - Truist Bank
7101 Security Blvd
Baltimore, Maryland 28202
JOPPA ROAD BRANCH - Truist Bank
1310 E Joppa Rd
Towson, Maryland 28202
RIVA ROAD BRANCH - Truist Bank
2623 Riva Rd
Annapolis, Maryland 28202
HOUSLEY ROAD BRANCH - Truist Bank
2078 Generals Hwy
Annapolis, Maryland 28202
Parole Branch - Truist Bank
2350 Solomons Island Rd
Annapolis, Maryland 28202
CHURCH CIRCLE MAIN BRANCH - Truist Bank
5 Church Cir
Annapolis, Maryland 28202
West Street Branch - Branch Banking And Trust Company
2015 West Street
Annapolis, Maryland 28202
Heritage Harbour Branch - Branch Banking And Trust Company
801 Compass Way Ste 7
Annapolis, Maryland 28202
HILLSMERE BRANCH - Truist Bank
101 Hillsmere Dr
Annapolis, Maryland 28202
Eastport Branch - Branch Banking And Trust Company
416 Sixth Street
Annapolis, Maryland 28202
GEORGE STREET DRIVE THRU BRANCH - Truist Bank
19 S George St
Cumberland, Maryland 28202
LaVale Branch - Truist Bank
963 National Hwy
Lavale, Maryland 28202
Industrial Boulevard Branch - Branch Banking And Trust Company
600 West Industrial Boulevard
Cumberland, Maryland 28202
Cumberland Md Main Branch - Branch Banking And Trust Company
71 Baltimore Street
Cumberland, Maryland 28202
FROSTBURG PLAZA BRANCH - Truist Bank
10721 New Georges Creek Rd Sw
Frostburg, Maryland 28202
Frostburg Plaza Seasonal Branch - Branch Banking And Trust Company
101 Braddock Road, Lane Center
Frostburg, Maryland 28202
Mchenry Branch - Branch Banking And Trust Company
24541 Garrett Highway
Mchenry, Maryland 28202
OAKLAND MD BRANCH - Truist Bank
305 E Oak St
Oakland, Maryland 28202
Easton I Branch - Truist Bank
100 Marlboro Ave
Easton, Maryland 28202
CAMBRIDGE BRANCH - Truist Bank
601 Crusader Rd
Cambridge, Maryland 28202
CENTREVILLE MD BRANCH - Truist Bank
102 Broadway
Centreville, Maryland 28202
CHESTERTOWN BRANCH - Truist Bank
501 Washington Ave
Chestertown, Maryland 28202
GREENSBORO BRANCH - Truist Bank
103 N Main St
Greensboro, Maryland 28202
Millington Branch - Branch Banking And Trust Company
400 Cypress Street
Millington, Maryland 28202
EAST FREDERICK BRANCH - Truist Bank
1303 E Patrick St
Frederick, Maryland 28202
Square Corner Branch - Branch Banking And Trust Company
1 North Market Street
Frederick, Maryland 28202
ROSEMONT BRANCH - Truist Bank
1602 Rosemont Ave
Frederick, Maryland 28202
THOMAS JOHNSON BRANCH - Truist Bank
192 Thomas Johnson Dr
Frederick, Maryland 28202
FREDERICK MAIN BRANCH - Truist Bank
5280 Corporate Dr
Frederick, Maryland 28202
40 WEST BRANCH - Truist Bank
1370 W Patrick St
Frederick, Maryland 28202
URBANA BRANCH - Truist Bank
3500 Sugarloaf Pkwy
Frederick, Maryland 28202
ROUTE 85 BRANCH - Truist Bank
5825 Buckeystown Pike
Frederick, Maryland 28202
Buckinghams Choice Branch - Branch Banking And Trust Company
3200 Baker Cir
Adamstown, Maryland 28202
BOONSBORO MD BRANCH - Truist Bank
231 N Main St
Boonsboro, Maryland 28202
Brunswick Branch - Branch Banking And Trust Company
94 Souder Road
Brunswick, Maryland 28202
HALFWAY BRANCH - Truist Bank
17601 Virginia Ave
Hagerstown, Maryland 28202
HAGERSTOWN MAIN BRANCH - Truist Bank
1800 Dual Hwy
Hagerstown, Maryland 28202
HAGERSTOWN SALEM AVENUE BRANCH - Truist Bank
1326 Salem Ave
Hagerstown, Maryland 28202
Paramount Branch - Branch Banking And Trust Company
13418 Marsh Pike
Washington County, Maryland 28202
Frederick Street Branch - Branch Banking And Trust Company
940 Frederick Street
Hagerstown, Maryland 28202
Dual Highway Drive Thru Branch - Branch Banking And Trust Company
1625 Dual Highway
Hagerstown, Maryland 28202
Valley Mall Drive Thru Branch - Branch Banking And Trust Company
17301 Valley Mall Road, Ste 112
Hagerstown, Maryland 28202
Hagerstown West Washington Street Ls - Branch Banking And Trust Company
59 West Washington Street
Hagerstown, Maryland 28202
FOUNTAINHEAD PLAZA BRANCH - Truist Bank
13232 Fountain Head Plz
Hagerstown, Maryland 28202
Hancock Branch - Branch Banking And Trust Company
131 West Main Street
Hancock, Maryland 28202
MIDDLETOWN MD BRANCH - Truist Bank
819 E Main St
Middletown, Maryland 28202
GREEN VALLEY BRANCH - Truist Bank
11323 Fingerboard Rd
Monrovia, Maryland 28202
MOUNT AIRY MD BRANCH - Truist Bank
443 E Ridgeville Blvd
Mount Airy, Maryland 28202
Smithsburg Branch - Branch Banking And Trust Company
22940 Jefferson Boulevard
Smithsburg, Maryland 28202
ELDERSBURG BRANCH - Truist Bank
1300 Liberty Rd
Eldersburg, Maryland 28202
Fairhaven Branch - Branch Banking And Trust Company
7200 Third Ave
Sykesville, Maryland 28202
Eldersburg Branch - Branch Banking And Trust Company
6415 Ridge Road
Eldersburg, Maryland 28202
TANEYTOWN BRANCH - Truist Bank
4345 Old Taneytown Rd
Taneytown, Maryland 28202
WALKERSVILLE BRANCH - Truist Bank
100 Commerce Dr
Walkersville, Maryland 28202
UNIVERSITY BRANCH - Truist Bank
1401 S Salisbury Blvd
Salisbury, Maryland 28202
North Salisbury Branch - Branch Banking And Trust Company
2400 N Salisbury Blvd
Salisbury, Maryland 28202
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Truist Bank Complaints

