Truist Bank Corporate

Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.


This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


Truist Bank Headquarters
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number: (336) 733-2500

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Truist Bank Headquarters Map
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Truist Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Established:
01/01/1872
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Corporate Structure
Number of Branches:
2,006
US Bank Branches:
2,006
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$535,000,000,000
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
www.lightstream.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
Regulator:
FDIC
Branch Locations for Truist Bank
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The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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SEA ISLAND ROAD BRANCH - Truist Bank
501 Sea Island Rd
Saint Simons Island, Georgia 28202
Saint Simons Main Branch - Branch Banking And Trust Company
1709 Frederica Road
Saint Simons Island, Georgia 28202
BRUNSWICK GA BRANCH - Truist Bank
800 Glynn Isle
Brunswick, Georgia 28202
Douglas Main Branch - Truist Bank
201 Peterson Ave S
Douglas, Georgia 28202
Douglas Main Branch - Branch Banking And Trust Company
210 North Peterson Avenue
Douglas, Georgia 28202
JESUP MAIN BRANCH - Truist Bank
818 S 1st St
Jesup, Georgia 28202
VALDOSTA MAIN BRANCH - Truist Bank
2901 N Ashley St
Valdosta, Georgia 28202
Adel Branch - Branch Banking And Trust Company
201 East 4th Street
Adel, Georgia 28202
Albany Main Branch - Truist Bank
410 W Broad Ave
Albany, Georgia 28202
Westover Boulevard Branch - Truist Bank
710 N Westover Blvd
Albany, Georgia 28202
SYLVESTER BRANCH - Truist Bank
201 N Isabella St
Sylvester, Georgia 28202
THOMASVILLE BRANCH - Truist Bank
14 Williamsburg Ave
Thomasville, Georgia 28202
TIFTON MAIN BRANCH - Truist Bank
211 Virginia Ave N
Tifton, Georgia 28202
Columbus Main Branch - Truist Bank
1246 1st Ave
Columbus, Georgia 28202
Columbus Ga Main Branch - Branch Banking And Trust Company
1234 First Avenue
Columbus, Georgia 28202
BRADLEY PARK BRANCH - Truist Bank
1645 Bradley Park Dr
Columbus, Georgia 28202
Whitesville Main Branch - Branch Banking And Trust Company
6100 Whitesville Road
Columbus, Georgia 28202
CROSS COUNTRY BRANCH - Truist Bank
2050 Auburn Ave
Columbus, Georgia 28202
PEACHTREE MALL BRANCH - Truist Bank
3491 Courtyard Way
Columbus, Georgia 28202
Fleming Island Branch - Branch Banking And Trust Company
1711 Eagle Harbor Parkway
Orange Park, Florida 28202
Island Walk Branch - Truist Bank
1920 S 14th St
Fernandina Beach, Florida 28202
AMELIA ISLAND BRANCH - Truist Bank
5211 S Fletcher Ave
Amelia Island, Florida 28202
ORANGE PARK BRANCH - Truist Bank
296 Blanding Blvd
Orange Park, Florida 28202
ANASTASIA ISLAND BRANCH - Truist Bank
304 High Tide Dr
Saint Augustine, Florida 28202
Saint Augustine Beach Branch - Branch Banking And Trust Company
1200 Plantation Island Drive S Ste 110
Saint Augustine, Florida 28202
Nocatee Branch - Truist Bank
215 Pine Lake Dr
Ponte Vedra Beach, Florida 28202
SAWGRASS BRANCH - Truist Bank
100 Sawgrass Corners Dr
Ponte Vedra Beach, Florida 28202
Ponte Vedra Branch - Branch Banking And Trust Company
625 Sr A1a N
Ponte Vedra Beach, Florida 28202
ST. AUGUSTINE BRANCH - Truist Bank
1850 Us Highway 1 S
Saint Augustine, Florida 28202
SAINT AUGUSTINE BRANCH - Truist Bank
4600 Us Highway 1 S
Saint Augustine, Florida 28202
ST. JOHNS AT CR 210 BRANCH - Truist Bank
481 Prosperity Lake Dr
Saint Augustine, Florida 28202
PALENCIA BRANCH - Truist Bank
7446 Us Highway 1 N
Saint Augustine, Florida 28202
