Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number:
(336) 733-2500
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Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Truist Bank Complaints:
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Complaint ID: 6904584
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Subissue: Problem with fees
Company: TRUIST FINANCIAL CORPORATION
Complaint: I transferred the full balance on this credit card to another lender who paid the last bill in full. Now the bank ( Truist ) is charging me {$31.00} interest on a XXXX balance.
When I called them they stated to me I had not been making payments but that is not correct. In the past 90 days I sent them the following pymts : I paid {$150.00} with check # XXXX, on XXXX.
I paid {$140.00} with check # XXXX on XXXX.
I paid {$150.00} with check # XXXX on XXXX.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7894590
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Card was charged for something you did not purchase with the card
Company: TRUIST FINANCIAL CORPORATION
Complaint: I have included details but concern is that Truist is violation Regulation E, False Provisional Credit Letter and Delays in processing, show different data on my account online vs what they XXXX internally. Do I need a lawyer to get this account cleared up?
XXXX XXXX XXXX : XXXX. On XX/XX/XXXX reported Fraud on CC for Transaction XX/XX/XXXX XX/XX/XXXX XXXX XXXX* XXXX XXXX - XXXX XXXX XXXX NY {$87.00} Was advised that the Card would be closed and a New Card Issued.
XXXX. On XXXX reporterd another Fraud on CC for Transaction XX/XX/XXXX XX/XX/XXXX XXXX XXXX # XXXX XXXX NY {$3000.00} Was advised it has been reported and I asked where my replacement card from XX/XX/XXXX would be received. They indicated there wwe no card ordered on XX/XX/XXXX and would do one and I would get it in XXXX days.
XXXX. Various communications between XXXX and XXXX XXXX. XXXX - emailed XXXX XXXX to advise indicate that the new card received was being rejected by all uses.
XXXX. XXXX Tried to use the card and received a FRAUD ALERT Email to XXXX XXXX - Update on your XXXX XXXX XXXX - Reference Number XXXX XXXX. Various communications between XXXX and XX/XX/XXXX XXXX. XX/XX/XXXX Email to XXXX XXXX on Interest charge Received on the above XXXX Fraud reported Transactions of $ XXXX responded Let me find out what is going on and I will call you today.
XXXX. XXXX requested by XXXX XXXX, Client Frontline Support, Client Escalations and Solutions XXXX to send her copies of Statement, and letters received acknowledging fraud under review.
XXXX. XXXX Reported to XXXX XXXX that I received letter stating that Provisional credits issued that were previously issued are permanent and reported that I HAD NEVER RECEIVED ANY PROVISIONAL CREDITS.
Also asked about why Truist had not stopped my liability on Regulation XXXX and never responded to this statement.
XXXX. XXXX - Called by XXXX in the XXXX XXXX Department that they have re-assigned my claim ( same claim XXXX XXXX ) based on my reporting the fraudulent letter of provisional credit of XX/XX/XXXX. They could not find the letter, could I send it to them.
She indicated I could call XXXX for a status update at any time.
XXXX. XXXX Received a email from XXXX XXXX that XXXX Details : Disposition Status : Research Resolved Disposition Comments : Claim has been escalated for review.
Hopefully I will have an answer soon.
XXXX. XX/XX/XXXX Sent email to XXXX XXXX that I just received another Interest charge ( {$51.00} ) on the XXXX amounts. I copied the statement in the email.
Asked about how this Interest gets added to the Refund on the fraud claims.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 5518262
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: TRUIST FINANCIAL CORPORATION
Complaint:
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on February 09 2024 by Lamar
Ruined [-] credit by reporting a late payment to [-] credit reporting agency’s. I’ve had [-] visa credit card with them for years and always paid promptly. Paid $1580.00 on 12/2/2023. Tried to pay again [-] first week of [-] and had trouble with [-] automated system, called to pay in February and they had turned it over to collections over $97.00 [-] payment. Paid [-] full balance of $1883 and change but [-] credit score is down over a hundred points because of [-] honest mistake. Very poor [-] practice to say [-] least. [-] wife spoke to customer service over [-] phone and [-] representative was rude and dismissive. [-] [-] would be to high of a score
Reviewed on March 03 2023 by Emerson B
Reviewed on May 11 2021 by Chuck h
Reviewed on February 25 2021 by Dashekia O
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)