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Complaint ID: 7898859

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Company: TRUIST FINANCIAL CORPORATION

Complaint: Sixteen fraudulent transactions were starting on XX/XX/2023 for a total of XXXX. These were all online ( Card not present ) with XXXX XXXX with no PIN #. Truist returned XXXX but refused to refund the rest because the 1st fraud was over 60 days. The complaint case # is XXXX Bank : Truist We followed the steps as requested and are consistent with the Zero Liability Policy. At first glance, this policy appears to provide adequate protection for the consumer. Still, in reality, it is toothless, and Truist will make the minimum effort to give a satisfactory resolution. ZERO LIABILITY POLICY FOR CONSUMER DEBIT CARD PURCHASES. You may have no liability for unauthorized debit card purchases, subject to the following terms and conditions : A ) Our zero liability policies apply only to unauthorized purchases and certain ATM transactions using your debit card. Any claims of unauthorized debit card purchases that do not meet the conditions of this section and any claims of unauthorized transactions involving other types of electronic fund transfers are governed by the error resolution requirements as described in Section 10 of the Electronic Fund Transfer Agreement and any separate agreement provided in connection with the issuance of the access device. If your claim does not meet the terms and conditions contained in this section, the bank will automatically re-examine your claim in accordance with the error resolution requirements as described in Section 11 of the Electronic Fund Transfer Agreement. B ) Our zero liability policy may not apply if : ( i ) we determine the unauthorized transaction was a result of gross negligence or fraud on your part; ( ii ) you fail to provide us with a statement or affidavit of your claim within the time requested ; ( iii ) we determine the transaction was not unauthorized as defined below; or ( iv ) you fail to report the loss, theft, or unauthorized use of your debit card or card number within a reasonable period of time. A reasonable period of time will be determined by bank in its sole discretion, but in no event will it be shorter than the time periods specified in the error resolution requirements. C ) Unauthorized Defined A transaction is considered unauthorized if it is initiated by someone other than you ( the cardholder ) without your actual or apparent authority, and you receive no benefit from the transaction. A transaction is not considered unauthorized if : ( i ) you furnish the card, card number, or other identifying information to another person and give that individual express or implied authority to perform one or more transactions and the person then exceeds that authority, or ( ii ) for any other reason bank concludes the facts and circumstances do not reasonably support a claim of unauthorized use.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 7898321

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Subissue: Transaction was not authorized

Company: TRUIST FINANCIAL CORPORATION

Complaint: I caught suspecious transactions on my account. One on XX/XX/XXXX by XXXX that is {$360.00} and the other on XX/XX/XXXX by XXXX XXXX hotel that is {$580.00}. I confirmed that both of transactions wasn't authorized by me. I reached out to the fraud department of Truist ( my bank ) about these two transcations, and they are refusing to refund due to the same pattern of transaction. One of the specialist in fraud team confirmed that I've never bought any products/ services from XXXX XXXX hotel . Also confirmed that I haven't bought any products from XXXX for about 3 months. I reached out to those two merchants to inform those transactions were fraudulent. I got a name of individual who reserved the room at XXXX XXXX hotel using my card information. I also talked to XXXX customer service about these transaction. XXXX says that the payment didn't go through, so the order is in still pending process, but they still charge me {$360.00}. I told all these information to the fraud department, and they said they are closing the case due to a large amount of cases. They are refusing me to help me, and defending the active criminal who still try to use my card information.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 7898314

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Problem accessing account

Company: TRUIST FINANCIAL CORPORATION

Complaint: Completed new checking account application and paid {$50.00} opening deposit. Account was flagged as fraudulent. Instead of Truist Bank returning my opening deposit to the original payment method and closing the account. Truist kept my {$50.00} opening deposit and sent me a debit card that can not be activated.Truist has charged a monthly {$12.00} fee to the account until it now has a negative balance of - {$34.00}. I get monthly statements to an account I have no access to and am unable to get my opening deposit back from Truist. I have been trying for several months to no avail.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A



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Truist Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 4 reviews.

9846-Truist Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

Truist Bank Name Changes
The following are other names Truist Bank has been known by over the years:

In 1975 their name became: Branch Banking and Trust Company.

In 2020 their name became: Truist Bank.

Truist Bank Headquarters' Locations
The following addresses are where Truist Bank has had their headquarters:

Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.

Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.

Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.

Truist Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.

Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)