Downtown Daytona Beach Branch - Truist Bank
200 S Palmetto Ave
Daytona Beach, Florida 28202
Bill France Branch - Truist Bank
299 Bill France Blvd
Daytona Beach, Florida 28202
SOUTH PENINSULA BRANCH - Truist Bank
3640 S Atlantic Ave
Daytona Beach Shores, Florida 28202
SOUTH DAYTONA BRANCH - Truist Bank
2580 S Ridgewood Ave
South Daytona, Florida 28202
Daytona Beach Branch - Branch Banking And Trust Company
1899 South Clyde Morris Boulevard
Daytona Beach, Florida 28202
Port Orange II Branch - Truist Bank
3865 S Nova Rd
Port Orange, Florida 28202
Port Orange Drive Thru Branch - Truist Bank
3839 S Nova Rd
Port Orange, Florida 28202
Port Orange Branch - Branch Banking And Trust Company
900 Village Trail
Port Orange, Florida 28202
TAYLOR ROAD BRANCH - Truist Bank
1635 Taylor Rd
Port Orange, Florida 28202
EDGEWATER BRANCH - Truist Bank
512 N Ridgewood Ave
Edgewater, Florida 28202
FLAGLER BEACH BRANCH - Truist Bank
2410 Moody Blvd
Flagler Beach, Florida 28202
West Palm Coast Branch - Truist Bank
15 Pine Cone Dr
Palm Coast, Florida 28202
PALM COAST EAST BRANCH - Truist Bank
220 Palm Coast Pkwy Ne
Palm Coast, Florida 28202
Hammock Branch - Branch Banking And Trust Company
5182 N Oceanshore Blvd Ste 1
Palm Coast, Florida 28202
Palm Coast Branch - Branch Banking And Trust Company
1300 Palm Coast Parkway Sw
Palm Coast, Florida 28202
VILLAGES OF LAKE BRANCH - Truist Bank
101 Lagrande Blvd
Lady Lake, Florida 28202
Lady Lake Branch - Branch Banking And Trust Company
431 Us Hwy 441
Lady Lake, Florida 28202
VILLAGES OF SUMTER BRANCH - Truist Bank
2365 Parr Dr
The Villages, Florida 28202
COLONY PLAZA BRANCH - Truist Bank
450 Colony Blvd
The Villages, Florida 28202
The Villages Branch - Branch Banking And Trust Company
3340 Wedgewood Lane
The Villages, Florida 28202
LAKE DEATON PLAZA BRANCH - Truist Bank
750 Kristine Way
The Villages, Florida 28202
Coronado Branch - Truist Bank
705 E 3rd Ave
New Smyrna Beach, Florida 28202
New Smyrna Branch - Branch Banking And Trust Company
161 North Causeway
New Smyrna Beach, Florida 28202
WEST ORMOND BRANCH - Truist Bank
160 N Nova Rd
Ormond Beach, Florida 28202
ORMOND TOWNE SQUARE BRANCH - Truist Bank
1470 W Granada Blvd
Ormond Beach, Florida 28202
HALIFAX PLANTATION BRANCH - Truist Bank
3780 Roscommon Dr
Ormond Beach, Florida 28202
Ormond Beach Nova Branch - Branch Banking And Trust Company
201 South Nova Road
Ormond Beach, Florida 28202
GRANADA BRANCH - Truist Bank
113 E Granada Blvd
Ormond Beach, Florida 28202
Ormond Beach Branch - Branch Banking And Trust Company
193 E Granada Blvd
Ormond Beach, Florida 28202
Pierson Branch - Branch Banking And Trust Company
106 S Center St
Pierson, Florida 28202
DOWNTOWN JACKSONVILLE BRANCH - Truist Bank
200 W Forsyth St
Jacksonville, Florida 28202
MARGARET STREET BRANCH - Truist Bank
1620 Margaret St
Jacksonville, Florida 28202
LANE AVENUE BRANCH - Truist Bank
770 Lane Ave S
Jacksonville, Florida 28202
Gateway Town Center Branch - Truist Bank
5258 Norwood Ave
Jacksonville, Florida 28202
SAN JOSE BRANCH - Truist Bank
6375 Saint Augustine Rd
Jacksonville, Florida 28202
DUVAL STATION BRANCH - Truist Bank
741 Duval Station Rd
Jacksonville, Florida 28202
OAKLEAF BRANCH - Truist Bank
9530 Argyle Forest Blvd
Jacksonville, Florida 28202
Mandarin I Branch - Truist Bank
11331 San Jose Blvd
Jacksonville, Florida 28202
PABLO CREEK BRANCH - Truist Bank
13728 Beach Blvd
Jacksonville, Florida 28202
REGENCY SQUARE BRANCH - Truist Bank
344 Monument Rd
Jacksonville, Florida 28202
Kendall Town Center Branch - Branch Banking And Trust Company
9610 Hutchinson Park Drive
Jacksonville, Florida 28202
Harbour Village Branch - Branch Banking And Trust Company
13443 Atlantic Boulevard
Jacksonville, Florida 28202
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Truist Bank Complaints

