Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number:
(336) 733-2500
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Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Truist Bank Complaints:
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Complaint ID: 5999093
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
Subissue:
Company: TRUIST FINANCIAL CORPORATION
Complaint: I applied for a mitigation loan. The bank said I didn't qualify. I got a mediator through the state of Ohio. Their lawyer called the bank during the meeting and was told I did qualify and everything was turned in on my end so it never shoukd have gone to foreclosure. They said they would do a title search and then the loan would be approved. It never should have gone to foreclosure as I did qualify. They never did the title search and sent it to a sheriff sale. When I found out I called their lawyers and the bank and they did the title search and stopped the sheriff sale and approved the loan. However they added a high amount of fees for this process and now I have a silent loan on the house in addition to my other loan. I need help because I have tried and they keep saying they were correct but the state and their lawyers have records that I qualified and had nothing more to do on my end. They added all these fees. They tried to take my home in a sheriff sale when they failed to do my title loan. They keep ignoring and excusing me and I need help. I should not owe all those fees. I signed the documents as I would be homeless without it but I had no understanding of what was going on. Can someone help me please. I can't fight a big bank on my own and this has been years of me trying. I don't want it to be too late.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 5998981
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
Subissue:
Company: TRUIST FINANCIAL CORPORATION
Complaint: I am the U.S. executor for the Estate of XXXX XXXX and there are two British co-executors. The executors received the appointment letter from XXXX County ProbatXXXX in XX/XX/2022. Since that time, I have closed XXXX XXXX numerous bank and brokerage accounts and deposited the funds into the estate account at XXXX XXXX XXXX XXXX. However, Truist Bank will not talk to me to close her accounts held there. I have gone to two separate branches, including one on XXXX XXXX XXXX XXXX ( I am XXXX XXXX ) but to no avail. It was suggested I get an attorney to write an opinion letter that indicates the executors can act independently ; this statement is in black and white in the will but Truist has indicated it will not read the will. I have sent the death certificate, the executor letter and the will along with a letter requesting exactly what procedures Truist Bank requires for me to close the accounts to their legal department ; I have not had any response from them in over a month. I understand Truist took over SunTrust and BB & T but there has to be a way for the estate to close the accounts of a deceased client. Truist is earning money on XXXX XXXX accounts and should be instructed to return any interest earned to the estate. I request the Consumer Financial Protection Agency force Truist Bank to turn over XXXX XXXX bank and investment accounts so we can finalize the estate. XXXX XXXX XXXX, XXXX, Executor for the Estate of XXXX XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 5998953
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Problem with the payoff process at the end of the loan
Subissue:
Company: TRUIST FINANCIAL CORPORATION
Complaint: I took out an equity line of credit on my home ( XXXX XXXX XXXX XXXX XXXX NC ) with Truist Bank. The property was sold on XX/XX/2022. The Payoff amount was {$270000.00}. The attorneys ' office XXXX XXXX ( XXXX, NC ) was instructed to send a check overnight for {$280000.00} to the banks XXXX office.. Since the closing was on Friday they sent a check on Monday XX/XX/XXXX via XXXX. The check was delivered at XXXX XXXX on XX/XX/XXXX and signed for by a XXXX XXXX. After waiting two weeks I called to find out about a refund for the extra funds that were taken and told that the check was never received. I went to the attorney 's office on XX/XX/XXXX and secured copies of the payoff instructions and proof of delivery. I was told the check was not cashed and that they could put a stop on it and issue a new one if there was a problem. I took the documentation to the local Truist Branch where I had taken out the loan and gave them to XXXX XXXX asst. VP at the branch. She called the XXXX office and they supposedly opened a ticket. I called XXXX XXXX on the XXXX and she called XXXX and was told they were working on it but needed more time. I have tried myself to get in touch with the XXXX office but have had no luck getting any update. The attorneys office called me on XX/XX/XXXX to tell me the check has not been cashed nor has anyone from the bank called them to ask to reissue a check. They informed me that I have only 30th days to get refunded the extra money that was sent to Truist. I tried calling XXXX again and after a few minutes speaking with someone was cut off with no information.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)