View More Truist Bank Complaints:
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Complaint ID: 6651347

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Company: TRUIST FINANCIAL CORPORATION

Complaint: On XXXX, XXXX was the date our loan was due to Truist. It was the date the merger took place. We had automatic payment set up from the start of the loan in XXXX with Suntrust XXXX They took two payments. It took 8 weeks to resolve that. Within that time, my credit score dropped from XXXX to XXXX. They also changed our fixed rate to adjustable after the merger. They reported our loan going up one month instead of down when paying it. Again until XXXX, every months there were issues with the automatic payment being incorrectly applied to interest and principal. We had to pay extra one month due to them applying it incorrectly and refusing to correct it. On XXXX XXXX we paid a fee of {$15.00} to re-do the loan. The parent loan with the line of credit was closed and a child loan ( their term ) opened that was now a fixed rate loan that we could not longer draw off of. And we were NOT told that this now made our loan five years longer. A week later, they reported to all three credit bureaus our loan was now {$100000.00}. That stayed on the reports until XX/XX/XXXX with no one resolving the mistakes reported and changing those number that were incorrect with all three bureaus. The wrong payments on certain months show on the credit reports, this needs to be correct. Numbers didnt match anything that was actually paid.We have repeatedly called to get a supervisor. No one has called. On XX/XX/XXXX, I got notice from all three credit bureaus our credit score dropped XXXX pts. It seems that Truist put out there wed only paid {$7.00} toward two loans with them as they also handle our XXXX payment. We pay a total of {$910.00} for both loans. Our home equity is {$440.00} fixed. Our personal loan is {$470.00}. We need this errors with all three credit bureaus corrected all the way back until the XXXX, XXXX. Each individual month needs to be done. We are unable to leave this bank to get a new loan as no one will now give us credit. We have are unable to apply for even a store credit card. We have been denied at every turn to have the opportunity to leave this bank. Our credit history has been solid since XXXX.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 6648726

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Deposits and withdrawals

Company: TRUIST FINANCIAL CORPORATION

Complaint: I opened the account on XX/XX/XXXX at Truist Bank and try to deposit the check through App on XX/XX/XXXX at business hour around XXXX XXXX. I have got an email from Truist Bank said thay are going to hold my check until XX/XX/XXXX with verification of check which is XXXX XXXX XXXX check for {$1600.00} which I can cash out from XXXX XXXX right away. There was no information to hold the check when I open the bank account and there is not an policy indicate this incident. Also, App didn't indicate this issue when I do mobile deposit. Normally, what i know is normal check is cleared with in a business day with other banks and I deposit the check as usual. I contacted bank customer service and asked them why it is hold but they said they don't know exactly why it is hold and just say it is because of verification. They are holding the money without reason for over 10 days with no interest. Also, they mentioned that if any payment come and hit my account and over draft the amount, that is going to be my fault and they will charge me the over draft fees because they are holding my fund. I have money but they are blocked my fund to use it.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 6647932

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Account status incorrect

Company: TRUIST FINANCIAL CORPORATION

Complaint: None of the descriptors you provided worked for this situation. We live in XXXX XXXX in the National disaster area. We were contacted by Truist Bank by Mail and offered help and support. I was curious as to what this was all about. I was told about different options Forbearance, deferred payments, combination of both and Home Equity loans. I said we really werent interested. The person I was talking said she would send us a form to fill out and sign if we were interested. When the form came through the mail, I tore it up and put it in the garbage. I didnt give it a second thought until this week when I found out from XXXX XXXX that I was being denied credit because You are participating or have recently participated in a payment relief or deferral program receiving modified terms, or credit counseling services, on one or more of your accounts or loans. I found the report that was used XXXX and found the problem was with our mortgage that was taken out with Sun Trust now Truist. Under status. Open/Never late. Deferred, payments begin XX/XX/2023. This is not true. We have not deferred payments and dont ever intend to.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



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Truist Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 4 reviews.

9846-Truist Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

Truist Bank Name Changes
The following are other names Truist Bank has been known by over the years:

In 1975 their name became: Branch Banking and Trust Company.

In 2020 their name became: Truist Bank.

Truist Bank Headquarters' Locations
The following addresses are where Truist Bank has had their headquarters:

Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.

Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.

Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.

Truist Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.

Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)